Axkan Arte Palenque

Hotel in Palenque with a 24-hour front desk and an outdoor pool

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Where to?

Dates

August 2025

September 2025

In-room safe, individually decorated, individually furnished, desk

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Pool
Room service
Parking included
Laundry
Housekeeping

Explore the area

Carretera a Palenque KM 1.5, Palenque, CHIS, 29960

Aluxes Eco Park
‪10 min walk‬
El Panchán
‪4 min drive‬
Palenque Archaeological Zone
‪8 min drive‬
Palenque, Chiapas (PQM-Palenque Intl.)
‪8 min drive‬

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Room options

Standard Room, 1 King Bed

Good

269 sq ft
Sleeps 3
1 King Bed

Standard Room, 2 Double Beds

269 sq ft
Sleeps 4
2 Double Beds

Twin Room Standard

269 sq ft
Sleeps 4

Double Room Standard with Garden View

269 sq ft
Sleeps 2

About the neighborhood

Palenque

Located within 2 miles (3 km) of Palenque National Park, Axkan Arte Palenque is within 3 miles (5 km) of El Panchán. This 28-room, 3-star hotel has a restaurant, an outdoor pool, and free self parking.

What's nearby

Aluxes Eco Park - 10 min walk - 0.6 miles
Palenque National Park - 3 min drive - 1.6 miles
El Panchán - 4 min drive - 2.1 miles
Museo de Sitio Palenque - 6 min drive - 3.2 miles
Palenque Archaeological Zone - 8 min drive - 3.8 miles

Getting around

Palenque, Chiapas (PQM-Palenque Intl.) - 12 min drive

Restaurants

‪Restaurante Maya Cañada - ‬3 min drive
‪Don Mucho - ‬3 min drive
‪La Selva - ‬3 min drive
‪Monte Verde Trattoria Pizzeria Italiana - ‬14 min walk
‪Starbucks - ‬3 min drive

About this property

Axkan Arte Palenque

Hotel in Palenque with a 24-hour front desk and an outdoor pool

At Axkan Arte Palenque, guests enjoy features like an outdoor pool, a children's pool, and free WiFi in public areas. There's free parking and an area shuttle. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include a terrace, laundry facilities, and a garden.

Guests can expect to find 30-inch LCD TVs with cable channels. Balconies or patios, coffee makers, and safes are other standard amenities.

An outdoor pool and a children's pool are on site.

Languages

English, Spanish

Similar properties

Pool
Parking included
Free WiFi
Restaurant

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
Area shuttle (surcharge)
Free self parking on site
Limited onsite parking

Food and drink

A bar/lounge
A restaurant
Snack bar/deli

Things to do

Children's pool
Outdoor pool

Family friendly

Children's pool
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Outdoors

Garden
Pool loungers
Terrace

Spa

Massage

Accessibility

No elevator

2 floors
Built in 2015
Designated smoking areas

Room amenities

Bathroom

Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided

Entertainment

30-inch LCD TV with cable channels

Food and drink

Coffee/tea maker
Free bottled water
Limited room service

Air conditioning
Desk
Individual decor
Individual furnishings
Iron/ironing board on request
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

Pool access available from 10 AM to 9:30 PM.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Parking has height restrictions.

Property is also known as

Axkan Arte Palenque Hotel

Axkan Arte Palenque

Axkan Arte

Axkan Arte Palenque Hotel

Axkan Arte Palenque Palenque

Axkan Arte Palenque Hotel Palenque

Frequently asked questions

Is free cancellation available at Axkan Arte Palenque?

Axkan Arte Palenque offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to do close to Axkan Arte Palenque?

This hotel is located in Palenque, close to Palenque Archaeological Zone, El Panchán, and Palenque National Park. You'll also find Museo Del Textil and Museo de Sitio Palenque within a short drive.

Is parking available on site at Axkan Arte Palenque?

Yes, self parking is offered for free at the hotel.

Is a spa located at Axkan Arte Palenque?

Spa services at the hotel include massages.

Does Axkan Arte Palenque feature a casino?

No, Axkan Arte Palenque doesn't have a casino.

Will I find an indoor pool at Axkan Arte Palenque?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10 AM and 9:30 PM.

What amenities will couples enjoy at Axkan Arte Palenque?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Axkan Arte Palenque have a hot tub?

No, this hotel doesn't have a spa tub.

Does Axkan Arte Palenque have a restaurant that serves breakfast?

Yes, Axkan Arte Palenque serves breakfast for a surcharge from its restaurant.

Will Axkan Arte Palenque allow pets to stay free of charge?

No, pets and service animals aren't allowed at Axkan Arte Palenque.

Are there connecting rooms at Axkan Arte Palenque?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Axkan Arte Palenque?

The closest major airport to Axkan Arte Palenque is Palenque, Chiapas (PQM-Palenque Intl.), which is 3.3 mi away (12 minutes by car).

Are there rooms with balconies at Axkan Arte Palenque?

Yes, every guestroom at Axkan Arte Palenque comes with a balcony with some featuring courtyard views.

Axkan Arte Palenque Reviews

7.8

Good

8.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Luis

Traveled with family

Dec 6, 2024

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness

The property show in the way to the ruins but is far from the road. The road is grave one and rain make sludge and unsafe. From desk is really friendly and nice.

Stayed 1 night in Nov 2024

8/10 Good

Ernesto

Traveled with family

Sep 29, 2024

Liked: Cleanliness, staff & service

Quisiera regresar.

Me gusto el ambiente natural estar rodeado de la naturaleza y el concepto del hotel.

Stayed 2 nights in Sep 2024

8/10 Good

William, Calgary

Traveled with partner

May 28, 2024

Liked: Cleanliness, staff & service, amenities

This property is a great value. The pool is great. The location is great. We were there when it was very, very hot, so I can understand why the staff were a little disinterested in working. The rooms are really nice with the balcony. Unfortunately because the property is not as well cared for as it may have once been, there are several openings where the cockroaches sneak in. That was I’m only complaint.

Stayed 2 nights in May 2024

10/10 Excellent

Carlos

Feb 21, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2024

4/10 Poor

omer

Traveled with partner, Traveled with family

Feb 15, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is in urgent need of care and love, the staff doesn't seem to care at all, half the things are broken or do not work ...

Stayed 2 nights in Feb 2024

8/10 Good

Nigel

Nov 15, 2023

Stayed 1 night in Nov 2023

10/10 Excellent

louis

Jul 27, 2023

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Stayed 1 night in Jul 2023

4/10 Poor

Peter

Mar 13, 2023

Disliked: Staff & service, amenities

Waiter was texting and would not acknowledge us until after his long text Coffee carafe in the room hadn’t been cleaned or resupplied from th previous guests

Stayed 3 nights in Mar 2023

6/10 Okay

Eloise

Nov 18, 2022

Liked: Cleanliness, staff & service

Nice but could be improved

Friendly and helpful reception, cute rooms with nice gardens. The pool needed improving though, like the addition of some sun bathing, deck chairs not just plastic garden chairs plus plants need abit more looking after in that area. As well as the pond topping up with some more water.

Stayed 2 nights in Nov 2022

8/10 Good

manuel

Traveled with family and small children

Aug 22, 2022

Liked: Cleanliness, staff & service, amenities

Es una excelente opción en costo beneficio, hay parte del mantenimiento de las habitaciones en las cuales se les debe poner atención para mejorar la experiencia.

Stayed 2 nights in Aug 2022

8/10 Good

Alfonso, Washington

Traveled with family

Jan 10, 2022

Liked: Cleanliness, staff & service, amenities

Location: off the road to Palenque ruins. Car a must have, or taxi. Great pool, poll side restaurant and bar, property located in the middle of the jungle so humidity an issue to be expected. TV, AC, WC did not work but issues were solved reaaaally fast.

Stayed 2 nights in Jan 2022

8/10 Good

julie

Traveled with partner

Dec 17, 2021

Liked: Cleanliness, staff & service, property conditions & facilities

My husband & I stayed for 6 nights while visiting the ruins & all the INCREDIBLE waterfalls & we enjoyed the property very much! Check in was a delight! The young man was very sweet & chatted with us for some time. (I prepaid which made check in even easier) I recommend an upstairs room with a balcony & table with chairs. So nice to relax in the jungle setting after playing around all day. In addition, the king bed was sooooo comfortable & room service came everyday to make up the room. My only issue was the bathroom. It’s definitely in need of a remodel but the hot water was hot & the pressure great. I read the reviews about the staff. I’m on the fence about that issue. In the restaurant they definitely don’t jump up quickly or acknowledge you right away & sometimes I had to grab a menu myself, but hey, you’re in Mexico, nobody’s in a hurry & I like that! & the chilaquiles were delicious!! One more thing I’d like to mention. They are doing their part in reducing the use of plastic bottles! There is a pitcher in the room & they will fill it with water anytime. Bravo Axkan!!! We had a lovely time & really enjoyed the beautiful grounds & palapa style surroundings. Thank you!

Stayed 6 nights in Dec 2021

10/10 Excellent

Verified traveler

Traveled with family

Apr 7, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place to stay

Beautiful little hotel on the way to Palenque archaeological site. The bungalow was spacious, the shower was good (plenty of hot water and normal pressure in the shower). 50-60 pesos away from Palenque town if you want to dine there as restaurant of the hotel is a bit limited.

Stayed 1 night in Apr 2021

6/10 Okay

Verified traveler

Jan 12, 2021

Stayed 2 nights in Jan 2021

8/10 Good

Rachel

Dec 30, 2019

Liked: Cleanliness, property conditions & facilities, room comfort

We had a room with a balcony viewing the treetops, which was great. There was air conditioning and a comfortable bed. The bathroom was showing significant wear but overall it was a nice room.

Stayed 4 nights in Dec 2019

10/10 Excellent

Nicole

Nov 21, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with group

Jun 8, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely accommodation very close to the ruins. Well stocked bar and reasonably priced food. Great pool area. Well located off the main road and surrounded by places to eat.

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Jan 24, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel about 15 minutes from Palenque Archeological site. Front desk has a contract with a Mexican tour company and will set you up to go to any nearby destinations for a fairly cheap price. Water was warm, rooms and bathrooms were very clean. 10/10 would book again.

Stayed 2 nights in Jan 2019

10/10 Excellent

Laura

Jan 13, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property and friendly staff

We loved our stay here. We slept in many different hotels all over the Yucatán and the bed was so comfy here. We could hear the howler monkeys and roosters in the morning. The hotel is off the main road but signs will easily lead you there where friendly staff is awaiting your arrival.

Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Nov 25, 2018

Liked: Cleanliness, staff & service, property conditions & facilities

The location is good, the staff is friendly, quiet and nice place

Stayed 1 night in Nov 2018

10/10 Excellent

maggie, canada

Sep 29, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Drive through back roads to get here however a very nice spot. Private cabins very nice rooms with balcony looking over the amazing gardens and property. The staff is very welcoming and eager to help with anything. Restaurant was on site and had great food. The main city is about a 10-15 minute drive away.

Stayed 2 nights in Sep 2018

6/10 Okay

SALOMON

Sep 27, 2018

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Stayed 1 night in Sep 2018

4/10 Poor

Fred

Jun 5, 2018

Disliked: Room comfort

All right

The place was nice but the owners need to invest into their hotel. The quality of the supplies and the rooms are very poor.

Stayed 2 nights in Jun 2018

8/10 Good

Adventurer, Seattle

May 10, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice place to stay that's close to the ruins. Unfortunately WiFi doesn't reach the rooms so if you need to work, keep in touch, or research the next leg of your trip, you need to do that from the lobby/restaurant. Overall a nice place to stay.

Stayed 2 nights in May 2018