We are seasoned VRBO customers and this property did not live up to the expectations as advertised. First, out of the six people in our party, five used the hot tub and ALL of those individuals contracted folliculitis, which is a bacterial skin infection caused from a poorly maintained hot tub. We advised our host of the problem, but the hot tub was never serviced during our stay. Consequently, we could not use the hot tub for the remainder of our visit. Second, there was substantial evidence that the house has a significant mouse problem. There were mouse traps located on all levels of the home. There was mouse feces on the towels under the sink in the upstairs bathroom, but primarily the droppings were concentrated in the kitchen; in the utensil drawer and extensive mounts in the cookware drawer. It was late in our trip when we realized this and it made eating in not an option. Third, the main floor bathroom stopped working mid-stay and though we put in a service request, no service was provided nor was the request even acknowledged. Prior to it breaking, that same bathroom could not be flushed at night because it would make a loud noise after flushing and would interrupt the sleep of the people on the lower level. We could go on... There are plenty of lovely places to stay in Park City and this is certainly not one of them.