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Universal's Hard Rock Hotel

4.0 star property

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Photo gallery for Universal's Hard Rock Hotel

Outdoor pool, cabanas (surcharge), pool umbrellas
Exterior
Lobby
Room amenity
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
5800 Universal Blvd, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪1 min walk‬
  • Place, Universal CityWalk
    ‪8 min walk‬
  • Place, Universal Studios Florida
    ‪11 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

Deluxe Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^) | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

9.6 out of 10
Exceptional
(7 reviews)
  • 542 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

9.4 out of 10
Exceptional
(3 reviews)
  • 429 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 King Bed, Non Smoking (Hard Rock Club), Incudes Universal Express Unlimited^

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed, Non Smoking (Hard Rock Club), Incudes Universal Express Unlimited^

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 2 Queen Beds, Non Smoking (Hard Rock Club), Includes Universal Express Unlimited^

View from room

Club Room, 2 Queen Beds, Non Smoking (Hard Rock Club), Includes Universal Express Unlimited^

9.2 out of 10
Wonderful
(20 reviews)
  • 375 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Non Smoking (Future Rock Star Suite), Includes Universal Express Unlimited^

Suite, Non Smoking (Future Rock Star Suite), Includes Universal Express Unlimited^ | Premium bedding, in-room safe, desk, iron/ironing board

Suite, Non Smoking (Future Rock Star Suite), Includes Universal Express Unlimited^

  • 800 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (The King Suite), Includes Universal Express Unlimited^

Suite, 1 King Bed, Non Smoking (The King Suite), Includes Universal Express Unlimited^ | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking (The King Suite), Includes Universal Express Unlimited^

  • 640 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

View from room

Standard Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

8.8 out of 10
Excellent
(77 reviews)
  • 365 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Garden View (Mobility), Includes Universal Express Unlimited^

View from room

Room, 2 Queen Beds, Garden View (Mobility), Includes Universal Express Unlimited^

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Garden View (Mobility, Roll-In Shower), Includes Universal Express Unlimited^

View from room

Room, 2 Queen Beds, Garden View (Mobility, Roll-In Shower), Includes Universal Express Unlimited^

  • Garden view
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Club Room, 2 Queen Beds (Mobility), Includes Universal Express Unlimited^

View from room

Club Room, 2 Queen Beds (Mobility), Includes Universal Express Unlimited^

  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (Includes Universal Express Unlimited^)

Room, 2 Queen Beds, Non Smoking, Pool View (Includes Universal Express Unlimited^) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Pool View (Includes Universal Express Unlimited^)

8.8 out of 10
Excellent
(25 reviews)
  • 365 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View (Includes Universal Express Unlimited^)

View from room

Room, 2 Queen Beds, Non Smoking, Garden View (Includes Universal Express Unlimited^)

9.0 out of 10
Wonderful
(98 reviews)
  • Garden view
  • 377 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Orlando

Located in Florida Center, Universal's Hard Rock Hotel is a leisurely stroll from popular sights such as Universal Orlando Resort and Universal CityWalk. This 650-room, 4-star hotel has an outdoor pool along with free in-room WiFi and a gym.

What's nearby

  • Universal Orlando Resort - 1 min walk - 0.0 miles
  • Universal CityWalk - 8 min walk - 0.4 miles
  • Universal Studios Florida - 11 min walk - 0.6 miles
  • Universal’s Islands of Adventure - 13 min walk - 0.7 miles
  • Universal’s Volcano Bay - 3 min drive - 1.7 miles

Getting around

  • Orlando Station - 11 min drive
  • Sand Lake Road Station - 18 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • ‪Mel's Drive-In - ‬5 min walk
  • ‪Leaky Cauldron - ‬4 min drive
  • ‪Today Cafe At Universal Studios - ‬13 min walk
  • ‪Moe's Tavern - ‬10 min walk
  • ‪Richter's Burger Co. - ‬4 min drive

About this property

Universal's Hard Rock Hotel

Guests of Universal's Hard Rock Hotel have access to an outdoor pool, a gym, and a sauna. Parking is available for USD 36 per night (USD 45 per night for valet parking), and there's also a free theme park shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. IPod docks, coffee makers, and free newspapers are other standard amenities.
Recreational amenities at the hotel include a waterslide, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Self parking on site (USD 36 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 40 for adults and USD 5 to 20 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • beachclub
  • Emack and Bolios
  • The Kitchen
  • The Palm
  • Velvet Bar

Things to do

  • Arcade/game room
  • Beach volleyball
  • Early theme park entry
  • Express theme park tickets
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Early theme park entry
  • Express theme park tickets
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (5,995 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
HARRY POTTER and all related characters and elements © & ™ Warner Bros. Entertainment Inc. Publishing Rights © J.K. Rowling. *Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (Early Park Admission at Epic Universe to begin 5/23/25). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply. Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved.
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay
  • 2 total pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 35.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults, and USD 5 to 20 for children
  • Self parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 45 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hard Rock Hotel Orlando
Hard Rock Hotel Universal Orlando
Hard Rock Hotel Universal Orlando Orlando
Hard Rock Orlando
Hard Rock Orlando Universal
Hard Rock Universal Orlando
Hard Rock Universal Orlando Orlando
Hotel Hard Rock Universal Orlando
Universal Hard
Universal Hard Rock Orlando
Universal's Hard Rock Hotel ®
Universal's Hard Rock ®

Frequently asked questions

Is free cancellation available at Universal's Hard Rock Hotel?

Universal's Hard Rock Hotel provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Universal's Hard Rock Hotel?

As of May 31, 2026, prices found for a 1-night stay for 2 adults at Universal's Hard Rock Hotel on Jun 2, 2026 start from $575, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Universal's Hard Rock Hotel?

This hotel is situated in Florida Center within a short 6-minute walk of Universal Orlando Resort and also 11 minutes on foot from Universal CityWalk. You'll also find Universal Studios Florida and Universal’s Islands of Adventure less than a mile away.

Is there parking available at Universal's Hard Rock Hotel?

Yes, valet parking is offered for USD 45 per night and self parking is available for USD 36 per night.

Does Universal's Hard Rock Hotel feature a casino?

No, Universal's Hard Rock Hotel doesn't have a casino.

Is there an indoor pool at Universal's Hard Rock Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Universal's Hard Rock Hotel?

There are many amenities for couples at this hotel, including in-room massages as well as an al fresco restaurant and an outdoor pool.

Does Universal's Hard Rock Hotel have a hot tub?

No, but this hotel does have a steam room.

Does Universal's Hard Rock Hotel have a restaurant with a breakfast menu?

Yes, Universal's Hard Rock Hotel has 3 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Universal's Hard Rock Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Universal's Hard Rock Hotel for a fee of USD 150 per accommodation, per stay. The property also provides food and water bowls.

Does Universal's Hard Rock Hotel have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

What is the closest airport to Universal's Hard Rock Hotel?

The closest major airport to Universal's Hard Rock Hotel is Orlando Intl. Airport (MCO), which is 13.5 mi away (21 minutes by car). Another top airport is Kissimmee, FL (ISM-Kissimmee Gateway), which is located 20.1 mi away (28-minute drive).

Are there rooms with balconies at Universal's Hard Rock Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden and pool views.

Does Universal's Hard Rock Hotel have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Universal's Hard Rock Hotel.

Universal's Hard Rock Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 762 out of 1023 reviews
Rating 8 - Good. 144 out of 1023 reviews
Rating 6 - Okay. 78 out of 1023 reviews
Rating 4 - Poor. 21 out of 1023 reviews
Rating 2 - Terrible. 18 out of 1023 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jesús

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente cercanía instalaciones
Stayed 2 nights in May 2026

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2026

10/10 Excellent

Crystal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay and hotel was clean. We had fun.
Stayed 1 night in Apr 2026

10/10 Excellent

Jacqueline

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, staff were very helpful and courteous, we also had express passes for the parks which was brilliant , the pool looked great but unfortunately was closed due to weather but would definitely stay at this hotel again x
Stayed 2 nights in Feb 2026

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Incredible checkin process. The staff is top notch. Housekeeping was amazing. Pool side service was amazing. Room service was amazing. We will absolutely be back!
Stayed 3 nights in Feb 2026

10/10 Excellent

Stephen P, Bridgeport

Stayed 3 nights in Feb 2026

10/10 Excellent

Fernanda

Traveled with group
Liked: Cleanliness, staff & service, amenities
The service
Stayed 1 night in Feb 2026

10/10 Excellent

Carlos

Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Nice property and the best proximity to the parks
Stayed 7 nights in Jan 2026

10/10 Excellent

Nidhi, Brampton

Liked: Cleanliness, property conditions & facilities
Amazing!!!
Stayed 5 nights in Jan 2026

10/10 Excellent

Kristina

Liked: Cleanliness, property conditions & facilities
Excellent customer service, lux rooms
Stayed 2 nights in Jan 2026

10/10 Excellent

Caique

Stayed 1 night in Jan 2026

10/10 Excellent

Rohan

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel ambience. Pool a bit like a zoo but you are staying here for express passes and to be able to walk to the park. Room ok size. Double sink which helpful but bathroom lighting shockingly poor! Just remember you are paying 5 star prices for the benefits. The room is more 4 star.
Stayed 1 night in Jan 2026

6/10 Okay

Justine

Traveled with partner, Traveled with family
Check-in was good and went quickly. When we arrived at our room, we noticed the art on the wall was broken and there was nails sticking out where the piece of art was missing. It was also later in the evening when we arrived so we did not have any locations inside of the hotel to get filtered water besides requesting it from the bar/restaurant where they could fill a cup and the Fiji bottled water to purchase. We also love the water taxi and walkways that make it easy to get to the park. Upon using the shower in the room, we noticed a piece of blue painters tape on the shower tile like it was supposed to be covering something that could be broken. Overall wasn’t super happy with our experience for the price. Felt like amenities could be better and room could absolutely be in better shape for the price.
Stayed 5 nights in Jan 2026

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place and super close walk to Universal etc.
Stayed 1 night in Jan 2026

8/10 Good

Dawn

Liked: Cleanliness
Stayed 5 nights in Jan 2026

10/10 Excellent

Martha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a nice time. Not very crowded. Everyone was nice. Walked over to Universal Studios. Very quick walk. Spent have a day there then took the shuttle to Epic. Fun day. Had a nice dinner at the casual restaurant when we got back.
Stayed 2 nights in Jan 2026

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 9 nights in Jan 2026

10/10 Excellent

Lucy

Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Stayed 8 nights in Dec 2025

8/10 Good

Charlotte

Stayed 1 night in Dec 2025

10/10 Excellent

MICHAEL

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent. Great hotel. Great location. Great service
Stayed 3 nights in Jan 2026

10/10 Excellent

Nicole

Stayed 2 nights in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

10/10 Excellent

Taciana

Stayed 1 night in Oct 2025

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