Oriental Hotel Universal City

4.0 star property
Hotel with a restaurant, 3-minute walk to Universal Studios Japan

Choose dates to view prices

Photo gallery for Oriental Hotel Universal City

Property entrance
In-room safe, blackout drapes, iron/ironing board, free WiFi
Lobby
Daily buffet breakfast (JPY 3300 per person)
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
6-chome-2-78 Shimaya, Konohana, Osaka, Osaka, 554-0024
  • Place, Universal Studios Japan
    ‪3 min walk‬
  • Place, Osaka Aquarium Kaiyukan
    ‪3 min drive‬
  • Place, Kyocera Dome Osaka
    ‪6 min drive‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪62 min drive‬

Room options

Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.0 out of 10
Very good
(13 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Moderate Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(9 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

Moderate Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(4 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Family Room, Non Smoking(for 7 people) with Welcome Lounge Access

  • 581 sq ft
  • Sleeps 7
  • 4 Twin Beds, 2 Twin Trundle Beds and 1 Twin Sofa Bed

Family Room, Non Smoking(for 6 people) with Welcome Lounge Access

  • 581 sq ft
  • Sleeps 6
  • 4 Twin Beds and 2 Twin Trundle Beds

Family Room, Non Smoking(for 5 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(6 reviews)
  • 581 sq ft
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Trundle Bed

Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(14 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Lounge Access

9.4 out of 10
Exceptional
(9 reviews)
  • 377 sq ft
  • Sleeps 5
  • 3 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Trundle Bed

Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

  • 377 sq ft
  • Sleeps 3
  • 3 Twin Beds

Premier Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

  • 581 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Premier Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

  • 581 sq ft
  • Sleeps 3
  • 2 Twin Beds

Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(55 reviews)
  • 291 sq ft
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

Moderate Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.6 out of 10
Excellent
(30 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

Premier Twin Room, Non Smoking(for 5 people) with Welcome Lounge Access

  • 581 sq ft
  • Sleeps 5
  • 2 Twin Beds, 2 Twin Trundle Beds and 1 Twin Sofa Bed

Premier Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 581 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Trundle Beds

Family Room, Non Smoking(for 8 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 581 sq ft
  • Sleeps 8
  • 4 Twin Beds, 2 Twin Trundle Beds and 2 Twin Sofa Beds

Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Sleeps 6
  • 3 Twin Beds, 1 Twin Trundle Bed and 2 Twin Sofa Beds

[Birthday/Anniversary] Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

[Non-smoking]Moderate Double Room

  • Sleeps 2

[Non-smoking] Deluxe Triple

  • Sleeps 6

[Non-smoking]Superior Twin Room

  • Sleeps 4

[Non-smoking] Premier Twin

  • Sleeps 4

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About the neighborhood

Osaka

Located in Konohana within a 5-minute walk of Universal Studios Japan, Oriental Hotel Universal City is within a few miles (5 km) of other popular sights like Kyocera Dome Osaka. Each of the 330 rooms at this 4-star hotel includes an electric kettle, a Smart TV, and a TV.

What's nearby

  • Universal CityWalk Osaka - 1 min walk - 0.0 miles
  • Universal Studios Japan - 3 min walk - 0.2 miles
  • Osaka Aquarium Kaiyukan - 3 min drive - 1.6 miles
  • Kyocera Dome Osaka - 6 min drive - 2.6 miles
  • Intex Osaka - 7 min drive - 4.2 miles

Getting around

  • Chidoribashi Station - 3 min drive
  • Universal City Station - 5 min walk
  • Itami Airport (ITM) - 35 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬3 min walk
  • ‪マリオ・カフェ&ストア - ‬8 min walk
  • ‪WOLFGANG PUCK PIZZA BAR - ‬4 min walk
  • ‪マクドナルド - ‬4 min walk
  • ‪ポートダイニング リコリコ - ‬5 min walk

About this property

Oriental Hotel Universal City

Hotel with a restaurant, 3-minute walk to Universal Studios Japan
Guests of Oriental Hotel Universal City enjoy access to free WiFi in public areas, coffee in a common area, and microwave in a common area. Self parking is available for JPY 3000 per day. The front desk is staffed 24/7 to help with access to locker space, tours or tickets, and luggage storage. Additional amenities include an ATM, a ballroom, and a vending machine.
49-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and slippers. Electric kettles, safes, and phones are also available. Change of towels is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 3,000 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,300 for adults and JPY 1,500 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Ballroom
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Guests booked in Breakfast Included rate plans receive breakfast for the number of guests ages 7 and older, and children 3 and younger, included in the reservation. Breakfast fees apply for guests ages 4-6 and are collected onsite.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1500 for children
  • Covered self parking fee: JPY 3000 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Parking has height restrictions.

Property is also known as

Oriental Universal City Osaka
Oriental Hotel Universal City Hotel
Oriental Hotel Universal City Osaka
Oriental Hotel Universal City Hotel Osaka

Frequently asked questions

Is a free cancellation option available at Oriental Hotel Universal City?

Oriental Hotel Universal City offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Oriental Hotel Universal City?

As of Nov 8, 2025, prices found for a 1-night stay for 2 adults at Oriental Hotel Universal City on Nov 18, 2025 start from $218.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Oriental Hotel Universal City?

This hotel is situated in Konohana, just steps from Universal Studios Japan and Universal CityWalk Osaka. You'll also find Osaka Aquarium Kaiyukan and Kyocera Dome Osaka within a short drive.

Will I be able to park at Oriental Hotel Universal City?

Yes, covered parking is offered for JPY 3,000 per day.

Does Oriental Hotel Universal City include a casino at the property?

No, Oriental Hotel Universal City doesn't have a casino.

Will I find an indoor pool at Oriental Hotel Universal City?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Oriental Hotel Universal City?

Amenities that appeal to couples at this hotel include in-room massages, Netflix, and slippers.

Are there hot tubs at Oriental Hotel Universal City?

No, this hotel doesn't have a spa tub.

Does Oriental Hotel Universal City have a restaurant that serves breakfast?

Yes, Oriental Hotel Universal City serves buffet breakfast each morning for a surcharge from its restaurant.

Will Oriental Hotel Universal City allow pets to stay free of charge?

No, pets aren't allowed at Oriental Hotel Universal City though service animals are welcome.

Does Oriental Hotel Universal City have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Oriental Hotel Universal City?

The closest major airport to Oriental Hotel Universal City is Itami Airport (ITM), which is 11.6 mi away (35 minutes by car). Another top airport is Kobe Airport (UKB), which is located 20.9 mi away (51-minute drive).

Are there rooms with balconies that I can book at Oriental Hotel Universal City?

No, there aren't any guestrooms with balconies at Oriental Hotel Universal City.

Oriental Hotel Universal City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 693 out of 1076 reviews
Rating 8 - Good. 248 out of 1076 reviews
Rating 6 - Okay. 89 out of 1076 reviews
Rating 4 - Poor. 23 out of 1076 reviews
Rating 2 - Terrible. 23 out of 1076 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Stayed 1 night in Aug 2025

10/10 Excellent

Masashi

Stayed 1 night in Aug 2025

8/10 Good

Wai Ki, Liverpool

Traveled with family
Liked: Cleanliness, amenities
The location was good but there was quite a lot of noise with the cleaners in the morning next door at 8:am. The views were nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thus is our second time staying at thus property and we highly recommend it. It's located on the citywalk which made it extremely convenient to get to Universal Japan (3-5 minute walk). There are tons of shopping and dining options, as well as a restaurant located at the property. The staff was friendly and helpful. They offer luggage storage too. The rooms are clean and have enough room for families. They offer amenities such as toiletries which is helpful when you gave forgotten something. The hotel us located by a metro station. Its only a 5 minute ealk. It was nice to have the accessibility of being able to have the access of the metro so close. We were able to jump on to explore Osaka (Dotonbori, Umeda, and Shinsekai areas, etc.). We will stay at this property again. We have enjoyed our stays!
Stayed 2 nights in Jul 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious for a family of 3. It was clean. The downside was there was no washer and dryer to wash our clothes and food was just limited to whatever was in City walk. I would highly recommend this hotel to others and it’s very close to USJ. I hope to stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Vlad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a great welcome lounge with live kitchen service!
Stayed 3 nights in Jul 2025

10/10 Excellent

Cornelius

Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent choice for anyone interested in visiting Universal Studios Japan
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities

最悪の体験でした。

7月20日に1泊Anniversaryコースを予約しました。 20日22時頃にチェックインしました。 その時対応して頂いた中田さんはとても対応がよくとても満足しました。 ですが21日9時頃USJに行くためチケットを購入しようとした時に対応された方がとても不愉快でした。その方の名札が見えにくかったのですが、女性の方です。 忙しかったのか目を見やず画面だけ見ての対応でチケットの枚数の間違い、チケットの値段をこちらが言わないと言わないのに支払い方法だけ聞く等7万以上ホテルに使っているのにも関わらずそのような対応でとても驚きました。 最初の方にも言った通り中田さんはとても良い対応でした。 それ以外の方はそれほどでは無いので気をつけてください。 私はこれからはこのホテルを使用しません。
Stayed 1 night in Jul 2025

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel
Stayed 2 nights in Jul 2025

8/10 Good

Charles

Stayed 3 nights in Jul 2025

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend and great price!

Great location within walking distance to train station and Universal Studios. Room was clean and beds comfortable. Pillows were a little hard. Room service did a great job each day keeping up the room with fresh towels! Robe like pajamas were put on the bed each night.
Stayed 3 nights in Jul 2025

10/10 Excellent

Francisco

Really close to the park
Stayed 2 nights in Jul 2025

10/10 Excellent

Wasala

Stayed 1 night in Jul 2025

6/10 Okay

Chen

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

teruko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

サービスがあるのに使えない残念さ・・・

ユニバーサルに近く、立地は良かったのですが、宿泊当日の朝からのinだったので、ウェルカムラウンジが付いてるものの、使用出来ないのが残念。閉園後、ホットドッグ、コーヒーのみでも部屋に持って入ってもいいよう、そのサービスを使えるようにしてもらえると満点です。
Stayed 1 night in Jul 2025

10/10 Excellent

Andy, freeport

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, close to the train station and just a couple minutes from USJ.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to usj, surrounded by shops and food options.
Stayed 3 nights in Jul 2025

10/10 Excellent

minjia

Liked: Cleanliness, property conditions & facilities
Very close to universial and staff very friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Cherry

Stayed 3 nights in Jul 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was well secured, in a perfect location. Everyone is really nice.
Stayed 3 nights in Jul 2025

4/10 Poor

Diamond

Traveled with family
Disliked: Amenities
Upon arrival staff did not fully detail in their welcome message what was offered. The breakfast buffet was horrible. Management was not helpful in providing taxi company information unless it was booked through the hotel directly. The couches in the main are were stained. The hotel had a slight odor. The only positive was the room size was good and the location was great.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kelly

Stayed 4 nights in Jul 2025

10/10 Excellent

Yu Hsi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Oscar

Stayed 2 nights in Jul 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and tasty breakfast to start the day. Love it.
Stayed 4 nights in Jun 2025