Villa Belesa is a lovely villa in an easily accesible and beautiful town. The interiors are spacious and well equipped. The small garden has a nice swimming pool, so it was a perfect holiday destination for three generations of one family.
However, the villa is not prestige. The infrastructure was poorly maintained and the standards of the cleanliness outside meant that we had to ask the helpful concierge to resolve many issues during our stay. To mention a few; we had to wait one hour for the cleaners to leave, the drains overflowed onto the terrace (resolved after 4 days of smells), the BBQ was filthy, the BBQ sink was blocked, the outside bins were full, the outside shower hot tap did not work, the PIR light systems were faulty, tiles are falling off the swimming pool and a pool hatch is broken.
The concierge and owners have been very attentive and helpful in resolving the difficulties, although they suggest that I was expecting 5 star luxury and the smell was not their fault, despite it being resolved when their engineer flushed the drains. I agree that they provided helpful supplies such as toilet rolls, condiments tea and coffee and the furnishings are high quality.
Unfortunately, they disagreed with me about poor maintenance saying that, as no-one else had complained, my comments were invalid. I am sorry that they did not accept my comments. I hope that they resolve the problems for the next tenants as currently, the quality is not value for money or prestige