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Kazzhol Hotel Astana

4.0 star property
Hotel with free breakfast, near Palace of Peace and Reconciliation

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Photo gallery for Kazzhol Hotel Astana

Enjoy a diverse dining experience with multiple buffet stations and ample seating.
Cozy retreat with a large bed, bedside table, and vibrant artwork.
Relax by the pool with a clear view, surrounded by a lounge area with comfortable seating and a beautiful floral touch.
Relax and socialize in our inviting lobby, featuring a seating area, bar, and artwork.
Relax by the pool surrounded by a beautifully tiled deck and soothing ambiance.

Popular amenities

  • Pool
  • Bar
  • Gym
  • Breakfast included
  • Room service
  • Housekeeping

Explore the area

Map
213, Balkantau Avenue, Astana, 010000
  • The US Embassy and the Consulate in Kazakhstan
    ‪14 min walk‬
  • Bayterek Tower
    ‪5 min drive‬
  • Kazakhstan Central Concert Hall
    ‪5 min drive‬
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪20 min drive‬

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Room options

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, minibar, in-room safe, desk

Standard Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | 1 bedroom, minibar, in-room safe, desk

Comfort Double or Twin Room

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom | 1 bedroom, minibar, in-room safe, desk

Deluxe Double Room, 1 Bedroom

  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Luxury Room

Luxury Room | 1 bedroom, minibar, in-room safe, desk

Luxury Room

  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, minibar, in-room safe, desk

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Astana

Located in Almaty District within 2 miles (3 km) of Palace of Peace and Reconciliation, Kazzhol Hotel Astana is within a few miles (5 km) of other popular sights such as Singing Fountain. This 119-room, 4-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • The US Embassy and the Consulate in Kazakhstan - 14 min walk - 0.8 miles
  • Singing Fountain - 5 min drive - 2.4 miles
  • Bayterek Tower - 5 min drive - 2.7 miles
  • Kazakhstan Central Concert Hall - 5 min drive - 2.4 miles
  • EXPO 2017 - 9 min drive - 4.8 miles

Getting around

  • Astana Railway Station - 25 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 29 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪Додо Пицца - ‬7 min walk
  • ‪Astana Skate Cafe - ‬13 min walk
  • ‪Zina Restaurant - ‬15 min walk
  • ‪Туран - ‬8 min walk

About this property

Kazzhol Hotel Astana

Hotel with free breakfast, near Palace of Peace and Reconciliation
At Kazzhol Hotel Astana, guests enjoy an indoor pool, a gym, and a sauna. You can take advantage of free parking, along with an airport shuttle for a fee (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.
Guests can expect free WiFi and LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Minibars, free local calls, and safes are other standard amenities.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Languages

English, Russian

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fergana

Things to do

  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Pool access available from 7:00 AM to 11:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Kazzhol
Kazzhol
Kazzhol Astana
Kazzhol Hotel
Kazzhol Hotel Astana
Kazzhol Hotel Astana Nur-Sultan
Kazzhol Astana Nur-Sultan
Kazzhol Astana
Nur-Sultan Kazzhol Hotel Astana Hotel
Hotel Kazzhol Hotel Astana
Kazzhol Hotel
Kazzhol Astana Nur Sultan
Kazzhol Hotel Astana Nur-Sultan
Kazzhol Astana Nur-Sultan
Kazzhol Astana
Hotel Kazzhol Hotel Astana Nur-Sultan
Nur-Sultan Kazzhol Hotel Astana Hotel
Hotel Kazzhol Hotel Astana
Kazzhol Hotel
Kazzhol Astana Nur Sultan
Kazzhol Astana Nur-Sultan
Nur-Sultan Kazzhol Hotel Astana Hotel
Kazzhol Hotel Astana Nur-Sultan
Kazzhol Astana
Hotel Kazzhol Hotel Astana Nur-Sultan
Hotel Kazzhol Hotel Astana
Kazzhol Hotel
Kazzhol Hotel Astana Hotel
Kazzhol Hotel Astana Astana
Kazzhol Hotel Astana Hotel Astana

Frequently asked questions

Is a free cancellation option available at Kazzhol Hotel Astana?

Kazzhol Hotel Astana offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What can I see close to Kazzhol Hotel Astana?

This hotel is situated in Almaty District within a short 18-minute walk of Hazret Sultan Mosque and also 9 minutes on foot from Schoolchildren's Palace. You'll also find Kazakhstan Central Concert Hall and Kazakhstan Ministry of Foreign Affairs within a short drive.

Will I be able to park at Kazzhol Hotel Astana?

Yes, self parking is offered for free at the hotel.

Is a spa located at Kazzhol Hotel Astana?

Spa services at the hotel include massages.

Does Kazzhol Hotel Astana feature a casino at the property?

No, Kazzhol Hotel Astana doesn't have a casino.

Will I find an indoor pool at Kazzhol Hotel Astana?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 11:00 PM.

What will couples enjoy most about a stay at Kazzhol Hotel Astana?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Kazzhol Hotel Astana?

No, but guests can enjoy a sauna at this hotel.

Does Kazzhol Hotel Astana feature a restaurant that includes a breakfast menu?

Yes, Kazzhol Hotel Astana serves free buffet breakfast at Fergana each morning.

Will Kazzhol Hotel Astana allow pets to stay for free?

No, pets aren't allowed at Kazzhol Hotel Astana.

Are there connecting rooms at Kazzhol Hotel Astana?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Kazzhol Hotel Astana?

The closest major airport to Kazzhol Hotel Astana is Astana (NQZ-Nursultan Nazarbayev Intl.), which is 13.6 mi away (29 minutes by car).

Are there rooms with balconies at Kazzhol Hotel Astana?

No, you won't find guestrooms with balconies at Kazzhol Hotel Astana.

Kazzhol Hotel Astana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 26 out of 48 reviews
Rating 8 - Good. 18 out of 48 reviews
Rating 6 - Okay. 3 out of 48 reviews
Rating 4 - Poor. 0 out of 48 reviews
Rating 2 - Terrible. 1 out of 48 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tatiana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service. Highly recommend

Прекрасный отель. Отличный приветливый персонал особенно девушки на reception desk. Отель чистый. Завтрак шикарный.
Stayed 1 night in Mar 2025

10/10 Excellent

Ehab, Mississauga

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Olga

Traveled with family
Excellent experience
Stayed 7 nights in Sep 2024

10/10 Excellent

Ruxandra Mihaela

Stayed 4 nights in Jun 2024

8/10 Good

Daria

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2023

10/10 Excellent

Stas

Stayed 5 nights in Jun 2023

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 7 nights in Oct 2022

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient, clean and reasonably priced Hotel

Convenient clean and reasonably priced. Staff is friendly and helpful. Good breakfast included in the rate.
Stayed 7 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Josh, Frankfurt, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff and great value

Only stayed one night but arrived very early in morning on first day. Staff were extremely accomodating and you can pay a little extra for an early Check in. Excellent room, modern, clean and well equipped. Only praise for the staff and their hotel. Thanks

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel bit of a dodgy location.

Just a quick stop over. It was a pleasure to have such excellent receptionists with very good English and all other staff in the hotel were fantastic, very friendly and efficient. It was hard to find and we did drive around for quite a while looking for it and the neighbourhood behind the hotel is not very nice certainly NO evening or even afternoon strolls

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Amer, London

Liked: Cleanliness, staff & service, property conditions & facilities

nice hotel/nice decor

the room was chilly - otherwise it was perfect - price was excellent - breakfast was reasonable

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel and Grear Staff

I was very happy at the Kazzhol Hotel. Everyone was very courteous and extremely nice. The restaurant was great and the breakfast has a wide variety of food. Great location.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Astana

The front desk ladies were really nice! Very helpful and informative. I look forward to going back!

8/10 Good

greg, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Astana Lay Over Hotel

The hotel staff was great and welcoming. Everyone spoke English to some level, which made communication very easy. I was able to go to the desk and check in with no issue at all. The hotel had a bellman available 24 hours. He unloaded my bags from the taxi when I arrived and delivered them to the room. Upon checkout at 2:30am he loaded the bags in the taxi. The cafe was also nice and clean. We ate lunch upon arrival and the food was good. The menu was in English and had a wide range of food. The downside of the hotel was the location. It was in a strange location and not well lit on the outside. My room overlooked an apartment building and we could hear noise from the apartments next to me. The beds were comfortable, I opted for a larger room and it was worth the extra expense. This was a short stay that was less than 24 hours, so I did not have a chance to use the pool or fitness center. Since this was a lay-over for me, we had the hotel help us arrange a taxi for 2:30am. They did this and also called my room when the taxi arrived. Again, staff was nice and pleasant.

8/10 Good

igor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel , good location, Fergana resonant

Very good place, always stay here while in Nursultan, Very good food Fergana restaurant
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Gaukhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Казжол

Прекрасный отель, отличный завтрак, хороший ресторан в здании отеля.
Stayed 1 night in Dec 2018

8/10 Good

Paul-F.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel situated in the "old" town Astana ( not the new Astana build 1998 dibvided by the river ) as it was at 500lm from my meetings it was ok nice swimming pool and sauna by the way
Stayed 3 nights in Nov 2018

8/10 Good

SEONGKYUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2018