See all properties

Best Western Downtown Phoenix

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Downtown Phoenix

Outdoor pool
Lobby
Exterior
Free daily buffet breakfast
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
620 N 6th St, Phoenix, AZ, 85004
  • Place, Arizona Center
    ‪3 min walk‬
  • Place, Phoenix Convention Center
    ‪7 min walk‬
  • Place, Chase Field
    ‪14 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(9 reviews)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(6 reviews)
  • 429 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(113 reviews)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(27 reviews)
  • 429 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(10 reviews)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(79 reviews)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking (with Sofabed)

8.8 out of 10
Excellent
(13 reviews)
  • 429 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • 429 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

King Room

  • Sleeps 2

King Room with Mobility Accessible Roll-In Shower

  • Sleeps 2

King Room with Mobility Accessible Tub

  • Sleeps 2

King Suite with Separate Bedroom

  • Sleeps 3

King Suite with Sofa Bed

  • Sleeps 3

Queen Room with Two Queen Beds

  • Sleeps 4

Queen Suite with Two Queen Beds

  • Sleeps 5

Queen Suite with Two Queen Beds - Disability Access

  • Sleeps 5

You may also like

Ad
Exterior

Hyatt Place Phoenix / Downtown

Downtown Phoenix
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 2,544 reviews
$211 nightly
The price is $239
Mar 27 - Mar 28
Total with taxes and fees
Hyatt Place Phoenix / Downtown

About the neighborhood

Phoenix

Located in Downtown Phoenix, Best Western Downtown Phoenix is a leisurely stroll from popular sights such as Phoenix Convention Center and Chase Field. This 90-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour gym.

What's nearby

  • Arizona Center - 3 min walk - 0.2 miles
  • Arizona State University - Downtown Phoenix - 3 min walk - 0.2 miles
  • Phoenix Convention Center - 7 min walk - 0.4 miles
  • Chase Field - 14 min walk - 0.8 miles
  • Mortgage Matchup Center - 14 min walk - 0.8 miles

Getting around

  • Roosevelt - Central Ave Station - 13 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪Cobra Arcade - ‬7 min walk
  • ‪Taco Boys - ‬8 min walk
  • ‪Cheba Hut Toasted Subs - ‬6 min walk
  • ‪Songbird Coffee & Tea House - ‬7 min walk

About this property

Best Western Downtown Phoenix

Guests staying at Best Western Downtown Phoenix enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 18 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Similar properties

Exterior
Holiday Inn Express & Suites Phoenix Dwtn - State Capitol by IHG
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
9.0 out of 10, Wonderful, 1,011 reviews
$175 nightly
The price is $198
Apr 6 - Apr 7
Total with taxes and fees
Holiday Inn Express & Suites Phoenix Dwtn - State Capitol by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 18 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Dining table
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Early check-in is possible if rooms are available. P

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 18 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve high chair.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Best Western Downtown Phoenix.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel
Holiday Inn Hotel Downtown-Ballpark
Holiday Inn Express Hotel Phoenix Downtown-Ballpark
Holiday Inn Express Hotel Downtown-Ballpark
Holiday Inn Express Phoenix Downtown-Ballpark
Holiday Inn Express Downtown-Ballpark
Best Western Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel Phoenix
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark
Express Phoenix Ballpark
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark

Frequently asked questions

What can I see within easy reach of Best Western Downtown Phoenix?

This hotel is situated in Downtown Phoenix within a short 14-minute walk of Chase Field and also 16 minutes on foot from Mortgage Matchup Center. You'll also find Arizona Center and Arizona Science Center less than a mile away.

How much does it cost to stay at Best Western Downtown Phoenix?

As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at Best Western Downtown Phoenix on Apr 6, 2026 start from $189, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Downtown Phoenix?

Yes, uncovered parking is offered for USD 18 per day with in/out privileges. Accessible parking is also available for guests.

Does Best Western Downtown Phoenix feature a casino on the premises?

No, Best Western Downtown Phoenix doesn't have a casino.

Will I find an indoor pool at Best Western Downtown Phoenix?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Best Western Downtown Phoenix good for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool and a 24-hour fitness facility plus some guestrooms include jetted bathtubs.

Does Best Western Downtown Phoenix have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Best Western Downtown Phoenix have a restaurant that serves breakfast?

Best Western Downtown Phoenix offers free buffet breakfast each morning though there is no restaurant.

Will Best Western Downtown Phoenix allow pets to stay for free?

No, pets aren't allowed at Best Western Downtown Phoenix though service animals are welcome.

Are there connecting rooms at Best Western Downtown Phoenix?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Best Western Downtown Phoenix?

The closest major airport to Best Western Downtown Phoenix is Phoenix Sky Harbor Intl. Airport (PHX), which is 6.3 mi away (14 minutes by car). Another top airport is Phoenix Deer Valley Airport (DVT), which is located 20.2 mi away (26-minute drive).

Can I book a room with a balcony at Best Western Downtown Phoenix?

No, at Best Western Downtown Phoenix, there aren't any guestrooms that list a balcony.

Best Western Downtown Phoenix Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 590 out of 1029 reviews
Rating 8 - Good. 262 out of 1029 reviews
Rating 6 - Okay. 94 out of 1029 reviews
Rating 4 - Poor. 39 out of 1029 reviews
Rating 2 - Terrible. 44 out of 1029 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

John

Liked: Cleanliness
Stayed 1 night in Dec 2025

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bathroom vent in/op, bathroom door lock missing. Other than that, overall nice stay
Stayed 2 nights in Dec 2025

8/10 Good

Nikki

Stayed 3 nights in Dec 2025

10/10 Excellent

KuanChe

Stayed 1 night in Nov 2025

10/10 Excellent

Quinn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was Perfect. Staff was very friendly and helpful.
Stayed 3 nights in Dec 2025

10/10 Excellent

Bridget, lawrenceville

Stayed 1 night in Dec 2025

10/10 Excellent

Harsh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was truly impressive—spotlessly clean from top to bottom. The breakfast was excellent, with a generous variety of flavors and options to choose from. My room was spacious, comfortable, and impeccably clean, which made the stay even more enjoyable. The front desk staff were incredibly helpful and supportive, which added so much to the overall experience. The swimming pool was well-maintained, and the hot tub was wonderfully warm and refreshing. Overall, it was a really pleasant stay, and I’d be delighted to return the next time I’m in the city.
Breakfast
Breakfast
Swimming Pool
Hot Tub
Stayed 4 nights in Dec 2025

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness, staff & service
Nice room, good price , Would recommend .
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
It was perfectly located. The room was comfortable, and the breakfast was great.
very thankful for the waffle bar
More waffles
Stayed 4 nights in Nov 2025

2/10 Terrible

Sayde

Traveled with family
Disliked: Amenities
Unfortunately, this stay was disappointing. Parking is not free, and you only find that out once you arrive, which is very frustrating and misleading. The bathroom near the reception is always closed, so if you’re checking in and need one, you’d better make it to your room fast. To make things worse, the fire alarm went off at 2:30 in the morning, putting everyone into panic mode and completely ruining what little rest was left. Overall, not a great experience, and I expected much better.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and friendly. The hotel was clean with comfortable bed. A little outdated but as long as it’s clean I am okay with that. Safety measures to make you feel secure. Walking distance to restaurants, outdoor mall and concert venue.
Stayed 1 night in Dec 2025

10/10 Excellent

Samphant

Stayed 1 night in Nov 2025

10/10 Excellent

AZUCENA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Austin

Stayed 2 nights in Nov 2025

10/10 Excellent

Ling-Su

Stayed 4 nights in Nov 2025

10/10 Excellent

chendra, Tucson

Liked: Cleanliness, property conditions & facilities
get staff, location and parking. second time there
Stayed 2 nights in Nov 2025

6/10 Okay

Helena

Friendly staff, building is older and could use updates. Soft beds.
Stayed 1 night in Nov 2025

8/10 Good

Jeffrey, Washington

Stayed 3 nights in Nov 2025

8/10 Good

Cason

Liked: Cleanliness, room comfort
Spacious room and comfortable common areas made this hotel a good value for one night. I did struggle a bit to sleep due to noise from the AC, refrigerator and nearby rooms, but unplugging the appliances helped with this.
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, amenities
The staff was exceptional. We arrived later on Tuesday and the person on duty went above and beyond to accommodate us. She was welcoming, kind and funny. The room was very clean. The breakfast was delicious.
Stayed 1 night in Nov 2025

8/10 Good

Hannah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was incredible. Rooms were clean. Breakfast was decent. Price was right.
Stayed 2 nights in Nov 2025

10/10 Excellent

Yolanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall a great peaceful place to stay. Ill definitely stay again. I recommend this hotel for any amount of stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Carolyn A

Stayed 2 nights in Nov 2025

10/10 Excellent

Guy

Stayed 1 night in Nov 2025

8/10 Good

Lee, Las Vegas

Stayed 2 nights in Nov 2025

Hotels