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Hotel Emily

3.5 star property
Family-friendly hotel with free valet parking and a 24-hour business center

Choose dates to view prices

Photo gallery for Hotel Emily

Hot stone massages, body scrubs, massages
Suite | View from room
Interior
Meeting facility
Suite | In-room dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Plaza Independencia S/N, Col. Centro, Pachuca, HGO, 42000
  • Independence Square
    ‪1 min walk‬
  • Monumental Clock of Pachuca
    ‪2 min walk‬
  • Hidalgo Stadium
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | View from room

Standard Room, 1 Double Bed

9.6 out of 10
Exceptional
(11 reviews)
  • 10 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | In-room dining

Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 10 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, iron/ironing board

Standard Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 10 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Pachuca

Hotel Emily places you next to Independence Square and Monumental Clock of Pachuca. This 69-room, 3.5-star hotel has free in-room WiFi along with free valet parking and a 24-hour business center.

What's nearby

  • Independence Square - 1 min walk - 0.0 miles
  • Monumental Clock of Pachuca - 2 min walk - 0.1 miles
  • Salones Perla - 3 min drive - 1.9 miles
  • Hidalgo Stadium - 4 min drive - 2.6 miles
  • Galerias Pachuca Mall - 6 min drive - 3.3 miles

Getting around

  • Benito Juarez International Airport (MEX) - 91 min drive

Restaurants

  • ‪La Blanca Restaurant Bar - ‬1 min walk
  • ‪Oso Boca Negra - ‬1 min walk
  • ‪Taqueria Arandas - ‬2 min walk
  • ‪Hotel de los Baños - ‬2 min walk
  • ‪Subway - ‬1 min walk

About this property

Hotel Emily

Family-friendly hotel with free valet parking and a 24-hour business center
Hotel Emily features free WiFi in public areas, a conference center, and a 24-hour business center. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for MXN 2400 per vehicle. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include a computer station, free newspapers, and laundry facilities.
Guests can expect free WiFi and 32-inch plasma TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also available.

Languages

English, Spanish

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  • Free WiFi
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8.8 out of 10, Excellent, 283 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Weekend buffet breakfast available 7:30 AM to noon for a fee: MXN 180 for adults and MXN 110 for children
  • A restaurant

Restaurants on site

  • Restaurante Chips

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center

Spa

  • Body scrubs
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive before normal check-in hours are subject to room availability.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 8 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for MXN 100.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 180 for adults and MXN 110 for children
  • Airport shuttle fee: MXN 2400 per vehicle
  • Rollaway bed fee: MXN 100.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Emily Pachuca
Hotel Emily
Hotel Emily Pachuca
Hotel Emily Hotel
Hotel Emily Pachuca
Hotel Emily Hotel Pachuca

Frequently asked questions

Is a free cancellation option available at Hotel Emily?

Hotel Emily offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

What can I see within easy reach of Hotel Emily?

This hotel is located in Pachuca, just steps from Monumental Clock of Pachuca and Independence Square, and within a short walk of Mineria Museum and Historical Archive. You'll also find Hidalgo Theater and National Photography Museum less than a mile away.

Is parking available on site at Hotel Emily?

Yes, valet parking and self parking are offered for free at the hotel.

Is there a spa at Hotel Emily?

Spa services at the hotel include hot stone massages and body scrubs.

Does Hotel Emily have a casino?

No, Hotel Emily doesn't have a casino.

Will I find an indoor pool at Hotel Emily?

No, there is no indoor pool at this hotel.

Is Hotel Emily a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and a turndown service as well as a restaurant.

Are there hot tubs at Hotel Emily?

No, this hotel doesn't have a spa tub.

Does Hotel Emily have a restaurant that serves breakfast?

Yes, Hotel Emily serves buffet breakfast for a surcharge on weekend mornings at Restaurante Chips.

Will Hotel Emily allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Emily.

Does Hotel Emily have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Hotel Emily?

No, at Hotel Emily, there aren't any guestrooms that list a balcony.

Hotel Emily Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 343 out of 586 reviews
Rating 8 - Good. 185 out of 586 reviews
Rating 6 - Okay. 37 out of 586 reviews
Rating 4 - Poor. 11 out of 586 reviews
Rating 2 - Terrible. 10 out of 586 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

6/10 Okay

Erik

Stayed 1 night in Mar 2025

10/10 Excellent

abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Feb 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
If your visiting as a tourist its best to stay by the clock tower in the historic district. This is where Hotel Emily is. There is another hotel with same owner, same furnishings, same bedding across the plaza called Hotel Crios. I stayed at BOTH on this same trip.j I paid more for the Hotel Crios to get a nice room and it had 2 balconies both overlooking the plaza. It was really large too! I was able to check in a few hours early. At Emily I paid somewhat less, I dont have the figure but the room was half the size at best. NO BALCONY, and the view of run down buildings behind and a barking dog in the house behind. A fence covered with broken glass separates. I went from a plaza great view to a lousy rear view with barking dog. . I also had to wait until 300pm to check in time. At Crios I got in 2 hours early. Each had a coffee machine where you get the first one free and the bag at Crious had everything and the one at Emily was different brand and missing items inside. Emily has a restaurant and Crios does not but I didnt eat there. I prefer to get out on the town. The floors at Emily are half floors, so you still have to walk up or down a 1/2 floor and that kind of stuff subjects you to more noise from open spaces. Not good for the elderly or those with limitations.
Stayed 2 nights in Feb 2025

10/10 Excellent

anabel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, clean and the staff very friendly!
Stayed 1 night in Feb 2025

10/10 Excellent

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location, walkable to shopping areas including the market and a variety of restaurants to please you palate. The personal is outstanding answering any questions and directing to possible places.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jorge, San Lorenzo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel Emily siempre ha sido mi hotel favorito en Pachuca, buen servicio al huésped, habitaciones cómodas y un buen restaurante.
Stayed 3 nights in Jan 2025

10/10 Excellent

Salvador

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 3 nights in Jan 2025

8/10 Good

Salvador

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
0k
Stayed 5 nights in Jan 2025

10/10 Excellent

MA DEL CARMEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

mike

Stayed 10 nights in Jan 2025

10/10 Excellent

Velia

Stayed 7 nights in Dec 2024

10/10 Excellent

MA DEL CARMEN

Liked: Cleanliness, staff & service, property conditions & facilities
All the beautiful details in the hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Coro

Liked: Cleanliness, staff & service, property conditions & facilities
In the centre of town, close to everything.
Stayed 2 nights in Dec 2024

8/10 Good

Juan

Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 2 nights in Oct 2024

10/10 Excellent

marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Huber

Stayed 2 nights in Oct 2024

10/10 Excellent

Rita L.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll definitely be back
Stayed 2 nights in Oct 2024

10/10 Excellent

Huber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The view

Beautiful view from my room looking at the clock square.
Stayed 1 night in Oct 2024

10/10 Excellent

RUTH BERENICE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

RUTH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice i liked
Stayed 1 night in Aug 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness
All good
Stayed 1 night in Aug 2024