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Hotel J&E by Serranillo

3.0 star property

Choose dates to view prices

Photo gallery for Hotel J&E by Serranillo

Restaurant
Front of property - evening/night
Interior
Interior
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View in a map
Av. Juarez 7-B, Mineral del Monte, HGO, 42130
  • Place, Museo de Medicina Laboral
    ‪7 min walk‬
  • Place, Museo Casa Grande
    ‪9 min walk‬
  • Place, Museo de Sitio Mina la Dificultad
    ‪15 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Mineral del Monte

Hotel J&E by Serranillo places you within a 10-minute stroll of Museo Casa Grande and Museo de Medicina Laboral. This 20-room, 3-star hotel has conveniences like a full-service spa, free in-room WiFi, and free valet parking.

What's nearby

  • Museo de Medicina Laboral - 7 min walk - 0.4 miles
  • Museo Casa Grande - 9 min walk - 0.5 miles
  • Museo de Sitio Mina la Dificultad - 15 min walk - 0.8 miles
  • Museo del Paste - 19 min walk - 1.0 mile
  • Museo de Sitio Mina de Acosta - 11 min drive - 1.4 miles

Restaurants

  • ‪El Serranillo - ‬1 min walk
  • ‪Pastes Real De Plateros - ‬2 min walk
  • ‪Restaurant "La Central" Real del Monte - ‬7 min walk
  • ‪Restaurante Real del Monte - ‬6 min walk
  • ‪Pastes Real De Plateros - ‬8 min walk

About this property

Hotel J&E by Serranillo

Guests of Hotel J&E by Serranillo enjoy features like a full-service spa, free WiFi in public areas, and meeting rooms. If you decide to drive, there's free valet parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this spa hotel include conference space, a business center, and coffee/tea in a common area.
Guests can expect free WiFi and 32-inch Smart TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, safes, and phones are also available.
The onsite spa has couples treatment room(s). Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

Front of property
Hotel Paraiso Real
Mineral del Monte
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
8.2 out of 10, Very Good, 163 reviews
$69 nightly
The price is $82
Jun 4 - Jun 5
Total with taxes and fees
Hotel Paraiso Real

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to noon for a fee: MXN 50 to 200 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurante El Seranillo

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 269 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 50.00 to 200.00 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel J E by Serranillo

J&E Serranillo Mineral del Monte

J&E Serranillo Mineral l Mont

Hotel J&E by Serranillo Hotel

Hotel J&E by Serranillo Mineral del Monte

Hotel J&E by Serranillo Hotel Mineral del Monte

Frequently asked questions

Is free cancellation available at Hotel J&E by Serranillo?

Hotel J&E by Serranillo provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel J&E by Serranillo?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Hotel J&E by Serranillo on Jun 1, 2026 start from $49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hotel J&E by Serranillo?

This hotel in Mineral del Monte is within a 10-minute walk of Museo Casa Grande and Museo de Medicina Laboral. You'll also find Museo de Sitio Mina la Dificultad and Museo del Paste less than a mile away.

Will I be able to park at Hotel J&E by Serranillo?

Yes, valet and self parking are offered for free at the hotel.

Is there a spa at Hotel J&E by Serranillo?

There is a full-service spa available for guests to enjoy and services include hot stone massages, reflexology, and aromatherapy.

Does Hotel J&E by Serranillo feature a casino at the property?

No, Hotel J&E by Serranillo doesn't have a casino.

Is there an indoor pool at Hotel J&E by Serranillo?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel J&E by Serranillo?

There are plenty of amenities for couples at this hotel, including a restaurant, a bar/lounge, and a full-service spa.

Does Hotel J&E by Serranillo have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel J&E by Serranillo have a restaurant that serves breakfast?

Yes, Hotel J&E by Serranillo serves a cooked-to-order breakfast for a surcharge each morning at Restaurante El Seranillo.

Does Hotel J&E by Serranillo allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel J&E by Serranillo.

Does Hotel J&E by Serranillo have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel J&E by Serranillo?

No, you won't find guestrooms with balconies at Hotel J&E by Serranillo.

Hotel J&E by Serranillo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 100 out of 138 reviews
Rating 8 - Good. 31 out of 138 reviews
Rating 6 - Okay. 5 out of 138 reviews
Rating 4 - Poor. 1 out of 138 reviews
Rating 2 - Terrible. 1 out of 138 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No good parking but is in a good location. Tha bad thing is that you can hear everything from outside
Stayed 1 night in Dec 2025

10/10 Excellent

Mariana

Stayed 1 night in Nov 2025

10/10 Excellent

edward

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is a pain? Make sure to saj for a heater Great place quiet friendly staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Edward

Stayed 1 night in Mar 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alice

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. It was comfortable and clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Oscar

Stayed 1 night in Apr 2024

8/10 Good

victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendable el hotel, cercas de todo
Stayed 6 nights in Oct 2023

6/10 Okay

Raúl

Stayed 1 night in Dec 2021

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Mirenal del Monte!

This hotel has an amazing service, clean, and location is great, the restaurant is so delicious (best pastes), the people is the greatest asset, so kind, and willing to help at any time, absolutely the best option to return!
Stayed 2 nights in Mar 2021

10/10 Excellent

Edgar, México

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se siente un lugar calido desde la recepción, contaba con servicios basicos y de calidad, la limpieza era buena
Stayed 1 night in Jun 2020

10/10 Excellent

Carlos, Alcaldía Tlalpan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
La buena atención del personal del hotel
Stayed 1 night in Jan 2026

8/10 Good

LAURA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo bien con la reservación. El personal amable
Stayed 1 night in Jan 2026

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente trato del personal
Stayed 2 nights in Jan 2026

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, property conditions & facilities
Todo excelente. Las habitaciones muy limpias. El personal muy atento, fueron amables resolviendo rápidamente nuestras peticiones. Gracias!. El único detalle fué el Wifi...era intermitente e inestable así como los canales de la Tv...
Stayed 1 night in Jan 2026

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Miuy bueno
Stayed 1 night in Jan 2026

10/10 Excellent

gerardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 2 nights in Dec 2025

8/10 Good

Angelica

Traveled with partner
Liked: Cleanliness
La ubicación
Stayed 1 night in Dec 2025

10/10 Excellent

Annabelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
El hotel muy bonito y el personal muy amable.
Stayed 1 night in Dec 2025

6/10 Okay

Ricardo

Traveled with partner
Disliked: Cleanliness, amenities
No cuenta con estacionamiento propio, y queda retirado con el que tiene convenio, la habitación le falta mantenimiento y haceo
Stayed 1 night in Nov 2025

10/10 Excellent

Guadalupe

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities
Cerca de los restaurantes
Stayed 1 night in Nov 2025

10/10 Excellent

Eduardo Ponce

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Trato amable y profesional
Stayed 1 night in Dec 2025

8/10 Good

Jesús

Stayed 6 nights in Nov 2025

8/10 Good

Carlos Lazaro

Liked: Cleanliness, amenities
Habitación muy limpia. No es muy nuevo, sin embargo los muebles muy cuidados. A pesar del frío, me proporcionaron un calentador y una cobija adicional. Gracias. Solo algo extraña la señorita de recepción . El Restaurante magnífico! .
Stayed 1 night in Nov 2025