Hesperia Ciudad de Mallorca

4.0 star property
Pet-friendly hotel with free parking connected to a shopping center in Palma de Mallorca

Choose dates to view prices

Photo gallery for Hesperia Ciudad de Mallorca

Seasonal outdoor pool
Lobby sitting area
View from property
Reception
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Pet friendly
  • Room service

Explore the area

Map
Francesco Vidal Sureda 24, Palma de Mallorca, Mallorca, 7015
  • Porto Pi Centro Comercial
    ‪5 min walk‬
  • Port of Palma de Mallorca
    ‪8 min walk‬
  • Cala Mayor Beach
    ‪17 min walk‬
  • Palma de Mallorca (PMI)
    ‪15 min drive‬

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Room options

Standard Room (Extra Bed 2 adults + 1 child)

  • 247 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Room (Extra Bed 3 adults)

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Comfort Double Room, Balcony, Garden View

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Comfort Room (Extra Bed 3 adults)

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Double Room

  • 247 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Family Suite

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Basic Double Room

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Palma de Mallorca

Located in Portopí, Hesperia Ciudad de Mallorca is within a 10-minute walk of popular sights such as Port of Palma de Mallorca and Porto Pi Centro Comercial. This 60-room hotel welcomes guests with a poolside bar and conveniences like free in-room WiFi and free self parking. It's connected to a shopping center in central Palma de Mallorca and also close to Cathedral of Santa Maria of Palma and Cala Mayor Beach.

What's nearby

  • Porto Pi Centro Comercial - 5 min walk - 0.3 miles
  • Port of Palma de Mallorca - 8 min walk - 0.5 miles
  • Bellver Castle - 11 min walk - 0.6 miles
  • Cala Mayor Beach - 17 min walk - 0.9 miles
  • Cathedral of Santa Maria of Palma - 6 min drive - 2.2 miles

Getting around

  • Palma de Mallorca Son Fuster Station - 9 min drive
  • Son Costa-Son Fortesa Station - 9 min drive
  • Palma de Mallorca Airport (PMI) - 23 min drive

Restaurants

  • ‪Estación Marítima 2 - ‬12 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Palma Café Gallery - ‬9 min walk
  • ‪Torre Peraires - ‬10 min walk
  • ‪Marchica - ‬8 min walk

About this property

Hesperia Ciudad de Mallorca

Pet-friendly hotel with free parking connected to a shopping center in Palma de Mallorca
At Hesperia Ciudad de Mallorca, guests enjoy features like a children's pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, conference space, and a business center.
40-inch TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bidets. Other standard amenities include minibars, safes, and phones.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:30 AM to 11:30 AM on weekends; EUR 18 per person
  • A poolside bar

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,906 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per pet, per day
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from May to October.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Hesperia Ciutat
Hesperia Ciutat Hotel
Hesperia Ciutat Hotel Mallorca
Hesperia Ciutat Mallorca
Hesperia Mallorca
Hesperia Ciutat De Mallorca Hotel Palma De Mallorca
Hesperia Ciutat De Mallorca Palma
Hesperia Ciutat Mallorca Palma De Mallorca, Majorca
Hesperia Ciutat Mallorca Hotel Palma de Mallorca
Hesperia Ciutat Mallorca Hotel
Hesperia Ciutat Mallorca Palma de Mallorca
Hesperia Ciudad Mallorca Hotel Palma de Mallorca
Hesperia Ciudad Mallorca Hotel
Hesperia Ciudad Mallorca Palma de Mallorca
Hesperia Ciudad Mallorca
Hesperia Ciudad De Mallorca Palma De Mallorca
Hesperia Ciutat De Mallorca Palma
Hesperia Ciutat De Mallorca
Hesperia Ciudad de Mallorca Hotel
Hesperia Ciudad de Mallorca Palma de Mallorca
Hesperia Ciudad de Mallorca Hotel Palma de Mallorca

Frequently asked questions

Is free cancellation available at Hesperia Ciudad de Mallorca?

Hesperia Ciudad de Mallorca provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hesperia Ciudad de Mallorca?

As of May 31, 2025, prices found for a 1-night stay for 2 adults at Hesperia Ciudad de Mallorca on Jun 9, 2025 start from $210.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hesperia Ciudad de Mallorca?

This hotel is situated in Portopí within a 10-minute walk of Port of Palma de Mallorca and Porto Pi Centro Comercial. You'll also find Cathedral of Santa Maria of Palma and Cala Mayor Beach within a short drive.

Is there parking available at Hesperia Ciudad de Mallorca?

Yes, self parking is offered for free at the hotel.

Does Hesperia Ciudad de Mallorca include a casino at the property?

No, Hesperia Ciudad de Mallorca doesn't have a casino.

Is there an indoor pool at Hesperia Ciudad de Mallorca?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until October.

What amenities will couples enjoy at Hesperia Ciudad de Mallorca?

Couples staying at this hotel will appreciate amenities like a minibar as well as a poolside bar and a seasonal outdoor pool.

Does Hesperia Ciudad de Mallorca have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hesperia Ciudad de Mallorca have a restaurant that serves breakfast?

Hesperia Ciudad de Mallorca offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Hesperia Ciudad de Mallorca allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hesperia Ciudad de Mallorca for a fee of EUR 20 per pet, per day. The property also provides food and water bowls.

Does Hesperia Ciudad de Mallorca have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hesperia Ciudad de Mallorca?

The closest major airport to Hesperia Ciudad de Mallorca is Palma de Mallorca Airport (PMI), which is 12.5 mi away (23 minutes by car).

Are there rooms with balconies that I can book at Hesperia Ciudad de Mallorca?

Yes, some guestrooms at Hesperia Ciudad de Mallorca offer a balcony and may feature garden views.

Hesperia Ciudad de Mallorca Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 125 out of 421 reviews
Rating 8 - Good. 203 out of 421 reviews
Rating 6 - Okay. 63 out of 421 reviews
Rating 4 - Poor. 22 out of 421 reviews
Rating 2 - Terrible. 8 out of 421 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emmanuel

We was very happy for the hotel, is nice and clean and also good workers
Stayed 2 nights in Jan 2025

10/10 Excellent

Richard

Stayed 6 nights in Dec 2024

10/10 Excellent

Anas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff and breakfast was also good
Stayed 2 nights in Nov 2024

8/10 Good

Paul

Business traveler
Liked: Amenities, property conditions & facilities
The staff and room were lovely
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Aircon was out of order, which made our stay less enjoyable. But we really enjoyed our breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Drew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Jun 2024

10/10 Excellent

Rylie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room, however the AC did not work very well so it got very warm. Mini fridge did not get very cold and was turned off completely at first. Had to pull out the entire cabinet to access the back of the fridge to turn the dial up. Even on the highest setting, it was only slightly colder than room temperature. Parking was convenient and easy, however there are not too many spaces so this could be an issue at times as there isn’t much street parking in the area. Convenient location to take the bus into Palma. Breakfast buffet was good. Overall a good stay.
Stayed 3 nights in May 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay, friendly staff

Second visit to this hotel. Delightful welcome, nice clean, comfortable room. Service was great throughout, lovely breakfast, and loved just sitting on the balcony watching the world go by. Will definitely be back.
Stayed 4 nights in Apr 2024

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff could not be nicer Thank you
Stayed 5 nights in Nov 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

holly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
property was great. The rooms were clean and the staff were great. The breakfast was a bit expensive for what was offered. Location is not bad, but you do have to drive or take public transport if you don’t want to walk far.
Stayed 4 nights in Jun 2023

8/10 Good

JAIME

Stayed 3 nights in Dec 2022

8/10 Good

Yi Lam

10/10 Excellent

Wayne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Simon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely accommodation on the hill

Very lovely accommodation, spacious with a balcony. Breakfast had a nice selection. About 4kms from the city centre, so not the closest location in terms of walking, but plenty of buses (bus no. 4, 20 & 46) taking about 22 mins, costing €2. 1.5 km walk to the awesome medieval castle "Castell de Bellver". Please note, the pool is closed during the off season.
Stayed 2 nights in Nov 2022

8/10 Good

Iryna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a good hotel with a great pool and great staff, however the bar closes at 2:30pm which means you cannot get drinks in the afternoon which is a little bit weird. Overall satisfied
Stayed 7 nights in Jun 2022

10/10 Excellent

DSC, Michigan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room. Helpful staff. Good location although quite a walk to mall.
Stayed 1 night in Sep 2019

10/10 Excellent

Stephan

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service and pleasent staff. The food was good.
Stayed 5 nights in Oct 2019

6/10 Okay

Verified traveler

Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and the staff are excellent. Very helpful in pointing out local businesses and eateries. Restaurant is very affordable and food is excellent.
Stayed 1 night in Oct 2019

8/10 Good

Jo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to dislike at all. Our stay was very enjoyable in all respects. Recommended.
Stayed 4 nights in Oct 2019

2/10 Terrible

f

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019