Gaylord Palms Resort & Convention Center

4.0 star property

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Photo gallery for Gaylord Palms Resort & Convention Center

3 outdoor pools, cabanas (surcharge), pool umbrellas
Property video
View from property
Front of property - evening/night
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Air conditioning
  • Gym

Explore the area

View in a map
6000 West Osceola Parkway, Kissimmee, FL, 34746
  • Place, Old Town
    ‪2 min drive‬
  • Place, Wizardz Magic Theater
    ‪2 min drive‬
  • Place, Fun Spot America
    ‪2 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪25 min drive‬

Room options

Guest room, 2 Queen, Main Atrium view, Balcony

8.8 out of 10
Excellent
(8 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

1 Bedroom Deluxe Suite, 1 King, Sofa bed

8.0 out of 10
Very good
(1 review)
  • 831 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Guest room, 2 Queen, Florida view, Emerald Bay

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

1 Bedroom Executive Suite, 1 King, Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 625 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Guest room, 1 King, Florida view

8.8 out of 10
Excellent
(49 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Guest room, 2 Queen, Main Atrium view, Emerald Bay, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Guest room, 1 King, Main Atrium view, Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Guest room, 2 Queen, Atrium view, Balcony

9.2 out of 10
Wonderful
(23 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Guest room, 1 King, Atrium view, Balcony

9.4 out of 10
Exceptional
(20 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Guest room, 1 King, Florida view, Emerald Bay

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

Guest room, 1 King, Main Atrium view, Emerald Bay, Balcony

7.0 out of 10
Good
(4 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Guest room, 2 Queen, Florida view

9.4 out of 10
Exceptional
(80 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Guest room, 2 Queen, Water Park view, Gulf Coast Tower

9.0 out of 10
Wonderful
(14 reviews)
  • Park view
  • 410 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Guest room, 2 Queen, Florida view, Gulf Coast Tower

9.2 out of 10
Wonderful
(5 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Guest room, 2 Queen, Main Atrium view, Balcony (Mobility Accessible, Tub)

  • 410 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Guest room, 2 Queen, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Guest room, 2 Queen, Florida view, Gulf Coast Tower (Hearing Accessible)

  • 410 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Hearing Accessible)

  • 410 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Guest room, 1 King, Atrium view, Balcony (Mobility Accessible, Roll-in Shower)

  • 410 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Guest room, 1 King, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Roll-in Shower)

  • 407 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Guest room, 2 Queen, Florida view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

  • 408 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

  • 410 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Kissimmee

Located 2.6 mi (4.2 km) from Celebration Golf Club, Gaylord Palms Resort & Convention Center is within a 15-minute drive of other popular attractions like Disney Springs™. This 1718-room, 4-star hotel has 3 outdoor pools along with a full-service spa and a water park.

What's nearby

  • Old Town - 2 min drive - 1.7 miles
  • Wizardz Magic Theater - 2 min drive - 1.9 miles
  • Fun Spot America - 2 min drive - 1.7 miles
  • Disney Springs™ - 3 min drive - 2.4 miles
  • Universal Studios Florida - 17 min drive - 12.6 miles

Getting around

  • Kissimmee Station - 19 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 21 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪The Green Room - ‬3 min walk
  • ‪Fruit Shakes - ‬20 min walk

About this property

Gaylord Palms Resort & Convention Center

Gaylord Palms Resort & Convention Center features a full-service spa, 3 outdoor pools, and a water park. Parking is available for USD 40 per night (USD 55 per day for valet parking), and there's also an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and tours or tickets. Other amenities at this spa hotel include a children's pool, a gym, and 2 hot tubs.
Guests can expect to find Smart TVs with cable channels and Netflix. Bathrooms have hair dryers and designer toiletries. Refrigerators, coffee makers, and ceiling fans are other standard amenities. Housekeeping is available on request.
A health club and a water park (surcharge) with waterslides are featured at the hotel. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (USD 40 per night)
  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 17 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 6 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • MOOR
  • Old Hickory Steakhouse
  • SandBar
  • Villa de Flora
  • Wreckers Sports Bar

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Bodyboard
  • Children's pool
  • Full-service spa
  • Health club
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (406,660 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Smooth flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - January 2025
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 30.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 51.53 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Pool access
  • Shuttle service
  • WiFi access (may be limited)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 17 for children
  • Fee for in-room wired internet: USD 14.99 per day (rates may vary)
  • Self parking fee: USD 40 per night
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gaylord Palms
Gaylord Palms Kissimmee
Gaylord Palms Resort
Gaylord Palms Resort Kissimmee
Palms Gaylord
Gaylord Palms Hotel Kissimmee
Gaylord Palms Orlando
Gaylord Palms Resort Orlando
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Gaylord Palms Resort Convention Center

Frequently asked questions

Is a free cancellation option available at Gaylord Palms Resort & Convention Center?

Gaylord Palms Resort & Convention Center offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Gaylord Palms Resort & Convention Center?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at Gaylord Palms Resort & Convention Center on Apr 9, 2026 start from $382, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Gaylord Palms Resort & Convention Center?

This hotel is located in Kissimmee, close to Old Town, Disney Springs™, and ESPN Wide World of Sports Complex. You'll also find Walt Disney World® Resort and Disney's Hollywood Studios® within a short drive.

Is parking available on site at Gaylord Palms Resort & Convention Center?

Yes, valet parking is offered for USD 55 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Gaylord Palms Resort & Convention Center?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, massages, and mani/pedis.

Does Gaylord Palms Resort & Convention Center feature a casino at the property?

No, Gaylord Palms Resort & Convention Center doesn't have a casino.

Is there an indoor pool at Gaylord Palms Resort & Convention Center?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools and 2 hot tubs.

What will couples enjoy most about a stay at Gaylord Palms Resort & Convention Center?

There are many amenities for couples at this hotel, including Champagne service as well as 3 outdoor pools and a poolside bar.

Are there hot tubs at Gaylord Palms Resort & Convention Center?

Yes, this hotel has 2 spa tubs.

Does Gaylord Palms Resort & Convention Center feature a restaurant that includes a breakfast menu?

Yes, Gaylord Palms Resort & Convention Center has 6 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Gaylord Palms Resort & Convention Center allow pets to stay for free?

No, pets aren't allowed at Gaylord Palms Resort & Convention Center.

Does Gaylord Palms Resort & Convention Center have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Gaylord Palms Resort & Convention Center?

The closest major airport to Gaylord Palms Resort & Convention Center is Kissimmee, FL (ISM-Kissimmee Gateway), which is 8.1 mi away (21 minutes by car). Another top airport is Orlando Intl. Airport (MCO), which is located 19.2 mi away (28-minute drive).

Are there rooms with balconies that I can book at Gaylord Palms Resort & Convention Center?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy park or pool views.

Does Gaylord Palms Resort & Convention Center have a wedding venue on site?

There are wedding services available at Gaylord Palms Resort & Convention Center if that's in your vacation plans.

Gaylord Palms Resort & Convention Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1136 out of 1450 reviews
Rating 8 - Good. 154 out of 1450 reviews
Rating 6 - Okay. 73 out of 1450 reviews
Rating 4 - Poor. 38 out of 1450 reviews
Rating 2 - Terrible. 49 out of 1450 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean
Stayed 1 night in Mar 2026

10/10 Excellent

william

Stayed 1 night in Feb 2026

10/10 Excellent

Margaret

Stayed 1 night in Dec 2025

6/10 Okay

Leidy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and Amenities but not enough for 5 stars. But good overall for families
Stayed 2 nights in Dec 2025

6/10 Okay

Brandon

Liked: Cleanliness
Disliked: Amenities
It was honestly disappointing. Our stay had a lot of hiccups. It took valet 30 minutes to get our car, causing us to be late to our destination. We got locked out of our room because the batteries need to be replaced on our door, something that should’ve been handle before a client checks in. Most of the staff was friendly and we appreciate the attempt at being a more traditional resort, however there was no follow through. There were many apologies from staff yet no action taken.
Stayed 2 nights in Dec 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

6/10 Okay

robertocarlos

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel was great. I was charged twice for this stay that what upsetting me i paid through expedia, and when I got to the hotel, they charged me again $622.95
Stayed 1 night in Dec 2025

10/10 Excellent

James A

Traveled with family
Liked: Cleanliness
Absolutely beautiful! Food was simply amazing!
Stayed 1 night in Dec 2025

10/10 Excellent

Duane

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and plenty to do
Stayed 2 nights in Dec 2025

10/10 Excellent

Jerod

Stayed 2 nights in Dec 2025

10/10 Excellent

Jerod

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Great hotel! Only thing needed is wheel chairs for emergency purposes
Stayed 4 nights in Dec 2025

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
It was absolutely perfect.
Stayed 2 nights in Dec 2025

10/10 Excellent

Arianna

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good and excellent places,all peoples are friendly.
Stayed 3 nights in Dec 2025

10/10 Excellent

joseph

Stayed 2 nights in Dec 2025

10/10 Excellent

Faris

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel! Great staff! Perfect stay
Stayed 2 nights in Dec 2025

8/10 Good

Andrew

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amenities
Stayed 2 nights in Dec 2025

10/10 Excellent

Alejandra

Stayed 2 nights in Dec 2025

10/10 Excellent

Jonathan, Naples

Stayed 1 night in Dec 2025

10/10 Excellent

Jackie

Stayed 2 nights in Nov 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything good
Stayed 3 nights in Dec 2025

10/10 Excellent

Derrick

Stayed 3 nights in Dec 2025

10/10 Excellent

Rolando

Stayed 2 nights in Dec 2025

10/10 Excellent

Jorge

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, staff was friendly, amazing restaurants, entertainment such as light show and circus show was top notch.
Stayed 4 nights in Dec 2025

6/10 Okay

GREGORY, Palm Bay

Stayed 2 nights in Dec 2025

10/10 Excellent

Claudia M, Apopka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visiting the Gaylord Palms is nothing short of extraordinary. Every activity and corner of the premises exceeded our highest expectations—truly a high-end experience. It’s not just a place; it’s a world of safe, convenient, and secure entertainment that’s genuinely captivating. Especially at Christmas, the atmosphere is pure magic. And the restaurants—beyond incredible, each one surpassing the next. It’s a must-visit destination!
Stayed 1 night in Dec 2025