Upon arriving, the biggest challenge was simply finding the hotel. The location and access were confusing, and even our local Uber drivers struggled to get us there. The property is not easy to reach, and the small access area makes it difficult to accommodate larger groups. The surrounding area could also be cleaner, with better upkeep and landscaping.
The staff, however, was phenomenal friendly, attentive, and willing to help wherever they could. The apartment we stayed in was very clean overall. However, there were a few issues. In the bathroom, running water in the sink caused water to trickle into the tub, which created a persistent rotten egg odor throughout our stay. Additionally, there were no face towels provided, only larger bath towels, which was inconvenient.
Housekeeping was available during the day, but there was no one to remove trash outside those hours, meaning guests had to take their own garbage out. The exterior cleanliness and landscaping could use significant improvement at times, the property looked neglected, almost abandoned. A refresh with both external and internal renovations would make the hotel look more modern and inviting.