We were disappointed with our stay. While the location was nice, several issues significantly impacted our vacation.The bed in the master bedroom was extremely hard, the bedding was rough and uncomfortable, and the pillows were flat and offered very little support. To make matters worse, there were visible dust balls hanging from the ceiling in the master bedroom, which raised concerns about the overall cleanliness and attention to detail.The biggest issue was the elevator. The listing advertises elevator access, which was a major factor in booking a 5th-floor condo. The elevator was out of service during our entire stay except check in day. This meant repeatedly climbing five flights of stairs to access the condo and the beach. The constant trips up and down the stairs became physically painful and significantly affected our ability to enjoy the vacation. Owner offered refund if we left but we were there with kids and no openings elsewhere. Mechanical issues can happen, but guests should be informed when a major advertised amenity is unavailable, especially when staying on the 5th floor. Had we known about the ongoing elevator problems, we would have chosen different accommodations. Unfortunately, the combination of comfort, cleanliness, and accessibility issues made this stay far less enjoyable than expected.