Holiday Inn Express & Suites Ottawa East - Orleans by IHG

2.5 star property
Hotel in Ottawa with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Guests can enjoy a flat roof and balconies from every floor, with a covered walkway offering shelter at the entrance.
1 bedroom, desk, laptop workspace, iron/ironing board
Free daily buffet breakfast
1 bedroom, desk, laptop workspace, iron/ironing board
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Pet friendly
  • Laundry

Explore the area

Map
500 Brisebois Crescent, Ottawa, Ontario, Ottawa, ON, K1E0A6
  • Place D'Orleans Shopping Center
    ‪3 min walk‬
  • Petrie Island Park
  • University of Ottawa
    ‪13 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪25 min drive‬

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Room options

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(17 reviews)
  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds (Additional Living Area)

9.2 out of 10
Wonderful
(52 reviews)
  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Accessible Tub)

9.4 out of 10
Exceptional
(9 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(19 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

9.6 out of 10
Exceptional
(9 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

Room (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Roll-in Shower, Non Smoking (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(40 reviews)
  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

9.6 out of 10
Exceptional
(8 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Ottawa

Located in Orleans within a short walk of Place D'Orleans Shopping Center, Holiday Inn Express & Suites Ottawa East - Orleans by IHG is within 2 miles (3 km) of Princess Louise Falls. This 103-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • Place D'Orleans Shopping Center - 3 min walk - 0.2 miles
  • University of Ottawa - 13 min drive - 10.9 miles
  • Canada Aviation and Space Museum - 14 min drive - 8.2 miles
  • Byward Market Square - 16 min drive - 12.3 miles
  • Parliament Hill - 16 min drive - 12.3 miles

Getting around

  • Blair Station - 11 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 16 min drive
  • Ottawa International Airport (YOW) - 30 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪A&W Restaurant - ‬9 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Tim Hortons - ‬13 min walk
  • ‪Milano Pizzeria - ‬18 min walk

About this property

Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Hotel in Ottawa with free breakfast and a 24-hour fitness center
Guests staying at Holiday Inn Express & Suites Ottawa East - Orleans by IHG enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include conference space, a 24-hour business center, and express check-out.
Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer free toiletries. Refrigerators, microwaves, and coffee makers are also available. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

Arabic, English, French, Hungarian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 1,367 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Built in 2014

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per accommodation, per day
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Ottawa East Orleans Hotel
Holiday Inn Express Orleans Hotel
Holiday Inn Express Ottawa East Orleans
Holiday Inn Express Orleans
Holiday Inn Express Suites Ottawa East Orleans
Holiday Inn Express Suites Ottawa East Orleans by IHG
Holiday Inn Express Suites Ottawa East Orleans an IHG Hotel
Holiday Inn Express & Suites Ottawa East - Orleans by IHG Hotel
Holiday Inn Express & Suites Ottawa East - Orleans by IHG Ottawa

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

As of Aug 5, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Ottawa East - Orleans by IHG on Sep 1, 2025 start from $129.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

This hotel is situated in Orleans within a short 5-minute walk of Place D'Orleans Shopping Center. You'll also find Petrie Island Park and Princess Louise Falls within a short drive.

Will I be able to park at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG feature a casino?

No, Holiday Inn Express & Suites Ottawa East - Orleans by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 11:00 PM.

What do couples enjoy most about Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Couples staying at this hotel will appreciate amenities like a pillow menu and free Internet access as well as an indoor pool.

Are there hot tubs at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG have a restaurant with a breakfast menu?

Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Holiday Inn Express & Suites Ottawa East - Orleans by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Holiday Inn Express & Suites Ottawa East - Orleans by IHG for a fee of CAD 25 per accommodation, per day.

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

The closest major airport to Holiday Inn Express & Suites Ottawa East - Orleans by IHG is Ottawa International Airport (YOW), which is 18.6 mi away (30 minutes by car).

Are there rooms with balconies at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express & Suites Ottawa East - Orleans by IHG.

Holiday Inn Express & Suites Ottawa East - Orleans by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 588 out of 1003 reviews
Rating 8 - Good. 303 out of 1003 reviews
Rating 6 - Okay. 58 out of 1003 reviews
Rating 4 - Poor. 24 out of 1003 reviews
Rating 2 - Terrible. 30 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
I will be calling Orbits upon arrival home as the booking arrangement was terrible.
Stayed 1 night in Jun 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Hotel room was in good condition. No caffeinated coffee in the room, only decaffeinated. Pool and fitness looks new and in good condition, but the pool water was cloudy and there was some mess on the pool deck that needed to be cleaned.
Stayed 2 nights in May 2025

8/10 Good

Martin

Liked: Staff & service, property conditions & facilities, room comfort

Good hotel

Nice hotel, the personnel was nice and friendly. Only thing is the long hair in the bath tub, that stayed there even after they pass ti clean the room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet and friendly atmosphere
Stayed 1 night in Apr 2025

10/10 Excellent

CHANTAL

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect from the wonderful staff upon our arrival to perfect room. The night front desk staff Ali was highly exceptional.
Stayed 1 night in Apr 2025

10/10 Excellent

wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2025

4/10 Poor

Marsha

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Karen

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was great except the pull out couch. Don’t plan to use it. The mattress was uneven and you could feel every coil. Even my 7 year old granddaughter couldn’t sleep on it.
Stayed 7 nights in Apr 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Very clean
Stayed 3 nights in Apr 2025

8/10 Good

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Arlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We like that hot buffet breakfast was included in our stay. Thanks.
Stayed 1 night in Mar 2025

10/10 Excellent

Larry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like new!
Stayed 1 night in Apr 2025

8/10 Good

Pierre

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A bit hard to get to due to all the road construction around the property. On our first night there where a number of wild children running up and down the hallway. Someone must have lodged a complaint because the noise stopped. On the first morning on the way to breakfast, I felt very unsafe on the elevator when a young man decided to berate me loudly for not having said good morning to him when he entered the elevator. He certainly was on a power trip and his girlfriend found this very funny. He later passed by the breakfast area and again smirked at me and commented again. No guest should have to deal with such odd behaviour especially when the guest is a 77 year old senior and the conceited punk is his 20’s . The cigarette parked behind his ear said it all. Also in the breakfast area there were children openly coughing over the serving trays and the bread container. Not very appetizing .
Stayed 3 nights in Apr 2025

10/10 Excellent

Ward

Business traveler
Liked: Amenities
Very friendly service.
Stayed 1 night in Apr 2025

2/10 Terrible

Glenn

Stayed 2 nights in Apr 2025

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No surprises

Good stay, even though renovations going on
Stayed 1 night in Mar 2025

2/10 Terrible

Neha

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We tolerated their "under renovation" status and the fact that the elevator didnt work -- I went up and down four stories of stairs, twice. The place was a total disaster, and unsafe. There were dogs in the rooms near us, barking all the time. There were hockey tournaments happening, and teams of young players making noise. But the worst thing that happened was being charged for damage we did not cause at all, in any fashion. We will be following up with management. I am exhausted from what was supposed to be a restful trip.
Stayed 1 night in Mar 2025

6/10 Okay

Dawn

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Renovations meant dusty conditions, awkward hallways, pool was closed, gym was closed
Stayed 5 nights in Mar 2025

10/10 Excellent

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptionally clean & renovated rooms. Nice to have free self serve parking. Reception at the hotel was very nice & loved their breakfast!
Stayed 1 night in Mar 2025

10/10 Excellent

marc

Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Stayed 1 night in Mar 2025

10/10 Excellent

Amedee

Stayed 1 night in Feb 2025

8/10 Good

Paolo

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Parking is under construction and this was not posted on the website. No pool and gym available. Knowing this information I would have not booked this hotel. Breakfast had a good selection of food.
Stayed 1 night in Mar 2025

2/10 Terrible

Morgan

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
We were unaware that the property was undergoing construction. There was dry wall dust all over the place. No pool available which is why we booked it for our children.
Stayed 2 nights in Mar 2025