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Casa completa

Game Room, Pool & Themed Bedrooms/Close2Disney!

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6 habitaciones y caja de seguridad en la habitación
Alberca al aire libre
Exterior
6 habitaciones y caja de seguridad en la habitación
Restaurantes

Opiniones

8.8 de 10,
Excelente

Casa completa

6 habitaciones4 baños14 personas3000 pies cuadrados

Servicios principales

  • Alberca
  • Tina de hidromasaje
  • Cocina
  • Lavadora
  • Secadora
  • Wifi gratuito

Explora la zona

Ver en el mapa
Kissimmee, FL
  • Place, Club de golf Mystic Dunes
    ‪3 min en auto‬
  • Place, Golfito Bonanza Golf & Gifts
    ‪3 min en auto‬
  • Place, Island H2O Live!
    ‪5 min en auto‬
  • Airport, Orlando, Florida, Estados Unidos (MCO-Orlando Intl.)
    ‪32 min en auto‬

Opciones de habitación

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Exterior

Universal's Helios Grand Hotel, a Loews Hotel

Orlando
  • Alberca
  • Tina de hidromasaje
  • Wifi gratuito
  • Restaurante
9.6 de 10, Excepcional, 298 opiniones
$320 por noche
El precio actual es de $360
28 jun. - 29 jun.
Total con impuestos y cargos
Universal's Helios Grand Hotel, a Loews Hotel

Información de la zona

Kissimmee

Con una ubicación conveniente en la zona de Windsor Hills, esta casa de vacaciones se encuentra a unos 3 kilómetros de Golfito Bonanza Golf & Gifts y a unos 5 kilómetros de Resort de Walt Disney World®. Esta casa de vacaciones incluye una alberca privada, una cocina y un patio.
Ver más casas de vacaciones en OrlandoSe abrirá en una nueva ventana

Qué hay cerca

  • Club de golf Mystic Dunes - A 3 min en auto - 1.7 km
  • Golfito Bonanza Golf & Gifts - A 3 min en auto - 3.0 km
  • Campo de golf Mighty Jungle Golf - A 4 min en auto - 3.4 km
  • Island H2O Live! - A 5 min en auto - 3.8 km
  • Resort de Walt Disney World® - A 7 min en auto - 5.4 km

Medios de transporte

  • Estación de tren Kissimmee - 26 min en auto
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 21 min en auto

Restaurantes

  • ‪McDonald's - ‬A 4 min en auto
  • ‪Starbucks - ‬A 3 min en auto
  • ‪Del Taco - ‬A 3 min en auto
  • ‪El Cafetal Bakery & Restaurant - ‬A 3 min en auto
  • ‪Osaka Bay Buffet - ‬A 3 min en auto

Información de la propiedad

Todo el hospedaje

Tendrás la casa completa para ti y las personas que te acompañen.

☀️2019 Recientemente renovado ☀️6BR Villa / Pool / 2. 5 millas a Disney / cerca de la casa club

¡Esta es una casa de vacaciones verdaderamente lujosa a un GRAN VALOR!

¡Recientemente renovado y actualizado en 2019! ¡Disfrutarás de que todo viene completamente nuevo!

Nuestra lujosa villa cuenta con:
• Villa de 6 dormitorios y 4 baños con piscina privada.
• 3 habitaciones King Master, 1 habitación Queen, 2 habitaciones Twin
• Todas las habitaciones tienen televisores HD
• GRATIS Cuna, trona
• Valla de seguridad para niños
• Cocina totalmente equipada con todos los electrodomésticos principales.
• Servicio de Internet inalámbrico
• Lavadora y secadora estándar.
• Comedor completo, sala de estar y gran sala
• Profesionalmente decorado y amueblado.
• Sala de juegos con mesa de billar y TV para juegos.
• Caminata muy corta a la casa club
• Nuestro administrador de la propiedad es uno de los mejores en el área de Disney. Se preocupan por brindar un servicio excelente tanto como nosotros. ¡Una combinación perfecta!
¡Esta casa te traerá la emoción de Disney y hará que todos hablen de tu viaje en los próximos meses!
Nota:
- El calor opcional de la piscina es de $ 25 más impuestos por día.
- La parrilla de gas BBQ opcional con tanque de propano completo comienza desde $ 65 / semana más impuestos

Además de esta hermosa casa, usted, como nuestro invitado, tendrá acceso completo a la casa club de Windsor Hills, una tienda diversa, una piscina estilo centro turístico, sala de juegos, sala de ejercicios, teatro y todas las demás comodidades sin costo adicional. También está a pocos minutos de tiendas y restaurantes.

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  • Alberca
  • Cocina
  • Lavadora
  • Secadora
8.0 de 10, Muy bueno, 6 opiniones
Stunning 5 Bd Home w/ Pool Close to Disney 7420

Servicios de la propiedad

Playa

  • Camastros en la playa
  • Toallas de playa

Alberca/spa

  • Alberca al aire libre
  • Alberca compartida
  • Alberca privada
  • Reja para alberca
  • Tina de hidromasaje

Internet

  • Disponible en la casa: wifi gratis

Estacionamiento y transporte

  • Las opciones de estacionamiento en la propiedad incluyen un garaje

Cocina

  • Cafetera y tetera
  • Horno
  • Lavavajillas
  • Licuadora
  • Máquina de hielo
  • Microondas
  • Olla para langostas o cangrejos
  • Parrilla de estufa
  • Refrigerador
  • Tetera eléctrica
  • Toallas de papel
  • Tostadora
  • Vajilla y utensilios de cocina

Comidas

  • Mesas

Habitaciones

  • 6 habitaciones
  • Se proporcionan sábanas

Baño

  • 4 baños
  • Jabón
  • Papel de baño
  • Regadera
  • Se ofrecen toallas
  • Secadora de cabello
  • Shampoo
  • Tina con regadera

Áreas comunes para sentarse

  • Área de comedor independiente
  • Mesa
  • Sala de estar

Entretenimiento

  • Juegos
  • Reproductor de DVD
  • Smart TV con canales de cable/satelitales
  • Videojuegos

Espacios exteriores

  • Asador
  • Muebles de exterior
  • Patio

Lavandería

  • Lavadora y secadora
  • Lavandería

Para tu comodidad

  • Aire acondicionado
  • Calefacción

Mascotas

  • No se aceptan mascotas

Facilidades de acceso

  • Si tienes necesidades de acceso especial, comunícate con la propiedad utilizando los datos que figuran en la confirmación de la reservación.
  • Camino a la entrada bien iluminado
  • No se permite fumar en la propiedad

Servicios e instalaciones

  • Caja de seguridad
  • Plancha y tabla de planchar
  • Servicios de concierge
  • Teléfono

Actividades

  • Futbolito
  • Golf
  • Mesa de billar
  • Sala de juegos o videojuegos
  • Tenis
  • Parque temático en los alrededores

Características de seguridad

  • Detector de monóxido de carbono (el anfitrión indicó que la propiedad cuenta con un detector de monóxido de carbono)
  • Detector de humo (el anfitrión indicó que la propiedad cuenta con un detector de humo)
  • Botiquín de primeros auxilios
  • Extintor de incendios
  • Cerradura de alta seguridad

Descripción general

  • Propiedad ubicada en un resort
  • Tamaño de la unidad: 279 metros cuadrados

Políticas

Check-in

Hora de inicio del check-in: 16:00
Check-in sin contacto
Edad mínima para hacer el check-in: 21 años

Check-out

Check-out antes de las 10:00
Check-out sin contacto

Instrucciones especiales de check-in

Recibirás un correo electrónico del anfitrión con las instrucciones para hacer el check-in y el check-out.
La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Mascotas

No se aceptan mascotas

Niños y camas adicionales

Se permiten niños: edad mínima de 0 a 17 años

Eventos

No se permiten eventos

Fumar

No se permite fumar

Información importante

Información importante

Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
No se permiten fiestas ni eventos de grupos
El anfitrión indicó que hay un detector de monóxido de carbono en la propiedad
El anfitrión indicó que hay un detector de humo en la propiedad
El equipamiento de seguridad de esta propiedad incluye extintor de incendios, botiquín de primeros auxilios y cerradura de alta seguridad
Vrbo, nuestro sitio asociado, administra este hospedaje. Recibirás un correo suyo con un enlace a tu cuenta de Vrbo, donde podrás cambiar o cancelar tu reservación.

Otros nombres de la propiedad

6744df8b1f02e1004e3b4ecf

Preguntas frecuentes

What's there to do near this vacation home?

This vacation home is situated in Windsor Hills, close to ESPN Wide World of Sports Complex, Disney's Animal Kingdom® Theme Park, and Disney's Hollywood Studios®. You'll also find Walt Disney World® Resort and Island H2O Live! within a short drive.

Is there parking available at Game Room, Pool & Themed Bedrooms/Close2Disney!?

Yes, there is a garage.

Is this vacation home adjacent to a casino?

No, this vacation home is not connected to a casino.

Will I find an indoor pool at this vacation home?

No, this vacation home doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Game Room, Pool & Themed Bedrooms/Close2Disney! a good place to stay for couples?

There are many amenities for couples at this vacation home, including a private pool, a private pool in some house, as well as an outdoor pool.

Does Game Room, Pool & Themed Bedrooms/Close2Disney! have a hot tub?

No, there isn't a spa tub at this vacation home.

Does this vacation home provide breakfast?

No, this vacation home doesn't offer breakfast.

Will this vacation home allow pets to stay for free?

No, pets aren't allowed at this vacation home.

Does Game Room, Pool & Themed Bedrooms/Close2Disney! have connecting rooms available?

No, this vacation home doesn't feature connecting guestrooms.

Where is the closest airport to this vacation home?

The closest major airport to this vacation home is Kissimmee, FL (ISM-Kissimmee Gateway), which is 12.8 mi away (21 minutes by car). Another top airport is Orlando Intl. Airport (MCO), which is located 24.4 mi away (29-minute drive).

Are there rooms with balconies at Game Room, Pool & Themed Bedrooms/Close2Disney!?

Yes, every house at Game Room, Pool & Themed Bedrooms/Close2Disney! comes with a patio.

Opiniones de Game Room, Pool & Themed Bedrooms/Close2Disney!

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 28 de 45 opiniones
Puntuación de 8, es decir, Bueno. Basada en 6 de 45 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 10 de 45 opiniones
Puntuación de 4, es decir, Malo. Basada en 1 de 45 opiniones
Puntuación de 2, es decir, Terrible. Basada en 0 de 45 opiniones

8.4/10

Limpieza

Opiniones

Opinión verificada

10/10 Excelente

Amparo M.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The house was big and open. Furniture and veds comfortable and accommodating. My children loved the themed rooms. Game room was a hit. Pool heater didn't seem to work great.
Se hospedó 3 noches en febrero de 2026
Opinión verificada

10/10 Excelente

Norelle B.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Great house for a Disney Vacation

The house was great, the kids loved the pool at the house and the water slides at the community pool. Great location for both Disney and Universal.
Se hospedó 8 noches en julio de 2019
Opinión verificada

10/10 Excelente

Amanda M.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

disney trip 2022

We had a great stay at this property. It is a very short drive to Disney property. The location in the neighborhood is perfect for families. they playground across the street was great for the kids. We loved our stay
Se hospedó 8 noches en noviembre de 2021
Opinión verificada

10/10 Excelente

Kelly N.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Wonderful rental

This rental was great for our family with kids. We really enjoyed having the pool and the owners responded quickly. This was a great trip!!
Se hospedó 9 noches en noviembre de 2019
Opinión verificada

10/10 Excelente

Alison D.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Disney stay

Property was accurately portrayed, very clean and well kept. Close to park and water park for kids and close to Disney. Lots for kids to do inside the game room and outside in the pool. Love the themed rooms. Wonderful property and enjoyed our stay.
Se hospedó 5 noches en abril de 2023
Opinión verificada

10/10 Excelente

Peggy N.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Had a blast

We stayed for 5 nights and really enjoyed our time at the property. We splurged on the spa/pool heater and it was well worth it. We never really used the resort amenities but enjoyed the home and all it had to offer!
Se hospedó 5 noches en mayo de 2022
Opinión verificada

8/10 Buena

John M.

Le gustó: Check-in, comunicación, ubicación y veracidad del anuncio

Disney Dazzles

We had a great house with excellent location. It was 6 bedrooms and lots of TVs and a games room and pool for all to enjoy.
Se hospedó 9 noches en marzo de 2022
Opinión verificada

10/10 Excelente

Wesley W.

Le gustó: Limpieza, comunicación, ubicación y veracidad del anuncio
No le gustó: Check-in

Would stay here again

Great location. Nice, large home in a nice gated community. Check in through the gate via Lyft was inconvenient and long as we never received a gate code and the line to get in was always long. But overall we were happy with our stay.
Se hospedó 6 noches en mayo de 2021
Opinión verificada

10/10 Excelente

Dana N.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Excellent location for Disney

This home was great for our two families w teens and tweens. It was a short drive to Disney and we thoroughly enjoyed the pool/hot tub at the end of the day. The kids loved the themed rooms and having two masters was perfect for our two families. Be sure to read the details of what is included so you pick up extra toilet paper, laundry detergent and salt/pepper. Great location and main loving space.
Se hospedó 5 noches en noviembre de 2020
Opinión verificada

10/10 Excelente

Emil S.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Great stay, smooth check in very nice community

I stayed at this house with my family and we had a good time. Great amenities, close to a mini resort with slide and pool (passes included with stay, walking distance. Great if you have kids. Neighborhood is very clean and security is top notch without worries of strangers wondering around that don't belong there. Quick response with owner/agency. All questions were answered in a quick manner.
Se hospedó 5 noches en febrero de 2021
Opinión verificada

10/10 Excelente

Willie F G.

Beautifully put together with young & old in mind

We just came back from our 2-week holiday in Disney, Orlando. Thanks to Kathy and Andy, we had a fantastic time. The clubhouse amenities in Windsor at Westside are amazing. Our grand kids enjoyed playing at the clubhouse everyday, only a 5-minut walking from the villa to the clubhouse. Everyone in our party of 12 people commented on their delight about the resort amenities. The service staff was professional, pleasant and helpful. The villa was clean, spacious and beautifully designed with attention to details. We already booked for next Fall and look forward to going back.
Opinión verificada

6/10 Aceptable

Robert K.

Le gustó: Limpieza, check-in, comunicación y ubicación
No le gustó: Veracidad del anuncio

Vacation

The pictures of the property show a different pool and pool area. The pictures are out of date for what the pool really looks like, broken tiles that are making the bricks pop up. The picture of actual pool is from 20 years ago but you have to really look at the pictures to see the real pool as the first picture of the pool in ad is someone else's pool. Please make owners have current pictures of there properties, not 20years old pics.
Se hospedó 4 noches en febrero de 2024
Opinión verificada

8/10 Buena

Joe S.

Le gustó: Limpieza, check-in, ubicación y veracidad del anuncio

Great stay overall, more towels would be nice.

Overall a great stay. 4 stars overall just due to no hand towels or kitchen towels provided. We requested them from the staff via text. They responded and said they would have some brought but never did. Communication with the host company was ok, but slow. Hot tub/pool heat are not included. So we did have to pay extra for that upon arrival. Heat was turned on in a couple days and we used the hot tub after that. Overall would recommend, but would hope hand & kitchen towels are provided next stay.
Se hospedó 7 noches en junio de 2023
Opinión verificada

10/10 Excelente

Emily L.

Le gustó: Limpieza, check-in, ubicación y veracidad del anuncio

Great place to stay with a family

We've stayed at this gated community a number of times but our first time in this particular house. It's a great place, large house, fun pool and hot tub, game room, and it's a short walk to the large community pool and water slides. My kids love going there. The only frustration was that I had asked for pool heat to be turned on but it wasn't when we got there, so I had to spend time on several phone calls with the property management company about that, and then we didn't have pool heat for our first day there. I suggest making sure they confirm that you're getting pool heat turned on so it's ready when you arrive. The dishwasher didn't work, but they were very responsive when I told them it didn't work. Other than that, everything was awesome and we had a great time!
Se hospedó 4 noches en febrero de 2024
Opinión verificada

6/10 Aceptable

Alexandra W.

Le gustó: Check-in y ubicación
No le gustó: Limpieza y comunicación

Just OK - Needs some changes and updates

Overall we had a nice stay, but the property needs some serious updates: new carpeting, fresh paint, water stains fixed, weeds pulled across the patio. There are also almost no towels so expect to need to do a few loads during your stay. It says there is a ‘starting amount’ which I would take to mean one large towel, hand towel, and face cloth per occupant which wasn’t the case. I actually called and emailed the property management company (Nova) to see if maybe the cleaners forgot to leave some towels as it was that bad. I never heard a response back. Windsor Hills was great. But I wouldn’t pick this property or any managed by Nova in the future.
Se hospedó 7 noches en septiembre de 2021
Opinión verificada

6/10 Aceptable

Carolyn K.

Le gustó: Limpieza, check-in, ubicación
No le gustó: Comunicación

Great house pool didn’t work

Our stay in the house was very good. The pool area was covered with leaves and there was no broom to clean them. The pool was very dirty and after 3 calls to the property manager they came on the last afternoon only to tell us the pool had a leak and would not hold the chemicals. He did however clean the pool and put chemicals in it. The jets still weren’t working so for the entire week the pool was not available and no attempt was made to fix the leak. The weather was very warm for March and we were looking forward to using the pool. Beautiful property but we should have been advised that the pool was unavailable rather than asking if we wanted it heated
Se hospedó 7 noches en marzo de 2023
Opinión verificada

6/10 Aceptable

Jennifer K.

Le gustó: Check-in, comunicación, ubicación y veracidad del anuncio

Good location and very roomy

Great location very close to the parks and Walmart. Super easy to get in and out of the gate. Felt very safe and the welcome center with pool and game room were great! Cute little store with food and ice cream. We had enough space for our group of 12. We did have some issues with the house, pool and spa. Before taking our vacation we set up the heat of the pool and spa. Upon arrival the pool felt a little warm but the spa did not. We struggled the whole week with getting the spa warm it was a pain in the butt and very disappointing . There was bare minimum of every supplies. Make sure you get everything you would need for your stay ahead of time. We didn’t have enough towels and wash cloths to go around and didn’t have any dish towels or wash cloths. Dryer took for ever to dry. The pace could use some upgrading for sure. We made the best of it.
Se hospedó 6 noches en febrero de 2022
Opinión verificada

6/10 Aceptable

Justine D.

Le gustó: Limpieza y ubicación

Nice BUT hot tub / pool is a problem

The house was nice, clean and spacious. The hot tub / pool was extremely disappointing. I paid to have it heated and it was pointless because there was a leak, and the pool / hot tub had to be filled a few times. The rental company was fully aware of this problem prior to my check in and had the nerve to charge me for the heat when they knew it was futile. I have been in contact with the rental company during my stay and even now and, they refuse to refund me for the heat fee. I have proof that I contacted them while I was there, that's the excuse they give for not refunding (that I didn't contact them until after I checked out). Be fully aware that the pool / hot tub doesn't work properly, it leaks and the bubbles - don't bubble. I also told them about the broken / chipped dishes & cups (so dangerous), and dishwasher doesn't clean anything. 3 stars because the house itself was nice.
Se hospedó 6 noches en enero de 2025
Opinión verificada

6/10 Aceptable

Ravae S.

Le gustó: Check-in, ubicación, veracidad del anuncio
No le gustó: Comunicación

Nice, but needs repairs & better communication

The property was nice, but definitely needed some basic repairs. The patio furniture was dirty and the house temperature was very cold. Communication with property managers and owners was delayed and insufficient. It was a real challenge and took away from our vacation experience. Once the temperature was turned down, the house became too hot. My requests for adjustment were never responded to. The cushions were promised to be cleaned, and it never happened. We had to use our towels to sit on in order to be out on the patio. Leaky faucets, moldy caulking in all bathrooms, and the smell of sewer gas (from every sink) were total negatives for each bathroom. My dad is a plumber, he was there with us, so we were all acutely aware of the plumbing deficiencies. Additionally, there were missing light bulbs from light fixtures. The house looked like it did in the pictures and the neighborhood was really nice.
Se hospedó 7 noches en agosto de 2021
Opinión verificada

4/10 Mala

christina s.

Le gustó: Check-in y ubicación
No le gustó: Limpieza y comunicación

Good but not great

The property was in a great area not far from universal studios. I loved the master bed and the was really about it. Upon arrival we noticed the property was very unclean especially by covid standards.. The coffee pot had bugs in the pitcher, the master bathroom door looked like it had feces on the door, squashed roches on the blinds and drapes in master bedroom and a few other areas of the house, the microwave was broken and wouldn't shut (had to call like 4 times to get someone to fix that so my disabled mother in law would be able to heat her food while we stayed at the park) They did come fix it but never brought a new coffee pot so we just bought one.) A ton of the furniture was broke- the couch the chair/bench by the front door and the Foosball table in the garage. We took a ton of pictures because we didn't want to be considered for the fault.... The air hockey table was missing the puck and we couldn't even play it.. Also, the area where the game tables was located was really unusable in my opinion. Couldn't get the TV in game room to work and the Nintendo game only had one remote and no games (what's the point) and my daughter stepped on a tack in the garage/gameroom thankfully she was wearing flipflops.. All in all, for what we paid it wasn't worth it. This is honestly the worst review I've ever left and I hate to do it.. also, the staff in the clubhouse was very short when speaking to me and my husband it's like they were tired of dealing with people. We didn't even go back up there..
Se hospedó 5 noches en noviembre de 2021
Opinión verificada

10/10 Excelente

Kira K.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Great Family Fun

Our stay at four corners was very nice. The property is spacious, and we didn't feel like we were on top of one another during our stay. With 7 adults and 5 children, that was a huge plus! Having the pool at the house was a big win as well. We were able to go and enjoy the larger resort pool and water park in the morning and then after naps, we stayed in and played in the pool at the home. The house was pretty well stocked with items needed for the kitchen, and towels for the bathrooms. Really appreciated the master having a crib, and a pack and play stored on site. It was such a time saver and we didn't have to pack those items! The property is super close to really anything you would want to do in Orlando. A few "cons" : 1. The game room listed on line, while great, is in a garage. (It almost looks like a basement online.) So there is NO air. Just make sure to bring a box fan and open the garage doors if needed. It gets very hot in there. 2. Weeds were growing up in between the tiles of the back patio at the pool. The smaller kids just wanted to pluck it up and throw it around. Would be nice if those were taken care of before someone's stay. 3. We did not have great "neighbors" unfortunately which caused us to leave a day early. (This is no way the fault of the owner of course.) Just noting it because the houses are very close together. We could hear them partying all night. They were loud! Then despite there being a "no firework" policy they were setting them off. It was not easy to call the management number to about the noise, as it was supposed to go to an after hours answer service. That didn't happen. So we had to drive up to the main building to get the issue addressed. This is most likely not typical, but was part of our experience. That being said, I would rent this space again, and would just bring a few extra things with me, like a DVD player to help pass time on rainy days.
Se hospedó 5 noches en julio de 2020
Opinión verificada

6/10 Aceptable

Jamie P.

Le gustó: Check-in y ubicación
No le gustó: Limpieza, comunicación, veracidad del anuncio

Good location, just okay home

From the pictures online, I thought this place looked awesome. However, upon arrival it’s in need of some refurbishment, replacement of furniture, and a good deep cleaning. We were really excited about having our own pool and hot tub but were disappointed to find out dirty. There were no institutions on how to make the hot tub turn on, as it was pool temp. The place didn’t seem clean upon arrival either. Sinks in the bathroom seemed dirty, the counters didn’t seem cleaned off and everything just seemed pretty grimy. Especially the banister railing and patio door track. Yikes! They need to provide basic necessities of a home and not expect guests to buy items that will never be used up in the stay allotted! For example, there was also only a small amount of toilet paper, 1/2 roll of paper towel, tiny bars of hand soap in bathrooms, no washcloths bathrooms, no laundry soap, no towels for pool and were instructed NOT to use bath towels so then we had to go buy them since they wouldn’t fit into luggage, no cleaning supplies whatsoever so we had to buy Clorox wipes just to tidy up what the cleaning service didn’t do. No salt and pepper or very basic seasoning, no hot pads, and no kitchen towels. To me, when you rent a home, some of these items should just be there especially when we’re paying a premium price to be there. There was no way to take all these things back with us, so we just left them there for the next guests. I sent an email to the property manager on the 2nd day of our 11 day stay and never heard back from them on resolving anything. The person they hired to clean the pools just happened to be making the rounds to us and our neighbors on the third day, but otherwise I’d be willing to bet we’d just be stuck. Oh, and that person came unannounced, so all the sudden you looked out to the patio to see him outside! lol, one way to do it, I guess. On the bright side, the location is in good proximity to the parks, which is what we spent our time doing. So, In that regard, this place was a good fit. Once the pool was clean, we enjoyed it.
Se hospedó 10 noches en marzo de 2022
Opinión verificada

6/10 Aceptable

Paul D.

Le gustó: Check-in, ubicación, veracidad del anuncio

Could do with some TLC

This would once have been a superb property , which unfortunately is suffering from lack of maintenance. Some of the areas of concern are listed below, I have left out the minor niggles. Games Room - Not Usable. The cues for the pool table had no tips, The Air Hockey table had no air and the bar football table had no ball! The Living Room - Settee had collapsed previous to our visit (as stated on a previous review). We had to prop it up with tiles we found in a store cupboard. A bench seat adjacent to the front door had bent legs at one end and is in danger of a similar collapse. Both of these could be considered dangerous. Bedrooms - Quilts had no covers. I doubt whether these are washed on a regular basis, so I would consider covers as essential for hygiene purposes. Pool Area - Netting barrier to divide pool off from house is in poor condition. There was a hole in the Lanai which let in wildlife ( we had a squirrel and a Racoon in the pool area!) There is one broken chair and the area surrounding the pool was weed infested. My wife spent some time weeding the area to make it better for us to use the pool. Despite all of the above , we enjoyed our stay ( we always make the best of a poor situation ) as the location and the resort itself were good.
Se hospedó 14 noches en abril de 2022
Opinión verificada

6/10 Aceptable

Ann T.

Le gustó: Check-in, ubicación, veracidad del anuncio

Okay with potential for excellent

Our extended family group of 11 (4 kids, 7 adults) stayed for 9 days. The location is great, very accessible to local attractions. The club house has a nice pool and is a great option for the kids. Unfortunately, the house was not in a state I would expect and communication with the property manager was poor. We checked in on a Thursday evening to find that the house had definitely not been thoroughly cleaned as a Covid19 precaution and scheduled maintenance work (as was cited for the reason we could not check in early). The highchair was full of food from previous guests, faucets were not able to be turned off, toilets ran continually, and bathrooms had dust bunnies and dirty walls. There were three washcloths and not enough bath and hand towels, no bath/floor mats and only 6 forks in the whole house. Windows were caked in mossy mold as was the side of the pool. The pool deck was covered in weeds, patio furniture was filthy and worn out, and screens around the pool were missing/broken. Water stains on ceilings, missing light bulbs and switches that did not work in 3 of the 6 bedrooms was a daily frustration. The washing machine was operational but so loud that it could be heard throughout the house. Understanding that rental homes are not always kept to the same standard that we keep our own homes, I reached out to the booking company the day after we arrived requesting more forks, lightbulbs/attention to the switches that did not work and additional towels and washcloths. I also noted the faucets and toilets as the water waste was not environmentally friendly. I received a prompt reply from the booking agency stating that they would be in touch with the property manager and someone would contact me the following day. We received no reply or communication from anyone until someone showed up at the house unannounced 18 hours before our checkout time from a 8 night stay... They replaced a light bulb, fixed a running toilet and dropped off two sets of new silverware and 4 towel sets...none of which we could use at that point in our stay (as we had already purchased forks and made due with our beach towels and did not have time to wash the new towels provided). The home owners communicated well leading up to the trip, the rental process and fees came with no surprises and the home layout was as advertised. Unfortunately there was a lot of room for improvement that could have made the stay much more enjoyable.
Se hospedó 8 noches en octubre de 2021
Opinión verificada

10/10 Excelente

Tamara R.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Nice home in great location

Great location, close to shopping and restaurants and 15 min drive to Disney parks. Playground across the street was shaded and resort water park walking distance. The pool and hot tub were a welcome retreat after a day at the parks. The house was big enough for all 11 of us with lots of space to spread out.
Se hospedó 8 noches en abril de 2021

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