in a paris cold spell, there was no heat in living room, kitchen or bathroom. inadequate space heaters were there, indicating this is chronic. management offered more small heaters, but in five days they were never produced. someone came, unannounced, while i was out - i was later told 'the landlady' - who went through and rearranged my personal property but did not fix the heat. after five days of cold i moved to a hotel. now two weeks later i have neither received a refund nor my security deposit. stay away.