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Holiday Inn Express & Suites Ottawa East - Orleans by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Exterior
A hotel room with a large bed, a smaller bed, a flat-screen TV, and a wooden cabinet.
Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
Free daily buffet breakfast
Room amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
500 Brisebois Crescent, Ottawa, Ontario, Ottawa, ON, K1E0A6
  • Place, Shenkman Arts Centre
    ‪2 min walk‬
  • Place, Place D'Orleans Shopping Center
    ‪5 min walk‬
  • Place, Princess Louise Falls
    ‪3 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room

9.6 out of 10
Exceptional
(9 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(57 reviews)
  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.2 out of 10
Wonderful
(12 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(23 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

A hotel room with two beds, a desk, a chair, and a large window.

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

9.4 out of 10
Exceptional
(9 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window.

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(66 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds (Extra Floor Space)

A hotel room with two beds, a desk, a chair, and a large window.

Suite, 2 Queen Beds (Extra Floor Space)

9.0 out of 10
Wonderful
(17 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room (Specialty)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

A hotel room with two beds, a desk, a chair, and a large window.

Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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Exterior

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  • Pet friendly
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8.4 out of 10, Very Good, 1,000 reviews
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The price is $99
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Total with taxes and fees
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About the neighborhood

Ottawa

Located in Orleans within a short walk of Place D'Orleans Shopping Center, Holiday Inn Express & Suites Ottawa East - Orleans by IHG is within 2 miles (3 km) of Princess Louise Falls. This 103-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • Shenkman Arts Centre - 2 min walk - 0.1 miles
  • Place D'Orleans Shopping Center - 5 min walk - 0.3 miles
  • Princess Louise Falls - 3 min drive - 1.4 miles
  • Byward Market Square - 15 min drive - 13.2 miles
  • Parliament Hill - 15 min drive - 13.2 miles

Getting around

  • Blair Station - 11 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 16 min drive
  • Ottawa International Airport (YOW) - 30 min drive

Restaurants

  • ‪Lando and Lyds' Launch Pad - ‬4 min drive
  • ‪Circle K - ‬18 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪Taproom260 - ‬4 min walk
  • ‪Milano Pizzeria - ‬18 min walk

About this property

Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Guests staying at Holiday Inn Express & Suites Ottawa East - Orleans by IHG enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include conference space, a 24-hour business center, and express check-in.
Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer free toiletries. Refrigerators, microwaves, and coffee makers are also available. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Exterior
Quality Inn Orleans
Orleans
  • Pool
  • Breakfast included
  • Parking included
  • Air conditioning
7.2 out of 10, Good, 1,003 reviews
$107 nightly
The price is $128
Jul 26 - Jul 27
Total with taxes and fees
Quality Inn Orleans

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 1,367 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Ottawa East Orleans Hotel
Holiday Inn Express Orleans Hotel
Holiday Inn Express Ottawa East Orleans
Holiday Inn Express Orleans
Holiday Inn Express Suites Ottawa East Orleans
Holiday Inn Express Suites Ottawa East Orleans by IHG
Holiday Inn Express Suites Ottawa East Orleans an IHG Hotel
Holiday Inn Express & Suites Ottawa East - Orleans by IHG Hotel
Holiday Inn Express & Suites Ottawa East - Orleans by IHG Ottawa

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

As of Jul 1, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Ottawa East - Orleans by IHG on Jul 5, 2026 start from $139, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

This hotel is situated in Orleans within a short 5-minute walk of Place D'Orleans Shopping Center. You'll also find Petrie Island Park and Millennium Sports Park within a short drive.

Is there parking available at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG feature a casino?

No, Holiday Inn Express & Suites Ottawa East - Orleans by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 11:00 PM.

What amenities will couples enjoy at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Couples staying at this hotel will appreciate amenities like a pillow menu and free wired internet as well as an indoor pool.

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG have a restaurant with a breakfast menu?

Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Holiday Inn Express & Suites Ottawa East - Orleans by IHG allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Holiday Inn Express & Suites Ottawa East - Orleans by IHG for a fee of CAD 25 per accommodation, per night.

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

The closest major airport to Holiday Inn Express & Suites Ottawa East - Orleans by IHG is Ottawa International Airport (YOW), which is 18.6 mi away (30 minutes by car).

Are there rooms with balconies at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express & Suites Ottawa East - Orleans by IHG.

Holiday Inn Express & Suites Ottawa East - Orleans by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 623 out of 1003 reviews
Rating 8 - Good. 275 out of 1003 reviews
Rating 6 - Okay. 52 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 30 out of 1003 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and pool were amazing. Good place to stay for a family.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast food was great and our kids had a great time playing in the pool! Fantastic stay 😄
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and large parking space
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sreemannarayana

Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful stay.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Salima

Clean room, Friendly breakfast staff. Excellent Breakfast
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
great place to stay , close to everything you need, Modern and clean
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again next time I’m in town
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional especially Alzira,Marie and Nicole
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and the pool.The staffs specially in the breakfast areas are all very friendly and helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Orietta

Liked: Cleanliness, staff & service, property conditions & facilities
The room ia.big, clean and has everything we need! The breakfast is perfect and the check-in was fast. Nothing to complain.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Super stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Harvey

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Staff were warm and friendly. Breakfast was great!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nadine

Liked: Cleanliness, amenities, property conditions & facilities
Clean, courteous staff. Great breakfast.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good, polite staff and excellent options for breakfast. As a muslim you get a lot of halal breakfast menu, unlike hotels in Niagara. Only con was not enough life jackets for kids at pool.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Francky

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service. Friendly staffs
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Room clean staff great
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities
Clean rooms, staff was friendly.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities
Clean room, nice hotel amenities, and friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dhruv

Liked: Cleanliness, amenities, property conditions & facilities
Yes it was perfect
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a very small parking. But other than that, very pleasant hotel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Check in was quick, staff was super friendly and provided clear details about amenities. Room & bathroom were clean & stocked with essentials (towels, soap etc). Breakfast was tasty and lots of options. Plenty of onsite free parking.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities
Was great spot
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities
Nice clean hotel, good location. The only negative is the breakfast wasn’t great.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Mar 2026