When we arrived to our room the staff greeted us and was super friendly. The staff explained where everything was and was super super nice. Then we got up to our room. The sheets looked clean but there was a toenail in the bed. The carpet hadn't been cleaned/vaccumed. In the bathroom there was pee stains on the toilet, dirty sink/tub (had things that could have easily been wiped down), crumbs of food left in the fridge and microwave.. it was not a great stay. They charged me $25/pet, which is fine, but the pet fee cost almost the same as one night stay here. If you have other options to stay elsewhere, I would. I did not look at the reviews before staying here but I would highly recommend doing so, the "hotel" is actually a long term housing stay. People don't stay for just one night, they're staying for weeks at a time. We opted out of the free breakfast as the state of the room seemed unsanitary itself. I could not give enough praise to the staff that greeted us though, she was excellent!