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La Joya Pachuca

3.5 star property
Family-friendly hotel with free valet parking connected to a shopping center in Pachuca

Choose dates to view prices

Photo gallery for La Joya Pachuca

Lobby
Premium bedding, in-room safe, desk, laptop workspace
Business center
Breakfast, lunch and dinner served
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Blvd Everardo Marquez No 100, Col. Cuesco, Pachuca, HGO, 42080
  • Place, Center of Art and Philosophy
    ‪2 min drive‬
  • Place, Monumental Clock of Pachuca
    ‪3 min drive‬
  • Place, Salones Perla
    ‪4 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room

Premium bedding, in-room safe, desk, laptop workspace

Premier Room

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room

40-inch Smart TV with cable channels, Netflix, streaming services

Junior Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Double Room

Premium bedding, in-room safe, desk, laptop workspace

Family Double Room

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

About the neighborhood

Pachuca

La Joya Pachuca is located within a mile (2 km) of Center of Art and Philosophy and Hidalgo Theater. This 3.5-star hotel has 100 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free valet parking. Located centrally in Pachuca, it's connected to a shopping center and also close to Hidalgo Stadium and Monumental Clock of Pachuca.

What's nearby

  • Hidalgo Theater - 2 min drive - 1.0 mile
  • Center of Art and Philosophy - 2 min drive - 1.2 miles
  • Monumental Clock of Pachuca - 3 min drive - 1.7 miles
  • Independence Square - 3 min drive - 1.7 miles
  • Salones Perla - 4 min drive - 2.4 miles

Getting around

  • Benito Juarez International Airport (MEX) - 85 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Little Caesars - ‬3 min walk
  • ‪Vips - ‬3 min walk
  • ‪Ronny Café - ‬4 min walk
  • ‪La Guelaguetza - ‬5 min walk

About this property

La Joya Pachuca

Family-friendly hotel with free valet parking connected to a shopping center in Pachuca
Guests of La Joya Pachuca enjoy access to free WiFi in public areas, a conference center, and a 24-hour business center. Free valet and self parking are available, and there's also an area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this family-friendly hotel include a computer station, an arcade/game room, and a library.
40-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Coffee makers, free local calls, and safes are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site
  • Limited onsite valet and self parking

Food and drink

  • Daily breakfast available 8:00 AM to 11:00 AM for a fee: MXN 170 for adults and MXN 170 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Library
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,894 square feet of space)
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Low-height door lock
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Breakfast fee: approximately MXN 170 for adults and MXN 170 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel La Joya
Hotel La Joya Pachuca
La Joya Pachuca
Hotel Joya Pachuca
Quality Pachuca
Hotel Quality Inn Pachuca Pachuca
Pachuca Quality Inn Pachuca Hotel
Hotel Quality Inn Pachuca
Quality Pachuca
Hotel Quality Inn Pachuca Pachuca
Pachuca Quality Inn Pachuca Hotel
Hotel Quality Inn Pachuca
Quality Inn
Quality
Quality Inn Pachuca Pachuca
Hotel La Joya
Quality Inn Pachuca Pachuca
Quality Inn
Quality
Hotel La Joya Pachuca
Hotel La Joya Hotel Pachuca
Hotel La Joya Hotel
Quality Inn Pachuca

Frequently asked questions

Is free cancellation available at La Joya Pachuca?

La Joya Pachuca offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What is there to do within easy reach of La Joya Pachuca?

This hotel is located in Pachuca, close to Hidalgo Stadium, Monumental Clock of Pachuca, and Galerias Pachuca Mall. You'll also find Plaza Q Mall and Salones Perla within a short drive.

Is parking available on site at La Joya Pachuca?

Yes, valet parking and self parking are offered for free at the hotel.

Does La Joya Pachuca feature a casino on the premises?

No, La Joya Pachuca doesn't have a casino.

Will I find an indoor pool at La Joya Pachuca?

No, there is no indoor pool at this hotel.

Is La Joya Pachuca a good place to stay for couples?

Amenities that appeal to couples at this hotel include premium bedding, Netflix, and a turndown service.

Does La Joya Pachuca have a hot tub?

No, this hotel doesn't have a spa tub.

Does La Joya Pachuca have a restaurant that serves breakfast?

Yes, La Joya Pachuca serves breakfast each morning for a surcharge from its restaurant.

Will La Joya Pachuca allow pets to stay free of charge?

No, pets aren't allowed at La Joya Pachuca though service animals are welcome.

Are there connecting rooms at La Joya Pachuca?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at La Joya Pachuca?

No, there aren't any guestrooms with balconies at La Joya Pachuca.

Does La Joya Pachuca host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at La Joya Pachuca.

La Joya Pachuca Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 231 out of 306 reviews
Rating 8 - Good. 49 out of 306 reviews
Rating 6 - Okay. 18 out of 306 reviews
Rating 4 - Poor. 3 out of 306 reviews
Rating 2 - Terrible. 5 out of 306 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin Cruz

Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and safe
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin Cruz

Business traveler
Liked: Amenities
Quiet and safe
Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin Cruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Sep 2025

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jacinda, Jurupa Valley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when we are in the area. It is very convenient with lots of restaurants and shopping close by. The lounge offers entertainment and a selection of good drinks. The staff are great and very nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Sergio R.

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Hector

Stayed 1 night in Aug 2025

10/10 Excellent

Elisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXcellent service and the room was excellent
Stayed 3 nights in Jul 2025

8/10 Good

Marco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offered a pleasant stay overall, but one issue that stood out was the lack of sound insulation in the room. Throughout my stay, I could clearly hear noises from the hallway, such as other guests talking, doors closing, and cleaning staff working. At times, even street noise filtered in, which affected the quality of rest, especially during the night. While the room itself was clean and well-equipped, the noise levels made it difficult to fully relax. For a more restful experience, improved soundproofing would be a valuable upgrade.
Stayed 1 night in Jun 2025

10/10 Excellent

RAUL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Jun 2025

10/10 Excellent

QIANG

Liked: Cleanliness, amenities, property conditions & facilities
The staff are so friendly and helpful!
Stayed 1 night in May 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a restaurant, department store and a very cozy bar all attached to the hotel. Hotel staff are friendly and helpful. The area around the hotel is safe and walkable. The price to stay at the hotel is very reasonable.
Stayed 3 nights in May 2025

10/10 Excellent

QIANG

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this is the best hotel in Pachuca
Stayed 1 night in Apr 2025

10/10 Excellent

enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

enrique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just lose my dear mother in law at a hospital in Pachuca, I had to stay in Pachuca for 4 days, it was kind they let me do my check out little longer than the usual. I could call The Joya my second home Thank you
Stayed 1 night in Apr 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at La Joya
Stayed 4 nights in Mar 2025

10/10 Excellent

TERESA, Carrollton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel to anyone.
Stayed 3 nights in Mar 2025

4/10 Poor

Cindy

Liked: Cleanliness
Disliked: Staff & service
Pague agregando desayuno y en el chequeo dijeron que el desayuno no estaba incluido en la aplicación, pero yo pagué por el desayuno aparte por medio de la aplicación, asi que se me hizo muy desagradable!
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La Joya is a really pleasant place to stay

Everything was at it should be, we liked it a lot.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jacinda, Jurupa Valley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful. The staff was so nice. Room was clean and comfortable.
Stayed 2 nights in Jan 2025

8/10 Good

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The value for this hotel is excellent. We weren’t expecting this level of quality when we booked the hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Enrique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable y rápida recepción 👍
Stayed 1 night in Dec 2024

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