Entire apartment

The Florence Hills Resort & Wellness

Family-friendly residence with a sauna and a seasonal outdoor pool

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Photo gallery for The Florence Hills Resort & Wellness

View from room
Exterior
View from room
Breakfast, dinner served; local and international cuisine, pool views
Children's play area - outdoor

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Dryer
  • Bar
  • Parking available
  • Pool
  • Breakfast available
  • Room service

Explore the area

Map
Via Il Bagno, Pelago, FI, 50060
  • Castello di Nipozzano
    ‪5 min drive‬
  • Abbazia di Vallombrosa
    ‪11 min drive‬
  • The Mall Luxury Outlet
    ‪17 min drive‬
  • Florence (FLR-Peretola)
    ‪36 min drive‬

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Room options

Superior Duplex

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Superior Apartment

  • 323 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

Deluxe Apartment

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Superior Room

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 1 King Bed and 1 Queen Bed

About the neighborhood

Pelago

Located 2.2 mi (3.6 km) from Castello di Nipozzano, The Florence Hills Resort & Wellness is within a 15-minute drive of other popular attractions like Pieve di S.Giovanni Battista a Remole. This 27-room residence has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Castello di Nipozzano - 5 min drive - 2.3 miles
  • Abbazia di Vallombrosa - 11 min drive - 6.2 miles
  • The Mall Luxury Outlet - 17 min drive - 9.3 miles
  • Uffizi Gallery - 28 min drive - 16.2 miles
  • Cathedral of Santa Maria del Fiore - 28 min drive - 16.4 miles

Getting around

  • Rufina Station - 11 min drive
  • Florence Airport, Peretola (FLR) - 61 min drive

Restaurants

  • ‪Enoteca Il Quartino - ‬3 min drive
  • ‪Villa Pitiana Hotel Reggello - ‬11 min drive
  • ‪Anima di Pane - ‬9 min drive
  • ‪Bar Ruggini - ‬7 min drive
  • ‪Ristorante Boccon' Divino - ‬4 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Florence Hills Resort & Wellness

Family-friendly residence with a sauna and a seasonal outdoor pool
At The Florence Hills Resort & Wellness, guests enjoy an outdoor pool, a children's pool, and a sauna. If you drive, self parking is EUR 5 per day, or you can take advantage of the airport shuttle (available on request) for EUR 100 per vehicle one-way. Front-desk staff can assist with concierge services, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly residence include free WiFi in public areas, a seasonal outdoor pool, and coffee/tea in a common area.
Guests can expect free WiFi and 40-inch flat-screen TVs with digital channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Dryers, minibars, and desks are also standard.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

Guests under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Italian

Similar properties

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:30 AM to 9:30 AM at scheduled times and on request
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge) from 8:00 AM to 9:00 AM
  • Train station shuttle at scheduled times
  • Car recommended
  • Covered self parking on site (EUR 5 per day)

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Playground

Restaurants on site

  • Tuscania Restaurant

Dining

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 8 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Minibar
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • 2 bedrooms
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed: EUR 20 per day

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • TV in common areas

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: EUR 10 per pet per day
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Wedding services

Location highlights

  • In a rural location
  • Near a train station

Things to do

  • Children's pool
  • Free bicycle rentals
  • Mountain biking
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 27 units
  • Banquet hall
  • Built in 2014
  • Connecting units available
  • Free bicycle rentals
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), private entrance

Pets

  • This property welcomes pets for EUR 10 per pet, per day
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 20 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 8 for children
  • Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 2)
  • Covered self parking fee: EUR 5 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:30 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available during limited hours) or the train station (fees apply). Driving? This property offers parking (fees apply).
Property Registration Number IT048032B4D4F7RZIV

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from May 01 to September 30.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Florence Hills Luxury Resort Pelago
Florence Hills Luxury Resort
Florence Hills Luxury Pelago
Florence Hills Luxury
Florence Hills Resort Pelago
Florence Hills Resort
Florence Hills Pelago
Florence Hills
The Florence Hills Luxury Resort
The Florence Hills & Wellness
The Florence Hills Resort SPA
The Florence Hills Resort Wellness
The Florence Hills Resort & Wellness Pelago
The Florence Hills Resort & Wellness Residence
The Florence Hills Resort & Wellness Residence Pelago

Frequently asked questions

Are free cancellation options available at The Florence Hills Resort & Wellness?

The Florence Hills Resort & Wellness offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

What can I see near The Florence Hills Resort & Wellness?

This residence is located in Pelago, close to Abbazia di Vallombrosa, The Mall Luxury Outlet, and Castello di Nipozzano. Arno River is also within a driving distance of 4.2 mi.

Is parking available on site at this residence?

Yes, covered parking is offered for EUR 5 per day.

Does The Florence Hills Resort & Wellness include a casino at the property?

No, The Florence Hills Resort & Wellness doesn't have a casino.

Is there an indoor pool at The Florence Hills Resort & Wellness?

No, this residence doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 01 until September 30.

Is The Florence Hills Resort & Wellness a good place to stay for couples?

There are plenty of amenities for couples at this residence, including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Does The Florence Hills Resort & Wellness have a hot tub?

No, but this residence does have a steam room.

Does The Florence Hills Resort & Wellness feature a restaurant that includes a breakfast menu?

Yes, The Florence Hills Resort & Wellness serves buffet breakfast for a surcharge each morning at Tuscania Restaurant.

Does The Florence Hills Resort & Wellness allow pets to stay for free?

Although they can't stay for free, pets are welcome at The Florence Hills Resort & Wellness for a fee of EUR 10 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at this residence?

Yes, there are connecting guestrooms at this residence book for your group event or vacation.

Where is the closest airport to The Florence Hills Resort & Wellness?

The closest major airport to The Florence Hills Resort & Wellness is Florence Airport, Peretola (FLR), which is about 15.1 mi away.

Are there rooms with balconies that I can book at The Florence Hills Resort & Wellness?

Yes, some accommodations at this residence offer either a furnished balcony or a furnished patio where guests can enjoy garden or pool views.

Does The Florence Hills Resort & Wellness offer wedding services?

There are wedding services available at The Florence Hills Resort & Wellness if that's in your vacation plans.

The Florence Hills Resort & Wellness Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 85 out of 168 reviews
Rating 8 - Good. 56 out of 168 reviews
Rating 6 - Okay. 21 out of 168 reviews
Rating 4 - Poor. 5 out of 168 reviews
Rating 2 - Terrible. 1 out of 168 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Amazing resort minutes away from Florence

Our stay at Florence Hills and Resort was great! Service was amazing, all staff was very attentive. Nice pool size and outdoor lounging and seating area to relax after walking around Florence. The suite was comfortable and very clean. We had dinner at the restaurant and enjoyed a great meal. We had the ham and cheese board, the risotto with pears and almonds, and the Fiorentina aka a huge T-bone steak. Can’t forget to mention the astonishing views of the mountains, so calming!
Pool
Outdoors
View from the hotel
Outdoors
Stayed 2 nights in Jun 2022

2/10 Terrible

francesco

Business traveler
Liked: Cleanliness

Stay away from this place

The property is really nice in terms of design with lots of potential but unfortunately it’s really poorly run. The staff was helpful and kind but there were only 3 people working on the entire place, no receptionist, no concierge, no customer service. I would never stay here again.
Stayed 3 nights in Sep 2021

8/10 Good

Jagannath

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

Breakfast not good

The rooms were good but when I came back after visiting Florence to park my car the door did not open,finally I need park on the road side.The breakfast was not good at all.
Stayed 2 nights in Dec 2019

10/10 Excellent

Egle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved it here. Beautiful views, quiet place, kids loved the pool. Maybe more dining options are needed here, but overall it was great holiday. Would definitely go back again.
Stayed 5 nights in Jul 2019

10/10 Excellent

Osher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very clean and tidy room Very spacious rooms, located in a pastoral area, there is a winery next to which is recommended to visit. We had a lot of fun
Stayed 2 nights in Jun 2019

10/10 Excellent

murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a great time

The hotel is great, it looks nice, it's clean and has a very nice buffet breakfast. The downside is you definitely need a car as there is not much in the village restaurant wise. The water pressure in the showers are a bit lacking
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So i am pretty picky person, but its its nothing to complain about this property!!starting with Sara that waited for us almost 30 minutes without even knowing if we are gonna arrive or not.plus she took thw time to show us the room and give us some traveling tips!! Plus the lady from the breakfast area was extra nice and brought us some salami and cheese since we got there late and it was nothing left! The room was very clean and beautiful view!! Thank you all for making put stay great!!!
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and spa with stunning views. Beautiful building and rooms with a good choice of breakfast items. Very welcoming hosts and a very relaxing experience. I will definitely go back! Just a shame the restaurant was closed as taxis are quite pricey in the area and there's not a lot within walking distance. Thank you for a lovely stay!
Stayed 4 nights in Mar 2019

10/10 Excellent

T.R., MONACO

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice like all our past stays in years we had with FLORENCE HILLS
Stayed 4 nights in Nov 2018

8/10 Good

Vesi, Royal Tunbridge Wells, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

a good location - you can see a lot of Tuscany. The view from restaurant and some windows towards the hills was brilliant but not from our room. Not very comfortable bathroom-sitting on the toilet bowl-my head was reaching the glass door of the shower. On the second day when someone collect the rubbish ( no cleaning during our stay ) and made our beds a part from our makeup was gone to. overall happy with the privacy in separate buildings.
Stayed 4 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel to stay

Great staff, very friendly! Free upgrade when we arrived! They gave us a great service for the breakfast. Clean and no issue with the room. Overall quiet and relaxing place. Free parking available if you have a car.

8/10 Good

NAI YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet retreat in a beautiful location

Beautiful location and convenient by car

10/10 Excellent

fashionista , UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very relaxing place

I stayed at the resort on my own and the staff were amazingly friendly, helpful and I didn't feel like I was on my own ! The facilities really suit couples so I'd highly recommend, just set off early if you wish to commute into the city centre as the buses in the area are not very frequent but cheap Overall it's been great, fresh breakfast everyday and warm cosy room to relax !

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peacefull surroundings. Freindly staff.

Stayed for touring, Beautiful places to visit but advise hire car. Continental breakfast good choice, underground secure parking, would recommend if quite location required.

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located countryside hotel

Stayed there during vacation, visiting Florence, Bologna and Sieci (with rented car). Nice quiet location, spacious rooms with microkitchen, fresh air, scenery. The only little problem - very few restaurants nearby, so the day I missed to have dinner in the city there was little choice around.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Donata

Liked: Cleanliness, room comfort

Hmmmm....

I am very baffled about this place: it looked very glamorous but did not feel right since we arrived. extremely hard to find due to lack of sign posts, awkward entrance to the garage that we could not find at first. lack of directions to the reception, small staircase with water leak leading out of the car park (extremely difficult and dangerous with heave suitcases). due to my partner`s health issues I have asked for a possibility to have a room with balcony. This has been accommodated but we overlooked a scrap yard and housing estate :( i was sooooo gutted as i was hoping for wonderful Tuscan rolling hills view). also, we were placed above a couple with one noisy child. their friends with another small child were staying on the other side of the resort. why would you put a childless couple next to a family?? about the place: i really don`t know what to think.. It was nice but the location spoiled it all; also, we assumed there will be no children in place like that as there is absolutely nothing to do for them. plus who brings kids to a spa hotel? Unfortunately that was not the case and the children were running wild due to lack of activities for them. water in the pool was freezing! swimming not possible despite 27 degrees outside. Breakfast was nice, staff friendly. but overall it did not feel right :( shame

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nick, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful location and friendly staff

Great views from this hotel high in the Florence Hills. Staff friendly and helpful. We had the Classic Suite and accommodation was more than large enough for 4 of us. Represents fantastic value for money, especially as breakfast included. Small kitchenette (2 induction hob rings) meant we could prepare simple meals if too tired to go out in the evening. Very convenient for visiting Florence which was main purpose of our visit. Also great location for visiting local vinyards and hill towns.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Hidden Gem

Nice modern hotel in a very calm and peaceful location though not the easiest to get to. Rooms could use some finishing touches- hardware covered and new paint. Staff was friendly and break was good!

10/10 Excellent

Fares, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top stay

Very nice rooms and great pool. Very quiet location and only 30 minutes drive into Firenze (Florence). Magnificent views of nearby vineyards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort is very good The staff is very helpful The views are awesome Sarah at reception answers all the questions with lots of patience good service

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic...would stay there again in a second.

Terrific all around...the pool was so refreshing....super breakfast! Underground parking kept our rental car (which we arranged through the hotel) cool...great for families, they have a play gym...we already miss our morning coffee from staff and drinks at night!

8/10 Good

Sik Ming, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean friendly hotel

My wife got very bad hay fever after our 2nd day in Italy and were forced to stay back at Genoa for 1 more day for a doctor appointment. Due to this complication, I needed to call Florence Hill Resort to cancel my "non-refundable" reservation for the 1st day. The reception lady really knows what service means and instead of giving me hard time about the cancellation, she told me "no problem, we'll cancel it for you and most important is your wife to get better." This really impressed me...