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Mercure Norwich Hotel

4.0 star property

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Photo gallery for Mercure Norwich Hotel

Daily buffet breakfast (GBP 17.95 per person)
Meeting facility
Indoor wedding
Property entrance
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
121-131 Boundary Road, Norwich, England, NR3 2BA
  • Place, David Lloyd Leisure
    ‪5 min walk‬
  • Place, Hellesdon Hospital
    ‪18 min walk‬
  • Place, Anderson's Meadow
    ‪18 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪3 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Privilege, Double Room, 1 Double Bed

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Superior Suite, 1 Double Bed

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 1 King Bed with Sofa bed

  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Free WiFi
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8.0 out of 10, Very Good, 808 reviews
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About the neighborhood

Norwich

Located within a 5-minute walk of David Lloyd Leisure, Mercure Norwich Hotel is within a mile (2 km) of Hellesdon Hospital. This 107-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • David Lloyd Leisure - 5 min walk - 0.3 miles
  • Hellesdon Hospital - 18 min walk - 1.0 mile
  • Anderson's Meadow - 18 min walk - 1.0 mile
  • Wensum Park - 2 min drive - 1.1 miles
  • Catton Park - 2 min drive - 1.2 miles

Getting around

  • Salhouse Station - 11 min drive
  • Norwich (NWI-Norwich Intl.) - 4 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Greggs - ‬4 min drive
  • ‪The Whiffler - ‬3 min walk
  • ‪The Boundary - ‬11 min walk
  • ‪Costa Coffee - ‬9 min walk

About this property

Mercure Norwich Hotel

Guests of Mercure Norwich Hotel enjoy access to free WiFi in public areas, meeting rooms, and conference space. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include free newspapers, a terrace, and laundry facilities.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also standard. Housekeeping is available on request.

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Lobby sitting area
Holiday Inn Express Norwich by IHG
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very Good, 808 reviews
$64 nightly
The price is $77
Mar 29 - Mar 30
Total with taxes and fees
Holiday Inn Express Norwich by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 5:00 AM to 9:30 AM on weekdays and 5:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie Restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 17.95 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Norwich
Mercure Hotel Norwich
Mercure Norwich
Mercure Norwich Hotel
Norwich Mercure
Norwich Mercure Hotel
Norwich Ramada
Ramada Norwich
Mercure Norwich Hotel Hotel
Mercure Norwich Hotel Norwich
Mercure Norwich Hotel Hotel Norwich

Frequently asked questions

Are free cancellation options available at Mercure Norwich Hotel?

Mercure Norwich Hotel offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Norwich Hotel?

As of Mar 22, 2026, prices found for a 1-night stay for 2 adults at Mercure Norwich Hotel on Mar 27, 2026 start from $107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Mercure Norwich Hotel?

This hotel is located in Norwich within a short 4-minute walk of David Lloyd Leisure. You'll also find Norfolk Broads and Magdalen Street within a short drive.

Is there parking available at Mercure Norwich Hotel?

Yes, self parking is offered for free at the hotel.

Does Mercure Norwich Hotel include a casino at the property?

No, Mercure Norwich Hotel doesn't have a casino.

Will I find an indoor pool at Mercure Norwich Hotel?

No, there is no indoor pool at this hotel.

Is Mercure Norwich Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like 24-hour room service as well as a restaurant and a bar/lounge.

Does Mercure Norwich Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mercure Norwich Hotel have a restaurant that serves breakfast?

Yes, Mercure Norwich Hotel serves buffet breakfast for a surcharge each morning at Brasserie Restaurant.

Will Mercure Norwich Hotel allow pets to stay free of charge?

No, pets aren't allowed at Mercure Norwich Hotel.

Does Mercure Norwich Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Mercure Norwich Hotel?

The closest major airport to Mercure Norwich Hotel is Norwich (NWI-Norwich Intl.), which is 1.8 mi away (4 minutes by car).

Are there rooms with balconies at Mercure Norwich Hotel?

No, you won't find guestrooms with balconies at Mercure Norwich Hotel.

Does Mercure Norwich Hotel have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Mercure Norwich Hotel.

Mercure Norwich Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 148 out of 601 reviews
Rating 8 - Good. 213 out of 601 reviews
Rating 6 - Okay. 147 out of 601 reviews
Rating 4 - Poor. 65 out of 601 reviews
Rating 2 - Terrible. 28 out of 601 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Mick

Business traveler
Liked: Cleanliness, staff & service
Great room
Stayed 1 night in Dec 2025

10/10 Excellent

Davina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes all was good
Stayed 1 night in Dec 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, very clean
Stayed 1 night in Dec 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plenty of parking. Friendly and helpful receptionist. Room was a good size, very comfortable bed. Breakfast selection was excellent.
Stayed 2 nights in Oct 2025

8/10 Good

Stephen

Stayed 1 night in Oct 2025

8/10 Good

Heidi

Stayed 1 night in Oct 2025

10/10 Excellent

Montgomery

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay all round. Friendly and helpful staff.
Stayed 1 night in Sep 2025

4/10 Poor

Wang Yip Derrick

Traveled with group
Disliked: Staff & service, room comfort

Noise Disturbance

Check-in was efficient, and breakfast was decent and good value. However, our stay was disturbed by a birthday party taking place two floors below our two rooms, which lasted until midnight. The music and noise were so loud that we were unable to sleep until the party ended. When we called Reception, we were told there was nothing they could do. We would expect the hotel to manage such situations better, as the comfort of overnight guests should not be compromised by events held on the premises.
Stayed 1 night in Sep 2025

10/10 Excellent

Chijioke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast freindly check in
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

60th birthday bash!

Stayed for 2 nights to attend a dear friends 60th birthday party. Plenty of free parking. Room was clean and comfortable. Room rate was reasonable. Staff were friendly and helpful. Convenient pub and Supermarket across the road. Would stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Freddie

Stayed 1 night in Aug 2025

6/10 Okay

Jade

Liked: Staff & service
Disliked: Property conditions & facilities

Needs updating but friendly staff

Staff very friendly but building in need of refurb. Very old fashioned and not like other mercures I have stayed at.
Stayed 1 night in Aug 2025

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel as visiting family, city centre is close but unsure of time. The hotel was well positioned for us and easy accessible to major roads, loads of free parking. Staff and breakfast were great, we spoke to the ladies cleaning the room and very helpful. Parts of the room and hotel were slightly dated but the hotel and room was very clean and tidy. I would recommend.
Stayed 3 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel if a little dated. Don’t let that put you off though, it’s very clean with good staff
Stayed 1 night in Aug 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
nice greeting on arrival and friendly staff
Stayed 2 nights in Aug 2025

8/10 Good

EDWARD, LETCHWORTH GARDEN CITY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed the one night. The hotel is just as one would expect it to be.
Stayed 1 night in Jul 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

6/10 Okay

Lee

Business traveler
Disliked: Staff & service, property conditions & facilities
Restaurant closed early. Rooms dated and not super clean. Friendly staff but wxpensive for the quality and condition
Stayed 1 night in Jul 2025

6/10 Okay

Teresa

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jatinder

Liked: Cleanliness, staff & service, property conditions & facilities
Really helpful and friendly staff. Especially the lady receptionist.
Stayed 1 night in Jul 2025

6/10 Okay

Ruth

Stayed 1 night in Jun 2025

10/10 Excellent

Sylvie

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
We had a 1 night stay for a quick break the staff were excellent and so helpful couldn't have done more, will certainly go back there again food was great
Stayed 1 night in Jul 2025