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The Metcalfe Hotel

4.0 star property
Upscale hotel, walk to National Arts Centre

Choose dates to view prices

Photo gallery for The Metcalfe Hotel

Restaurant
Front of property
Premium bedding, down comforters, pillowtop beds, minibar
Lobby
Shower, free toiletries, hair dryer, bathrobes
Reviews
9.4

Exceptional

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
123 Metcalfe Street, Ottawa, ON, K1P 5L9
  • Popular LocationNational Arts Centre5 min walk
  • Popular LocationOttawa City Hall7 min walk
  • Popular LocationParliament Hill7 min walk
  • AirportGatineau, QC (YND-Ottawa Executive)19 min drive

Room options

View all photos for Suite, Corner

Premium bedding, down comforters, pillowtop beds, minibar

Suite, Corner

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 2 Bedrooms

  • 850 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 Queen Bed

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Flat-screen TV

Junior Suite

  • 485 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 1 King Bed

  • 405 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room

  • 555 sq ft
  • Sleeps 2
  • 1 Twin Murphy Bed

View all photos for Executive Room, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 2 Bedrooms

  • 700 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 2 Bedrooms

  • 605 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 2 Queen Beds

  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 1 King Bed

  • 295 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Atrium)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed (Atrium)

  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 King Bed

  • 245 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Ottawa

Located in Downtown Ottawa, The Metcalfe Hotel is within a 5-minute walk of popular attractions such as Confederation Park and National Arts Centre. The 108 rooms at this 4-star hotel include minibars, coffee makers, and flat-screen TVs.

What's nearby

  • National Arts Centre - 5 min walk
  • Ottawa City Hall - 7 min walk
  • Parliament Hill - 7 min walk
  • University of Ottawa - 9 min walk
  • Rideau Centre - 10 min walk

Getting around

  • Ottawa Station - 6 min drive
  • Parliament Station - 6 min walk
  • The nearest major airport is Ottawa International Airport (YOW): 15-min drive, 9 mi/14.5 km.

Restaurants

  • Browns Socialhouse - 3 min walk
  • Grill Forty One - 3 min walk
  • Tim Hortons - 1 min walk
  • The Scone Witch - 3 min walk
  • Grounded Kitchen & Coffee House - 3 min walk

About this property

The Metcalfe Hotel

Upscale hotel, walk to National Arts Centre
Guests staying at The Metcalfe Hotel enjoy free WiFi in public areas, a library, and a communal living room. Valet parking is offered for CAD 42 per night. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a porter/bellhop and a hair salon.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Minibars, coffee makers, and safes are also standard.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (CAD 42 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 1:00 PM on weekends; CAD 15 to 25 for adults and CAD 10 to 20 for children
  • A restaurant

Restaurants on site

  • Cocotte

Things to do

  • Library

Family friendly

  • Children's games
  • Free crib

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Renovated entire property - July 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 75 per accommodation, per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 15–25.00 for adults, and CAD 10.00–20.00 for children
  • Valet parking fee: CAD 42 per night
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 4:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Contactless check-out is available.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Metcalfe Hotel Ottawa
Metcalfe Hotel
Metcalfe Ottawa
Ottawa Hotel Indigo
The Metcalfe Hotel Hotel
The Metcalfe Hotel Ottawa
The Metcalfe Hotel Hotel Ottawa

Frequently asked questions

Are free cancellation options available at The Metcalfe Hotel?

The Metcalfe Hotel provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Metcalfe Hotel?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at The Metcalfe Hotel on Jun 2, 2024 start from $161.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Metcalfe Hotel?

This hotel is situated in Downtown Ottawa within a short 7-minute walk of Parliament Hill and also 14 minutes on foot from Byward Market Square. You'll also find National Gallery of Canada and Canadian War Museum within a short drive.

Is parking available on site at The Metcalfe Hotel?

Yes, valet parking is offered for CAD 42 per night. Accessible parking is also available for guests.

Does The Metcalfe Hotel feature a casino on the premises?

No, The Metcalfe Hotel doesn't have a casino.

Will I find an indoor pool at The Metcalfe Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Metcalfe Hotel?

Amenities that appeal to couples at this hotel include Champagne service, a pillowtop mattress, and a minibar.

Are there hot tubs at The Metcalfe Hotel?

No, this hotel doesn't have a spa tub.

Does The Metcalfe Hotel have a restaurant with a breakfast menu?

Yes, The Metcalfe Hotel serves a full breakfast for a surcharge each morning at Cocotte.

Will The Metcalfe Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at The Metcalfe Hotel for a fee of CAD 75 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at The Metcalfe Hotel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Metcalfe Hotel?

The closest major airport to The Metcalfe Hotel is Ottawa International Airport (YOW), which is 9 mi away (15 minutes by car).

Are there rooms with balconies at The Metcalfe Hotel?

No, there aren't any guestrooms with balconies at The Metcalfe Hotel.

The Metcalfe Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 707 out of 1002 reviews" "
Rating 8 - Good. 232 out of 1002 reviews" "
Rating 6 - Okay. 40 out of 1002 reviews" "
Rating 4 - Poor. 16 out of 1002 reviews" "
Rating 2 - Terrible. 7 out of 1002 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Anand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Lemar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Jonathan

Stayed 1 night in Feb 2024

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Lianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful property, very well-appointed! Staff was very welcoming and accommodating. I will definitely stay there again!
Stayed 2 nights in Feb 2024

8/10 Good

Sharon

Stayed 1 night in Feb 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Feb 2024

4/10 Poor

Ebony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The walls are very thin and we did not sleep because we could hear people walking through the halls, and teenagers/kids running up and down the halls. The air quality in the room is very stuffy.
Stayed 1 night in Feb 2024

8/10 Good

Gregory

Stayed 1 night in Feb 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect size. Very welcoming and wonderful ambiance.
Stayed 1 night in Feb 2024