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Holiday Inn Express & Suites Ottawa East - Orleans by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Exterior
Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
Free daily buffet breakfast
Room amenity
Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
500 Brisebois Crescent, Ottawa, Ontario, Ottawa, ON, K1E0A6
  • Place, Shenkman Arts Centre
    ‪2 min walk‬
  • Place, Place D'Orleans Shopping Center
    ‪5 min walk‬
  • Place, Princess Louise Falls
    ‪3 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room

9.6 out of 10
Exceptional
(9 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(54 reviews)
  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.2 out of 10
Wonderful
(12 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(23 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

9.4 out of 10
Exceptional
(9 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(61 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds (Extra Floor Space)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds (Extra Floor Space)

9.0 out of 10
Wonderful
(17 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room (Specialty)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Ottawa

Located in Orleans within a short walk of Place D'Orleans Shopping Center, Holiday Inn Express & Suites Ottawa East - Orleans by IHG is within 2 miles (3 km) of Princess Louise Falls. This 103-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • Shenkman Arts Centre - 2 min walk - 0.1 miles
  • Place D'Orleans Shopping Center - 5 min walk - 0.3 miles
  • Princess Louise Falls - 3 min drive - 1.4 miles
  • Byward Market Square - 15 min drive - 13.2 miles
  • Parliament Hill - 15 min drive - 13.2 miles

Getting around

  • Blair Station - 11 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 16 min drive
  • Ottawa International Airport (YOW) - 30 min drive

Restaurants

  • ‪Lando and Lyds' Launch Pad - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Circle K - ‬18 min walk
  • ‪Milano Pizzeria - ‬18 min walk
  • ‪Wendy's - ‬13 min walk

About this property

Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Guests staying at Holiday Inn Express & Suites Ottawa East - Orleans by IHG enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include conference space, a 24-hour business center, and express check-in.
Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer free toiletries. Refrigerators, microwaves, and coffee makers are also available. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Exterior
Quality Inn Orleans
Orleans
  • Pool
  • Breakfast included
  • Parking included
  • Air conditioning
7.2 out of 10, Good, 1,001 reviews
$107 nightly
The price is $128
May 18 - May 19
Total with taxes and fees
Quality Inn Orleans

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 1,367 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 19

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Ottawa East Orleans Hotel

Holiday Inn Express Orleans Hotel

Holiday Inn Express Ottawa East Orleans

Holiday Inn Express Orleans

Holiday Inn Express Suites Ottawa East Orleans

Holiday Inn Express Suites Ottawa East Orleans by IHG

Holiday Inn Express Suites Ottawa East Orleans an IHG Hotel

Holiday Inn Express & Suites Ottawa East - Orleans by IHG Hotel

Holiday Inn Express & Suites Ottawa East - Orleans by IHG Ottawa

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

As of May 16, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Ottawa East - Orleans by IHG on Jun 14, 2026 start from $160, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

This hotel is situated in Orleans within a short 5-minute walk of Place D'Orleans Shopping Center. You'll also find Millennium Sports Park and Princess Louise Falls within a short drive.

Is there parking available at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG feature a casino?

No, Holiday Inn Express & Suites Ottawa East - Orleans by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 11:00 PM.

What amenities will couples enjoy at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Couples staying at this hotel will appreciate amenities like a pillow menu and free wired internet as well as an indoor pool.

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG have a restaurant with a breakfast menu?

Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Holiday Inn Express & Suites Ottawa East - Orleans by IHG allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Holiday Inn Express & Suites Ottawa East - Orleans by IHG for a fee of CAD 25 per accommodation, per night.

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

The closest major airport to Holiday Inn Express & Suites Ottawa East - Orleans by IHG is Ottawa International Airport (YOW), which is 18.6 mi away (30 minutes by car).

Are there rooms with balconies at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express & Suites Ottawa East - Orleans by IHG.

Holiday Inn Express & Suites Ottawa East - Orleans by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 622 out of 1017 reviews
Rating 8 - Good. 288 out of 1017 reviews
Rating 6 - Okay. 54 out of 1017 reviews
Rating 4 - Poor. 24 out of 1017 reviews
Rating 2 - Terrible. 29 out of 1017 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Marco

Stayed 1 night in Feb 2026

10/10 Excellent

Christopher

Stayed 2 nights in Feb 2026

10/10 Excellent

Lucie

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast and housekeeping was great. However, there was a young male hockey tournament and they were out of control running up and down hallways, constantly going in and out of rooms until 2:00 am. Shame on their adult guardians for not teaching respect for other hotel patrons.
Stayed 2 nights in Feb 2026

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was quick, staff was super friendly and provided clear details about amenities. Room & bathroom were clean & stocked with essentials (towels, soap etc). Breakfast was tasty and lots of options. Plenty of onsite free parking.
Stayed 1 night in Feb 2026

10/10 Excellent

Sandra, Pembroke

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
great place to stay , close to everything you need, Modern and clean
Stayed 3 nights in Feb 2026

10/10 Excellent

Nadine

Liked: Cleanliness, amenities, property conditions & facilities
Clean, courteous staff. Great breakfast.
Stayed 2 nights in Jan 2026

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Room clean staff great
Stayed 4 nights in Jan 2026

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again next time I’m in town
Stayed 5 nights in Jan 2026

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were warm and friendly. Breakfast was great!
Stayed 2 nights in Jan 2026

10/10 Excellent

richard rene

Stayed 2 nights in Jan 2026

10/10 Excellent

Harvey

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities
Nice clean hotel, good location. The only negative is the breakfast wasn’t great.
Stayed 1 night in Dec 2025

6/10 Okay

Mario

Liked: Property conditions & facilities
Disliked: Staff & service
Good for Orleans, but outside parking in the middle of winter sucked
Stayed 3 nights in Dec 2025

8/10 Good

Manoharan

Liked: Cleanliness, amenities, property conditions & facilities
Room was good. Staff was friendly.
Stayed 5 nights in Jan 2026

10/10 Excellent

Sreemannarayana

Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rukome

Stayed 1 night in Jan 2026

8/10 Good

Andre

Stayed 6 nights in Jan 2026

6/10 Okay

Dave

Stayed 4 nights in Jan 2026

8/10 Good

Eric

Liked: Staff & service, property conditions & facilities
I do like the service referred from the staff for breakfast! Amazina one
Stayed 2 nights in Jan 2026

10/10 Excellent

Santos

Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
The staff were courteous. The room was clean.
Stayed 2 nights in Jan 2026

8/10 Good

Sally

Liked: Cleanliness, amenities, property conditions & facilities
The accessible room is good , except the legs of shower chair are not even so it is not stable.
Stayed 2 nights in Dec 2025

4/10 Poor

Carmen

Liked: Amenities, property conditions & facilities
Received a wrong room number she said is 204 instead of 404 and when I went to 404 card was not activated.
Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Stayed 2 nights in Jan 2026

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Missed had to leave
Stayed 1 night in Jan 2026