The reception area looks very nice but when we got to the room 316, different story. The room is a disaster, starting with no ventilation whatsoever in the bathroom, moldy caulking around the tub and a horrible stench that comes out in the bathroom if you keep the door closed.
We didn’t try to use the air-conditioner as the vents looked filthy and dusty and we didn’t want to inhale that filth. I don’t understand how this building (or at least the room 316) has obtained occupancy permit. This is definitely unsafe to occupy.
Other issues observed were: no towel bar in the bathroom, black markings on the room walls, the mattress wasn’t even but deepening into the middle.
No doubt, this room was my absolute worse experience since I booked mostly through Expedia for more than 15 years now.
The remedy I am requesting is a full refund of the amount I have paid for this disgrace.