The Queens Hotel

3.0 star property

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Photo gallery for The Queens Hotel

Twin Room, Sea View | Desk, iron/ironing board, rollaway beds, free WiFi
Breakfast, lunch and dinner served
Twin Room, Sea View | Desk, iron/ironing board, rollaway beds, free WiFi
Breakfast, lunch and dinner served
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Bar

Explore the area

View in a map
The Promenade, Penzance, England, TR18 4HG
  • Place, Penzance Promenade
    ‪1 min walk‬
  • Place, Penzance Beach
    ‪2 min walk‬
  • Place, Penlee House Gallery and Museum
    ‪3 min walk‬
  • Airport, Penzance (PZE-Penzance Heliport)
    ‪6 min drive‬

Room options

Single Room, Sea View

9.6 out of 10
Exceptional
(8 reviews)
  • Sea view
  • 208 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Twin Room, Sea View

9.4 out of 10
Exceptional
(8 reviews)
  • Sea view
  • 275 sq ft
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Double Room, Bathtub, Sea View

9.0 out of 10
Wonderful
(7 reviews)
  • Sea view
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Single Room, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Single Room

8.8 out of 10
Excellent
(13 reviews)
  • 126 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Standard Double Room, Bathtub

8.0 out of 10
Very good
(9 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Standard Double Room

8.0 out of 10
Very good
(7 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Superior Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Standard Twin Room, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Twin Room

8.6 out of 10
Excellent
(8 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Penzance

The Queens Hotel places you next to Grand Casino Amusements and Penzance Promenade. This 72-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Penzance Promenade - 1 min walk - 0.1 miles
  • Penzance Beach - 2 min walk - 0.1 miles
  • Penlee House Gallery and Museum - 3 min walk - 0.2 miles
  • Union Hotel - 5 min walk - 0.3 miles
  • Jubilee Pool - 6 min walk - 0.4 miles

Getting around

  • Penzance (PZC-Penzance Train Station) - 13 min walk
  • Newquay (NQY-Newquay Cornwall) - 67 min drive

Restaurants

  • ‪Little Nook Cafe - ‬1 min walk
  • ‪The Tremenheere (Wetherspoon) - ‬8 min walk
  • ‪Pickle - ‬2 min walk
  • ‪45 Queen Street - ‬6 min walk
  • ‪Taj Mahal - ‬3 min walk

About this property

The Queens Hotel

Guests staying at The Queens Hotel enjoy free WiFi in public areas, laundry facilities, and a TV in a common area. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. Additional amenities include a hair salon, a banquet hall, and a porter/bellhop.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers and desks.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (30 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1862
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 18 and February 1.
The property will be renovating from December 18 2026 to February 1 2027 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 75.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: GBP 75.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 16
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Queens Hotel Penzance
Queens Penzance
The Queens Hotel Hotel
The Queens Hotel Penzance
The Queens Hotel Hotel Penzance

Frequently asked questions

Are free cancellation options available at The Queens Hotel?

The Queens Hotel provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at The Queens Hotel?

As of Jun 25, 2026, prices found for a 1-night stay for 2 adults at The Queens Hotel on Jul 14, 2026 start from $205, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Queens Hotel?

This hotel is located in Penzance, just steps from Penzance Promenade and Grand Casino Amusements, and within a short walk of Penzance Ferry Terminal. You'll also find Penzance Beach and Penlee House Gallery and Museum less than a mile away.

Will I be able to park at The Queens Hotel?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does The Queens Hotel have a casino on the premises?

No, The Queens Hotel doesn't have a casino.

Will I find an indoor pool at The Queens Hotel?

No, there is no indoor pool at this hotel.

Is The Queens Hotel good for couples?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include a sea view and free WiFi.

Does The Queens Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Queens Hotel have a restaurant with a breakfast menu?

Yes, The Queens Hotel serves free full breakfasts each morning from its restaurant.

Will The Queens Hotel allow pets to stay free of charge?

Yes, cats and dogs can stay for free at The Queens Hotel.

Does The Queens Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at The Queens Hotel?

No, you won't find guestrooms with balconies at The Queens Hotel.

The Queens Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 277 out of 715 reviews
Rating 8 - Good. 271 out of 715 reviews
Rating 6 - Okay. 117 out of 715 reviews
Rating 4 - Poor. 40 out of 715 reviews
Rating 2 - Terrible. 10 out of 715 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, very friendly and helpful staff, and a cooked-to-order breakfast were the stand-outs from my stay. There is good parking and the hotel is in a prime location with excellent views of the bay. This was my third stay at the Queens Hotel and I have no hesitation in booking again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities
The staff were amazing & extremely helpful
Front of the hotel
My room
Breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
The view was amazing and the walk in shower was brilliant for my 89 year old mum
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Celestino

Liked: Cleanliness, staff & service, amenities
Clean, nice staff and great food.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Kathryn

Liked: Cleanliness, staff & service
The breakfast was lovely. Freshly cooked, and with a varied menu. The property was clean and well kept, but a little dated. First flight of stairs is accessed by a chairlift, rather than a lift. There are then stairs to negotiate on the first floor, to get to the room.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fairly limited breakfast menu compared to equivalent hotels and prices. The best thing fir is was the view over the sea which was spectacular during stormy weather.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
My stay at the queens hotel was simply perfect in every way I can’t fault them on anything I strongly recommend everyone to experience what I just had
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

EILEEN

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely and the staff were exceptional, so friendly and caring
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Bjarne

Liked: Cleanliness, staff & service, room comfort
Perfect location and nice atmosphere.
Stayed 4 nights in Aug 2025
Verified

6/10 Okay

Amy

Liked: Cleanliness, staff & service
A decent but well-worn hotel, in desperate need of a refresh, but clean and accommodating, not bad for the price
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and good size, downside the bed squeaked when u turned over and the head board kept hitting the wall
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff friendly Views lovely, food great
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly staff, good food, pleasant stay.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, good location and single rooms which you rarely get as a lone traveller so end up paying for a double. A lovely, comfortable, seaside hotel. Would definitely stay again if ever in Penzance.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Tony

Liked: Cleanliness, amenities
Our room was spotless and all the staff were very friendly and helpful especially Kat in the restaurant who went out of her way to make sure everything was ok
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Martyn

Liked: Staff & service, amenities
Excellent friendly staff . Hotel a bit ‘tired’ in places but no hesitation in recommending it to others and will definitely return
Stayed 3 nights in Oct 2025
Verified

8/10 Good

gavin

Liked: Cleanliness
Rooms good the only let down was the Gluten Free English Breakfast came with gluten containing itens. Alsobthe gluten free muesli ordered never turned up
Stayed 1 night in Feb 2026
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, room comfort

Sea view room.

Enjoyed my stay and will be going again. It's good to have the restaurant operating again for evening meals so you can relax after a day out and eat in comfort.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jan-Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location with stunning views

Very large room with a stunning view. Great location between Penzance and Newlyn. Free on site parking is a big plus.
A room with a view!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
Loved the dining area!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large room with sea views. Very clean. Good breakfast and dinner was excellent
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

GRAHAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good service and friendly staff.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Setsuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful building.

A very well kept hotel with very helpful and friendly staff.
Stayed 2 nights in Jun 2025