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Hôtel Mercure Paris Gennevilliers

4.0 star property

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Photo gallery for Hôtel Mercure Paris Gennevilliers

Reception
A modern hotel room with two beds, a headboard with integrated lighting, a bedside table with a lamp, and a view of the outdoors through sheer curtains.
A restaurant with a glass facade, outdoor seating, and a menu stand outside.
Bar (on property)
A modern living room with a sofa, a coffee table, and two chairs. There is a TV mounted on the wall and a window with curtains.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
3 Avenue Des Louvresses, Gennevilliers, Hauts-de-Seine, 92230
  • Place, Port de Gennevilliers
    ‪1 min walk‬
  • Place, Chanteraines Park
    ‪7 min walk‬
  • Place, Seine
    ‪10 min walk‬
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)
    ‪31 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Frette Italian sheets, premium bedding, in-room safe, desk

Privilege, Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Frette Italian sheets, premium bedding, in-room safe, desk

Standard Room, 1 Double Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room, 1 Double Bed and 1 Double Sofa Bed

Family Room, 1 Double Bed and 1 Double Sofa Bed | Frette Italian sheets, premium bedding, in-room safe, desk

Family Room, 1 Double Bed and 1 Double Sofa Bed

8.6 out of 10
Excellent
(8 reviews)
  • 290 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A modern hotel room with two beds, a headboard with integrated lighting, a bedside table with a lamp, and a view of the outdoors through sheer curtains.

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, 1 Double Bed and 1 Single Sofa Bed

A modern hotel room with a bed, a sofa, a desk, and a chair.

Family Room, 1 Double Bed and 1 Single Sofa Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Privilege, Junior Suite, 1 Double Bed with Sofa bed

A modern hotel room with a large bed, a sofa, a small table, and a wall-mounted shelf with a framed picture and a sign.

Privilege, Junior Suite, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Gennevilliers

Located within a leisurely stroll of Seine, Hôtel Mercure Paris Gennevilliers is within a 10-minute drive of Stade de France. This 4-star hotel has 144 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Port de Gennevilliers - 1 min walk - 0.1 miles
  • Chanteraines Park - 7 min walk - 0.4 miles
  • Seine - 10 min walk - 0.6 miles
  • Sévines Park - 15 min walk - 0.8 miles
  • Madame Loyal - Le Cirque Micheletty - 16 min walk - 0.9 miles

Getting around

  • Epinay-sur-seine Station - 4 min drive
  • Gennevilliers RER Station - 15 min walk
  • Paris Charles de Gaulle Airport (CDG) - 34 min drive

Restaurants

  • ‪TOTAL ACCESS - ‬4 min drive
  • ‪Restaurant Des Arts - ‬15 min walk
  • ‪Campanile Hotel Barbanniers Gennevilliers - ‬12 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Le Grandel - ‬4 min drive

About this property

Hôtel Mercure Paris Gennevilliers

Guests of Hôtel Mercure Paris Gennevilliers enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is available for EUR 9 per day. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a business center, express check-out, and free newspapers.
Guests can expect free WiFi and 44-inch flat-screen TVs. Beds sport Frette Italian sheets and bathrooms offer hair dryers. Other amenities include coffee makers, free newspapers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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ibis styles Paris Gennevilliers
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  • Parking included
  • Free WiFi
  • Air conditioning
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Aug 9 - Aug 10
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (EUR 9 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Le Charbon

Things to do

  • Gym

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Grab bar in shower (33 inches high)
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Magnifying mirror
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (29 inches high)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • Banquet hall
  • Built in 2017
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 44-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 50
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 1 to August 24:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Wednesday and Thursday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per day, plus a one-time cleaning fee of EUR 15
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Covered self parking fee: EUR 9 per day
  • Pet fee: EUR 15 per pet, per day plus EUR 15 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Paris Gennevilliers
Mercure Paris Gennevilliers
Hôtel Mercure Paris Gennevilliers Hotel
Hôtel Mercure Paris Gennevilliers Gennevilliers
Hôtel Mercure Paris Gennevilliers Hotel Gennevilliers

Frequently asked questions

Is free cancellation available at Hôtel Mercure Paris Gennevilliers?

Hôtel Mercure Paris Gennevilliers offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Hôtel Mercure Paris Gennevilliers?

As of Jul 14, 2026, prices found for a 1-night stay for 2 adults at Hôtel Mercure Paris Gennevilliers on Jul 31, 2026 start from $89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hôtel Mercure Paris Gennevilliers?

This hotel is located in Gennevilliers within a short 11-minute walk of Seine. You'll also find Stade de France and Saint-Ouen Flea Market within a short drive.

Will I be able to park at Hôtel Mercure Paris Gennevilliers?

Yes, secured parking is offered for EUR 9 per day. Wheelchair-accessible parking and bicycle parking are also available.

Does Hôtel Mercure Paris Gennevilliers include a casino on the premises?

No, Hôtel Mercure Paris Gennevilliers doesn't have a casino.

Is there an indoor pool at Hôtel Mercure Paris Gennevilliers?

No, there is no indoor pool at this hotel.

Is Hôtel Mercure Paris Gennevilliers good for couples?

Couples staying at this hotel will appreciate amenities like Frette Italian sheets as well as a restaurant and a bar/lounge.

Are there hot tubs at Hôtel Mercure Paris Gennevilliers?

No, this hotel doesn't have a spa tub.

Does Hôtel Mercure Paris Gennevilliers have a restaurant that serves breakfast?

Yes, Hôtel Mercure Paris Gennevilliers serves continental breakfast for a surcharge each morning at Le Charbon.

Does Hôtel Mercure Paris Gennevilliers allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hôtel Mercure Paris Gennevilliers for a fee of EUR 15 per pet, per day.

Are there connecting rooms at Hôtel Mercure Paris Gennevilliers?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hôtel Mercure Paris Gennevilliers?

The closest major airport to Hôtel Mercure Paris Gennevilliers is Paris Charles de Gaulle Airport (CDG), which is 18.4 mi away (34 minutes by car). Another top airport is Paris Orly Airport (ORY), which is located 20.3 mi away (51-minute drive).

Can I book a room with a balcony at Hôtel Mercure Paris Gennevilliers?

No, there aren't any guestrooms with balconies at Hôtel Mercure Paris Gennevilliers.

Hôtel Mercure Paris Gennevilliers Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 132 out of 338 reviews
Rating 8 - Good. 109 out of 338 reviews
Rating 6 - Okay. 50 out of 338 reviews
Rating 4 - Poor. 25 out of 338 reviews
Rating 2 - Terrible. 22 out of 338 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay good staff and hotel
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff well trained to accommodate guests.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Herve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parking appreciable
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kwadwo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly service

Brilliant stay and friendly staff.
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Davinder

Liked: Staff & service
Disliked: Property conditions & facilities
Not for family stay. Staff were friendly and helpful.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a very out of the way location. Perfect for transiting and very good for the price.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy very much 😊 my stay.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property worked well for us, there wasn't much around the hotel though and had to travel for any tourist sightseeing.
Stayed 2 nights in May 2025
Verified

8/10 Good

FABIEN

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Jan 2026
Verified

8/10 Good

sahand

Liked: Cleanliness, staff & service, property conditions & facilities
Nice👍
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Raima

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Apr 2025
Verified

2/10 Terrible

Mohammadali

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a clean hotel.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

JOÃO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everthing perfect
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Zaynah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overall

Overall it was good. No issues at all. Friendly staff and decent facilities.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

ERRICK

Liked: Property conditions & facilities
Great option if you’re attending an event at stade de France, otherwise it’s pretty far from the city and traffic will make the commute time quite significant. The room was decent, i felt safe, the accommodations and amenities were pretty minimal. Perfect option if you’re traveling internationally and on a budget.
Stayed 3 nights in May 2023
Verified

2/10 Terrible

Ramona R

Disliked: Amenities
Clean your rooms and provide a Clean and hygienic room. Train your housekeepers proper hygiene and how to clean rooms daily and change sheets. Upkeep needs so much help!
Stayed 1 night in Apr 2025
Verified

8/10 Good

Willebaldo

Liked: Cleanliness, staff & service
Good
Stayed 4 nights in Oct 2022
Verified

2/10 Terrible

Satbir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Experience

This place was a nightmare to stay, there was no working ac in our room, we were able to get a room with working ac by after 11pm at night and we checked in by 6pm. I would never stay at this property or this chain again.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Albin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Bar staff terrible, lack of customer service

What did ruin this for me was the deposit 150 eur when we got there. The bar staff was absolutely shocking. We were a bit scared to ask for beer as the bar staff was terrible. They need to change their attitude. Will never book there again
Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

Abdurrahman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DEPOSIT FOR STAYING OVER :)

Terrible approach how we have to pay a deposit to stay in a hotel in 2024 asked for extra € but then to be refunded 2-7 days… first time ever seen this rule. 8 euros per person tax € euro car park fee … i should warn people to read every little print with this company to avoid further chargers…!
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Disliked: Room comfort

Below standard for a 4 star hotel

For a fairly new hotel it was tired, bathroom was damaged with a hole in the wall, shower fixings not attached, no double bed, just two singles pushed together and air conditioning turns off after 2 minutes. The only positive is the reception staff were friendly and helpful.
Stayed 2 nights in Mar 2024
Verified

2/10 Terrible

stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Cyrille

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

Anastasia

Disliked: Staff & service
When we arrived they had no room for us we had to wait for one to be cleaned it was 2 hours after check in the bar and room service was closed on weekends we had to leave a £350 security deposit which was more than the stay cost us when checking out I was advised it would go straight back on to my card as we didnt even eat there theybhave taken £42 from my card with no notification what it is for I am waiting for a response from the hotel
Stayed 3 nights in May 2025
Verified

2/10 Terrible

Verified traveler

Bad experience, not staff fault

Door contact/key card was not working due to dead batteries which could not be change till 9am in the morning. Additional tax were not explained prior check in, only found out after check out. Otherwise, Staff were helpful and breakfast was decent.
Stayed 3 nights in Oct 2024