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Residence Inn Phoenix NW/Surprise

3.0 star property

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Photo gallery for Residence Inn Phoenix NW/Surprise

Lobby
Smart TV, Netflix
Property amenity
Property amenity
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
16418 N Bullard Avenue, Surprise, AZ, 85374
  • Place, Surprise Community Park
    ‪3 min walk‬
  • Place, Surprise Stadium
    ‪7 min walk‬
  • Place, Surprise Tennis Center
    ‪10 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪44 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Fireplace (Hearing Accessible)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom, Fireplace (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Hearing Accessible)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Bedrooms (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Fireplace)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom (Fireplace)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Private kitchen | Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(31 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Surprise

Located in Stadium Village within a 5-minute walk of Surprise Community Park, Residence Inn Phoenix NW/Surprise is within a 15-minute stroll of Surprise Stadium. This 3-star hotel has 116 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Surprise Community Park - 3 min walk - 0.2 miles
  • Surprise Stadium - 7 min walk - 0.4 miles
  • Surprise Tennis Center - 10 min walk - 0.6 miles
  • The Vista Center for the Arts - 17 min walk - 0.9 miles
  • Sun Village Golf Course - 17 min walk - 0.9 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 45 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪Better Buzz Coffee - ‬17 min walk
  • ‪Circle K - ‬3 min drive
  • ‪In-N-Out Burger - ‬16 min walk
  • ‪Francisco's Mexican Food - ‬3 min drive

About this property

Residence Inn Phoenix NW/Surprise

At Residence Inn Phoenix NW/Surprise, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. Front-desk staff can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a hot tub, conference space, and a 24-hour business center.
Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include kitchens, sitting areas, and refrigerators. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Holiday Inn Express Surprise by IHG
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
9.4 out of 10, Exceptional, 1,006 reviews
$127 nightly
The price is $146
Apr 5 - Apr 6
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 420 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for USD 100 per stay
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100 per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Aparthotel NW/Surprise Phoenix
Residence Inn Phoenix NW/Surprise
Residence Inn Phoenix NW/Surprise Aparthotel Surprise
Residence Inn Phoenix NW/Surprise Aparthotel
Residence Inn By Marriott Phoenix Nw Surprise Hotel Surprise
Residence Inn Phoenix NW/Surprise Surprise
Resince Phoenix NWSurprise Su
Phoenix Nw Surprise Surprise
Residence Inn Phoenix NW/Surprise Hotel
Residence Inn Phoenix NW/Surprise Surprise
Residence Inn Phoenix NW/Surprise Hotel Surprise

Frequently asked questions

Is free cancellation available at Residence Inn Phoenix NW/Surprise?

Residence Inn Phoenix NW/Surprise offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Residence Inn Phoenix NW/Surprise?

As of Mar 5, 2026, prices found for a 1-night stay for 2 adults at Residence Inn Phoenix NW/Surprise on Apr 2, 2026 start from 211.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Residence Inn Phoenix NW/Surprise?

This hotel is situated in Stadium Village within a 10-minute walk of Surprise Stadium and Surprise Community Park. You'll also find Surprise Tennis Center and The Vista Center for the Arts less than a mile away.

Is there parking available at Residence Inn Phoenix NW/Surprise?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Residence Inn Phoenix NW/Surprise feature a casino on the premises?

No, Residence Inn Phoenix NW/Surprise doesn't have a casino.

Is there an indoor pool at Residence Inn Phoenix NW/Surprise?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about Residence Inn Phoenix NW/Surprise?

Amenities that appeal to couples at this hotel include a kitchen, Netflix, and free Internet access.

Are there hot tubs at Residence Inn Phoenix NW/Surprise?

Yes, this hotel has a spa tub.

Does Residence Inn Phoenix NW/Surprise feature a restaurant that includes a breakfast menu?

Yes, Residence Inn Phoenix NW/Surprise serves free full breakfasts on weekday mornings from its snack bar.

Does Residence Inn Phoenix NW/Surprise allow pets to stay for free?

Although they can't stay for free, pets are welcome at Residence Inn Phoenix NW/Surprise for a fee of USD 100 per stay.

Are there connecting rooms at Residence Inn Phoenix NW/Surprise?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Residence Inn Phoenix NW/Surprise?

The closest major airport to Residence Inn Phoenix NW/Surprise is Phoenix Deer Valley Airport (DVT), which is 23.3 mi away (34 minutes by car). Another top airport is Phoenix Sky Harbor Intl. Airport (PHX), which is located 29.3 mi away (45-minute drive).

Can I book a room with a balcony at Residence Inn Phoenix NW/Surprise?

No, there aren't any guestrooms with balconies at Residence Inn Phoenix NW/Surprise.

Residence Inn Phoenix NW/Surprise Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 496 out of 592 reviews
Rating 8 - Good. 78 out of 592 reviews
Rating 6 - Okay. 8 out of 592 reviews
Rating 4 - Poor. 5 out of 592 reviews
Rating 2 - Terrible. 5 out of 592 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is super clean and the breakfast is fantastic! Love the pool area as well.
Stayed 4 nights in Nov 2025

6/10 Okay

Matthew

Liked: Cleanliness, property conditions & facilities
A fine basic room with soft towels and a better than expected buffet breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa Genel

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice people.
Stayed 2 nights in Nov 2025

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the facility is excellent—friendly staff and great parking.
Stayed 3 nights in Nov 2025

10/10 Excellent

Pamela

I’m
Stayed 4 nights in Nov 2025

10/10 Excellent

Jessica

Business traveler
Liked: Cleanliness, staff & service, amenities
Friendly staff. Clean hotel. Great amenities. Upgraded breakfast with Gluten Free options. Awesome location - safe and walkable.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel looks new. Friendly staff, clean rooms, and extra amenities!
Stayed 2 nights in Sep 2025

10/10 Excellent

Sophany

Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness
Yes
Stayed 1 night in Sep 2025

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very nice
Stayed 3 nights in Sep 2025

10/10 Excellent

Kelsey

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprise

Location was perfect for what we needed to be close to. Rooms were amazing, so much so that I don’t know if I can go back to one bathroom with a 22 year old.
Stayed 4 nights in Sep 2025

10/10 Excellent

Benjamin

Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ryan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super helpful and friendly
Stayed 2 nights in Aug 2025

8/10 Good

Adam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Chee

Stayed 6 nights in Jul 2025

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and front desk are AMAZING from the moment we checked in on 7/12 to 7/17 when we checked out. Everyone (and I mean everyone) was friendly and accommodating and went above and beyond to be helpful which made our stay very pleasant. We would definitely book here again if we ever find ourselves out in Arizona. This hotel should feel proud to have such amazing people working here.
Stayed 5 nights in Jul 2025

10/10 Excellent

Tyler

Stayed 2 nights in Jul 2025

10/10 Excellent

Arthur, Lake In The Hills

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Our room had 2 seperate private bedrooms with private full bathrooms. Bathtubs included. Lots of storage space in all areas. Private large sitting area with a work station and dining table. Full kitchen wih an oven. Front desk gave us a blender for use as well. Lots of towels were offered everday.
Stayed 7 nights in Jun 2025

10/10 Excellent

Millard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location close to shopping. Room was spacious and uodated. Large smart TV very nice too.
Stayed 1 night in Jun 2025

10/10 Excellent

Wanda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable. Great place to stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeanie

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place so warm and welcoming. Very quiet, clean and comfy. Will stay here again!
Stayed 1 night in May 2025

10/10 Excellent

Tasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

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