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Castaway Norfolk Island

3.0 star property

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Photo gallery for Castaway Norfolk Island

Breakfast, lunch and dinner served
2 Bedroom Apartment | Premium bedding, desk, iron/ironing board, free cribs/infant beds
Front of property
2 Bedroom Apartment | Premium bedding, desk, iron/ironing board, free cribs/infant beds
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Burnt Pine, Norfolk Island, 2899
  • Place, Queen Victoria's Garden
    ‪10 min walk‬
  • Place, Bounty Folk Museum
    ‪15 min walk‬
  • Place, The Old Watermill
    ‪2 min drive‬
  • Airport, Norfolk Island (NLK)
    ‪3 min drive‬

Room options

View all photos for Garden View Room

Garden View Room | View from room

Garden View Room

  • Garden view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Banyan View Room

Banyan View Room | Living area | LCD TV

Banyan View Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | Premium bedding, desk, iron/ironing board, free cribs/infant beds

1 Bedroom Apartment

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | Premium bedding, desk, iron/ironing board, free cribs/infant beds

2 Bedroom Apartment

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed
  • Free WiFi

About the neighborhood

Norfolk Island

Castaway Norfolk Island places you within a short walk of Queen Victoria's Garden and within a mile (2 km) of Bounty Folk Museum. This 3-star hotel has 20 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Queen Victoria's Garden - 10 min walk - 0.6 miles
  • Bounty Folk Museum - 15 min walk - 0.8 miles
  • The Old Watermill - 2 min drive - 1.2 miles
  • Kingston and Arthur's Vale Historic Area - 3 min drive - 1.7 miles
  • Emily Bay Beach - 5 min drive - 2.3 miles

Getting around

  • Norfolk Island (NLK) - 2 min drive

Restaurants

  • ‪The Bowlo Bistro - ‬7 min walk
  • ‪The Olive - ‬4 min walk
  • ‪Salty - ‬7 min walk
  • ‪Golden Orb - ‬10 min walk
  • ‪La Perouse Restaurant - ‬10 min walk

About this property

Castaway Norfolk Island

Castaway Norfolk Island features free WiFi in public areas, a meeting room, and a library. There's free parking, as well as an airport shuttle for a fee (available 24 hours). Helpful staff can provide concierge services, luggage storage, and a safe deposit box at the front desk. Additional amenities include a terrace, laundry facilities, and a picnic area.
32-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Balconies or patios, coffee makers, and free local calls are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: AUD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Castaway Restaurant & Bar

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 1 floor
  • 3 buildings
  • Banquet hall
  • Built in 1968
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 8 AM; Check-in end time: 5 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately AUD 25.00 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 8 AM—-5 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Castaway Norfolk Island Hotel
Castaway Norfolk Island
Castaway Norfolk Island Hotel
Castaway Norfolk Island Norfolk Island
Castaway Norfolk Island Hotel Norfolk Island

Frequently asked questions

What's there to see close to Castaway Norfolk Island?

This hotel is located in Norfolk Island, a short 8-minute walk from Queen Victoria's Garden and also 16 minutes on foot from Bounty Folk Museum. You'll also find Norfolk Island Botanic Garden and Kingston and Arthur's Vale Historic Area within a short drive.

Is parking available on site at Castaway Norfolk Island?

Yes, self parking is offered for free at the hotel.

Does Castaway Norfolk Island feature a casino at the property?

No, Castaway Norfolk Island doesn't have a casino.

Will I find an indoor pool at Castaway Norfolk Island?

No, there is no indoor pool at this hotel.

Is Castaway Norfolk Island good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an al fresco restaurant and a bar/lounge.

Are there hot tubs at Castaway Norfolk Island?

No, this hotel doesn't have a spa tub.

Does Castaway Norfolk Island have a restaurant with a breakfast menu?

Yes, Castaway Norfolk Island serves continental breakfast for a surcharge each morning at Castaway Restaurant & Bar.

Will Castaway Norfolk Island allow pets to stay free of charge?

No, pets aren't allowed at Castaway Norfolk Island though service animals are welcome.

Are there connecting rooms at Castaway Norfolk Island?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Castaway Norfolk Island?

The closest major airport to Castaway Norfolk Island is Norfolk Island (NLK), which is within a mile.

Are there rooms with balconies that I can book at Castaway Norfolk Island?

Yes, every guestroom at Castaway Norfolk Island comes with a balcony/patio and some offer garden views.

Does Castaway Norfolk Island have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Castaway Norfolk Island.

Castaway Norfolk Island Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 12 reviews
Rating 8 - Good. 1 out of 12 reviews
Rating 6 - Okay. 4 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Bruce

Liked: Staff & service, amenities
Great location to the town, lovely having the brewery with the large deck to have a drink on whilst taking in the view. Downside for us was our bathroom impossible to have a shower without the bathroom being saturated - believe me we tried everything - could do with a shower screen.
Stayed 7 nights in Mar 2026
Verified

6/10 Okay

Cheryl Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, deck, great food and their craft beer is excellent I think the best place in the island to stay.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home of the Norfolk Brewery.
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Wolfgang

Liked: Cleanliness, staff & service
Comfortable
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

marie

Liked: Cleanliness, staff & service, amenities
I just believe the hotel could use an upgrade. My room still had a shower curtain. The view from my room was a boat. I am happy with all the staff.
Stayed 7 nights in Dec 2024
Verified

6/10 Okay

John

Lack of attention to detail. We fixed the lamp shade. We tightened the knob on the wardrobe door. We removed the tape that was left on mirror from a previos sign. Toilet seat was loose. The never vacuumed once even though you could clearly see the floor had lots of bits on it. Asked to replace kettle it was beyond disgusting. Coat hangers broken in wardrobe. Bar staff very friendly owners only interested in socializing with their friends at the bar. Charge for breakfast was $35 each more than lunch would have been, why I dont know. When we come back tot he beautiful Norfolk Island I dont think we will stay at The Castaway.
Stayed 7 nights in Oct 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property in a great location. It has great meals and even has its own craft brewery. Highly recommend.
Stayed 7 nights in Mar 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Castaway is very close to town, cafes, shops and service clubs. It serves breakfast daily, from 07:30 to 08:30. Dinner is available on five nights (two of which are Pizza nights). It does not serve lunch. The rooms are not serviced on Sundays but office staff will supply clean towels and amenities on request. On most days the reception is closed from after breakfast until the bar opens at 15:00
Stayed 7 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service by the owners. Great food in the restaurant and very comfortable rooms. Will definitely stay there again.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous friendly staff. Rooms are lovely. They have a pizza night twice weekly. Pizzas are absolutely delicious!
Stayed 5 nights in Feb 2019
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Norfolk first timers

Excellent location, close to all shopping and restaurants. Spacious appartment, comfy bed, friendly staff.
Stayed 7 nights in Jan 2018
Verified

10/10 Excellent

Epeli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay

I stayed at Castaway while on a short work visit to Norfolk Island. I thorough enjoyed their hospitality. The check in was a breeze, starting of with the welcome pick up at the airport. The staff are the most friendliest people I've ever met. The owners make you feel at home. The rooms are very clean.
Stayed 2 nights in Nov 2017