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The Metcalfe Hotel

4.0 star property
Hotel with a restaurant, a quick walk to National Arts Centre
VIP Access

Choose dates to view prices

Photo gallery for The Metcalfe Hotel

Lobby lounge
Meeting facility
Lobby
Meeting facility
Premium bedding, down comforters, pillowtop beds, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
123 Metcalfe Street, Ottawa, ON, K1P 5L9
  • National Arts Centre
    ‪3 min walk‬
  • Rideau Centre
    ‪7 min walk‬
  • Parliament Hill
    ‪8 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪15 min drive‬
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Room options

View all photos for Suite, Corner

Premium bedding, down comforters, pillowtop beds, minibar

Suite, Corner

8.0 out of 10
Very good
(1 review)
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 2 Bedrooms

  • 850 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 Queen Bed

9.2 out of 10
Wonderful
(32 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

42-inch flat-screen TV with cable channels, TV

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 485 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • 405 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Queen)

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room (Queen)

9.4 out of 10
Exceptional
(3 reviews)
  • 555 sq ft
  • Sleeps 2
  • 1 Twin Murphy Bed

View all photos for Executive Room, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 2 Bedrooms

  • 700 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 2 Bedrooms

  • 605 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(29 reviews)
  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 295 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Atrium)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed (Atrium)

9.4 out of 10
Exceptional
(9 reviews)
  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(28 reviews)
  • 245 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Ottawa

Located in Downtown Ottawa, The Metcalfe Hotel is within a 5-minute walk of popular attractions such as Confederation Park and National Arts Centre. The 108 rooms at this 4-star hotel include minibars, coffee makers, and flat-screen TVs.

What's nearby

  • National Arts Centre - 3 min walk - 0.2 miles
  • Ottawa City Hall - 3 min walk - 0.2 miles
  • Rideau Centre - 7 min walk - 0.4 miles
  • Parliament Hill - 8 min walk - 0.5 miles
  • Byward Market Square - 11 min walk - 0.6 miles

Getting around

  • Ottawa Station - 6 min drive
  • Parliament Station - 6 min walk
  • Ottawa International Airport (YOW) - 15 min drive

Restaurants

  • ‪Browns Socialhouse - ‬3 min walk
  • ‪Grill Forty One - ‬3 min walk
  • ‪The Scone Witch - ‬3 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

The Metcalfe Hotel

Hotel with a restaurant, a quick walk to National Arts Centre
Guests staying at The Metcalfe Hotel enjoy free WiFi in public areas, a library, and a communal living room. Valet parking is offered for CAD 47 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a banquet hall, a porter/bellhop, and a hair salon.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Minibars, coffee makers, and safes are also standard.

Languages

English, French, German, Portuguese, Spanish

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Jul 23 - Jul 24
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (CAD 47 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 1:00 PM on weekends; CAD 15 to 25 for adults and CAD 10 to 20 for children
  • A restaurant

Restaurants on site

  • Cocotte

Things to do

  • Library

Family friendly

  • Children's games
  • In-room crib

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Renovated entire property - July 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 75 per accommodation, per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 15 to 25.00 for adults, and CAD 10.00 to 20.00 for children
  • Valet parking fee: CAD 47 per night
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 4:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Metcalfe Hotel Ottawa
Metcalfe Hotel
Metcalfe Ottawa
Ottawa Hotel Indigo
The Metcalfe Hotel Hotel
The Metcalfe Hotel Ottawa
The Metcalfe Hotel Hotel Ottawa

Frequently asked questions

Are free cancellation options available at The Metcalfe Hotel?

The Metcalfe Hotel provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Metcalfe Hotel?

As of Jul 20, 2025, prices found for a 1-night stay for 2 adults at The Metcalfe Hotel on Jul 24, 2025 start from $175.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Metcalfe Hotel?

This hotel is situated in Downtown Ottawa within a 10-minute walk of Rideau Canal and Parliament Hill. You'll also find Byward Market Square and Canadian Museum of History within a short drive.

Is parking available on site at The Metcalfe Hotel?

Yes, valet parking is offered for CAD 47 per night. Accessible parking is also available for guests.

Does The Metcalfe Hotel feature a casino on the premises?

No, The Metcalfe Hotel doesn't have a casino.

Will I find an indoor pool at The Metcalfe Hotel?

No, there is no indoor pool at this hotel.

Is The Metcalfe Hotel good for couples?

Amenities that appeal to couples at this hotel include Champagne service, a pillowtop mattress, and a minibar.

Are there hot tubs at The Metcalfe Hotel?

No, this hotel doesn't have a spa tub.

Does The Metcalfe Hotel have a restaurant with a breakfast menu?

Yes, The Metcalfe Hotel serves a full breakfast for a surcharge each morning at Cocotte.

Will The Metcalfe Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at The Metcalfe Hotel for a fee of CAD 75 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at The Metcalfe Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Metcalfe Hotel?

The closest major airport to The Metcalfe Hotel is Ottawa International Airport (YOW), which is 9 mi away (15 minutes by car).

Can I book a room with a balcony at The Metcalfe Hotel?

No, there aren't any guestrooms with balconies at The Metcalfe Hotel.

The Metcalfe Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 856 out of 1133 reviews
Rating 8 - Good. 198 out of 1133 reviews
Rating 6 - Okay. 42 out of 1133 reviews
Rating 4 - Poor. 22 out of 1133 reviews
Rating 2 - Terrible. 15 out of 1133 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, nice rooms, very good restaurant.
Stayed 2 nights in Jun 2025

6/10 Okay

Qingwei

Liked: Cleanliness
Very noisy at night due to nearby nightclubs or parties. I wouldn’t have chosen this place if I had known how consistently loud it would be.
Stayed 2 nights in Apr 2025

10/10 Excellent

MYLENE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beau, lumineux hall, plantes omniprésentes
Stayed 2 nights in Apr 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Mengfei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Hilu

Stayed 1 night in Apr 2025

4/10 Poor

claire

Liked: Cleanliness
Disliked: Staff & service
Too difficult to make changes on the reserve. I will never book with Expedia again. The front desk was not helpful with my illness when I had to cut our trip short by one night. We had to pretty much beg for a refund.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yves, Boucherville

Stayed 1 night in Apr 2025

10/10 Excellent

Nestor M.

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, nice room and hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. It was my first time staying here and it will now be my choice every time I visit Ottawa. I am actually already booed to stay here again at the end of May. The staff is pronominal, friendly and helpful. They accommodated my needs and it is just an overall really beautiful hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Charles, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiance was good really enjoyed the service and staff was accommodating
Stayed 1 night in Apr 2025

10/10 Excellent

Rosalie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property worth the price.10/10 would recommend
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Tracy

Stayed 3 nights in Mar 2025

10/10 Excellent

Jessie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decor throughout the hotel was very nice. Clean, spacious and comfortable rooms. Updated bathrooms very nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Cahal

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Apr 2025

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a few times over the years and is always my go to place anytime I'm in Ottawa....
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2025

10/10 Excellent

Bernard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were nice and comfortable, rooms
Stayed 1 night in Mar 2025

8/10 Good

Luc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having to pay $10 for mediocre WiFi was off-putting. Bathroom was definitely not a 4 star hotel bathroom.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael, Hammond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

matthew

Stayed 1 night in Feb 2025

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