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Hilton Garden Inn Ottawa Downtown

3.5 star property
Hotel with an indoor pool, 6-minute walk to Supreme Court of Canada

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Photo gallery for Hilton Garden Inn Ottawa Downtown

Daily full breakfast (CAD 20.95 per person)
Indoor pool, sun loungers
Lobby
Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
361 Queen Street, Ottawa, ON, K1R 0C7
  • Place, Parliament Hill
    ‪12 min walk‬
  • Place, Rideau Canal
    ‪12 min walk‬
  • Place, Canadian War Museum
    ‪12 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

Deluxe King Room

  • Sleeps 2

Deluxe Two Queen Room

  • Sleeps 4

Signature King Room

  • Sleeps 2

Signature Two Queen Room

  • Sleeps 4

King Room with River View

  • Sleeps 2

View all photos for Room, 1 King Bed (Small)

Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes

Room, 1 King Bed (Small)

8.8 out of 10
Excellent
(38 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Queen Beds

Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes

Signature Room, 2 Queen Beds

9.2 out of 10
Wonderful
(47 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) | Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes

Signature Room, 1 King Bed

9.0 out of 10
Wonderful
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View | Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes

Room, 1 King Bed, River View

9.2 out of 10
Wonderful
(28 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes

Deluxe Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

Mobility Hearing Accessible King Room with Rollin Shower

  • Sleeps 2

1 King Bed Small Room Limited View

  • Sleeps 2

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About the neighborhood

Ottawa

Located in Downtown Ottawa, Hilton Garden Inn Ottawa Downtown is a leisurely stroll from popular sights such as Supreme Court of Canada and Canadian War Museum. This 175-room hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Supreme Court of Canada - 5 min walk - 0.3 miles
  • Parliament Hill - 12 min walk - 0.6 miles
  • Rideau Canal - 12 min walk - 0.6 miles
  • Canadian War Museum - 12 min walk - 0.7 miles
  • Byward Market Square - 18 min walk - 1.0 mile

Getting around

  • Lyon Station - 2 min walk
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • ‪Delta Club Lounge - ‬1 min walk
  • ‪The 3 Brewers - ‬5 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Marriott Ottawa Hotel Executive Lounge - ‬4 min walk
  • ‪Spin Kitchen & Bar - ‬4 min walk

About this property

Hilton Garden Inn Ottawa Downtown

Hotel with an indoor pool, 6-minute walk to Supreme Court of Canada
At Hilton Garden Inn Ottawa Downtown, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Self parking is available for CAD 28.25 per night. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
50-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Tempur-Pedic beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Free WiFi
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Mar 7 - Mar 8
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 28.25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 20.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Tulip Restaurant & Bar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Built in 2018
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 70 per accommodation, per stay (maximum CAD 70 per stay)
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 20.95 per person
  • Covered self parking fee: CAD 28.25 per night (in/out privileges)
  • Pet fee: CAD 70 per accommodation, per stay (maximum CAD 70 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 19 years old.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

National Ascend Collection
National Ascend Collection Ottawa
National Hotel Ascend Collection hotel
National Hotel Ascend Collection hotel Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Garden Inn Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel Ottawa

Frequently asked questions

Is a free cancellation option available at Hilton Garden Inn Ottawa Downtown?

Hilton Garden Inn Ottawa Downtown offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What is there to do close to Hilton Garden Inn Ottawa Downtown?

This hotel is situated in Downtown Ottawa within a short 19-minute walk of Parliament Hill and also 20 minutes on foot from Rideau Canal. You'll also find Byward Market Square and Casino du Lac Leamy within a short drive.

Is there parking available at Hilton Garden Inn Ottawa Downtown?

Yes, covered parking is offered for CAD 28.25 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Hilton Garden Inn Ottawa Downtown feature a casino?

No, Hilton Garden Inn Ottawa Downtown doesn't have a casino.

Will I find an indoor pool at Hilton Garden Inn Ottawa Downtown?

Yes, this hotel has an indoor pool.

Is Hilton Garden Inn Ottawa Downtown a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Hilton Garden Inn Ottawa Downtown?

No, this hotel doesn't have a spa tub.

Does Hilton Garden Inn Ottawa Downtown have a restaurant that serves breakfast?

Yes, Hilton Garden Inn Ottawa Downtown serves a full breakfast for a surcharge each morning at Tulip Restaurant & Bar.

Will Hilton Garden Inn Ottawa Downtown allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hilton Garden Inn Ottawa Downtown for a fee of CAD 70 per accommodation, per stay.

Does Hilton Garden Inn Ottawa Downtown have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hilton Garden Inn Ottawa Downtown?

The closest major airport to Hilton Garden Inn Ottawa Downtown is Ottawa International Airport (YOW), which is 8.3 mi away (19 minutes by car).

Can I book a room with a balcony at Hilton Garden Inn Ottawa Downtown?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy river or city views.

Does Hilton Garden Inn Ottawa Downtown have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hilton Garden Inn Ottawa Downtown.

Hilton Garden Inn Ottawa Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1000 reviews
Rating 8 - Good. 263 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Andrea

Stayed 1 night in Nov 2025

8/10 Good

geoffrey, Toronto

Awesome
Stayed 1 night in Nov 2025

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
No complaints
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Frederic

Stayed 1 night in Oct 2025

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
i love it
Stayed 1 night in Nov 2025

8/10 Good

Zhonghe

Stayed 3 nights in Oct 2025

10/10 Excellent

Harritik

Stayed 1 night in Nov 2025

8/10 Good

Brigitte

Stayed 1 night in Oct 2025

6/10 Okay

Jennifer

Traveled with partner
Disliked: Property conditions & facilities
It was very comforting. I got to relax but needed a wine glass in the room. I got it delivered
Stayed 1 night in Nov 2025

8/10 Good

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly front desk staff and great proximity to Centertown.
Stayed 2 nights in Oct 2025

10/10 Excellent

Misheck

Stayed 1 night in Nov 2025

8/10 Good

Melisa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Oct 2025

10/10 Excellent

Walter

Stayed 1 night in Nov 2025

10/10 Excellent

Chao, Toronto

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Dorota

Stayed 1 night in Oct 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room very clean Staff very nice
Stayed 1 night in Oct 2025

10/10 Excellent

Harmony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location easy to get to lots of attractions and restaurants
Stayed 2 nights in Oct 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed at this property a few times now, and always have a pleasant stay. The double queen room was very nice, and a very comfortable space to share for three of us. This is a bit quieter part of down town, so if you're looking to be RIGHT in the action, you'll perhaps leave disappointed. But I love how close you are to amenities while still enjoying a bit of peace. HUGE shoutout to the front desk staff -- they are truly amazing at their jobs!
Stayed 2 nights in Oct 2025

10/10 Excellent

Kenneth

Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room size, good breakfast, great location!
Stayed 2 nights in Oct 2025

4/10 Poor

Vincent

Conserve staff were very nice and helpful; the restaurant however was pathetic-overpriced and poor portions, and the buffet breakfast was no better than a motel. Condiments, syrup and milk were on short supply, and no fruit offered at all-I expect better for 23 dollars. Will not return
Stayed 2 nights in Oct 2025

8/10 Good

Sébastien

Liked: Cleanliness, property conditions & facilities
Check in very long we went away and cama back later because it was too long ! Pillows in the bed were very bad as well too soft.
Stayed 1 night in Oct 2025

10/10 Excellent

lucille

Stayed 1 night in Oct 2025

8/10 Good

Monir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

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