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Lucky Star Hotel

3.0 star property
Hotel with free valet parking, near Central Market

Choose dates to view prices

Photo gallery for Lucky Star Hotel

Superior Room | Desk, free WiFi
Front of property
Interior detail
Bicycling
Spa treatment

Reviews

6.2 out of 10

Popular amenities

  • Spa
  • Room service
  • Parking included
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
#14, Street 336, Sangkat Phsar Deumkor, Khan Toul Kork, Phnom Penh, 855
  • Tuol Sleng Genocide Museum
    ‪19 min walk‬
  • Central Market
    ‪2 min drive‬
  • Royal Palace
    ‪3 min drive‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪12 min drive‬

Room options

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About the neighborhood

Phnom Penh

Located in Tuol Kouk, Lucky Star Hotel is adjacent to Monireth Boulevard and within a 5-minute walk of City Mall. This 60-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free valet parking, and a business center.

What's nearby

  • Tuol Sleng Genocide Museum - 19 min walk - 1.0 mile
  • Central Market - 2 min drive - 1.5 miles
  • Tuol Tom Pong Market - 3 min drive - 1.7 miles
  • Royal Palace - 3 min drive - 1.7 miles
  • NagaWorld Casino - 4 min drive - 2.8 miles

Getting around

  • Phnom Penh Railway Station - 9 min drive
  • Phnom Penh Intl. Airport (PNH) - 26 min drive

Restaurants

  • ‪KAKA Suki Soup & Buffet - ‬5 min walk
  • ‪Samphors Bok Lahong - ‬9 min walk
  • ‪Starbucks Olympia Mall - ‬14 min walk
  • ‪Khmer Thai Restaurant - ‬6 min walk
  • ‪Pizza World - ‬6 min walk

About this property

Lucky Star Hotel

Hotel with free valet parking, near Central Market
Guests of Lucky Star Hotel enjoy access to free WiFi in public areas, meeting rooms, and conference space. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available on request) for USD 10 per vehicle one way. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include a business center, laundry facilities, and wedding services.
Guests can expect 21-inch plasma TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer free toiletries and slippers. Phones and desks are also standard.
Guests can pamper themselves by indulging in the onsite spa services.

Languages

Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Area shuttle (surcharge) up to 5 km
  • Free self parking on site
  • Free valet parking on site

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Spa

  • Spa services

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Built in 1998

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 21-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 7:00 AM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 10 per vehicle (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 7:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available on request), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Lucky Star Hotel
Lucky Star Hotel Phnom Penh
Lucky Star Phnom Penh
Lucky Star Hotel Hotel
Lucky Star Hotel Phnom Penh
Lucky Star Hotel Hotel Phnom Penh

Frequently asked questions

What is there to do close to Lucky Star Hotel?

This hotel is situated in Tuol Kouk, just steps from City Mall, and within a 10-minute walk of Olympic Stadium and Monireth Boulevard. You'll also find Central Market and Royal Palace within a short drive.

Is parking available on site at Lucky Star Hotel?

Yes, valet parking and self parking are offered for free at the hotel.

Does Lucky Star Hotel feature a casino at the property?

No, Lucky Star Hotel doesn't have a casino.

Will I find an indoor pool at Lucky Star Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Lucky Star Hotel?

Couples staying at this hotel will appreciate amenities like free Internet access and slippers as well as wedding services.

Does Lucky Star Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Lucky Star Hotel have a restaurant with a breakfast menu?

No, Lucky Star Hotel doesn't have a restaurant that serves breakfast.

Will Lucky Star Hotel allow pets to stay for free?

No, pets aren't allowed at Lucky Star Hotel.

Are there connecting rooms at Lucky Star Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Lucky Star Hotel?

The closest major airport to Lucky Star Hotel is Phnom Penh Intl. Airport (PNH), which is 6 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Lucky Star Hotel?

No, there aren't any guestrooms with balconies at Lucky Star Hotel.

Does Lucky Star Hotel offer wedding services?

There are wedding services available at Lucky Star Hotel if that's in your vacation plans.

Lucky Star Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 6 out of 65 reviews
Rating 8 - Good. 18 out of 65 reviews
Rating 6 - Okay. 20 out of 65 reviews
Rating 4 - Poor. 14 out of 65 reviews
Rating 2 - Terrible. 7 out of 65 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

6.8/10

Amenities

5.8/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
Weird Chinese hotel. No English spoken. Very dirty rundown room where most of the light switches do not work, no shower curtain in the bathroom, no bath plug, no bath mats, ugly window view. Very noisy in the mornings; cleaners screaming & shouting, loud machinery banging for over 1 hour! A truly awful hotel.
Stayed 2 nights in Jul 2023

4/10 Poor

Serena

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was unable to locate our reservation. The room was visibly dirty, no wifi, large towel on the bed for a blanket, and a lock was broken on the door. Additionally, not a safe area for a lady traveling alone, which thankfully I wasn’t.
Stayed 1 night in Jun 2022

4/10 Poor

George

Stayed 5 nights in Jan 2022

2/10 Terrible

Vincent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Hotel EVER!

I stayed at the hotel in March 2020 when I visited the wonderful city of Phnom Penh and unfortunately I had a very disappointing stay. The main issues were as follows: - Rooms are absolutely filthy (please see photos that speak for themselves!) - The hotel charge a deposit, give no receipt, and then deny upon check out that you ever paid a deposit so in effect steal from their customers. - Daytime receptionist polite and friendly but night time receptionist is extremely, extremely, extremely rude! - Night time receptionist plays videos so loudly on her phone that it can be heard from guest rooms. Overall, a very disappointing stay.
Stayed 8 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Nice place. Recommend highly. Will visit again
Stayed 24 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

No shuttle pickup from/to airport

Hotel does not provide shuttle service from/to the airport contrary to what is stated in the info page of Hotels.com
Stayed 7 nights in Feb 2020

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I switch from Lucky Star to Lucky Star 3 is it is a new hotel and I was curious to see how I would like it it is basically the same design as Lucky Star to but the bed mattresses sheets and pillows were fantastic it was the most comfortable bed I've slept in in Asia it is a non-smoking Hotel which I appreciate it also they were only renting floors to the 7th floor but it does go to 10 I went up to 11 and got a view of the city in the Olympic Stadium that is it is not finished yet but what a wonderful View as in all Lucky Star Hotel sometimes they have wedding receptions but in my 10 years of staying there I have only quiet after 10 as I think that is the rule of the wedding receptions the staff is wonderful
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Paul

Business traveler
Liked: Staff & service

Need better maintenance

Not well maintenance hotel
Stayed 2 nights in Dec 2019

6/10 Okay

Rudy

Disliked: Property conditions & facilities
They only gave a tiny soap (didn't get replenished every day, often had to ask), the air conditioner didn't work properly, and they only provided a very thin blanket - i asked for more blankets but they said they didn't have any. Overall you get what you pay for, and the staff tried their best to be friendly and helpful given the language limitations.
Stayed 8 nights in Nov 2018

8/10 Good

Hulda Thorunn Ottesen

Liked: Property conditions & facilities
Stayed 1 night in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay. Close to all tourist sites and good shopping areas.
Stayed 2 nights in Aug 2017

4/10 Poor

Grace

Disliked: Staff & service, property conditions & facilities, room comfort
Surrounding restaurants ALL booked out with weddings, ++ noisy in room. Staff service was very disappointing.

4/10 Poor

D M, London

Disliked: Cleanliness, staff & service, property conditions & facilities

Probably one to avoid

Booked online and arrived late. Didn't seem to have my booking and the pictured hotel was full so I was told to go next door which is part of the complex I think. However they wanted me to pay which I didn't want to do as I had already paid online. Staff did not speak good English and I spoke to someone by phone and emailed my booking which got it sorted. Large room but not in particularly good condition or clean. Near the airport, a few dollars in a tuk tuk which is why I stayed. Booked same day as my prior accommodation had no air con or windows. Staff did seem helpful but I think had I stayed here as a female solo or inexperienced traveler might have felt very uneasy.

10/10 Excellent

Allan, Sydney /Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our adventurous stay in Phnom phen. oldies 67

Thorouhgly enjoyed our stay for 5 nights.0lder but more interesting part of town.The general all day and night markets at the bottom street.Only $5usd 1/2 hour from airport.We walked to S-21 prison, $3or4usd by took took to Royal Pallace. 5 min walk from City Plaza supermarket for all European food.We arrived on a Sunday to a dozen weddings in progress as the street is all wedding venues.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Clean and decent

Close to town, had all the amenities. Easy for tuktuk drivers to find which was a relief. Would have been nice if a laundry service was offered as I couldn't find one in Phnom Penh at all.

6/10 Okay

Verified traveler

Helpful staff and clean

Clean and a bargain. Good for a night or two

6/10 Okay

omero, canada

Clean and friendly

Kind of in the middle of nowhere. And rather hard to find

8/10 Good

ronald, Las Vegas USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wonderful place to say, but not close to the fun.

everything was fine here but its a bit of a ways from the real touristy area so walking it would not be convenient. All else was just fine.

2/10 Terrible

Naomi, United States

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Meelis, Estonia

Liked: Cleanliness, room comfort

Clean, spacious, but useless balcony

We booked the room with furnished balcony. However, there was no any furniture on the balcony and it opened to a wall of half-constructed building so there was no any view and actually the balcony was useless. Balconies with view seemed to start from next floor. The staff promised to change the room next day but it didn't happen. Generally, the room was clean and very spacious.

6/10 Okay

louisa , UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

You get what you pay for...

The location is about a 3 dollar tuk tuk into the centre, but if you're planning on the killing fields etc then it's all dispersed outside of the centre anyway so you're going to spend on tuk tuks regardless. It's in a very 'local' part of town in the sense that some restaurants wing serve you if you're western. Bit off-putting. We managed ok though and area was quiet- which we wanted. The room did not exactly look like the online photos (photoshop!!), but it was adequate. Our main issue was that the maids did not sweep under the beds so there was rotting goodness knows what under there- which attracted ants! They were helpful enough to clear this up but it didn't completely get rid of the ant problem. This didn't ruin our stay and for £9 a night, I suppose it's to be expected, especially since the surrounding streets are in much worse state!

6/10 Okay

David, Australia - QLD - Brisbane

Disliked: Cleanliness, staff & service, property conditions & facilities
Value: Cheap, Inexpensive, Low-priced; Service: Lacking; Don't pay more than $3 for a tuk-tuk into the main part of Phnom Penh. If you ask how much first they will ask for $5.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

economic hotel near olympic stadium and city mall

it was a nice economic hotel near olymic stadium and city mall. staff was nice and helpful.

4/10 Poor

Sudath Samaraweera, Sri Lanka

Disliked: Staff & service, property conditions & facilities

Bad experience

The website infomed that the following are available in the room among other facilities: cofee/tea maker, furnished balcony, phone,in-room safe, plasma TV (it was a normal TV available), slippers, wired high-speed internet. NONE of these facilities were available in the room. In addition, the wifi signals was so poor I could not use internet at all. The door to the room balcony is not lockable. It was facing to a busy kitchen, an ugly and disgusting view. The hotel management flatly refused that these facilities are not available in their hotel. What I got only a pair of slippers. Information provided in the website was misleading. Otherwise, I would have chosen another hotel.

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