Poulo Wai Hotel and Apartment

4.0 star property
Hotel with 4 restaurants, a quick walk to Central Market
VIP Access

Choose dates to view prices

Photo gallery for Poulo Wai Hotel and Apartment

Rooftop terrace
Exterior
Rooftop terrace
Front of property
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Gym

Explore the area

Map
#71-73, Street 174, Sangkat, Phsar Thmey III Khan Doun Penh, Phnom Penh, 12208
  • Central Market
    ‪7 min walk‬
  • Royal Palace
    ‪9 min walk‬
  • Phnom Penh Night Market
    ‪17 min walk‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪14 min drive‬
VIP Access
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Room options

Deluxe King Bed

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Family Suite

  • City view
  • Sleeps 2
  • 1 King Bed

Landmark King Bed

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

One Bedroom Executive

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Executive

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Twin Room, Multiple Beds

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Landmark King Bed with Balcony

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Landmark Twin Bed

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Landmark Twin Bed with Balcony

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Landmark Triple (3 Single Beds)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Phnom Penh

Located in Phnom Penh City Centre, Poulo Wai Hotel and Apartment is within a 10-minute walk of popular sights such as Central Market and Royal Palace. This 196-room, 4-star hotel has 4 restaurants along with conveniences like a full-service spa and an outdoor pool.

What's nearby

  • Central Market - 7 min walk - 0.4 miles
  • Royal Palace - 9 min walk - 0.5 miles
  • Phnom Penh Night Market - 17 min walk - 0.9 miles
  • Wat Phnom - 17 min walk - 0.9 miles
  • Tuol Sleng Genocide Museum - 3 min drive - 1.5 miles

Getting around

  • Phnom Penh Railway Station - 16 min walk
  • Phnom Penh Intl. Airport (PNH) - 28 min drive

Restaurants

  • ‪Kravanh - ‬1 min walk
  • ‪Le Deli Bistro Gourmet - ‬4 min walk
  • ‪Lucky Seven - ‬4 min walk
  • ‪D'Wau Restaurant - ‬4 min walk
  • ‪D'wau Restaurant @ New York hotel - ‬4 min walk

About this property

Poulo Wai Hotel and Apartment

Hotel with 4 restaurants, a quick walk to Central Market
Poulo Wai Hotel and Apartment features a full-service spa, an outdoor pool, and a children's pool. There's free parking, and a shuttle from the airport to the hotel (available 24 hours) for USD 18 per vehicle. The front desk is staffed 24/7 to help with concierge services, securing valuables, and access to locker space. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
43-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and Tempur-Pedic beds with Egyptian cotton sheets ensure a restful night. Minibars, free long-distance calls, and safes are also standard. Housekeeping is available on request.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Airavata Spa has 6 treatment rooms. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, Khmer, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12 for adults and USD 6 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Piano Café
  • Poulo Wai Restaurant
  • White Lounge Restaurant &

Things to do

  • Art gallery
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Musical instrument
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,464 square feet of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (68 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (34 inches high)
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Locally-owned and organized tours and activities

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 6 for children
  • Airport shuttle fee: USD 18 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 18 (from 4 to 13 years old)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 1:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property is also known as

Poulo Wai And Phnom Penh
Poulo Wai Hotel Apartment
Poulo Wai Hotel and Apartment Hotel
Poulo Wai Hotel and Apartment Phnom Penh
Poulo Wai Hotel and Apartment Hotel Phnom Penh

Frequently asked questions

Is a free cancellation option available at Poulo Wai Hotel and Apartment?

Poulo Wai Hotel and Apartment offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Poulo Wai Hotel and Apartment?

As of Jun 2, 2025, prices found for a 1-night stay for 2 adults at Poulo Wai Hotel and Apartment on Jun 12, 2025 start from $58.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Poulo Wai Hotel and Apartment?

This hotel is situated in Phnom Penh City Centre within a 10-minute walk of Central Market and Royal Palace. You'll also find Riverside and NagaWorld Casino within a short drive.

Is there parking available at Poulo Wai Hotel and Apartment?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking and bicycle parking are also available.

Is there a spa at Poulo Wai Hotel and Apartment?

Airavata Spa is the hotel's spa and services include aromatherapy, massages, and body treatments.

Does Poulo Wai Hotel and Apartment feature a casino?

No, Poulo Wai Hotel and Apartment doesn't have a casino.

Will I find an indoor pool at Poulo Wai Hotel and Apartment?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 7:00 AM and 7:00 PM.

What do couples enjoy most about Poulo Wai Hotel and Apartment?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a poolside bar.

Are there hot tubs at Poulo Wai Hotel and Apartment?

Yes, guests can enjoy a spa tub at this hotel.

Does Poulo Wai Hotel and Apartment feature a restaurant that includes a breakfast menu?

Yes, Poulo Wai Hotel and Apartment has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Poulo Wai Hotel and Apartment allow pets to stay for free?

No, pets and service animals aren't allowed at Poulo Wai Hotel and Apartment.

Are there connecting rooms at Poulo Wai Hotel and Apartment?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Poulo Wai Hotel and Apartment?

The closest major airport to Poulo Wai Hotel and Apartment is Phnom Penh Intl. Airport (PNH), which is 6.6 mi away (28 minutes by car).

Can I book a room with a balcony at Poulo Wai Hotel and Apartment?

Yes, some guestrooms at Poulo Wai Hotel and Apartment offer a balcony and may feature city views.

Does Poulo Wai Hotel and Apartment host weddings?

There are wedding services available at Poulo Wai Hotel and Apartment if that's in your vacation plans.

Poulo Wai Hotel and Apartment Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 107 out of 164 reviews
Rating 8 - Good. 38 out of 164 reviews
Rating 6 - Okay. 12 out of 164 reviews
Rating 4 - Poor. 3 out of 164 reviews
Rating 2 - Terrible. 4 out of 164 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

TAY SHAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel! Clean. Beautiful rooftop restaurant. A 20 minute walk from the river and Royal Palace. The pool was nice and clean - but shaded. I didn’t look at that closely when I booked and was disappointed because I wanted to be in the sun. On the plus side, it was breezy up there, so very refreshing on a hot day. The staff was very friendly and friendly I had a really nice stay.
Stayed 4 nights in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nicely appointed. Room was comfortable and clean. The bed was a little hard but that’s just a personal preference. Breakfast choices were good. Loved the views from the rooftop bar. Also enjoyed dinners there. Staff were very friendly and helpful.
Stayed 2 nights in Jan 2025

6/10 Okay

Trene

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort

Great Hotel in Good Location

Caught No 3 bus from airport as hotel was only a short walk from Stop 30. Really nice hotel with lovely pool, spa and well equipped fitness area. Was able to check in early after overnight flight and was upgraded to larger room with balcony. Room was very big and so was the bathroom, with separate large shower and bath. Room was serviced each day and it was good to see that they didn't change towels everyday (only on request). Breakfast was really good, fresh fruit, yoghurt, cereals, breads/pastries, salad vegetables, nuts, hot food (could have been kept a little hotter), omelette bar and noodle bar, coffee machines but only Lipton's tea 🙁. Hotel is in a good location, not noisy at night and walking distance to museum, palace, river, central and night markets and a number of temples. Didn't need a tuktuk to get anywhere. Lots of good eating places nearby especially heading towards the river. Beds was large and comfortable with plenty of good pillows and the wifi worked well. They even provided a USB charging bank, so didn't need adaptors. Glad I booked there rather than hotel I am now at on a group tour which is way out near the Olympic Stadium, with lots of motor bike shops and few decent eating places nearby.
Stayed 2 nights in Jan 2025

8/10 Good

Aude

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with nice breakfast buffet. The rooms are spacious and the staff is very nice and friendly. Some issues with hot water taking a while to come through.
Stayed 1 night in Dec 2024

10/10 Excellent

Aude

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with nice breakfast buffet. The rooms are spacious and the staff is very nice and friendly. Some issues with hot water taking a while to come through.
Stayed 2 nights in Dec 2024

8/10 Good

Aude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with nice breakfast buffet. The rooms are spacious and the staff is very nice and friendly. Some issues with hot water taking a while to come through.
Stayed 2 nights in Dec 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, good services and breakfast. Tidy building.
Stayed 3 nights in Dec 2024

6/10 Okay

Moises, EARLWOOD

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Bread at breakfast is stale. Fruits not replenished. Asked desk to heat up the hitting at the swimming as we wanted to use it in an hour. Nobody came to turn the hot tub on. Have to wait for another hour before the tub is hot enough.
Stayed 2 nights in Dec 2024

10/10 Excellent

Leigh Maria, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Leigh Maria, Irvine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are professional. The breakfast was delicious. Staff bent over backwards for guests. The sky bar was perfect. The gym is a little stuffy but adequate. The pool is beautiful. There are small shops across the street where money can be changed, bottled water can be purchased, and snacks can be obtained. It is a good location if you are going to an event at the Medical University. I travel a bit. This is a superb hotel for the price we paid. I can’t rave enough.
Stayed 8 nights in Dec 2024

6/10 Okay

Yuri

Liked: Staff & service, amenities
Disliked: Cleanliness
Great location, younger staff were wonderful. Cleaning lady was nice but forgot certain things. They left dirty dishes in the hall way for days. Breakfast was ok, omelet station guys just kept messing things up 2 days in a row. Their "kitchen" isn't really a kitchen without any cooking materials, just stoves. They couldn't even break my $20. Overall disappointing enough, I moved to a different hotel nearby.
Stayed 3 nights in Dec 2024

10/10 Excellent

TAY SHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Sam, Anchorage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hit and miss on hot water in room. Bugs in the bathroom sometimes
Stayed 3 nights in Dec 2024

8/10 Good

ilidio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, friendly staff. Prices around are slightly higher.
Stayed 1 night in Dec 2024

8/10 Good

Lynn

Traveled with partner
Room was well appointed and had everything required, but, very hard bed.
Stayed 3 nights in Nov 2024

8/10 Good

Boye Gustav

Liked: Cleanliness, property conditions & facilities, room comfort

Great value for money

Some struggle with check in as reception had put hotels orders in folder with bookinfs orders but was quickly sorted. My company was a local friend, so every evening it was a struggle to leave id cards and so forth even it was the same friend every day.. Great location and easy access to most things.
Stayed 3 nights in Nov 2024

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, just 20 mins walk to the main city tourist spots. Excellent breakfast, very fresh. Good bedroom. Fabulous view from the top bar. Restaurant food was good.
Stayed 4 nights in Nov 2024

10/10 Excellent

ROLANDO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel. Accessible to Central Market.

Stayed 2 nights in Nov 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a good stay

Great stay. It's right where everything is in town. The facilities are nice and the staff is helpful. The hot water in the showers were kind of bad and it took a long time to get any hot water.
Stayed 3 nights in Nov 2024