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Hotel Ciutat Jardi

4.0 star property
Beachside hotel to enjoy seasonal outdoor pool and white sand beach

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Photo gallery for Hotel Ciutat Jardi

Twin Room, Sea View | Beach/ocean view
Poolside bar
Twin Room, Sea View | Terrace/patio
Terrace/patio
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

View in a map
Illa de Malta 14, Palma de Mallorca, 07007
  • Place, Palma Aquarium
    ‪5 min drive‬
  • Place, Cathedral of Santa Maria of Palma
    ‪6 min drive‬
  • Place, Port of Palma de Mallorca
    ‪14 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪4 min drive‬

Room options

View all photos for Twin Room, Sea View

Twin Room, Sea View | Beach/ocean view

Twin Room, Sea View

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room

Twin Room | Down comforters, memory foam beds, minibar, desk

Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Palma de Mallorca

Located in Es Coll d'en Rabassa, Hotel Ciutat Jardi is a leisurely stroll from sights such as Playa Ciudad Jardín and Cala Gamba. This 20-room, 4-star hotel welcomes guests with conveniences like a restaurant, 2 beach bars, and free in-room WiFi. It's connected to the convention center in central Palma de Mallorca and also close to Cathedral of Santa Maria of Palma and Plaza Espana.

What's nearby

  • FAN Mallorca Shopping - 19 min walk - 1.0 mile
  • Platja de Can Pastilla - 4 min drive - 2.6 miles
  • Palma Aquarium - 5 min drive - 3.5 miles
  • Cathedral of Santa Maria of Palma - 6 min drive - 3.7 miles
  • Port of Palma de Mallorca - 14 min drive - 6.8 miles

Getting around

  • Son Costa-Son Fortesa Station - 9 min drive
  • Es Caülls Station - 12 min drive
  • Palma de Mallorca Airport (PMI) - 11 min drive

Restaurants

  • ‪Vora - ‬5 min walk
  • ‪Bar Pitiüses - ‬6 min walk
  • ‪Cala Canta - ‬2 min walk
  • ‪Akelarre - ‬1 min walk
  • ‪Safrà21 - ‬3 min walk

About this property

Hotel Ciutat Jardi

Beachside hotel to enjoy seasonal outdoor pool and white sand beach
Guests of Hotel Ciutat Jardi enjoy access to free WiFi in public areas, meeting rooms, and conference space. You can take advantage of free offsite parking, along with an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this beach hotel include a seasonal outdoor pool, a library, and a terrace.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer jetted tubs, hair dryers, and free toiletries, and memory foam beds with down comforters ensure a restful night. Minibars and desks are other standard amenities.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limited onsite parking
  • Onsite parking options include a carport

Food and drink

  • 2 beach bars
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Designer stores
  • Library
  • Seasonal outdoor pool

Family friendly

  • Children's toys
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 689 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • An in-room safe is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 1:00 PM—-11:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from April to September.
  • Pool access available from 8:30 AM to 8:00 PM.

Property is also known as

Hotel Ciutat Jardi Palma de Mallorca
Hotel Ciutat Jardi
Ciutat Jardi Palma de Mallorca
Ciutat Jardi
Hotel Ciutat Jardi Palma De Mallorca, Majorca
Hotel Ciutat Jardi Palma De Mallorca Majorca
Hotel Ciutat Jardi Hotel
Hotel Ciutat Jardi Palma de Mallorca
Hotel Ciutat Jardi Hotel Palma de Mallorca

Frequently asked questions

Is free cancellation available at Hotel Ciutat Jardi?

Hotel Ciutat Jardi provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to do near Hotel Ciutat Jardi?

This hotel is situated in Es Coll d'en Rabassa within a short 5-minute walk of Playa Ciudad Jardín and also 12 minutes on foot from Cala Gamba. You'll also find Playa de Palma and Plaza Espana within a short drive.

Will I be able to park at Hotel Ciutat Jardi?

Yes, there is a carport though parking is limited.

Is a spa located at Hotel Ciutat Jardi?

Spa services at the hotel include massages.

Does Hotel Ciutat Jardi feature a casino at the property?

No, Hotel Ciutat Jardi doesn't have a casino.

Will I find an indoor pool at Hotel Ciutat Jardi?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8:30 AM and 8:00 PM and the seasonal pool is normally open from April until September.

What amenities will couples enjoy at Hotel Ciutat Jardi?

This beachfront hotel offers many amenities for couples such as 2 beach bars and a restaurant with some guestrooms featuring Champagne service.

Does Hotel Ciutat Jardi have a hot tub?

No, but this hotel offers jetted bathtubs in all guestrooms.

Does Hotel Ciutat Jardi have a restaurant with a breakfast menu?

No, Hotel Ciutat Jardi doesn't have a restaurant that serves breakfast.

Will Hotel Ciutat Jardi allow pets to stay for free?

No, pets aren't allowed at Hotel Ciutat Jardi.

Does Hotel Ciutat Jardi have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Ciutat Jardi?

The closest major airport to Hotel Ciutat Jardi is Palma de Mallorca Airport (PMI), which is 3 mi away (11 minutes by car).

Are there rooms with balconies at Hotel Ciutat Jardi?

No, at Hotel Ciutat Jardi, there aren't any guestrooms that list a balcony.

Hotel Ciutat Jardi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 28 reviews
Rating 8 - Good. 10 out of 28 reviews
Rating 6 - Okay. 3 out of 28 reviews
Rating 4 - Poor. 2 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Freddy, London

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
To me was a great location, stone away from Palma Old town, and but at the same time quiet enough to enjoy a day relaxing in the beach which happens to be at the doorstep. Staff are friendly and very helpful. I'll be back for sure
Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real little gem of a hotel set in pretty grounds right next to the beach, near the airport and with easy access to Palma. What really made it special though was the friendliness and helpfulness of the staff. A big thank you to Tomas and the whole team for looking after us so well
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the historic hotel. Very quaint with a great location right on the beach and promenade.
Stayed 1 night in Apr 2019

8/10 Good

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An historical charmer

The hotel is historical. It is located about 4 miles to the city center of Palm de Mallorca along a bike/walkway. The walk follows the Badia de Palma (the bay) on the left and private homes on the right. As you walk, you see the expansive bay in front of you and the immense port with cruise ships and many private yachts. A taxi to town cost about 20 Euros. Hotel is very close to the airport. The staff is friendly, professional and accommodating.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Stayed 1 night in Jul 2018

8/10 Good

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy end to holiday at Ciutat Jardi

This was booked for our last night in Mallorca. We enquired about a late checkout room owing to an evening flight and received an upgrade to a seaview room all for €40. Miguel on reception was very obliging and we even forgave him waking us up at 4.30 am by mistake! The breakfast was adequate and the garden setting lovely. The hotel has lots of character and we would love to return soon.
Stayed 1 night in Jul 2018

10/10 Excellent

Nicole, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Charming Palma Oasis

My friend and I stayed here for a couple nights - the experience was fantastic! Prime location right on the sea, excellent and attentive staff, good breakfast, great bar, and beautiful views. We were even able to rent bikes from the hotel for a very reasonable price-- highly recommend!
Stayed 2 nights in Jun 2018

10/10 Excellent

Sue, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Excellent location literally next to the sea. A long walk into town straight along the beautiful promenade. Plenty of coffee stops along the way. Or take the number 15 bus, very easy. Staff are excellent, very helpful.
Stayed 3 nights in Mar 2018

6/10 Okay

Beverly, British Columbia Canada

Liked: Cleanliness, staff & service, room comfort

Historic hotel close to the water and airport

Stayed here our last night.... love the history, had a great room, bit far from town.... but nice and close to the airport, and great for a morning beach walk!

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kan ikke anbefales - lever ikke op til 4 stjerne

Desværre en meget skuffende oplevelse. Hotellet er træt, alt for tilfældig indretning, personalet søde, men der manglede skarphed og proaktiv service. Morgenmad en underlig blanding. Kan desværre ikke anbefale dette sted. Billederne lever bestemt ikke op til virkeligheden. Som i slet ikke. For at nævne et par af billedernes urigtighed, er interiør og indretning i fx udeområdet og poolområdet på ingen måde det, vi mødte da vi kom frem. De fine duge på stole og borde, var der ikke. I stedet var det hårde jernstole med helt lige ryg, uden hynder, og jernborde med kakler. Det var meget lidt kønt og ikke rart at spise ved. Det er også restaurantens område til at spise middag i det fri. Jeg har et helt ufravigeligt krav til et hotel med pool og det er, at der er hynder på deres liggestole ved poolen. Det er der på billederne her på Hotels.com, men det var der ikke da vi mødte frem. I stedet var der nogle umulige og ukomfortable liggestole, som man ikke kunne ligge på maven på. Det var meget skuffende. Knappen til bruseren, skulle man selv stå og holde inde på, for at få vandet til at løbe. Hotellet er meget slidt og mangler en ordentligt gennemrenovering. Der var intet pænt at kigge på ved poolen og flere steder var afdækningen til poolområdet lappet med snor og hang trist og træt ned. Buskene blev ikke ordnet, hvorfor der dryssede visne blomster og blade ned på en ved poolen. Der var støv på hylderne i skabene, hul i lagener osv. Ferien var spildt her.
Stayed 4 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Für ein verlängertes Wochenende optimal gelegen. Leider etwas sehr in die Jahre gekommen. Allerdings sehr sauber und das Personal war super nett.
Stayed 3 nights in Jul 2021

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent accommodation

Everything was perfect
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Trui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

6/10 Okay

Valentina

Liked: Cleanliness, room comfort

Publicidad engañosa.

En la reserva tenía una habitación con bañera de hidromasaje y una ducha separada y al llegar al hotel nos dieron una habitación solo con ducha,al decirlo en recepción nos la cambiaron por otra con bañera pero al final nos quedamos sin el hidromasaje.Creo que es una publicidad engañosa.El hotel es muy bonito pero hay que mirar que te dan.
Stayed 1 night in Feb 2019

10/10 Excellent

youssouf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wouaaaaaaaaa

magnifique hôtel endroit reposant calme et a proximité de la plage
Stayed 2 nights in Feb 2019

8/10 Good

Helen

Det var ett superhotell. Centralt till allt. God frukost och trevliga rum, utsmyckade med konst. Vi kände oss välkomnade!
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2018

10/10 Excellent

Leif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt läge! Nära stranden, flyget och staden!

Hotellet ligger på strandpromenaden. Inte alls långt från Palma Flygplats. Bekvämt avstånd även till Palmas gamla stad. Frukosten alldeles utsökt. Restaurangen håller hög klass och är prisvärd. WI-Fi är bra.
Stayed 4 nights in Oct 2018

10/10 Excellent

Marianne

Super charmerende og hyggeligt

Hyggeligt, familiært og perfekt med kun 20 værelser, meget roligt og tæt på vandet.
Stayed 2 nights in Aug 2018

10/10 Excellent

MIa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Klas

Liked: Cleanliness, staff & service, room comfort

Hyvää ja mukava henkilökunta

Kaikki oli Kyllä hyvin,asuin varmasti samassa hotellissa jos me ollan sielä päin käymässä.
Stayed 1 night in Nov 2017

6/10 Okay

jenny

Stayed 1 night in Sep 2017

8/10 Good

Matkaaja, Helsinki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyvä sijainti, rauhallinen, lähellä Palmaa.

Todella miellyttävä pieni hotelli, henkilökunnan palvelualttius hyvä, palvelu toimii.