This was our third family vacation at Champions Gate, but sadly, it was the most disappointing. The previous homes were great, but this one fell short. We had 17 people (9 adults, 8 kids), here’s what we experienced:
Bugs were everywhere - in the beds, on the counters, and we even saw a few cockroaches. By day two, we bought traps and sprayed ourselves. Pest control came on day three, but it didn’t help.
Beds – Every adult complained that the king/queen beds were uncomfortable.
Game Room - The pool table was warped and uneven. One game station didn’t work, and the other had no sound, so the kids didn’t enjoy it.
Dining Room - Dining chairs were ripped and uncomfortable, and there were only 13 chairs for a house that sleeps 18, which made meals difficult.
Living Room - The sectional couch felt like sitting on a gym mat—hard, flat, and plastic.
Theater - Some front-row recliners wouldn’t work, and the Xbox wouldn’t connect to the projector
Bathrooms - No floor mats for the tile floors, and the towels were small and rough. One bathroom had a leaking toilet and non-working outlets.
Kitchen - Only 4 plastic cups and mugs. The main chef knife was warped, and there was only 1 sponge and 2 dish towels. The icemaker didn’t work, and the stove ventilation set off the fire alarm twice. No sink stopper or Tupperware, though the property manager eventually brought both.
We hoped to enjoy the home when we weren’t at the parks, but dealing with these issues made it hard.