4/10 Malo
HISHAM
18 jul. 2025
We liked the location of the property but the staff which i don't like. The lady in the front desk(that was July 16th 2025 3.30 pm) told us to wait to see if the room is ready it took some time and then she sent us to the room we tried to open the door with no luck so went down to tell her that she said i will reprogram the key for you and the door does't open and went down again the same problem this happened three times after that she said i will send the mentainance guy he came the same problem finally told the guy to open the door with the physical key because we were tired after a long drive he opened and we found it was the wrong room it is a basic room but we reserved upgraded room so we talked to the front desk again and told her we payed extra money for that she said sorry i will change you room and the new room it did not open with the key again so she asked the guy again to open the door. The new room the TV wasn't working. we will not book this hotel again.
HISHAM
Se hospedó 1 noche en julio de 2025