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Hotel Chablis Palenque

3.0 star property
Beaux Arts hotel with a 24-hour front desk and an outdoor pool

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Photo gallery for Hotel Chablis Palenque

Outdoor pool, pool umbrellas, sun loungers
Front of property - evening/night
Standard Double Room, Balcony | View from room
Free self parking
Breakfast, lunch, dinner served; pool views

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Parking included
  • Housekeeping

Explore the area

Map
Merle Green No. 7, La Canada Ecotourist Center, Palenque, CHIS, 29960
  • El Panchán
    ‪5 min walk‬
  • Misol-Ha Waterfalls
  • Aluxes Eco Park
    ‪4 min drive‬
  • Palenque, Chiapas (PQM-Palenque Intl.)
    ‪5 min drive‬

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Room options

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony | 1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(6 reviews)
  • 269.00 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | 1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Standard Double Room, Balcony

9.6 out of 10
Exceptional
(7 reviews)
  • 205.00 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Standard

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Quadruple Room Standard

  • Sleeps 4

About the neighborhood

Palenque

El Panchán is a short stroll from Hotel Chablis Palenque, and other popular attractions like Museo Del Textil are within a mile (2 km). This 3-star hotel has 51 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • El Panchán - 5 min walk - 0.3 miles
  • Museo Del Textil - 15 min walk - 0.8 miles
  • Aluxes Eco Park - 4 min drive - 2.3 miles
  • Museo de Sitio Palenque - 9 min drive - 5.0 miles
  • Palenque Archaeological Zone - 11 min drive - 5.6 miles

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 8 min drive

Restaurants

  • Cafe Jade
  • ‪Restaurante Maya Cañada - ‬1 min walk
  • ‪Mr. Taco - ‬7 min walk
  • ‪Chivo's Mar & Tierra - ‬1 min walk
  • ‪La Selva - ‬6 min walk

About this property

Hotel Chablis Palenque

Beaux Arts hotel with a 24-hour front desk and an outdoor pool
At Hotel Chablis Palenque, guests have access to an outdoor pool, free WiFi in public areas, and a meeting room. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for MXN 2400 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and securing valuables. Additional amenities include express check-out, free newspapers, and a terrace.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include balconies, ceiling fans, and safes.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 245 for adults and MXN 245 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kinich Kan Balam

Things to do

  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Front entrance ramp
  • Magnifying mirror
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2006
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MXN 200.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 245 for adults and MXN 245 for children
  • Airport shuttle fee: MXN 2400 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: MXN 200.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Chablis Hotel Palenque
Chablis Palenque
Hotel Chablis
Hotel Chablis Palenque
Hotel Chablis Palenque Hotel
Hotel Chablis Palenque Palenque
Hotel Chablis Palenque Hotel Palenque

Frequently asked questions

Is free cancellation available at Hotel Chablis Palenque?

Hotel Chablis Palenque provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

What's there to see around Hotel Chablis Palenque?

This hotel is located in Palenque, a short 6-minute walk from El Panchán and also 16 minutes on foot from Museo Del Textil. You'll also find Palenque Archaeological Zone and Misol-Ha Waterfalls within a short drive.

Is there parking available at Hotel Chablis Palenque?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hotel Chablis Palenque have a casino?

No, Hotel Chablis Palenque doesn't have a casino.

Will I find an indoor pool at Hotel Chablis Palenque?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hotel Chablis Palenque?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Hotel Chablis Palenque?

No, this hotel doesn't have a spa tub.

Does Hotel Chablis Palenque have a restaurant that serves breakfast?

Yes, Hotel Chablis Palenque serves a full breakfast for a surcharge each morning at Kinich Kan Balam.

Will Hotel Chablis Palenque allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Chablis Palenque.

Does Hotel Chablis Palenque have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hotel Chablis Palenque?

The closest major airport to Hotel Chablis Palenque is Palenque, Chiapas (PQM-Palenque Intl.), which is 1.9 mi away (8 minutes by car).

Can I book a room with a balcony at Hotel Chablis Palenque?

Yes, every guestroom at Hotel Chablis Palenque comes with a balcony with some featuring garden views.

Hotel Chablis Palenque Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 363 out of 664 reviews
Rating 8 - Good. 248 out of 664 reviews
Rating 6 - Okay. 45 out of 664 reviews
Rating 4 - Poor. 4 out of 664 reviews
Rating 2 - Terrible. 4 out of 664 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose, Fort Worth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Mar 2025

8/10 Good

Fernando

Stayed 4 nights in Mar 2025

10/10 Excellent

Sandra R.

Stayed 3 nights in Mar 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stop for one night
Stayed 1 night in Feb 2025

8/10 Good

Julian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed hotel set in pleasant surroudings with good selection of local restaurants. Happy to recommend.
Stayed 3 nights in Jan 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One week stay. Very pleased with everthing!
Stayed 7 nights in Jan 2025

10/10 Excellent

Quinn, Salt Lake City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Very charming w a great restaurant. Loved our stay here and definitely would recommend to come here.
Stayed 2 nights in Dec 2024

10/10 Excellent

MARIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice clean and quiet hotel with a convenient restaurant with excellent customer service
Stayed 4 nights in Dec 2024

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palenque inolvidable

Las fotos hacen justicia al establecimiento. La ducha muy cómoda y aunque no es necesaria siempre agua caliente, Es un hotel bien ubicado en la zona de La Cañada. Tiene una alberca muy agradable. Muy limpio en general. Las camas y almohadas muy confortables. Con aire acondicionado y abanico de techo. Contacten al profe Marco en el aeropuerto, tiene taxi, la mejor opción para conocer los alrededores.
Stayed 3 nights in Sep 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit noisy if you're facing the street but a nice place all the same.
Stayed 2 nights in Sep 2024

8/10 Good

Jesenia

Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed the AC barely work, problems with bathroom too.
Stayed 1 night in Jul 2024

8/10 Good

Amalia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Great little place to stay at.
Stayed 2 nights in Jul 2024

10/10 Excellent

Martha

Traveled with family
Nice location
Stayed 1 night in Jul 2024

10/10 Excellent

Colette, Wailuku

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant at hotel was excellent and all staff very helpful and nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent position in Palenque, very close to ADO station and in a nice street with plenty of nice restaurants. Lovely pool area, spacious nicely laid out hotel, very quiet, and very clean. Couldn’t fault it.
Stayed 3 nights in May 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the location, quietness, air conditioning, swimming pool, and overall cleanliness of the hotel. We highly recommend to others.
Stayed 3 nights in May 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chabliss Hapiness

Stayed 2 nights in May 2024

10/10 Excellent

Sian

Stayed 1 night in Apr 2024

10/10 Excellent

Janet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and the property, excellent attention to detail and staff was wonderful.
Stayed 2 nights in Feb 2024

8/10 Good

Nancy

Traveled with partner
Liked: Amenities
Pool area very nice in the steamy beautiful jungle. Sitting out in that area in the morning for breakfast was lovely. The staff was kind and helpful.
Stayed 2 nights in Feb 2024

10/10 Excellent

Eloise, Sherwood Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Chablis was in a beautiful location. Our room had a balcony looking out onto the pool. There was lots of room to sit and enjoy the garden area. The staff were excellent and always helpful. The restaurant had a nice patio and the food was very good. We ate there regularly despite the many restaurants nearby.
Stayed 5 nights in Feb 2024