Krystal Grand Nuevo Vallarta – All Inclusive

4.0 star property

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Photo gallery for Krystal Grand Nuevo Vallarta – All Inclusive

Buffet
Property video
Free minibar, in-room safe, blackout drapes, iron/ironing board
3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • All inclusive
  • Parking included
  • Free WiFi

Explore the area

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BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Nayarit, NAY, 63732
  • Place, Flamingos Golf Club
    ‪4 min drive‬
  • Place, Playa Bucerías
    ‪5 min drive‬
  • Place, Art Walk Bucerias
    ‪6 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪26 min drive‬

Room options

Standard Queen Bed

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Tropical View Doble

8.4 out of 10
Very good
(49 reviews)
  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Tropical View King

8.2 out of 10
Very good
(32 reviews)
  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Ocean View Doble

8.0 out of 10
Very good
(35 reviews)
  • Ocean view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite Pool view Doble

8.0 out of 10
Very good
(12 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean View Doble

7.8 out of 10
Good
(26 reviews)
  • Ocean view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean Front King

8.2 out of 10
Very good
(24 reviews)
  • Bay view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Altitude Club Junior Suite Swim Out King

9.2 out of 10
Wonderful
(11 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Altitude Club Junior Suite Swim Out Doble

8.6 out of 10
Excellent
(4 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Altitude Club Junior Suite Ocean View Doble

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Double Suite Superior with Sea View

  • 430 sq ft
  • Sleeps 4

Room Standard

  • 301 sq ft
  • Sleeps 2

Room Deluxe with Garden View

  • 365 sq ft
  • Sleeps 3

Room Deluxe with Sea View

  • 365 sq ft
  • Sleeps 3

Double Suite Classic with Pool View

  • 430 sq ft
  • Sleeps 4

Double Suite Junior with Sea View

8.0 out of 10
Very good
(1 review)
  • 430 sq ft
  • Sleeps 4

Double Room Deluxe with Garden View

  • 365 sq ft
  • Sleeps 4

Double Room Deluxe with Sea View

  • 365 sq ft
  • Sleeps 4

Double Suite Premium with Pool View

  • 430 sq ft
  • Sleeps 4

Suite Premium with Pool View

  • 430 sq ft
  • Sleeps 3

Suite Junior with Ocean View

  • 592 sq ft
  • Sleeps 3

Family Room -5 guests- Standard with Garden View

  • 365 sq ft
  • Sleeps 5

Family Room

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Large Twin Sofa Bed

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About the neighborhood

Nuevo Nayarit

Bay of Banderas is within a 5-minute walk of Krystal Grand Nuevo Vallarta – All Inclusive while other popular sites like Playa Bucerías are within a mile (2 km). This 480-room, 4-star property has 3 outdoor pools along with a full-service spa and 4 restaurants.

What's nearby

  • Nuevo Vallarta Beach - 3 min drive - 1.9 miles
  • Flamingos Golf Club - 4 min drive - 1.7 miles
  • Playa Bucerías - 5 min drive - 1.5 miles
  • Art Walk Bucerias - 6 min drive - 2.2 miles
  • Nayar Vidanta Golf - 12 min drive - 5.3 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 26 min drive

Restaurants

  • ‪Riu Palace Piano Bar - ‬1 min walk
  • ‪Bar Flamingos - ‬18 min walk
  • ‪Don Rafael - ‬19 min walk
  • ‪Restaurante Piccolo - ‬16 min walk
  • ‪Reflect Krystal Sky Bar - ‬1 min walk

About this property

Krystal Grand Nuevo Vallarta – All Inclusive

Guests of Krystal Grand Nuevo Vallarta – All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and tours or tickets. Other amenities at this all-inclusive property include a gym, free WiFi in public areas, and a conference center.
50-inch LED TVs come with cable channels. Other amenities include free minibar items, MP3 docks, and hair dryers. Change of towels is available on request.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda El Mortero
  • Restaurante "O"
  • The Grill

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center

Outdoors

  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Frequently asked questions

Can I book all-inclusive options at Krystal Grand Nuevo Vallarta – All Inclusive?

Krystal Grand Nuevo Vallarta – All Inclusive is an all-inclusive resort and rates come with buffet meals.

How much does it cost to stay at Krystal Grand Nuevo Vallarta – All Inclusive?

As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at Krystal Grand Nuevo Vallarta – All Inclusive on Mar 18, 2026 start from $405, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Krystal Grand Nuevo Vallarta – All Inclusive?

Krystal Grand Nuevo Vallarta – All Inclusive offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see within easy reach of Krystal Grand Nuevo Vallarta – All Inclusive?

This property is located in Nuevo Nayarit, just steps from Bay of Banderas. You'll also find Nuevo Vallarta Beach and Playa Bucerías within a short drive.

Will I be able to park at Krystal Grand Nuevo Vallarta – All Inclusive?

Yes, covered self parking is offered for free at the property.

Is a spa located at Krystal Grand Nuevo Vallarta – All Inclusive?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, massages, and mani/pedis.

Does Krystal Grand Nuevo Vallarta – All Inclusive feature a casino on the premises?

No, Krystal Grand Nuevo Vallarta – All Inclusive doesn't have a casino.

Is there an indoor pool at Krystal Grand Nuevo Vallarta – All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

What amenities will couples enjoy at Krystal Grand Nuevo Vallarta – All Inclusive?

This beachfront property offers plenty of amenities for couples including a beach bar, 4 restaurants, and 3 outdoor pools.

Are there hot tubs at Krystal Grand Nuevo Vallarta – All Inclusive?

No, but this property does have a sauna.

Does Krystal Grand Nuevo Vallarta – All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Krystal Grand Nuevo Vallarta – All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Does Krystal Grand Nuevo Vallarta – All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Krystal Grand Nuevo Vallarta – All Inclusive.

Are there connecting rooms at Krystal Grand Nuevo Vallarta – All Inclusive?

No, there aren't connecting guestrooms at this property.

How far is the airport from Krystal Grand Nuevo Vallarta – All Inclusive?

The closest major airport to Krystal Grand Nuevo Vallarta – All Inclusive is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 9.9 mi away (26 minutes by car).

Can I book a room with a balcony at Krystal Grand Nuevo Vallarta – All Inclusive?

Yes, some guestrooms at this property offer either a balcony and a terrace where guests can enjoy ocean and garden views.

Does Krystal Grand Nuevo Vallarta – All Inclusive have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Krystal Grand Nuevo Vallarta – All Inclusive.

Krystal Grand Nuevo Vallarta – All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 689 out of 1580 reviews
Rating 8 - Good. 441 out of 1580 reviews
Rating 6 - Okay. 249 out of 1580 reviews
Rating 4 - Poor. 102 out of 1580 reviews
Rating 2 - Terrible. 99 out of 1580 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Pamela

Stayed 6 nights in Jan 2026

8/10 Good

Harsha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff & food were excellent. The room wasn’t as we had expected close to the water or with a good ocean view. It might have been better if we’d had a room on a higher floor. It also didn’t have bathrobes, slippers or beach towels and in the bathroom the body lotion dispenser was constantly leaking. It was also difficult to get a spot on the beach loungers as some guests ‘reserved’ them with towels early in the morning but didn’t use them till much later in the day. It would be good for the hotel to have some policy around that.
Stayed 2 nights in Jan 2026

8/10 Good

Monica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, poor experience with service at The Grill but otherwise fabulous
Stayed 2 nights in Dec 2025

10/10 Excellent

rory charles

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable Staff were exceptionally helpful and friendly Family pool was lovely Food was very good and a la carte restaurants excellent One problem- extra payment required to use children's pool with slide.
Stayed 7 nights in Nov 2025

8/10 Good

AIMEE ALLISON

Stayed 7 nights in Nov 2025

8/10 Good

Amber

Traveled with family
Is was a nice holiday🙌
Stayed 7 nights in Nov 2025

10/10 Excellent

Edwin

Stayed 2 nights in Dec 2025

8/10 Good

Ilsse, Fellsmere

Stayed 1 night in Nov 2025

6/10 Okay

Stephanie Diane

Traveled with group
Liked: Cleanliness
Yes room was in good shape. We had ocean front and location and room was 10/10
Stayed 6 nights in Nov 2025

4/10 Poor

Brenda

Disliked: Property conditions & facilities
I was disappointed with my stay at the Krystal Grand Nuevo Vallarta. I had high hopes since I’ve been to another Krystal Grand before, but this one fell short in food quality, customer service, and overall upkeep. It’s a smaller property — still nice in appearance, but nothing that truly feels grand. The lady in the main lobby (the one with the overdrawn lipstick and crooked teeth) was rude and unhelpful, which really set the tone at check-in. On the positive side, the Expedia representatives in the downstairs office were phenomenal — friendly, helpful, and professional. When it comes to food, the buffet was actually better than the restaurants that required reservations. I tried all three restaurants, and my advice is to plan ahead and arrive on time, because they won’t serve you if you’re late. The food overall was mediocre at best. If you want to grab food from the buffet, be sure to be fully dressed with shoes — the staff strictly enforce this rule, even if you just came from the pool. I ended up bringing an extra outfit to change into each time. Amenities: The gym and pools close early (around 7–8 p.m.), which was disappointing since we were usually out on excursions during the day. The swim-up bar was fun, and the bartenders were great, especially Eder at the infinity pool — excellent customer service! The infinity pool itself gets very crowded, with people leaning over the edge most of the time, but it has a nice view. The iguanas by the pool were a cool touch, and the
Stayed 5 nights in Nov 2025

10/10 Excellent

Ashley Nichole

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was wondetful with a great pool view and we were high enough to also be able to see the ocean on the 7th floor as well. Staff was very friendly at the biffet and took great care of us when we checked in. Adrian at the pool and Rolando at the buffet restaurant were both standouts to us. It is clear they enjoy working with people and take great pride in providing an exceptional customer experience. Would highly recommend for families and ideal for adults only as well.
Stayed 9 nights in Nov 2025

6/10 Okay

Vicky

Stayed 5 nights in Oct 2025

6/10 Okay

Martha

Traveled with family
Liked: Cleanliness, staff & service, amenities
We stayed at the Krystal in October and overall had a wonderful vacation. The rooms were clean and comfortable, and the hospitality throughout our stay was truly amazing. The coffee bar was also a standout — absolutely fantastic! That said, there were a few areas that could be improved. The buffet was on the smaller side and didn’t offer much variety, and one of the restaurants was only open on Fridays and Saturdays, which was a bit disappointing. My biggest complaint, however, was the lack of nighttime entertainment. There wasn’t a designated area for shows, and what they did offer seemed geared more toward locals than hotel guests. Despite these drawbacks, we still enjoyed our time at the resort. With a few enhancements, it could be an even better experience.
Stayed 7 nights in Oct 2025

6/10 Okay

Dannury

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Food, service, views everything good
Stayed 3 nights in Nov 2025

8/10 Good

Cristian

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Room was outdated but everything else was awesome
Stayed 7 nights in Nov 2025

2/10 Terrible

Samantha

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The place was insanely busy and dirty. Not a relaxing stay. Loud music constantly, dirty used plates and cups all over the resort. The food was subpar and the restaurants were worse than the buffet.
Stayed 6 nights in Nov 2025

10/10 Excellent

Yening

Liked: Cleanliness, staff & service, property conditions & facilities
Hopefully they can improve the internet.
Stayed 5 nights in Nov 2025

10/10 Excellent

Israel Gomez

Stayed 7 nights in Nov 2025

10/10 Excellent

Jesus

Stayed 3 nights in Nov 2025

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall buffet was the best!
Stayed 3 nights in Nov 2025

4/10 Poor

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

8/10 Good

Hector

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nuestra experiencia en general fue buena. La relación costo/calidad es buena. Vale lo que pagas la verdad. La comida deliciosa en todos los restaurantes a la carta en especial el mortero (mexicano) El bufete es bueno también; tiene mucha variedad. El personal del hotel fue amable. Es un hotel no es muy grande en mi opinión muy familiar; lo que nos pareció excelente porque viajábamos con toda la familia (2 adultos / 2 niños) Cosas por mejorar, las almohadas de los cuartos están muy duras. LO RECOMIENDO ampliamente si vas en plan familiar, si fuera de luna de miel o con mi esposa solo la verdad optaría por otra opción (hay muchos niños) e independiente que hay zona de adultos y niños comparten muchas áreas comunes. Saludos
Stayed 5 nights in Nov 2025

8/10 Good

Debora

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
There was a great deal of things to do The rooms and resort were clean
Stayed 7 nights in Nov 2025

8/10 Good

Courtney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family loved the beach access and the pool was amazing. All of the staff was very friendly and our family room was huge. My only complaint was that the food was only mediocre. It wasn't bad but it was great either. We dined at the buffet and the restaurants. Overall, we had great experience at the Krystal grand Nuevo Vallarta.
Stayed 7 nights in Nov 2025

10/10 Excellent

Elyse

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, good view, clean beach
Stayed 3 nights in Nov 2025

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