As I attempted to enter the building in the dark, the outside light didn't come one. And, instructions to unlock the door were unclear so I initially couldn't access the condo. I called the owner a couple times, no answer. VRBO also attempted to contact the owner, without success. I ran into a downstairs neighbor who came up and, between the two of us, we realized the directions were not correct. Once we used the right code, I got in. An hour later.