The Metcalfe Hotel

Hotel with a restaurant, a quick walk to National Arts Centre

VIP Access

Choose dates to view prices

Where to?

Dates

September 2025

October 2025

Premium bedding, down comforters, pillowtop beds, minibar

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Room service
Housekeeping
24/7 front desk
Pet friendly

Explore the area

123 Metcalfe Street, Ottawa, ON, K1P 5L9

Place, National Arts Centre
‪3 min walk‬
Place, Rideau Centre
‪7 min walk‬
Place, Parliament Hill
‪8 min walk‬
Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
‪15 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Room options

Suite, Corner

Very good

540 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

850 sq ft
2 bedrooms
Sleeps 6
2 Queen Beds and 1 King Bed

Classic Room, 1 Queen Bed

Exceptional

205 sq ft
Sleeps 2
1 Queen Bed

42-inch flat-screen TV with cable channels, TV

Junior Suite

Exceptional

485 sq ft
Sleeps 5
1 King Bed

Executive Room, 1 King Bed

Exceptional

405 sq ft
Sleeps 2
1 King Bed

Deluxe Room (Queen)

Exceptional

555 sq ft
Sleeps 2
1 Twin Murphy Bed

Executive Room, 2 Bedrooms

700 sq ft
2 bedrooms
Sleeps 4
2 King Beds

Superior Room, 2 Bedrooms

Exceptional

605 sq ft
Sleeps 6
2 Queen Beds and 1 King Bed

Superior Room, 2 Queen Beds

Wonderful

310 sq ft
Sleeps 4
2 Queen Beds

Superior Room, 1 King Bed

Exceptional

295 sq ft
Sleeps 2
1 King Bed

Room, 1 King Bed (Atrium)

Wonderful

265 sq ft
Sleeps 2
1 King Bed

Classic Room, 1 King Bed

Exceptional

245 sq ft
City view
Sleeps 2
1 King Bed

About the neighborhood

Ottawa

Located in Downtown Ottawa, The Metcalfe Hotel is within a 5-minute walk of popular attractions such as Confederation Park and National Arts Centre. The 108 rooms at this 4-star hotel include minibars, coffee makers, and flat-screen TVs.

What's nearby

National Arts Centre - 3 min walk - 0.2 miles
Ottawa City Hall - 3 min walk - 0.2 miles
Rideau Centre - 7 min walk - 0.4 miles
Parliament Hill - 8 min walk - 0.5 miles
Byward Market Square - 11 min walk - 0.6 miles

Getting around

Ottawa Station - 6 min drive
Parliament Station - 6 min walk
Ottawa International Airport (YOW) - 15 min drive

Restaurants

‪Meet Noodle 又見壹面 - ‬2 min walk
‪Browns Socialhouse Centretown - ‬3 min walk
‪Grill Forty One - G41 - ‬3 min walk
‪Tim Hortons - ‬1 min walk
‪Cocotte Bistro - ‬1 min walk

About this property

The Metcalfe Hotel

Hotel with a restaurant, a quick walk to National Arts Centre

Guests staying at The Metcalfe Hotel enjoy free WiFi in public areas, a library, and a banquet hall. Valet parking is offered for CAD 47 per night. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a hair salon, a porter/bellhop, and a communal living room.

Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Minibars, coffee makers, and safes are also standard.

Similar properties

Pool
Hot Tub
Free WiFi
Restaurant

$150 nightly

Oct 10 - Oct 11

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Valet parking on site (CAD 47 per night)
Wheelchair-accessible parking available

Food and drink

Full breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 1:00 PM on weekends; CAD 15 to 25 for adults and CAD 10 to 20 for children
A restaurant

Restaurants on site

Cocotte

Things to do

Library

Family friendly

Children's games
In-room crib

Conveniences

24-hour front desk
Hair salon
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance

Business services

6 meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Handrails in stairways
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Banquet hall
Communal living room
Renovated entire property - July 2022
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Down comforter
Free crib
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Shower
Slippers
Towels provided

Entertainment

42-inch flat-screen TV with cable channels

Food and drink

Champagne service
Coffee/tea maker
Limited room service
Minibar

Air conditioning
Desk
Iron/ironing board
Laptop workspace
Recycling
Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for CAD 75 per accommodation, per stay
Food and water bowls are available
Service animals exempt from fees

Children and extra beds

Up to 3 kids 17 years old and younger stay free when using existing bedding
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for full breakfast: approximately CAD 15 to 25.00 for adults, and CAD 10.00 to 20.00 for children
Valet parking fee: CAD 47 per night
Pet fee: CAD 75 per accommodation, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Check-in: 4:00 PM—-anytime
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Metcalfe Hotel Ottawa

Metcalfe Hotel

Metcalfe Ottawa

Ottawa Hotel Indigo

The Metcalfe Hotel Hotel

The Metcalfe Hotel Ottawa

The Metcalfe Hotel Hotel Ottawa

Frequently asked questions

Are free cancellation options available at The Metcalfe Hotel?

The Metcalfe Hotel provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What's there to do within easy reach of The Metcalfe Hotel?

This hotel is situated in Downtown Ottawa within a 10-minute walk of Rideau Canal and Parliament Hill. You'll also find Byward Market Square and Casino du Lac Leamy within a short drive.

Is there parking available at The Metcalfe Hotel?

Yes, valet parking is offered for CAD 47 per night. Accessible parking is also available for guests.

Does The Metcalfe Hotel feature a casino on the premises?

No, The Metcalfe Hotel doesn't have a casino.

Will I find an indoor pool at The Metcalfe Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Metcalfe Hotel?

Amenities that appeal to couples at this hotel include Champagne service, a pillowtop mattress, and a minibar.

Are there hot tubs at The Metcalfe Hotel?

No, this hotel doesn't have a spa tub.

Does The Metcalfe Hotel have a restaurant with a breakfast menu?

Yes, The Metcalfe Hotel serves a full breakfast for a surcharge each morning at Cocotte.

Will The Metcalfe Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at The Metcalfe Hotel for a fee of CAD 75 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at The Metcalfe Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Metcalfe Hotel?

The closest major airport to The Metcalfe Hotel is Ottawa International Airport (YOW), which is 9 mi away (15 minutes by car).

Are there rooms with balconies that I can book at The Metcalfe Hotel?

No, there aren't any guestrooms with balconies at The Metcalfe Hotel.

The Metcalfe Hotel Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Maria

Traveled with group

Jul 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service, nice rooms, very good restaurant.

Stayed 2 nights in Jun 2025

10/10 Excellent

Julia

Jul 8, 2025

Stayed 1 night in Jul 2025

10/10 Excellent

angela

Jun 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay in great location

Very comfortable room with view of the public library. Quiet even though overlooking the front street. Reception and valet were very helpful. Great location for walking around the city. Would stay again.

Stayed 3 nights in May 2025

10/10 Excellent

Richard

Jun 26, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 5 nights in Jun 2025

10/10 Excellent

Steven

Traveled with family

Jun 25, 2025

Liked: Cleanliness, property conditions & facilities

Location was great, very clean and staff was excellent. Didn't eat there but had drinks at the bar, pricey but enjoyable.

Stayed 3 nights in Jun 2025

10/10 Excellent

Carrie

Jun 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stay was great but the restaurant was completely disappointing. Also, the listing showed a pool that they didnt have.

Stayed 1 night in Jun 2025

8/10 Good

Kristina

Traveled with partner

Jun 24, 2025

Liked: Cleanliness, property conditions & facilities

Staff were excellent. Location was perfect for touring the city. Room was clean. Bed was comfortable. Feather pillows constantly poked us. They need an upgrade. We did not like our windows opening to an inner atrium and having no outer windows. We were in a jr suite and air conditioning never got as cool as I would like in the bedroom. I also did not like the request to tip the staff in the elevator and with the room card. I perceive that the hotel is not paying their staff enough, and after paying a hefty rate for a room, they think I should also subsidize the employees wages by way of a tip, instead of the Metcalfe paying good wages to their excellent staff from the income they make on the room rates I paid.

Stayed 3 nights in Jun 2025

10/10 Excellent

Mark

Traveled with family

Jun 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel overall fulfilled all my expectations. Check in was fast and effient. The room was spotlesly clean and house keeping was efficient and not intrusive. The doorman noted me stumbling, came out and escorted me to my room. I did not sample the food enough to comment on it

Stayed 3 nights in Jun 2025

10/10 Excellent

Jacob, Vancouver

Jun 22, 2025

Stayed 2 nights in May 2025

10/10 Excellent

Samantha

Traveled with group

Jun 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a great staycation at The Metcalfe

The team was incredibly kind and left special surprises for my friend for her birthday which was very appreciated. We had an issue with plumbing in our first room which was efficiently dealt with and we were moved rooms without a fuss. Beautiful setting, convenient to walk around downtown. Breakfast at cocotte was delicious. Would definitely stay here again.

Stayed 2 nights in Jun 2025

10/10 Excellent

Ron

Jun 20, 2025

Stayed 3 nights in Jun 2025

10/10 Excellent

Jack

Jun 20, 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Amitai

Business traveler

Jun 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location and amenities. Very comfortable bed.

Stayed 1 night in Jun 2025

8/10 Good

Akhilesh

Jun 18, 2025

Stayed 5 nights in Jun 2025

10/10 Excellent

Lynn

Jun 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing boutique hotel close to everything in downtown Ottawa.

Stayed 2 nights in Jun 2025

10/10 Excellent

Felipe, VERO BEACH

Jun 17, 2025

Stayed 3 nights in Jun 2025

10/10 Excellent

Stéphane

Jun 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

8/10 Good

Sylvie, Panama

Business traveler

Jun 17, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Place is great and perfect for meetings in Ottawa with La cocotte restaurant being one of the highlight as well. I would stay away from rooms at lower level facing the internal courtyard- too noisy at night. I requested a room change at 22:00 upon check-in which was done very kindly and swiftly. Overall a good option in Ottawa.

Stayed 2 nights in Jun 2025