Akena Serris Val d'Europe

4.0 star property
VIP Access

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Photo gallery for Akena Serris Val d'Europe

Lobby sitting area
Bar (on property)
Lobby
Lobby
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Breakfast available
  • Parking available
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
Impasse Dorothée Le Maître, Serris, 77700
  • Place, Val d'Europe
    ‪1 min walk‬
  • Place, La Vallée Village
    ‪18 min walk‬
  • Place, Val d'Europe Shopping Center
    ‪3 min drive‬
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Standard Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Quadruple Room

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Superior Double Room

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

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About the neighborhood

Serris

La Vallée Village is within 2 miles (3 km) of Akena Serris Val d'Europe while other popular attractions such as Disney Village are within 3 miles (5 km). This 111-room, 4-star hotel has a bar/lounge, free in-room WiFi, and express theme park tickets.

What's nearby

  • Val d'Europe - 1 min walk - 0.0 miles
  • Parc des Commons - 12 min walk - 0.7 miles
  • La Vallée Village - 18 min walk - 1.0 mile
  • Val d'Europe Shopping Center - 3 min drive - 1.3 miles
  • SEA LIFE Val d'Europe - 3 min drive - 1.3 miles

Getting around

  • Villiers-Montbarbin Station - 8 min drive
  • Bussy-Saint-Georges RER Station - 11 min drive
  • Paris Charles de Gaulle Airport (CDG) - 38 min drive

Restaurants

  • ‪Pret A Manger - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Menu Palais - ‬3 min drive

About this property

Akena Serris Val d'Europe

Guests of Akena Serris Val d'Europe enjoy access to free WiFi in public areas, meeting rooms, and express theme park tickets. Self parking is available for EUR 10 per night. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations.
Guests can stay connected with free WiFi. Change of towels is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 10 per night)

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 12 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Books
  • Express theme park tickets
  • Games

Family friendly

  • Changing table
  • Children's books
  • Children's games
  • Express theme park tickets
  • High chair
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Well-lit path to entrance

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 2:00 AM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 12 for children
  • Covered self parking fee: EUR 10 per night
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 20 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
  • Check-in: 2:00 AM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number 105222767

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Parking has height restrictions.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Akena Serris Val D'europe
Akena Serris Val d'Europe Hotel
Akena Serris Val d'Europe Serris
Akena Serris Val d'Europe Hotel Serris

Frequently asked questions

Are free cancellation options available at Akena Serris Val d'Europe?

Akena Serris Val d'Europe offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

What's there to do within easy reach of Akena Serris Val d'Europe?

This hotel is located in Serris, a short 11-minute walk from Val d'Europe and also 15 minutes on foot from Parc des Commons. You'll also find Disneyland® Paris and Val d'Europe Shopping Center within a short drive.

Does Akena Serris Val d'Europe include a casino at the property?

No, Akena Serris Val d'Europe doesn't have a casino.

Will I find an indoor pool at Akena Serris Val d'Europe?

No, there is no indoor pool at this hotel.

Does Akena Serris Val d'Europe have a restaurant with a breakfast menu?

Yes, Akena Serris Val d'Europe serves buffet breakfast on weekday mornings for a surcharge from its snack bar.

Will Akena Serris Val d'Europe allow pets to stay for free?

No, pets aren't allowed at Akena Serris Val d'Europe.

How close is the airport from Akena Serris Val d'Europe?

The closest major airport to Akena Serris Val d'Europe is Paris Charles de Gaulle Airport (CDG), which is 25 mi away (38 minutes by car). Another top airport is Paris Orly Airport (ORY), which is located 26.5 mi away (46-minute drive).

Akena Serris Val d'Europe Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 108 out of 165 reviews
Rating 8 - Good. 27 out of 165 reviews
Rating 6 - Okay. 21 out of 165 reviews
Rating 4 - Poor. 4 out of 165 reviews
Rating 2 - Terrible. 5 out of 165 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

George

Liked: Cleanliness, property conditions & facilities
Great hotel with very friendly and helpful staff.
Stayed 4 nights in Dec 2025

10/10 Excellent

Luke

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at Akena Serris! The staff were helpful, the rooms were clean and comfortable, and the location for Disneyland Paris was great.
Stayed 2 nights in Nov 2025

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel was lovely, very modern, really friendly staff and would be great if you’re visiting, 5 mins drive to get to the park, the only let down for me was the WIF, really slow and poor signal, I had work to do the night we were there and really struggled, I’d expect such a modern hotel to have their WIFI access to be top, what made it worse was the mobile signal was shockingly bad too, otherwise great hotel.
Stayed 1 night in Oct 2025

8/10 Good

Vanusa

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable beds, but no refrigerator on the room. Very nice staffs.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kirstie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! We stayed one night before our Disney hotel and it was so clean and spacious. We particularly liked the seperate room with the bunk beds. Room was huge. Parking on site cost us extra but felt very safe and had a direct lift up to the rooms. We did have an issue with our free breakfast, but once I’d shown our reservation receipt it was honoured. We did however struggle to find a table at breakfast, the room was small but the food was nice. Wasn’t topped up as quick as it could have been though - maybe busy during Halloween? We would consider returning but possibly skip the breakfast next time.
Stayed 1 night in Oct 2025

10/10 Excellent

Donna

Liked: Amenities
Staff friendly and helpful, rooms had everything we needed, we will be back
Stayed 1 night in Oct 2025

8/10 Good

Donna

Stayed 1 night in Oct 2025

10/10 Excellent

karrie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly property. A little out of the way for traveling to the city but close to Disneyland.
Stayed 4 nights in Oct 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Stayed here for one night after a long day at Disneyland Paris. Great location (just under 10 mins away) - parking is 10 euros for the night, which was fine, it was secure underground. Check in was prompt, room was lovely. Bed comfortable and very large! Two pillows each, nice big tv, excellent shower, clearly a new or very recent build, very clean, fresh and tidy. Will definitely return.
Stayed 1 night in Oct 2025

10/10 Excellent

Kiah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff made this the most amazing place to stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

Angelina

Stayed 3 nights in Sep 2025

8/10 Good

Adekunle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient for Disneyland Paris.
Stayed 2 nights in Aug 2025

10/10 Excellent

Graham

Liked: Amenities
Gorgeous place. Huge family room. Will come again
Stayed 1 night in Aug 2025

8/10 Good

Nicky

Stayed 1 night in Aug 2025

8/10 Good

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, nice staffs. It is far far from city centre but very close to Disney Land.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here just so we could visit Disneyland. It was very close and convenient. We took an Uber, but we did notice people walking to the bus stop which was nearby. My kids loved the bunkbeds in the bedroom. The staff are friendly and accommodating.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hospitality and environment
Stayed 2 nights in Jul 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Claire

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel was lovely, clean and modern but the temperature of the rooms let it down. Despite advertising AC, our room had none, instead it had the heat on (and it was 35degrees outside). We spoke to reception many times about this and were repeatedly told that this would be resolved and we’d have access to the AC but in the meantime they’d access it from their side and cool the room down. None of this happened. The coolest our room got overnight was 25degrees and left us unable to sleep and feeling very ill. We felt constantly brushed off whenever we asked about it and the customer service left a lot to be desired.
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
AC did not work. The hotel staff were aware but made no effort to resolve the issue despite being quite warm. Also room cleaning not done despite requesting. New hotel with good location but service needs resolving.
Stayed 2 nights in May 2025

10/10 Excellent

Anca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satisfied

The hotel is 10 min drive from Disneyland Paris. Everything is new and very clean. They clean the rooms and bathrooms every day. They have everything you need, from towels, soap, hairdryer, TV, and the room temperature can be changed as you prefer. They have a restaurant and a bar, where you can order to eat or drink up to 10pm. Breakfast very rich, for everyone's taste. We were very happy with everything, and we strongly recommend their service. Thank you very much for everything!
Stayed 2 nights in Apr 2025

10/10 Excellent

Katharina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would highly recommend anyone going to Disney to use the hotel £14 bolts in and Gould hotel is great staff friendly
Stayed 1 night in Mar 2025

10/10 Excellent

francesco

Stayed 3 nights in Nov 2025