Just returned from a 3 day stay at the "Rustic Retreat" and found the facility less than expected. The main concern was the almost total lack of routine maintenance on the property. Everything was worn and/or worn out, While the property had been cleaned prior to our arrival, it was obvious that it had not been "Deep Cleaned" in a long while, giving me and my guests a feeling of discomfort. We did do our own cleaning (Dish washing, wiping down furniture and such) but all in all found the facility unsatisfactory. That said, there were a few positives...The pool was clean and warm (I paid for heating, but the pool heat went off a day early)...nonetheless we enjoyed that. The pool deck, yard and surrounding area showed a profound lack of routine maintenance which dampened our enjoyment. The facility was large enough but again, the general clutter made for a level of uncomfortableness. Finally, on items that I found unacceptable, I contacted the management and each item was addressed as requested (albeit it took some time), in any case, I was appreciative of the response i received