The Westin Osaka

5.0 star property
Luxury hotel with 3 restaurants and a fitness center

Choose dates to view prices

Photo gallery for The Westin Osaka

Exterior
Creator video
View from property
Property amenity
Daily buffet breakfast (JPY 5060 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
1-1-20 Oyodonaka, Kita-ku, Osaka, Osaka-fu, 531-0076
  • Place, Umeda Sky Building
    ‪1 min walk‬
  • Place, Kuchu Teien Observatory
    ‪3 min walk‬
  • Place, Grand Front Osaka Mall
    ‪5 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪61 min drive‬

Room options

Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Twin Beds, Corner

  • Sleeps 3
  • 2 Twin Beds

Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 2 Double Beds

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Luxury Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Luxury Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

Executive Room, 2 Double Beds

  • Sleeps 2
  • 2 Double Beds

Executive Suite, 2 Double Beds

  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Osaka

Located in Kita, The Westin Osaka is adjacent to Umeda Sky Building with other popular attractions like Osaka Tenmangu Shrine within a couple of miles (3 km). This 5-star hotel has 303 rooms and welcomes guests with 3 restaurants, an indoor pool, and free in-room WiFi.

What's nearby

  • Umeda Sky Building - 1 min walk - 0.1 miles
  • Kuchu Teien Observatory - 3 min walk - 0.2 miles
  • Grand Front Osaka Mall - 5 min walk - 0.3 miles
  • Osaka Station City - 8 min walk - 0.5 miles
  • Umeda Arts Theater - 14 min walk - 0.8 miles

Getting around

  • Nakatsu Station (Hankyu) - 9 min walk
  • Umeda Station (Hankyu) - 11 min walk
  • Itami Airport (ITM) - 26 min drive

Restaurants

  • ‪Cafe SKY 40 - ‬1 min walk
  • ‪エグゼクティブクラブ - ‬1 min walk
  • ‪マレーシア ボレ - ‬3 min walk
  • ‪ドトールコーヒーショップ - ‬1 min walk
  • ‪CoCo壱番屋 - ‬1 min walk

About this property

The Westin Osaka

Luxury hotel with 3 restaurants and a fitness center
At The Westin Osaka, guests enjoy features like an indoor pool, a gym, and a sauna. If you drive, self parking is JPY 2000 per night, and there's also a free train station shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and conference space.
Guests can expect free WiFi and 32-inch LED TVs with digital channels. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, minibars, and electric kettles are other standard amenities.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free train station pick-up and drop-off shuttle from 10:00 AM to 6:30 PM
  • Train station shuttle at scheduled times
  • Self parking on site (JPY 2,000 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 5,060 for adults and JPY 2,530 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • AMADEUS
  • HANANO
  • KOKYU
  • LOBBY LOUNGE

Things to do

  • Designer stores
  • Gym
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 603 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 30 floors
  • Ballroom
  • Banquet hall
  • Built in 1993
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. The listed breakfast fees apply for additional guests.
Guests under 18 years old are not allowed in the sauna, fitness facility, and pool.

Renovations and closures

The property will be renovating from October 9 2024 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for JPY 8349 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 5060 for adults and JPY 2530 for children
  • Self parking fee: JPY 2000 per night (in/out privileges)
  • Rollaway bed fee: JPY 8349 per day
  • Facilities fee: JPY 2200 per person and includes use of: sauna; hot tub; swimming pool; fitness facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 20
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 9:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Osaka Westin
Westin Hotel Osaka
Westin Osaka
The Westin Osaka Hotel Osaka
Westin Osaka Hotel
The Westin Osaka Hotel
The Westin Osaka Osaka
The Westin Osaka Hotel Osaka

Frequently asked questions

Is a free cancellation option available at The Westin Osaka?

The Westin Osaka offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What is there to do around The Westin Osaka?

This hotel is situated in Kita, just steps from Kuchu Teien Observatory, and within a 10-minute walk of Grand Front Osaka Mall and Osaka Station City. You'll also find Kyocera Dome Osaka and Dotonbori within a short drive.

Is parking available on site at The Westin Osaka?

Yes, parking is offered for JPY 2,000 per night with in/out privileges. Though parking is limited, accessible parking is also available.

Is there a spa available at The Westin Osaka?

Spa services at the hotel include facials and body treatments.

Does The Westin Osaka include a casino?

No, The Westin Osaka doesn't have a casino.

Is there an indoor pool at The Westin Osaka?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 9:00 PM.

What amenities will couples enjoy at The Westin Osaka?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and a bar.

Are there hot tubs at The Westin Osaka?

No, but this hotel does have a sauna.

Does The Westin Osaka have a restaurant with a breakfast menu?

Yes, The Westin Osaka has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does The Westin Osaka allow pets to stay for free?

No, pets aren't allowed at The Westin Osaka though service animals are welcome.

Are there connecting rooms at The Westin Osaka?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to The Westin Osaka?

The closest major airport to The Westin Osaka is Itami Airport (ITM), which is 8.7 mi away (26 minutes by car). Another top airport is Kobe Airport (UKB), which is located 25.2 mi away (62-minute drive).

Are there rooms with balconies at The Westin Osaka?

No, there aren't any guestrooms with balconies at The Westin Osaka.

Does The Westin Osaka have a wedding venue on site?

There are wedding services available at The Westin Osaka if that's in your vacation plans.

The Westin Osaka Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 645 out of 1002 reviews
Rating 8 - Good. 266 out of 1002 reviews
Rating 6 - Okay. 57 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Walter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and very attentive staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

itzel

Stayed 2 nights in Sep 2025

10/10 Excellent

ben

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
nice
Stayed 1 night in Aug 2025

10/10 Excellent

Akane Hyogo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
19階眺めが素晴らしい。清潔。シャワーとトイレットコンドー。水道飲めた。ベッドの幅高さ◎。Marriott 系列のホテルが近隣に多く!さすが梅田クオリティだと分かりました。
Stayed 1 night in Aug 2025

10/10 Excellent

Franklin Madruga Luzes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As all Westin hotels worldwide, this one is very good, beautiful and with a spacious room and bathroom. There were 2 things that called my attention: 1- the shower water was very little, that is, the shower was not very good. 2- When we checked out and went downstairs with our carry-on luggage to catch a taxi, there was no one outside to help us put our bags inside the taxi. I found it strange, because on other days, when we arrived from our tours, there was always someone next to the taxi and we would ask if we needed help. However, I didn't report either of these issues (weak shower and lack of assistance) to the hotel, meaning they couldn't make any adjustments. Therefore, I hope this message reaches them so they can address these minor issues, as the Westin chain always provides excellent service.
Stayed 5 nights in Jul 2025

10/10 Excellent

harolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located with just a short walk (15 min) to Osaka City Station. The best shopping and restaurants are located in the area- Grand Front Osaka, Lucua, Hanshin, Daimaru, Herbis, Hep 5. If you are like us with lots of luggage, a taxi ride in will cost $150 from KIX. We took the limousine bus on the return back and paid a total of $31. This included a taxi to the Herbis bus stop. Just a tad less convenient than catching a taxi, but a great option to save a bit of $ to use for more shopping.
Stayed 6 nights in Jul 2025

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel and location was great for walking.
Stayed 3 nights in Jul 2025

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful time, easy access to Osaka Station by walking and shuttle. Restaurants with delicious food. For sure will return.
Stayed 5 nights in Jun 2025

10/10 Excellent

Steven

Stayed 3 nights in Jun 2025

10/10 Excellent

Pua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect, service was amazing, clean and comfortable!!
Stayed 6 nights in Jun 2025

8/10 Good

Ray

Stayed 3 nights in Jun 2025

10/10 Excellent

Isaiah

Stayed 4 nights in May 2025

10/10 Excellent

Henry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay here for 2 nights. plenty of space for my family of 4 !
Stayed 2 nights in Apr 2025

8/10 Good

eric

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location was great
Stayed 1 night in May 2025

8/10 Good

irene, south gate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth the money!
Stayed 1 night in Apr 2025

10/10 Excellent

Revan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Kaho

Liked: Cleanliness, staff & service, property conditions & facilities
Every staff I talked to was very helpful and pleasant including at the breakfast. I enjoyed my stay very much!
Stayed 1 night in Apr 2025

8/10 Good

Assad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is still an amazing place to stay in Osaka. Th location is my fav esp with the new Osaka Station mall complex. Nice big rooms with tons of amenities. I wish the rooms were slightly more modern, but they are not dated by any means. The breakfast is amazing.
Stayed 6 nights in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was worn out. Full of dust in the room, causing allergies. Unfriendly staff at the reception for check in/ out and at the breakfast entry desk. No iron in the room.
Stayed 8 nights in Apr 2025

8/10 Good

vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, a bit outdated. Excellent and helpful staff
Stayed 2 nights in Apr 2025

10/10 Excellent

vishwanath

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locality is okish. 15 minute walk to Osaka station. If you have luggage. Shuttle service is good but starts only by 10 a.m. hotel is well maintained with good breakfast and friendly staff
Stayed 2 nights in Mar 2025

8/10 Good

Jacqueline

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
More dining options would have been preferable.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property!