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Ark Palace Hotel

4.0 star property
Hotel in Odesa with a full-service spa and a health club

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Photo gallery for Ark Palace Hotel

Pool
Property entrance
Sauna, hot tub, steam room, Turkish bath, body treatments, hydrotherapy
Bar (on property)
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Breakfast available
  • Gym
  • Room service

Explore the area

View in a map
Genuezskaya 1b, Odesa, 65009
  • Arcadia Beach
    ‪3 min drive‬
  • Privoz Market
    ‪5 min drive‬
  • Deribasovskaya Street
    ‪6 min drive‬
  • Odesa (ODS-Odesa Intl.)
    ‪10 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

  • 377 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Double or Twin Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Luxury Suite

Luxury Suite | 1 bedroom, premium bedding, minibar, in-room safe

Luxury Suite

  • 452 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double or Twin Room

  • 322 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Odesa

Located in Arcadia within a mile (2 km) of Arcadia Beach, Ark Palace Hotel is within a few miles (5 km) of Odesa Academic Theater of Musical Comedy. This 36-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Arcadia Beach - 3 min drive - 1.6 miles
  • Privoz Market - 5 min drive - 2.9 miles
  • Deribasovskaya Street - 6 min drive - 3.5 miles
  • Lanzheron Beach - 6 min drive - 3.3 miles
  • Odesa National Academic Theater of Opera and Ballet - 7 min drive - 3.7 miles

Getting around

  • Odesa-Holovna Station - 11 min drive
  • Odesa (ODS-Odesa Intl.) - 21 min drive

Restaurants

  • ‪Forty Five Cafe Arcadia - ‬6 min walk
  • ‪Bon Appétit Le Silpo - ‬6 min walk
  • ‪Việt Corner - ‬8 min walk
  • ‪Hola Lola - ‬1 min walk
  • ‪Grace - ‬2 min walk

About this property

Ark Palace Hotel

Hotel in Odesa with a full-service spa and a health club
Guests staying at Ark Palace Hotel enjoy access to a full-service spa, a gym, and a sauna. If you drive, self parking is UAH 300 per day, and there's also a train station shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, conference space, and coffee/tea in a common area.
Guests can expect to find free WiFi and plasma TVs with cable channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, free newspapers, and free local calls are also available.
Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ark Spa Palace. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision.

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Terrace/patio

Orange Hotel

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 58 reviews
Orange Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Secured, covered self parking on site (UAH 300 per day)

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: UAH 300 for adults and UAH 300 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Savory

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool (guest access)
  • Sauna
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • No elevator

More

  • 2 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for UAH 1000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: UAH 40.00 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately UAH 300 for adults and UAH 300 for children
  • Covered self parking fee: UAH 300 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: UAH 1000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the train station pick-up service (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a first aid kit.

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Ark Palace
Ark Palace Hotel Apartments
Ark Palace Hotel Apartments Odessa
Ark Palace Odessa
Ark Palace Hotel Odessa
Ark Palace Hotel
Ark Palace Hotel Spa
Ark Palace Hotel Hotel
Ark Palace Hotel Odesa
Ark Palace Hotel Hotel Odesa

Frequently asked questions

Is free cancellation available at Ark Palace Hotel?

Ark Palace Hotel provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What is there to do close to Ark Palace Hotel?

This hotel is situated in Arcadia, close to Arcadia Beach, Privoz Market, and Lanzheron Beach. You'll also find Tikva Odesa and Deribasovskaya Street within a short drive.

Is there parking available at Ark Palace Hotel?

Yes, secured parking is offered for UAH 300 per day.

Is there a spa available at Ark Palace Hotel?

Ark Spa Palace is the hotel's spa and services include hot stone massages, sports massages, body wraps, and Ayurvedic treatments.

Does Ark Palace Hotel feature a casino at the property?

No, Ark Palace Hotel doesn't have a casino.

Is there an indoor pool at Ark Palace Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Ark Palace Hotel?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at Ark Palace Hotel?

Yes, this hotel has a spa tub.

Does Ark Palace Hotel feature a restaurant that includes a breakfast menu?

Yes, Ark Palace Hotel serves a full breakfast for a surcharge each morning at Savory.

Does Ark Palace Hotel allow pets to stay free of charge?

No, pets aren't allowed at Ark Palace Hotel.

Does Ark Palace Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Ark Palace Hotel?

The closest major airport to Ark Palace Hotel is Odesa (ODS-Odesa Intl.), which is 4.9 mi away (21 minutes by car).

Are there rooms with balconies at Ark Palace Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy park or city views.

Ark Palace Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 40 out of 90 reviews
Rating 8 - Good. 27 out of 90 reviews
Rating 6 - Okay. 11 out of 90 reviews
Rating 4 - Poor. 4 out of 90 reviews
Rating 2 - Terrible. 8 out of 90 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

6/10 Okay

Chetram

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property but very limited on towels. Hotel provide no robe to wear. Get no discount for spa service so do not be fool by the name.
Stayed 5 nights in Oct 2021

10/10 Excellent

Jeffery

Traveled with family
Liked: Cleanliness, staff & service, amenities
Awesome place
Stayed 3 nights in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

8/10 Good

Mohammed

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Its very noisy because the do construction in the hotel and i couldn't sleep well, i complained to the manager but still not stop the drilling without given notice or any apologize.
Stayed 3 nights in Jul 2021

10/10 Excellent

KM, San Francisco

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only place I stay in when it Odessa. Not in the center, but near my office and Arcadia.
Stayed 14 nights in Dec 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great staff, The best spa in Odessa and nice clean rooms
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was amazing! The staff was very friendly and accommodating, especially ladies at the restaurant and cleaning staff. The breakfast was good, the room was clean. Overall had a great stay. The only problem is- Orbitz says guests can use the gym and spa facilities which is not true, you have to pay around $29 for a gym/spa visit each time you would like to go.
Stayed 7 nights in Feb 2019

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay, good service and good location.
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

Nightmare

Completely dissapointed, bad management. It was impossible to stay in the room all day due to restoration works. Disappointing management, because unwilling to solve the issue. I have paid for being in vacation and rest and I have ended up in a nigtmare where was impossible to stay in the room and relax. I have spoken several timex with the management and they have been uncapable to find any solution. Overpriced the early check-in; swimming pool available under payment of extra. This hotel is a nightmare never again, they have lost a costumer.
Stayed 3 nights in Aug 2018

6/10 Okay

Geir

Ark Palace

Hotel was good. Execelent location. Personel where very helpful. Good food in the restaurant with reasonable prices. The first floor of the building is hotel, the rest is apartments for politicians and wealthy people. My room was a little outdated and had some renovation in the floor above me. The hammering and drilling started 9-10 and kept going for hours. Had no wifi conection at all in my room. My friend did not have these problems with his room. The breakfast was sparse.
Stayed 5 nights in Aug 2018

8/10 Good

Stephen, Incheon, South Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel next to shopping, restaurants and short walk to Arcadia beaches.
Stayed 4 nights in Jul 2018

8/10 Good

Scott, Holladay, Utah USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Insane Layout for Hotel Part

This is primarily a spa...and everything is geared to serve spa customers. The hotel on the other hand, it difficult to navigate to. In order to get to your rooms, you have to walk through the restaurant. Only there are two restaurants, one for the hotel and one for the spa. This is not readily apparent to a first time customer. Once you have found your room, you realize there is a set of elevators bear them. They go down to a second lobby...that does not serve the hotel! You cannot check out there, and the staff speaks very little English. Once again, confusing for a first-time customer. Apart from this, the hotel is gorgeous, the rooms spacious and comfortable. the decor is tasteful and current and the furniture is all new or in excellent condition. The staff that I dealt with prior to my arrival was wonderful. She emailed me several times and accommodated my pickup from the airport after it has been delayed, then canceled, then six hours later re-scheduled.
Stayed 1 night in Mar 2018

10/10 Excellent

KaL, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe, Luxury, Clean, Accommodating

I have tried to stay in other places in the area and they were a failure. Ark Place is my #1 choice in Odessa.
Stayed 13 nights in Oct 2017

8/10 Good

Hedda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean comfortable hotel

It was fine, only spent an evening there.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holisay

All was very good...from room..staff... to distance to the beach!!
Stayed 9 nights in Sep 2017

2/10 Terrible

Marcus

Disliked: Cleanliness, property conditions & facilities, room comfort

Not a 4-star hotel

When we came to check in at 2:30AM the room was not ready so we had to wait 20min for the room to be prepared. We ordered a twin-bed room and it was at best awfull. The A/C did not work, the beds were 2x70cm with no support, so you would just fall out of the bed. The closet was ruined, the in-room safe was not bolted, it was not possible to lock the bathroom door.. This is just what i remember from the top of my head. After the first night with no sleep we talked to the reception (a man), and he said he could have someone look at the AC, and that was it. I called Hotels.com who cancelled the rest of the booking (supposed to stay there 4 nights), but we still had to pay for the first night. Since I was tired and just wanted to get out of there I accepted it. When we checked out there was a girl at the reception that understood we were really not satified and wanted to make ammence, but then we had booked a new room in a decent hotel.
Stayed 4 nights in Jul 2017

8/10 Good

Yehuda

Liked: Staff & service, property conditions & facilities

A nice place to stay

A nice hotel very close to Arkadia, a 5 min walking distance. Clean room and very nice stuff, friendly and always wants to help. The breakfast is good, but not a lot of choices. The few problems we had was: The bed is double mattress instead of a king one, so it makes it not so comfortable. Sometimes there was a bad smell from the bathroom ??? The SPA is in a additional pay, 800 grn for a person (for a one entrance) so u can come and go. Also this price isn't including the Gym... But i have to say that it's a beautiful spa and the massages are in a reasonable price. Overall a nice place in a very good location at a reasonable price :-)
Stayed 2 nights in Jul 2017

6/10 Okay

Richard , Washington DC

Liked: Cleanliness, room comfort

Misleading

This was my 5th trip to Ukraine and ironically this hotel was on paper the classiest and most highly rated hotel that I stayed at in my five trips, but, turned out to be the biggest disappointment in all my trips. I want to take my hat off to the Hotel's two employees at the front desk, Olga and Irina. Its because of them I'm giving the hotel an overall rating of "OK". The Ark Palace & Spa web page doesn't mention that the Spa is a private contracting entity and is separate from the Hotel, in other words you must pay separately for this feature. I only used it once because the staff at this Spa was very cold and unfriendly especially the male attendant in the men's locker room on the morning of Tuesday May, 9th at approximately 9:30. I understand their was a language barrier, but his behavior was totally uncalled for, he screamed and yelled at me when I simply asked about locker room procedures and wristband information. When I asked about the wristband, he grabbed my wrist and pointed to the number printed on it and continued to scream and point at the lockers when I realized the number on the wristband was my designated locker. The women in the spa facilities weren't much better, very very cold and distant. The hotel staff with the exception of Olga and Irina at the front desk were very standoffish and impersonal. I won't be back !!

8/10 Good

May, montreux

Liked: Cleanliness, staff & service, room comfort
Decent hotel with own restaurant, very tasty. Good location close to Arkadia and nice shopping mall Sady Pobedi. Our 'luxury' suite was clean and cosy, with balcony. Shower and toilet were tiny though... Friendly staff, helpful.

10/10 Excellent

Valentina , D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience, loved it

The whole entire experience was excellent, recomend the hotel 1000%, thanks everyone for great service

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

Amazing stay, Great staff had an amazing stay.