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Hotel Mallorca

3.0 star property
Hotel connected to a shopping center in Palenque with an outdoor pool

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Photo gallery for Hotel Mallorca

Outdoor pool, open 10 AM to 9 PM, sun loungers
Premium bedding, in-room safe, desk, blackout drapes
32-inch LED TV with cable channels, TV, first-run movies
Lobby lounge
Interior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Restaurant

Explore the area

View in a map
Carretera Palenque - Pakal Na #5, entre 8a. avenida nte pte y 5a. ave, Palenque, CHIS, 29960
  • Place, El Panchán
    ‪10 min walk‬
  • Place, Museo Del Textil
    ‪19 min walk‬
  • Place, Palenque Archaeological Zone
    ‪11 min drive‬
  • Airport, Palenque, Chiapas (PQM-Palenque Intl.)
    ‪4 min drive‬

Room options

View all photos for Double Room

Premium bedding, in-room safe, desk, blackout drapes

Double Room

  • 258 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Triple Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Triple Room, 2 Double Beds

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Palenque

Within a short walk of El Panchán, Hotel Mallorca is within a mile (2 km) of Museo Del Textil. This 32-room, 3-star hotel welcomes guests with conveniences like a restaurant, a coffee shop/cafe, and an outdoor pool. It's centrally located in Palenque, connected to a shopping center,3.4 mi (5.5 km) from Palenque National Park, and also 4.6 mi (7.5 km) from Museo de Sitio Palenque.

What's nearby

  • El Panchán - 10 min walk - 0.5 miles
  • Museo Del Textil - 19 min walk - 1.0 mile
  • Palenque National Park - 7 min drive - 3.6 miles
  • Palenque Archaeological Zone - 11 min drive - 5.9 miles
  • Cascadas de Roberto Barrios - 37 min drive - 22.8 miles

Getting around

  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 106 min drive

Restaurants

  • ‪Cafe Jade - ‬10 min walk
  • ‪Kinich Kan Balam - ‬9 min walk
  • ‪Old Tiger - ‬8 min walk
  • ‪pizzas exprés - ‬6 min walk
  • ‪Restaurante Maya Cañada - ‬8 min walk

About this property

Hotel Mallorca

Hotel connected to a shopping center in Palenque with an outdoor pool
Guests of Hotel Mallorca enjoy features like an outdoor pool, a children's pool, and a free grocery shopping service. Limited parking is available. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include express check-in, express check-out, and free newspapers.
Guests can expect 32-inch LED TVs with cable channels and first-run movies. Beds sport premium bedding. Free newspapers, free long-distance calls, and free local calls are also available.
An outdoor pool and a children's pool are on site.

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Property amenities

Parking and transportation

  • Limited onsite parking

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • First-run movies

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: MXN 70.00
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 10 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: MXN 70.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 10 AM to 9 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No alcohol is served or permitted at Hotel Mallorca.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Mallorca Palenque
Mallorca Palenque
Hotel Mallorca Hotel
Hotel Mallorca Palenque
Hotel Mallorca Hotel Palenque

Frequently asked questions

Is free cancellation available at Hotel Mallorca?

Hotel Mallorca provides free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

What is there to do around Hotel Mallorca?

This hotel is located in Palenque within a short 10-minute walk of El Panchán. You'll also find Palenque Archaeological Zone and Palenque National Park within a short drive.

Will I be able to park at Hotel Mallorca?

Yes, though parking is limited.

Does Hotel Mallorca include a casino?

No, Hotel Mallorca doesn't have a casino.

Will I find an indoor pool at Hotel Mallorca?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10 AM and 9 PM.

What do couples enjoy most about Hotel Mallorca?

Couples staying at this hotel will appreciate amenities like premium bedding and a turndown service as well as an outdoor pool.

Are there hot tubs at Hotel Mallorca?

No, this hotel doesn't have a spa tub.

Does Hotel Mallorca feature a restaurant that includes a breakfast menu?

No, Hotel Mallorca doesn't have a restaurant that serves breakfast.

Will Hotel Mallorca allow pets to stay for free?

No, pets aren't allowed at Hotel Mallorca.

Does Hotel Mallorca have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Mallorca?

The closest major airport to Hotel Mallorca is Palenque, Chiapas (PQM-Palenque Intl.), which is 1.4 mi away (2 minutes by car).

Are there rooms with balconies at Hotel Mallorca?

Yes, some guestrooms at Hotel Mallorca offer a furnished balcony and may feature courtyard views.

Hotel Mallorca Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 12 out of 67 reviews
Rating 8 - Good. 29 out of 67 reviews
Rating 6 - Okay. 16 out of 67 reviews
Rating 4 - Poor. 7 out of 67 reviews
Rating 2 - Terrible. 3 out of 67 reviews

8.2/10

Cleanliness

7.4/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok. Staff was good. Good food at the restaurant . No cmplaints
Stayed 2 nights in Apr 2019

6/10 Okay

John P

Liked: Cleanliness, property conditions & facilities

Low end 3 star

As of 02/2018, there is no hot water, and the restaurant is closed. The Cafe Colibri, four blocks away by the ADO station, opens at 7.
Stayed 2 nights in Feb 2018

6/10 Okay

robert g

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
A good spot to stop for one night to go to the ruins

10/10 Excellent

john, houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to bus station and to big grocery store

Nice large room, big shower, good value. Helpful staff

8/10 Good

Southaphone

Liked: Cleanliness, property conditions & facilities, room comfort

clean, comfortable, well-maintained

The hotel is clean, modern, comfortable. There are lots of geckos on the walls outside. We even had one in our room one night. There's a large modern supermarket in the adjacent lot where you can buy practically anything, so that's convenient. The hotel is off the main highway yet the sound of traffic isn't so bad. You can easily drive to sightseeing destinations nearby, or take a bus as there is a station within walking distance down the road.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

marie ann, penticton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convenient safe stay in Palenque

The staff was friendly, it was about a 10 minute walk to town. Taxis were abundant and inexpensive although we walked. The wifi did not work for me in the room but it did for my partner. Shampoo was not provided but towels were replaced daily and the shower was great.the place was safe and convenient, would stay again.

4/10 Poor

Timothy J, Melbourne

Disliked: Staff & service, property conditions & facilities

Get what you pay for

Room was very basic, but probably what you'd expect for the price. Wifi was patchy and hot water takes around 5min to come through.

4/10 Poor

Sindi Lee

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Wow, not what I expected

After reading the reviews I expected more from this hotel. My husband was really disappointed as I picked this one. The customer service was great but the only suggestions we have is there was only one small bathroom garbage, no water or glasses for water. They also dont except credit cards if you need same day. Overall it's a clean inexpensive choice.

8/10 Good

Derrick, Macao

Liked: Staff & service, room comfort
It's quite nice and cozy, but a bit expensive than we expected. If we had stayed in the hostel located at the Flores Island, we would have saved half of the sum. Anyway we enjoy a fantastic service and we love it,

8/10 Good

Derrick, Macau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's near station

It's near ADO station, you can walk there within 10 minute. But a little far away from downtown. There are a big supermarket near the hotel. We can easy to buy something.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

8/10 Good

CARLOSRODRIGUEZ, PALENQUE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
el servicio y la ubicación es excelente, un poco de ruido en la alberca pero sin problema
Stayed 7 nights in Feb 2020

6/10 Okay

Mickaël

Liked: Cleanliness, property conditions & facilities, room comfort
Séjour gâché par des personnes qui buvaient des bières et ont parlé juste devant notre comme s'ils étaient seuls au monde pendant 2h alors que l'on essayait de dormir. Vu l'insonorisation au Mexique, c'est comme s'ils étaient dans notre chambre. Des membres de l'hôtel (a supposer qu'ils n'en étaient pas) aurait dû intervenir. Hôtel bien situé et parking sécurisé
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

OLEKSII

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Roberto

Liked: Cleanliness, property conditions & facilities, room comfort

Muy buena atencion del personal del hotel.

Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel cochambroso, sin agua caliente, cuarto de baño insalubre incrustado de mala manera en medio de la habitación, sonoridad terrible sensación de cuarto compartido.
Stayed 1 night in Dec 2018

10/10 Excellent

ROBERTO, VILLAHERMOSA, TABASCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUY CERCA DEL CENTRO DE PALENQUE Y SUS BALNEARIOS NATURALES
Stayed 1 night in Nov 2018

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno, bonito y barato

Un hotel pequeño pero comodo y limpio, bien ubicado, las camas excelentes para descansar. Baños limpios y agua caliente. Excelente oara regresar a descansar despues de los tours a las pirámides o cascadas.
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness

amabilidad

Su personal es muy amable y muy limpias las habitaciones.
Stayed 1 night in Aug 2018

10/10 Excellent

david, villahermosa tabasco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buen hotel por las ruinas

muy buena cómoda y tranquila hotel próximo a las ruinas de palenque y supermercado a un lado con cajeros automáticos
Stayed 1 night in Jun 2018

10/10 Excellent

Jose Manuel, Acayucan, Ver.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable, ambiente familiar.

El hotel se encuentra céntrico, llegando a la ciudad. El personal muy atento y las habitaciones limpias y cómodas. Cuenta con alberca y chapoteadero para los niños. Muy recomendable y económico.
Stayed 1 night in Mar 2018

10/10 Excellent

OLEKSII

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Ilse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

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