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The Hotel Serene Glendale Peoria, Surestay Collection by BW

2.5 star property
Hotel with free breakfast, near Peoria Sports Complex

Choose dates to view prices

Photo gallery for The Hotel Serene Glendale Peoria, Surestay Collection by BW

Lobby
Free breakfast
Family Room, 2 Queen Beds, Non Smoking (with Sofabed) | 1 bedroom, individually furnished, desk, iron/ironing board
Reception
Outdoor pool, sun loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
7885 W Arrowhead Towne Center, Glendale, AZ, 85308
  • Place, Arrowhead Towne Center
    ‪2 min walk‬
  • Place, Arizona Broadway Theatre
    ‪12 min walk‬
  • Place, Peoria Sports Complex
    ‪15 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed) | 1 bedroom, individually furnished, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

8.4 out of 10
Very good
(17 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, individually furnished, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 297 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed) | 1 bedroom, individually furnished, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(4 reviews)
  • 285 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

Family Room, 2 Queen Beds, Non Smoking (with Sofabed) | 1 bedroom, individually furnished, desk, iron/ironing board

Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Glendale

Located within a 5-minute walk of Arrowhead Towne Center, The Hotel Serene Glendale Peoria, Surestay Collection by BW is within a 15-minute stroll of Arizona Broadway Theatre. This 60-room hotel has free breakfast along with conveniences like an outdoor pool and free self parking.

What's nearby

  • Arrowhead Towne Center - 2 min walk - 0.1 miles
  • Arizona Broadway Theatre - 12 min walk - 0.7 miles
  • Peoria Sports Complex - 15 min walk - 0.8 miles
  • Polar Ice Peoria - 2 min drive - 1.7 miles
  • State Farm Stadium - 10 min drive - 10.5 miles

Getting around

  • Phoenix Deer Valley Airport (DVT) - 14 min drive

Restaurants

  • ‪In-N-Out Burger - ‬10 min walk
  • ‪Raising Cane's Chicken Fingers - ‬5 min walk
  • ‪Circle K - ‬10 min walk
  • ‪Jamba Juice - ‬13 min walk
  • ‪Starbucks - ‬10 min walk

About this property

The Hotel Serene Glendale Peoria, Surestay Collection by BW

Hotel with free breakfast, near Peoria Sports Complex
Renovated in 2022, The Hotel Serene Glendale Peoria, Surestay Collection by BW offers an outdoor pool, free WiFi in public areas, and coffee in a common area. There's free parking if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include laundry facilities, a vending machine, and an ATM.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

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Dec 30 - Dec 31
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1996
  • Renovated entire property - January 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Breakage deposit: USD 150.00 per stay
  • A damage deposit of USD 150.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Quality Inn Glendale Arrowhead Towne Center
Ramada Hotel Glendale
Ramada At Arrowhead Mall Hotel Glendale
Ramada Glendale Hotel
Glendale Ramada
Quality Inn Arrowhead Towne Center
Quality Glendale Arrowhead Towne Center
Quality Arrowhead Towne Center
The Hotel Serene
Quality Inn Glendale at Arrowhead Towne Center

Frequently asked questions

What can I see around The Hotel Serene Glendale Peoria, Surestay Collection by BW?

This hotel is located in Glendale, just steps from Arrowhead Towne Center. You'll also find Peoria Sports Complex and Arizona Broadway Theatre less than a mile away.

How much does it cost to stay at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

As of Dec 23, 2025, prices found for a 1-night stay for 2 adults at The Hotel Serene Glendale Peoria, Surestay Collection by BW on Dec 24, 2025 start from $82.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does The Hotel Serene Glendale Peoria, Surestay Collection by BW feature a casino?

No, The Hotel Serene Glendale Peoria, Surestay Collection by BW doesn't have a casino.

Will I find an indoor pool at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

Couples will appreciate amenities like an outdoor pool, free breakfast, and a 24-hour front desk at this hotel.

Are there hot tubs at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

No, this hotel doesn't have a spa tub.

Does The Hotel Serene Glendale Peoria, Surestay Collection by BW feature a restaurant that includes a breakfast menu?

The Hotel Serene Glendale Peoria, Surestay Collection by BW offers free breakfast though there is no restaurant.

Will The Hotel Serene Glendale Peoria, Surestay Collection by BW allow pets to stay for free?

No, pets aren't allowed at The Hotel Serene Glendale Peoria, Surestay Collection by BW though service animals are welcome.

Does The Hotel Serene Glendale Peoria, Surestay Collection by BW have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to The Hotel Serene Glendale Peoria, Surestay Collection by BW?

The closest major airport to The Hotel Serene Glendale Peoria, Surestay Collection by BW is Phoenix Deer Valley Airport (DVT), which is 11.5 mi away (14 minutes by car). Another top airport is Phoenix Sky Harbor Intl. Airport (PHX), which is located 23.8 mi away (37-minute drive).

Are there rooms with balconies that I can book at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

No, at The Hotel Serene Glendale Peoria, Surestay Collection by BW, there aren't any guestrooms that list a balcony.

The Hotel Serene Glendale Peoria, Surestay Collection by BW Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 434 out of 991 reviews
Rating 8 - Good. 235 out of 991 reviews
Rating 6 - Okay. 139 out of 991 reviews
Rating 4 - Poor. 94 out of 991 reviews
Rating 2 - Terrible. 89 out of 991 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

JAYSON, LAWRENCEVILLE

Traveled with family
Disliked: Staff & service
We stayed here for a special event and met many people staying at the property for this event. I think most of the people staying in the hotel were there for the same event that would start very early Sunday morning. The event was "first come, first served" so being there early was very important. The hotel staff was aware of this. Breakfast was supposed to be included with the stay. However, breakfast service didn't start until 7am. Everyone attending the event needed to be at the location event by 7am. The normal breakfast service started at 6am, but the start time for Sunday was 7am. We asked the staff if they could please start the breakfast service early since most people at the property wouldn't be able to wait for a 7am start. The staff that was working called the hotel Management and they said "No". We were very disappointed. We understand all businesses have normal operating hours, but this was an unusual circumstance and it's sad they decided they couldn't accommodate their customers.
Stayed 1 night in Sep 2025

4/10 Poor

Collette

Disliked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing
Stayed 1 night in Sep 2025

10/10 Excellent

Bjorn

Stayed 2 nights in Sep 2025

10/10 Excellent

Kameron

Stayed 1 night in Sep 2025

6/10 Okay

Angela, Magnolia

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Upon check-in I asked for some water and was told by the night attendant they were out of water. The next morning the staff told me there was a water fountain and also water in the cafe area. The night front desk attendant didn’t offer us any alternatives and had an “I don’t care” attitude. Also, the shower soap dispenser was completely empty.
Stayed 1 night in Sep 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was fantastic. Quiet and close to everything you’d need.
Stayed 3 nights in Sep 2025

8/10 Good

Fred, scottdale

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two girls at the front desk are wonderful, so plesent and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Tyrone

Stayed 1 night in Aug 2025

10/10 Excellent

Tyler

Stayed 7 nights in Aug 2025

10/10 Excellent

Harold

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Louise

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay awsome hotel nice breakfast staff is friendly and nice rooms near the pool !! Excellent location !!! Not far from Costco and Sam’s Club and Walmart as well as P83 restaurants and Bell road restaurants and next to Arrowhead Mall
Stayed 1 night in Aug 2025

2/10 Terrible

Tiffany

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Christie

Business traveler
Place was good. Some design issues with the flooring and items not working like the regfeiderator in my room but staff was quick to bring one that works.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and the staff was friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

char

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean quiet and close to the mall
Stayed 1 night in Aug 2025

8/10 Good

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Victor, Blythe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Janet

Stayed 2 nights in Jul 2025

10/10 Excellent

Christine

Stayed 2 nights in Jul 2025

8/10 Good

Leah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Comfortable bed.
Stayed 1 night in Jul 2025

10/10 Excellent

Isaac, glendale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Jul 2025

4/10 Poor

DREW

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Go somewhere else

Checked in at 2:35 and was hit with a $35 early check in charge. Employee told me it was because they had to get room ready. Ironically once I paid it, the room was magically ready. TV in the room didn’t work, no cable and bathroom door lock was broken. The free breakfast downstairs consisted of microwaved bacon, “egg” patties that made a few of my friends sick and coffee machines that were broken, with milk that smelled like rotten cheese.
Stayed 2 nights in Jul 2025

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