See all properties

Hard Rock Hotel & Casino Ottawa

4.5 star property
Luxury resort with 8 restaurants and a casino

Choose dates to view prices

Photo gallery for Hard Rock Hotel & Casino Ottawa

8 restaurants, breakfast, lunch, dinner served; American cuisine
Lobby
Superior Suite, 1 King Bed, Corner | Living area | 65-inch Smart TV with digital channels, streaming services
65-inch Smart TV with digital channels, streaming services
In-room safe, laptop workspace, blackout drapes, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
4837 Albion Road South, Ottawa, ON, K1X 1A3
  • Place, Rideau Carleton Raceway
    ‪3 min walk‬
  • Place, Rideau Canal
    ‪9 min drive‬
  • Place, Canadian Tire Centre
    ‪29 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

In-room safe, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

In-room safe, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 1 King Bed, Roll-in Shower

9.6 out of 10
Exceptional
(4 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Roll-in Shower

In-room safe, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 2 Queen Beds, Roll-in Shower

  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, laptop workspace, blackout drapes, free WiFi

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Corner

Superior Suite, 1 King Bed, Corner | In-room safe, laptop workspace, blackout drapes, free WiFi

Superior Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 829 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Front of property - evening/night

Wingate by Wyndham Kanata West Ottawa

West Carleton
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
9.0 out of 10, Wonderful, 1,817 reviews
$122 nightly
The price is $146
Jan 11 - Jan 12
Total with taxes and fees
Wingate by Wyndham Kanata West Ottawa

About the neighborhood

Ottawa

Located in Gloucester, Hard Rock Hotel & Casino Ottawa is a short stroll from Rideau Carleton Raceway and within a 10-minute drive of Ernst & Young Centre. This 4.5-star resort welcomes guests with 150 rooms and conveniences like a casino, a 24-hour gym, and free in-room WiFi.
View more Resorts in OttawaOpens in a new window

What's nearby

  • Rideau Carleton Raceway - 3 min walk - 0.2 miles
  • Rideau Canal - 9 min drive - 6.9 miles
  • Parliament Hill - 25 min drive - 19.9 miles
  • Canadian Tire Centre - 29 min drive - 25.8 miles
  • Casino du Lac Leamy - 31 min drive - 22.8 miles

Getting around

  • Greenboro Station - 10 min drive
  • Ottawa Fallowfield Station - 22 min drive
  • Ottawa International Airport (YOW) - 11 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪McDonald’s - ‬6 min drive
  • ‪Hunter's Public House - ‬6 min drive
  • ‪Eva's Chip Wagon - ‬5 min drive
  • ‪Tim Hortons - ‬6 min drive

About this property

Hard Rock Hotel & Casino Ottawa

Luxury resort with 8 restaurants and a casino
Guests staying at Hard Rock Hotel & Casino Ottawa enjoy access to a casino, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Other amenities at this luxury resort include a terrace, local meal delivery service, and a TV in a common area.
Guests can expect free WiFi and 65-inch Smart TVs with digital channels. Bathrooms offer hair dryers, bathrobes, slippers, and toothbrushes and toothpaste. Coffee makers, safes, and wardrobes or closets are also available.
Recreational amenities at the resort include a 24-hour fitness center.

Similar properties

Lobby
Hilton Garden Inn Ottawa Airport
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 2,123 reviews
$93 nightly
The price is $111
Jan 18 - Jan 19
Total with taxes and fees
Hilton Garden Inn Ottawa Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Valet parking on site (CAD 20 per day; includes in/out privileges)
  • Limited onsite self and valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Brick'd Restaurant
  • Constant Grind
  • Council Oak
  • Hard Rock Cafe
  • YOUYU Noodle Bar

Things to do

  • 1,500 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Casino (56,511 square feet of space)
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Built in 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with digital channels
  • CD player
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 49.00 per pet, per night, plus a one-time cleaning fee of CAD 49.00
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 20.00 per stay
  • This property doesn't allow children 18 and younger (only guests older than 18 are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per accommodation, per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: CAD 20 per day (in/out privileges)
  • Pet fee: CAD 49.00 per pet, per night plus CAD 49.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.00 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Frequently asked questions

What can I see close to Hard Rock Hotel & Casino Ottawa?

This resort is situated in Gloucester, just steps from Rideau Carleton Raceway. Ernst & Young Centre is also within a driving distance of 4.9 mi.

Is parking available on site at Hard Rock Hotel & Casino Ottawa?

Yes, self parking is offered for free at the resort. Valet parking is available for CAD 20 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Hard Rock Hotel & Casino Ottawa include a casino on the premises?

Yes, Hard Rock Hotel & Casino Ottawa has a casino that's 56511 square feet and includes 40 gaming tables, 1500 slot machines, and a VIP room.

Is there an indoor pool at Hard Rock Hotel & Casino Ottawa?

No, there is no indoor pool at this resort.

What will couples enjoy most about a stay at Hard Rock Hotel & Casino Ottawa?

There are plenty of amenities for couples at this resort, including 3 bars, 8 restaurants, and a casino.

Are there hot tubs at Hard Rock Hotel & Casino Ottawa?

No, this resort doesn't have a spa tub.

Does Hard Rock Hotel & Casino Ottawa have a restaurant that serves breakfast?

Yes, Hard Rock Hotel & Casino Ottawa has 8 restaurants, and serves breakfast for a surcharge.

Does Hard Rock Hotel & Casino Ottawa allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hard Rock Hotel & Casino Ottawa for a fee of CAD 49.00 per pet, per night. The property also provides an off-leash area and food and water bowls.

Are there connecting rooms at Hard Rock Hotel & Casino Ottawa?

Yes, this resort has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hard Rock Hotel & Casino Ottawa?

The closest major airport to Hard Rock Hotel & Casino Ottawa is Ottawa International Airport (YOW), which is 5.8 mi away (11 minutes by car).

Are there rooms with balconies that I can book at Hard Rock Hotel & Casino Ottawa?

No, there aren't any guestrooms with balconies at Hard Rock Hotel & Casino Ottawa.

Hard Rock Hotel & Casino Ottawa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 182 out of 254 reviews
Rating 8 - Good. 42 out of 254 reviews
Rating 6 - Okay. 18 out of 254 reviews
Rating 4 - Poor. 5 out of 254 reviews
Rating 2 - Terrible. 7 out of 254 reviews

9.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gerlando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have drinks
Stayed 1 night in Oct 2025

10/10 Excellent

Emmanuel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Laurie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was modern and clean. All staff from Casino employees to room attendants were friendly and offered greatings
Stayed 1 night in Oct 2025

8/10 Good

Lindsay

Stayed 1 night in Sep 2025

10/10 Excellent

Raymond

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Hong yen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk service can do better.
Stayed 1 night in Oct 2025

10/10 Excellent

Vicky

Traveled with group
Liked: Cleanliness, staff & service
Feels like Vegas Should have more giveaways and vouchers for food and casino Otherwise great
Stayed 1 night in Oct 2025

10/10 Excellent

Spiros, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Stayed 2 nights in Sep 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and beautiful. The staff were so friendly and helpful. The food was delicious with a few different restaurants to choose from. We will definitely be back.
Stayed 1 night in Sep 2025

10/10 Excellent

Sami

Stayed 1 night in Sep 2025

8/10 Good

Maison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All about the hôtel noting to say, expect for the food , to many peoples impossible to reserve for diner at hard rock restaurant or at the steak house !! No choice to go at the market for wait near an hour to Get a pizza!! Need a buffet in the place
Stayed 1 night in Sep 2025

10/10 Excellent

Chang mae

Stayed 2 nights in Sep 2025

10/10 Excellent

Maria

Stayed 2 nights in Sep 2025

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Edgar

Stayed 2 nights in Sep 2025

8/10 Good

Joey

Stayed 1 night in Sep 2025

10/10 Excellent

Jaiden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for a concert not really for the casino and it was honestly a great experience. Room was a decent size with a huge bathroom, two restaurants, two bars and basically a food court with a 24/7 snack and coffee bar. All the staff were super. I’m not a huge fan of casinos as they tend to be a lot but it was pretty chill (I stayed Sun-Wed so it wasn’t super busy) only issue was that it’s a bit far from the city and there is nothing around it, but besides that it was great!
Stayed 3 nights in Sep 2025

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice and clean.
Stayed 1 night in Sep 2025

10/10 Excellent

GLEN

Stayed 1 night in Sep 2025

10/10 Excellent

Celina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful stay.
Stayed 2 nights in Sep 2025

2/10 Terrible

Sara

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
The manager, Greg, was absolutely not helpful when the second room I had booked got canceled in their system for my guest. I had checked in the previous night and informed the reception that my guest was arriving late, we intentionally booked the extra night as we had to be at an event prior to the usual check in time. The staff made the error of not making that note, and when I brought this to Greg's attention, he did not offer any solution or compensation for their mistake as my guest had to book a hotel last minute further away from our event. There were also flies in my room that I couldn't get rid of! I stayed in a room with frosted windows and it made me feel so weird that I couldn't see outside, almost like not having a window at all! They also only make your room every other day (?!) which was a first for me. I've stayed at Hard Rock Hotels in Mexico and it was the best experience. Had high hopes for this location, but was definitely disappointed.
Stayed 3 nights in Sep 2025

10/10 Excellent

MONIKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Dimitri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025