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Aqua Palace Chatan by Coldio Premium

3.0 star property
Apartment with free parking, 8-minute walk to American Village

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Photo gallery for Aqua Palace Chatan by Coldio Premium

Outdoor pool
Top Floor Premium Suite Condo - Special version, Non Smoking | Down comforters, desk, free WiFi, bed sheets
Premium Suite Condo, Non Smoking | Down comforters, desk, free WiFi, bed sheets
Snack bar
Shopping mall

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi

Explore the area

View in a map
1-9-37 Kuwae, Chatan-cho, Chatan, Okinawa, 904-0102
  • Place, American Village
    ‪6 min walk‬
  • Place, US Naval Hospital Okinawa
    ‪7 min walk‬
  • Place, Sunset Beach
    ‪11 min walk‬
  • Airport, Naha (OKA)
    ‪39 min drive‬

Room options

View all photos for Premium Suite Condo, Non Smoking

Premium Suite Condo, Non Smoking | Down comforters, desk, free WiFi, bed sheets

Premium Suite Condo, Non Smoking

  • 807 sq ft
  • 2 bedrooms
  • Sleeps 11
  • 4 Large Twin Beds and 3 Twin Futons

View all photos for Top Floor Premium Suite Condo - Special version, Non Smoking

Top Floor Premium Suite Condo - Special version, Non Smoking | Down comforters, desk, free WiFi, bed sheets

Top Floor Premium Suite Condo - Special version, Non Smoking

  • 807 sq ft
  • 2 bedrooms
  • Sleeps 11
  • 4 Large Twin Beds and 3 Twin Futons

View all photos for Premium Suite Condo

Down comforters, desk, free WiFi, bed sheets

Premium Suite Condo

  • Sleeps 7

View all photos for Premium Suite Condo On The Upper Floor

Down comforters, desk, free WiFi, bed sheets

Premium Suite Condo On The Upper Floor

  • Sleeps 7

View all photos for ANNEX YUI NO IE II, Non Smoking

ANNEX YUI NO IE II, Non Smoking | Down comforters, desk, free WiFi, bed sheets

ANNEX YUI NO IE II, Non Smoking

  • 1808 sq ft
  • 3 bedrooms
  • Sleeps 15
  • 5 Large Twin Beds and 6 Twin Futons

View all photos for ANNEX YUI NO IE I, Non Smoking

ANNEX YUI NO IE I, Non Smoking | Down comforters, desk, free WiFi, bed sheets

ANNEX YUI NO IE I, Non Smoking

  • 3 bedrooms
  • Sleeps 12
  • 4 Double Beds and 1 Twin Bed

View all photos for ANNEX Clover, Non Smoking

ANNEX Clover, Non Smoking | Down comforters, desk, free WiFi, bed sheets

ANNEX Clover, Non Smoking

  • 807 sq ft
  • 2 bedrooms
  • Sleeps 11
  • 4 Double Beds and 2 Twin Futons

View all photos for ANNEX YUI NOIE Ii

Down comforters, desk, free WiFi, bed sheets

ANNEX YUI NOIE Ii

  • Sleeps 11

View all photos for ANNEX YUI NOIE I

Down comforters, desk, free WiFi, bed sheets

ANNEX YUI NOIE I

  • Sleeps 9

View all photos for ANNEX Clover

Down comforters, desk, free WiFi, bed sheets

ANNEX Clover

  • Sleeps 7

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About the neighborhood

Chatan

Aqua Palace Chatan by Coldio Premium places you within a 15-minute stroll of popular sights such as American Village and Depot Island. This 24-room, 3-star apartment building has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.
View more Apartments in ChatanOpens in a new window

What's nearby

  • American Village - 6 min walk - 0.4 miles
  • US Naval Hospital Okinawa - 7 min walk - 0.4 miles
  • Depot Island - 9 min walk - 0.5 miles
  • Chatan Park - 11 min walk - 0.6 miles
  • Sunset Beach - 11 min walk - 0.6 miles

Getting around

  • Tedako-Uranishi Station - 14 min drive
  • Naha Airport (OKA) - 43 min drive

Restaurants

  • ‪はま寿司北谷伊平店 - ‬5 min walk
  • ‪マクドナルド - ‬5 min walk
  • ‪A&W - ‬6 min walk
  • ‪京都北白川ラーメン 魁力屋 北谷美浜店 - ‬7 min walk
  • ‪おきなわ畑 でーじな豚 - ‬7 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Aqua Palace Chatan by Coldio Premium

Apartment with free parking, 8-minute walk to American Village
Guests of Aqua Palace Chatan by Coldio Premium enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. If you decide to drive, there's free parking. This apartment building also has a vending machine.
Each apartment is heated and features a kitchen and a balcony. A flat-screen TV comes with digital channels, and guests can stay connected with free WiFi. Beds sport down comforters and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a washer/dryer, an electric kettle, and a rice cooker.
Recreational amenities at the apartment include an outdoor pool.

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Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)

Restaurants on site

  • a la Bar
  • 大衆割烹足立屋北谷店

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Griddle
  • Microwave
  • Refrigerator
  • Rice cooker
  • Stovetop

Dining

  • A bar/lounge
  • A poolside bar
  • A restaurant

Bedrooms

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Laundry detergent
  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Designated smoking areas (fines apply)

Services and conveniences

  • Vending machine

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 24 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 24 2026 to February 26 2026 (dates subject to change):
  • Swimming pool

Access methods

Access code, private entrance

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 4 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a security system.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 11:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Coldio Aqua Palace Chatan
Aqua Chatan By Coldio Chatan
Aqua Palace Chatan by Coldio Premium Chatan
Aqua Palace Chatan by Coldio Premium Apartment
Aqua Palace Chatan by Coldio Premium Apartment Chatan

Frequently asked questions

What is there to do around Aqua Palace Chatan by Coldio Premium?

This apartment is located in Chatan, a short 8-minute walk from American Village and also 12 minutes on foot from Sunset Beach. You'll also find Kadena Air Base and Araha Beach within a short drive.

Is parking available on site at this apartment?

Yes, uncovered self parking is offered for free at the apartment. You'll find a max of 1 space per unit.

Does Aqua Palace Chatan by Coldio Premium include a casino at the property?

No, Aqua Palace Chatan by Coldio Premium doesn't have a casino.

Is there an indoor pool at Aqua Palace Chatan by Coldio Premium?

No, this apartment doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 11:00 PM. Note though that pool facilities will be unavailable from February 24 2026 until February 26 2026 (subject to change).

What amenities will couples enjoy at Aqua Palace Chatan by Coldio Premium?

There are plenty of amenities for couples at this apartment, including an outdoor pool, a poolside bar, and a poolside restaurant.

Does Aqua Palace Chatan by Coldio Premium have a hot tub?

No, there isn't a spa tub at this apartment.

Does Aqua Palace Chatan by Coldio Premium feature a restaurant that includes a breakfast menu?

No, Aqua Palace Chatan by Coldio Premium doesn't have a restaurant that serves breakfast.

Does Aqua Palace Chatan by Coldio Premium allow pets to stay free of charge?

No, pets aren't allowed at Aqua Palace Chatan by Coldio Premium.

What is the closest airport to Aqua Palace Chatan by Coldio Premium?

The closest major airport to Aqua Palace Chatan by Coldio Premium is Naha Airport (OKA), which is 12.8 mi away (43 minutes by car).

Are there rooms with balconies that I can book at Aqua Palace Chatan by Coldio Premium?

Yes, every apartment at Aqua Palace Chatan by Coldio Premium comes with a balcony.

Aqua Palace Chatan by Coldio Premium Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 144 out of 212 reviews
Rating 8 - Good. 47 out of 212 reviews
Rating 6 - Okay. 9 out of 212 reviews
Rating 4 - Poor. 8 out of 212 reviews
Rating 2 - Terrible. 4 out of 212 reviews

9.0/10

Cleanliness

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kimerly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful property. This room was the most spacious of our stay in Japan. There is a separate bedroom that can comfortably sleep 4 with an en-suite. There are 2 additional beds in the main area plus an additional shower and washroom. The washer and dryer worked better than any other place we stayed (we stayed at other places in Tokyo and Hiroshima). The rooftop bar and the rooftop infinity pool are a nice touch. The property is only a 7 minute walk to American Village. The only negative was self check in. It took three of us to figure it out and check in.
View of American Village from the rooftop infinity pool.
Stayed 2 nights in Nov 2025

4/10 Poor

Oscar

Disliked: Cleanliness, amenities
The room itself wasn't bad, but the stay was ruined by a few major problems: Inconsistent Hot Water: Hot water supply was very unreliable. It would run cold within 1-2 minutes of starting a shower, forcing me to turn the water off and wait for a few minutes before it got hot again. You can't even fill the bathtub because the hot water doesn't last long enough. Poor Directions: Finding the place was a nightmare. I booked the ANNEX Clover but only found out it was in a completely different location when I got to the main hotel. The "guide" they gave me was useless, and I had to figure out how to get there on my own. This meant putting all my luggage back in the car and driving again. Confusing Parking: The parking situation was a mess. I was assigned a specific spot number for the Annex, but that number wasn't actually visible when I arrived. I parked randomly at first. Only after going inside did I find a map that clarified which spots were which, forcing me to go back out and move my car. Bugs: There were bugs in one of the bedroom so keep that in mind if you plan to stay here. Keep in mind this is a self-service hotel. There's no one around to help instantly if you have an urgent issue. I guess you get what you pay for, so think twice before you book here.
Stayed 4 nights in Oct 2025

8/10 Good

Brandon

Traveled with family
Liked: Room comfort

Nice option for space and self-cooking

No staff for check-in, just a tablet which worked fine for us. No cleaning during the 3 days we stayed which again was fine for us. The separate washer and dryer on site were nice. Apartment was large and appliances worked well. Didn't get a chance to check out the rooftop pool. Only negative was mildew/mold growth in showers which seems like it might be unavoidable in Okinawa - humidity was nearly 80% with temps in the high 80's while we stayed. Ran AC and fans consistently to cut through it. Otherwise very clean - furnishings and bedding were nice and kitchen in good shape.
Stayed 3 nights in Oct 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Great spacious property, pity about customer svc

Great property, very spacious especially for Japan city standards. Only gripe is with being able to talk to a representative is especially difficult. For example, parking is in specific spots, I came home one evening and found another car in my spot, I couldn't do anything about it. Next morning I found a note on my car as I had then parked in another spot. Resolving this issue is practically impossible.
Stayed 4 nights in Aug 2025

10/10 Excellent

Man Fung

Traveled with family and small children
Liked: Property conditions & facilities
great for staying
Stayed 2 nights in Jul 2025

10/10 Excellent

AIZA

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are big! Excellent! Perfect for family
Stayed 3 nights in Jun 2025

10/10 Excellent

Carlos Arturo

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

YIU CHUNG

Liked: Cleanliness, amenities, property conditions & facilities
Room are large and clean. Easy to assess.
Stayed 3 nights in Mar 2025

10/10 Excellent

Liang Chung

Traveled with family
Liked: Cleanliness, amenities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Brett

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay near American Village. Great views from the rooftop pool. Would definitely stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great spot?
Stayed 5 nights in Jun 2024

10/10 Excellent

Ronald

Stayed 3 nights in Jul 2024

10/10 Excellent

Jeeyung

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious for family trip!!
Stayed 3 nights in Jul 2024

8/10 Good

Arthur

Traveled with family
Liked: Cleanliness, property conditions & facilities
Unit was a good size for a family of five, clean quiet and comfortable. The pool is decent size with a view of the city, there is a bar on the rooftop which serves good mix of alcoholic drinks. There’s also a izakaya downstairs and a lot of restaurants are walkable. Will stay there again!
Stayed 3 nights in Jun 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a premium condo. The facilities were excellent. Huge apartment for our family of five. Super clean. Easy walk to nearby restaurants and America Village. The worst part was having to leave. Our kids loved the rooftop pool. Sogoi!!
Stayed 3 nights in May 2024

10/10 Excellent

Kimona

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s always a pleasure to stay at the Coldio.
Stayed 1 night in May 2024

10/10 Excellent

Sunyoung

Traveled with family
Liked: Cleanliness, room comfort
대가족 여행 추천해요. 한국인들 취향에 꼭 맞는 호텔입니다. 어른 6명 아이3명 정말 잘 지내다 갑니다. 룸도 너무 깔끔하고 전자레인지, 세탁기, 건조기, 식기, 청소기 등 필요한 건 다 있구요. 옥상에 수영장도 있어 너무 더울 때 아이들과 잠깐씩 즐기기 좋았어요. 아메리칸 빌리지 걸어서 갈 수 있구요. 인근에 편의점, 놀이터 있는 해변도 가까워요.
Stayed 3 nights in Apr 2024

4/10 Poor

Hong Sik

Traveled with family and small children, Traveled with family
Disliked: Amenities
Traveled with 3 yo and 1yo. I booked for 2 days and ended up staying only 1 day and checked out. Overall horrible experience and never will stay in any Coldio property when visiting okinawa. The good: - washer and dryer - good water pressure - large trash can The bad: - impossible checkin process. Never received qr or 6 digit code. Nobody is there to help. Cleaning staff and person over the phone spoke little to no English. - dusty under the sofa, bed - table is too dirty (woven wood making it difficult to clean) - very loud environment (loud car noise until 1am at night) - lot of light pollution in the room. The coldio sign in the mirror lights up in bright blue. Very annoying when sleeping. - TV only shows like 4 channels - not soundproofed well, gets very annoying when upstairs kids run around - Dadami and bathroom are half step up so my kids ended up falling quite often, safety hazard especially in the corner.

10/10 Excellent

Hyeran

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Shyla

Stayed 13 nights in May 2023

10/10 Excellent

Kimona

Stayed 2 nights in May 2023

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, room comfort
Everything was wonderful. The rooms are super clean and the communication for any mishaps are quickly resolved. The beds are a tiny bit hard but that’s just my personal preference. Otherwise, it has been a great stay
Stayed 8 nights in Apr 2023

10/10 Excellent

Reuben

Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2022

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Jun 2022

8/10 Good

Brian, Okinawa

Business traveler, Traveled with family
Liked: Cleanliness, amenities
Overall the place was great, it accommodated our family of two adults and three kids nicely. My kids favorite part was the pool. The staff was kind and helpful. The only down side was: sitting down to eat on the tatami mats was a adjustment and the stiffer bed was hard on my back. Even with that it was still a great place to stay.
Stayed 10 nights in Jul 2020

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