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Emerald Hotel

3.5 star property
Waterfront hotel with a restaurant and a bar

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Deluxe King Room, Sea View | 1 bedroom, premium bedding, desk, blackout drapes
Deluxe King Room, Sea View | 1 bedroom, premium bedding, desk, blackout drapes
Exterior
Asian cuisine
Lobby

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
Vuna Road, Nuku'alofa, Tongatapu
  • Talamahu Market
    ‪6 min walk‬
  • Royal Palace of Tonga
    ‪16 min walk‬
  • Flea Market
    ‪5 min drive‬
  • Nuku'alofa (TBU-Fua'amotu Intl.)
    ‪34 min drive‬

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Room options

View all photos for Executive Mini Suite Sea View

Executive Mini Suite Sea View | 1 bedroom, premium bedding, desk, blackout drapes

Executive Mini Suite Sea View

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Sea View

Deluxe King Room, Sea View | 1 bedroom, premium bedding, desk, blackout drapes

Deluxe King Room, Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • 237 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Upstairs, Garden View

1 bedroom, premium bedding, desk, blackout drapes

Deluxe King Room, Upstairs, Garden View

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Downstairs, Garden View

1 bedroom, premium bedding, desk, blackout drapes

Deluxe King Room, Downstairs, Garden View

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, desk, blackout drapes

Deluxe Twin Room

  • 280 sq ft
  • Sleeps 3
  • 2 Queen Beds

About the neighborhood

Nuku'alofa

Emerald Hotel is a short stroll from Talamahu Market and Basilica of St Anthony of Padua. This 20-room, 3.5-star hotel has conveniences like a restaurant, a bar/lounge, and free self parking.

What's nearby

  • Talamahu Market - 6 min walk - 0.4 miles
  • Basilica of St Anthony of Padua - 13 min walk - 0.7 miles
  • Royal Palace of Tonga - 16 min walk - 0.9 miles
  • Ancient Tonga - 5 min drive - 2.5 miles
  • Flea Market - 5 min drive - 2.3 miles

Getting around

  • Nuku'alofa (TBU-Fua'amotu Intl.) - 43 min drive

Restaurants

  • ‪Friends Cafe - ‬10 min walk
  • ‪Cafe Escape - ‬11 min walk
  • ‪Reload Bar - ‬10 min walk
  • ‪Billfish Bar and Restaurant - ‬20 min walk
  • ‪Vietnamese Cafe - ‬11 min walk

About this property

Emerald Hotel

Waterfront hotel with a restaurant and a bar
Guests of Emerald Hotel enjoy features like meeting rooms, free newspapers and laundry facilities. There's free parking, and an airport shuttle (available 24 hours) for USD 25.00 per person. The front desk has multilingual staff that can help with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this beach hotel include a porter/bellhop, a TV in a common area, and wedding services.
Guests can expect to find 42-inch LCD TVs with digital channels. Beds sport premium bedding and bathrooms offer rainfall showers, free toiletries, and slippers. Other amenities include sitting areas, coffee makers, and desks.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Emerald Restaurant.

Things to do

  • Bicycle rentals
  • Playground
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Late check-in fee: USD 25 for check-in between 10:00 PM and 6:30 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 35.0 per day
  • Cribs/infant beds are available for USD 25.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 25.00 per person
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-in fee: USD 25 for check-in between 10:00 PM and 6:30 AM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 25.0 per stay
  • Rollaway bed fee: USD 35.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Emerald Hotel Tonga
Emerald Tonga
Emerald Hotel Nukualofa
Emerald Nukualofa
Emerald Hotel Nuku Alofa
Emerald Nuku Alofa
Emerald Hotel Nuku'alofa
Emerald Nuku'alofa
Emerald Hotel Hotel
Emerald Hotel Nuku'alofa
Emerald Hotel Hotel Nuku'alofa

Frequently asked questions

What can I see within easy reach of Emerald Hotel?

This hotel is located in Nuku'alofa, a short 6-minute walk from Talamahu Market and also 13 minutes on foot from Basilica of St Anthony of Padua. You'll also find Royal Palace of Tonga and Royal Tombs less than a mile away.

Is there parking available at Emerald Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Emerald Hotel include a casino?

No, Emerald Hotel doesn't have a casino.

Is there an indoor pool at Emerald Hotel?

No, there is no indoor pool at this hotel.

Is Emerald Hotel a good place to stay for couples?

Amenities that appeal to couples at this waterfront hotel include premium bedding and a rainfall showerhead in each guestroom with some featuring sea views.

Does Emerald Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Emerald Hotel have a restaurant with a breakfast menu?

No, Emerald Hotel doesn't have a restaurant that serves breakfast.

Does Emerald Hotel allow pets to stay for free?

No, pets aren't allowed at Emerald Hotel though service animals are welcome.

Are there connecting rooms at Emerald Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Emerald Hotel?

The closest major airport to Emerald Hotel is Nuku'alofa (TBU-Fua'amotu Intl.), which is 13.8 mi away (43 minutes by car). Another top airport is Eua (EUA), which is around 22.7 mi away.

Are there rooms with balconies at Emerald Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy sea or garden views.

Does Emerald Hotel offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Emerald Hotel.

Emerald Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 31 out of 125 reviews
Rating 8 - Good. 34 out of 125 reviews
Rating 6 - Okay. 29 out of 125 reviews
Rating 4 - Poor. 20 out of 125 reviews
Rating 2 - Terrible. 11 out of 125 reviews

6.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael van

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, including the restaurant are excellent. I can't say enough of the warm hospitality that was offered me throughout my 2 week stay. The hotel is well situated to lively nightime food options, walking along the waterfront, and close to town. The hotel is a little tired, but it also had its charm. Do yourself a favour and book one of the rooms facing the water - evenings on the patio taking in the ambiance are well worth the few extra $$ (versus a room with no balcony). Will definately go back to the Emerald. Thanks to the staff - wonderful!
Stayed 14 nights in Apr 2025

10/10 Excellent

Ashley

Stayed 4 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Michel

Liked: Staff & service, room comfort
Stayed 7 nights in Feb 2025

6/10 Okay

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Philip

Traveled with partner
Disliked: Cleanliness, amenities
Over priced , the property is. Falling apart with dust mites eating the furniture , door frame are falling off. Breakfast is 7.00 to 9.00 , you should go down as the is on milk in the room the have coffee or tea not even a spoon.
Stayed 4 nights in Jan 2025

10/10 Excellent

Maile

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Viliami

Stayed 3 nights in Jan 2025

10/10 Excellent

Ann, Salt lake city

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Ann, Salt lake city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was sweet.They were always helpful and professional. The only thing I didn't like was the parking spaces. Because this is also a bar &restaurant the parking spots sometimes full. We had a rental car and we didn't want to park it anywhere else but the hotel. Other then that I enjoyed my stay. Thank you so much.
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
Booked the suite with my husband. The space is great with a nice big studio rokm with a couch. Balcony was large and had table and chairs for 4. These may be the only positives. The bathroom was filthy, hair left in the bathroom, the drain cover left strewn on the floor, toilet seat was too small for the toilet bowl it was literally wobbling off. Kitchenette area was sticky not wiped down from previous guests. Only provided coffee mugs, no drinking glasses. When we went down to request glasses the staff member said we couldnt have glasses and made us purchase disposable plastic cups? Charging your inhouse guests for something that should be in the room already is crazy, especially after booking your most expensive room. Continental Breakfast in the morning was great. With a lovely attentive local staff member working. Great customer service from her.
Stayed 1 night in Jan 2025

4/10 Poor

Craig

Liked: Staff & service
Disliked: Cleanliness, amenities
The staff were excellent but the room was not too great. TV was cracked and unusable. Tea and coffee facilities but no bottled water or milk provided. Restaurant good and breakfast pleasant. No sleep possible firstly due to there being a karaoke session from a nearby place that finally ended at 615am. Then loud talking and laughing in the corridor and adjacent room. Will not stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Ilaiasi Lelei

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent service
Stayed 3 nights in Nov 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly, welcoming and helpful. The A/C in the room was wonderful because it was really hot outside. The room was also very spacious. The WiFi however was weak and would go on and off. There is a Chinese restaurant downstairs for convenience and other shops and downtown are within walking distance.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

It was great. Staff was very accommodating and helpful with airport shuttle and room while staying as a solo traveler for a short amount of time in Tonga. Would recommend
Stayed 1 night in Oct 2024

6/10 Okay

Aneth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They need to improve their breakfast as it gets too monotonous and boring after a couple of days
Stayed 7 nights in Oct 2024

6/10 Okay

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am a repeat visitor to the Emerald. It is in a good location, the staff are friendly, and the rooms are spacious with a comfortable bed and fridge. Hot water showers are a bonus in Tonga. The breakfast is included and comprises hard boiled eggs, toast, fruit and tea. My stay was booked for 11 nights and I payed full price 3 months in advance. Disappointingly Air NZ cancelled my return flight and I had to return two nights earlier than planned. I notified Emerald staff 48 hrs prior to departure that flights had been changed. When I requested a refund from management I was informed I would need to go through Hotel.com. Which I did. Despite several attempts Hotel.com could not get me the refund which was very disappointing.
Stayed 11 nights in Oct 2024

6/10 Okay

Dawn

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This place is in a great location and has so much old world charm that it could be a great hotel. But it's run down, lots of broken things, and not clean enough for most Americans.
Stayed 1 night in Sep 2024

8/10 Good

Gillian

Liked: Cleanliness, staff & service
Stayed 6 nights in Sep 2024

8/10 Good

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities
Some of the reviews were pretty terrible so was not expecting much from this hotel. However, we had a great room, clean linen, hot water and a working tv, Aircon and kettle! Plus the breakfast was pretty good too! I was more than happy!
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Told staff I’d be checking in at 230am. They said security guard would let me in. When I arrived there was no one there and I had to find my own key. Room was filthy, empty water bottles, trash, and leaves. No towels, no sheets, no pillows, and the door lock was taped to the door. The next morning the staff was embarrassed and moved me to another room but refused to credit me for the first miserable night. Continental breakfast is less than expected. Many better options in the area for room and food. Had to file a claim with hotels.com
Stayed 1 night in Aug 2024

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities
We booked rooms next to each other, but this was not an option when we arrived. Asked to move room on last day to facilitate a late booking from someone else but had to refuse this request which seemed unreasonable. Room itself was great - large and comfortable with excellent balcony with a sea view as advertised.
Stayed 12 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great stay!
Stayed 1 night in Jul 2024

6/10 Okay

Kiyotaka

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

8/10 Good

Shinya

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2024