Our stay at this property was extremely disappointing. We had to reach out for check-in information because the host provided nothing before arrival. They only responded after us reaching out to them, and even then the gate had no record of our reservation. Check-out instructions didn’t arrive until 10:00 a.m. on the day of departure, at the exact check-out time, and despite being unresponsive all week, the host showed up at the property right at 10:00 a.m.The home was dirty and poorly maintained. There was hair in the bed, smelly bedding, used soap in the shower, dusty décor, dirty dishes, brown stains on the floor, and a smelly game room we couldn’t use. The pool was also dirty. We had no Wi-Fi for 24 hours.There were also safety concerns, including exposed wires hanging in the master bedroom closet and a fire alarm that beeped nonstop due to a low battery. The ceilings were too high for us to fix it ourselves.We were relying on the heated pool and hot tub, but the host provided no information. When they finally responded—after days of us reaching out, we were told there was a fee but that it was “too late” to request it. This was never disclosed beforehand.Overall, the home was dirty, unsafe, and misrepresented, and the host was unresponsive, rude, and later lied to Vrbo to excuse it. I strongly recommend booking elsewhere.