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Lake Biwa Otsu Prince Hotel

3.5 star property
Lakefront hotel with 4 restaurants connected to the convention center in Otsu
VIP Access

Choose dates to view prices

Photo gallery for Lake Biwa Otsu Prince Hotel

Aerial view
2 bars/lounges
Exterior
Exterior
Seasonal outdoor pool

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Laundry
  • Housekeeping

Explore the area

Map
4-7-7 Nionohama, Otsu, Shiga-ken, 520-8520
  • Fushimi Inari Shrine
    ‪14 min drive‬
  • Kiyomizu Temple
    ‪16 min drive‬
  • Heian Shrine
    ‪16 min drive‬
  • Osaka (ITM-Itami)
    ‪53 min drive‬
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Room options

View all photos for Sky Floor Suite Twin Room with Pool Access, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Sky Floor Suite Twin Room with Pool Access, Non Smoking

  • 640 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for EIZAN Floor Twin Room with Pool Access, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

EIZAN Floor Twin Room with Pool Access, Non Smoking

  • 390 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Sky Floor Double Room with Pool Access, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Sky Floor Double Room with Pool Access, Non Smoking

  • 390 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Modern Room with Pool Access, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Japanese Modern Room with Pool Access, Non Smoking

  • 640 sq ft
  • Lake view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite Twin Room(EIZAN Floor), Non Smoking

32-inch TV with cable channels

Suite Twin Room(EIZAN Floor), Non Smoking

  • 640 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Only 8/8]Twin Room (Sky Floor), Non Smoking , with Fireworks viewing seats

1 bedroom, premium bedding, in-room safe, desk

[Only 8/8]Twin Room (Sky Floor), Non Smoking , with Fireworks viewing seats

  • Sleeps 4
  • 2 Twin Beds

View all photos for Sky Floor Twin Room with Pool Access, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Sky Floor Twin Room with Pool Access, Non Smoking

  • 390 sq ft
  • Lake view
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Only 8/8]Double Room (Sky Floor), Non Smoking , with Fireworks viewing seats

1 bedroom, premium bedding, in-room safe, desk

[Only 8/8]Double Room (Sky Floor), Non Smoking , with Fireworks viewing seats

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (EIZAN Floor), Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Double Room (EIZAN Floor), Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 390 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (EIZAN Floor), Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Twin Room (EIZAN Floor), Non Smoking

  • 390 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Sky Floor), Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Double Room (Sky Floor), Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 390 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Sky Floor), Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Twin Room (Sky Floor), Non Smoking

9.8 out of 10
Exceptional
(16 reviews)
  • 390 sq ft
  • Lake view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds (Sky Floor), Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Twin Beds (Sky Floor), Non Smoking

  • 640 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Only 8/8]Suite Twin Room(EIZAN Floor), Non Smoking , with Fireworks viewing seats

1 bedroom, premium bedding, in-room safe, desk

[Only 8/8]Suite Twin Room(EIZAN Floor), Non Smoking , with Fireworks viewing seats

  • Sleeps 2
  • 2 Twin Beds

View all photos for [Only 8/8]Lake Floor Twin Room (4 Guests), Non Smoking , with Fireworks viewing seats

1 bedroom, premium bedding, in-room safe, desk

[Only 8/8]Lake Floor Twin Room (4 Guests), Non Smoking , with Fireworks viewing seats

  • Sleeps 4
  • 2 Twin Beds

View all photos for Run of House (5:00PM IN, 10:00AM OUT) - Smoking Preferences Not Guaranteed

Run of House (5:00PM IN, 10:00AM OUT) - Smoking Preferences Not Guaranteed | 1 bedroom, premium bedding, in-room safe, desk

Run of House (5:00PM IN, 10:00AM OUT) - Smoking Preferences Not Guaranteed

7.8 out of 10
Good
(6 reviews)
  • 390 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for EIZAN Floor Twin Room (2 Guests) Check-in:5pm, Check-out:10am

1 bedroom, premium bedding, in-room safe, desk

EIZAN Floor Twin Room (2 Guests) Check-in:5pm, Check-out:10am

  • 390 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Sky Floor Double Room (2 Guests) Check-in:5pm, Check-out:10am

1 bedroom, premium bedding, in-room safe, desk

Sky Floor Double Room (2 Guests) Check-in:5pm, Check-out:10am

8.0 out of 10
Very good
(2 reviews)
  • 390 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Lake Floor Twin Room with Pool Access, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Lake Floor Twin Room with Pool Access, Non Smoking

  • 388 sq ft
  • Lake view
  • Sleeps 4
  • 2 Twin Beds

View all photos for EIZAN Floor Double Room (2 Guests) Check-in:5pm, Check-out:10am

1 bedroom, premium bedding, in-room safe, desk

EIZAN Floor Double Room (2 Guests) Check-in:5pm, Check-out:10am

  • 390 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Modern Room, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Japanese Modern Room, Non Smoking

  • 640 sq ft
  • Lake view
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Only 8/8]Twin Room (EIZAN Floor), Non Smoking , with Fireworks viewing seats

1 bedroom, premium bedding, in-room safe, desk

[Only 8/8]Twin Room (EIZAN Floor), Non Smoking , with Fireworks viewing seats

  • Sleeps 2
  • 2 Twin Beds

View all photos for [Only 8/8]Double Room (EIZAN Floor), Non Smoking , with Fireworks viewing seats

1 bedroom, premium bedding, in-room safe, desk

[Only 8/8]Double Room (EIZAN Floor), Non Smoking , with Fireworks viewing seats

  • Sleeps 2
  • 1 King Bed

View all photos for Lake Floor Twin Room (4 Guests), Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Lake Floor Twin Room (4 Guests), Non Smoking

8.8 out of 10
Excellent
(29 reviews)
  • 390 sq ft
  • Lake view
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Only 8/8]Suite, 2 Twin Beds (Sky Floor), Non Smoking , with Fireworks viewing seats

1 bedroom, premium bedding, in-room safe, desk

[Only 8/8]Suite, 2 Twin Beds (Sky Floor), Non Smoking , with Fireworks viewing seats

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room (Sky Floor), Non Smoking Check-in:5pm, Check-out:10am

1 bedroom, premium bedding, in-room safe, desk

Twin Room (Sky Floor), Non Smoking Check-in:5pm, Check-out:10am

8.0 out of 10
Very good
(2 reviews)
  • 390 sq ft
  • Lake view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Lake Floor Twin Room (4 Guests) Check-in:5pm, Check-out:10am

1 bedroom, premium bedding, in-room safe, desk

Lake Floor Twin Room (4 Guests) Check-in:5pm, Check-out:10am

8.8 out of 10
Excellent
(11 reviews)
  • 390 sq ft
  • Lake view
  • Sleeps 4
  • 2 Twin Beds

View all photos for EIZAN Floor Double Room with Pool Access, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

EIZAN Floor Double Room with Pool Access, Non Smoking

  • 390 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for EIZAN Floor Suite Twin Room with Pool Access, Non Smoking

32-inch TV with cable channels

EIZAN Floor Suite Twin Room with Pool Access, Non Smoking

  • 640 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Only 8/8]Japanese Modern Room, Non Smoking , with Fireworks viewing seats

1 bedroom, premium bedding, in-room safe, desk

[Only 8/8]Japanese Modern Room, Non Smoking , with Fireworks viewing seats

  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Otsu

Lake Biwa Otsu Prince Hotel places you within a 15-minute drive of popular attractions such as Fushimi Inari Shrine and Sanjusangen-do Temple. This 3.5-star hotel has 529 guestrooms and offers conveniences like 4 restaurants, a golf course, and free in-room WiFi. It's connected to the convention center in central Otsu, and a short drive from Lake Biwa and Biwako Hall.

What's nearby

  • Fushimi Inari Shrine - 14 min drive - 8.2 miles
  • Kiyomizu Temple - 16 min drive - 7.4 miles
  • Heian Shrine - 16 min drive - 8.1 miles
  • Kyoto Tower - 17 min drive - 8.5 miles
  • Kyoto Imperial Palace - 22 min drive - 9.3 miles

Getting around

  • Biwako-Hamaotsu Station - 3 min drive
  • Higashino Station - 8 min drive
  • Kansai Intl. Airport (KIX) - 98 min drive

Restaurants

  • ‪吉野家 - ‬10 min walk
  • ‪レイクビューダイニング ビオナ - ‬1 min walk
  • ‪Lakes Store & Cafe - ‬7 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬11 min walk
  • ‪びわ焼肉店 - ‬8 min walk

About this property

Lake Biwa Otsu Prince Hotel

Lakefront hotel with 4 restaurants connected to the convention center in Otsu
Guests staying at Lake Biwa Otsu Prince Hotel enjoy access to a golf course, a children's pool, and free WiFi in public areas. If you drive, self parking is JPY 500 per day, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this golf hotel include meeting rooms, conference space, and a business center.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hydromassage showers, hair dryers, and free toiletries. Other standard amenities include refrigerators, electric kettles, and safes.
Guests can play rounds at the 18-hole golf course. A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Japanese

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8.4 out of 10, Very Good, 203 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Limo/town car service
  • Uncovered self parking on site (JPY 500 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,900 to 2,900 for adults and JPY 1,000 to 2,900 for children
  • 2 bars/lounges
  • 4 restaurants

Restaurants on site

  • Beaux Sejours French Rest
  • Lake View Dining Biona
  • Port　NIO　Lobby Lounge
  • Riho Chinese Restaurant
  • Shimizu Japnanese

Things to do

  • 18-hole golf course
  • Bicycle rentals
  • Children's pool
  • Golf carts
  • Golf driving range
  • Seasonal outdoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 31,646 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • On a lake

Spa

  • In-room massages

Accessibility

  • Elevator (61 inch wide door)

More

  • 38 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The listed optional pool fee applies to guests age 13 and older. The pool fee for children age 4-12 is JPY 1500, and there is no fee for children age 3 and under.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2900 to 2900 for adults, and JPY 1000 to 2900 for children
  • Uncovered self parking fee: JPY 500 per day
  • Pool fee: JPY 3000
  • A fee will be charged for use of certain facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from August 01 to August 31.
  • Pool access available from 9:00 AM to 5:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Hotel Otsu
Otsu Hotel
Otsu Prince
Lake Biwa Prince Hotel
Lake Biwa Otsu Prince
Prince Otsu
Prince Otsu Hotel
Lake Biwa Prince
Otsu Prince Hotel
Prince Hotel Otsu
Biwako Otsu Prince Hotel
Biwa Otsu Prince Hotel Otsu
Lake Biwa Otsu Prince Hotel Otsu
Lake Biwa Otsu Prince Hotel Hotel
Lake Biwa Otsu Prince Hotel Hotel Otsu

Frequently asked questions

Is free cancellation available at Lake Biwa Otsu Prince Hotel?

Lake Biwa Otsu Prince Hotel offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Lake Biwa Otsu Prince Hotel?

As of Aug 3, 2025, prices found for a 1-night stay for 2 adults at Lake Biwa Otsu Prince Hotel on Aug 28, 2025 start from $56.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Lake Biwa Otsu Prince Hotel?

This hotel is located in Otsu, a short 14-minute walk from Lake Biwa and also 20 minutes on foot from Biwako Hall. You'll also find Lake Biwa Canal and Aeon Mall Kusatsu within a short drive.

Is there parking available at Lake Biwa Otsu Prince Hotel?

Yes, uncovered parking is offered for JPY 500 per day.

Does Lake Biwa Otsu Prince Hotel include a casino?

No, Lake Biwa Otsu Prince Hotel doesn't have a casino.

Will I find an indoor pool at Lake Biwa Otsu Prince Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 5:00 PM and the seasonal pool will be open from August 01 until August 31.

Is Lake Biwa Otsu Prince Hotel good for couples?

This lakeside hotel offers many amenities for couples, including in-room massages as well as 2 bars and 4 restaurants.

Does Lake Biwa Otsu Prince Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Lake Biwa Otsu Prince Hotel have a restaurant that serves breakfast?

Yes, Lake Biwa Otsu Prince Hotel has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Lake Biwa Otsu Prince Hotel allow pets to stay for free?

No, pets aren't allowed at Lake Biwa Otsu Prince Hotel.

Are there connecting rooms at Lake Biwa Otsu Prince Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Lake Biwa Otsu Prince Hotel?

The closest major airport to Lake Biwa Otsu Prince Hotel is Itami Airport (ITM), which is about 29.4 mi away.

Can I book a room with a balcony at Lake Biwa Otsu Prince Hotel?

No, there aren't any guestrooms with balconies at Lake Biwa Otsu Prince Hotel.

Does Lake Biwa Otsu Prince Hotel have a wedding venue on site?

There are wedding services available at Lake Biwa Otsu Prince Hotel if that's in your vacation plans.

Lake Biwa Otsu Prince Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 543 out of 1005 reviews
Rating 8 - Good. 319 out of 1005 reviews
Rating 6 - Okay. 93 out of 1005 reviews
Rating 4 - Poor. 39 out of 1005 reviews
Rating 2 - Terrible. 11 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very traditional Japanese hotel. The hotel room smells badly, in particular the carpet. Great view and convenient location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kazue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Apr 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service
A great hotel, nice big rooms. Took us a day to discover there was a shuttle bus to and from Otsu Station, but when utilised it was easier, as it's a 20 minute walk to Zeze Station (closest JR station). Was disappointed to hear there was no laundry facility for guests.
Stayed 4 nights in Apr 2025

10/10 Excellent

CESAR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Loved the view. Room was very clean and staff very helpful Shuttle to the train station was a plus
Stayed 2 nights in Apr 2025

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for having sightseeing around lake Biwa. And easy access to Kyoto via free shuttle bus + train.
Stayed 3 nights in Apr 2025

10/10 Excellent

Chizuru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good! My husband and I would like to come back to Lake Biwa Prince Hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mark

Stayed 2 nights in Mar 2025

8/10 Good

Chun Kit

Liked: Cleanliness, staff & service

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel Quality & service Better than most 5star resorts anywhere in the world
Stayed 2 nights in Mar 2025

10/10 Excellent

Melvyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. We probably visited during the off peak season as the entire area was quiet. The hotel is conveniently located by the lake with a supermarket just down the street and a shuttle bus which brings guests to and from Otsu station. Rioms were clean and we got upgraded to a bigger room which was good for our family. View from the room was great too!
Stayed 3 nights in Jan 2025

10/10 Excellent

Rajan

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accomodating to our request. Good breakfast buffett. Wonderful view of the lake. Great shop.
Stayed 1 night in Jan 2025

10/10 Excellent

KIN FAI GARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view.
Stayed 2 nights in Jan 2025

8/10 Good

Yi

Stayed 1 night in Jan 2025

8/10 Good

Yen Yuin

Traveled with family
Liked: Staff & service
The hotel is clean and spacious. View is good. But room carpet starts to feel old. And outdated
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Clifford

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the unexpected room upgrade!
Stayed 3 nights in Dec 2024

10/10 Excellent

Akitoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Katerina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were upgraded to a beautiful suite with views of Lake Biwa. The shuttle bus to the train station is very convenient. Otsu is a beautiful city and we plan to return for a longer time.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Choon Chwee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle bus is convenient
Stayed 3 nights in Oct 2024

10/10 Excellent

Azusa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lake view was just beautiful!
Stayed 3 nights in Oct 2024

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