Did NOT get to stay. When we arrived at 4:15 (check-in 4:00) the cottage had not been cleaned and dirty towels, dirty bedding stacked in tub and bed. Most of the day is lost with a 4:00 check-in and then the owner said it would be about an hour and 20 minutes before the cleaner could get there... if she was willing to turn around and come back to clean it. She offered our money back and we accepted. Also, owner got snippy with me when I asked what do we do now while I was disappointed to have wasted the entire day waiting for this cottage. She made me feel like it was my fault the cottage wasn't ready. I have a pet - how long can I sit in the car with my pet waiting for the cottage to be cleaned?
AND, two weeks later I still have not gotten a total refund as promised.