Was treated by this property manger l didn't matter. Three days before check in the sent text and made me pay money for insurance and gave no choice, said you will not receive code if you don't pay. Day of check in they never sent code to house. Sent messages that were not replied to, contacted VRBO and they said Host is not non-responsive, called phone number got sent to voicemail only to get message voicemail full and it hung up on me. Wen they send messages within VRBO links don't work, finally received a call more than 1 hour after check in time with code for house, had to text again for Wi Fi code. Ladder to bunk bed was broken, Blender was broken. Asked for extra hour on check out to make up for late check in, and was told no. After check out they sent a link for a review, if you hit anything other than 5 stars link to leave review disappeared ? Very shady money grabbing management company. Made a fool of me infront of my guests twice. Sent some guy after we checked in who pretended he was a pool guy, no truck no equipment? Same guy showed up at 8:30 day of checkout, I asked him to leave, creepy. House was nice, pool, patio, hot tub & grilling area nice. Only negatives only one shower very small, low water pressure and no USB ports. Master bath was nice but no door on bathroom, no privacy. Lots of nice houses out there I would advise not dealing with this host, they never even apologized for check in disaster.