Courtyard by Marriott Norfolk Downtown

3.0 star property
Hotel with an indoor pool, a short walk to Waterside District

Choose dates to view prices

Photo gallery for Courtyard by Marriott Norfolk Downtown

Experience the perfect blend of classic and modern design in our hotel's elegant facade, featuring a central entrance and evenly spaced windows.
Welcome to our reception area, where guests can check in and relax in a comfortable armchair.
Relax in style with plush sofas and armchairs, a large artwork, and a TV for entertainment.
Enjoy a drink at the bar, where screens and a menu board offer entertainment and options.
Relax in a spacious room with a large bed, flat-screen TV, and comfortable armchair.

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Gym
  • Parking available
  • Breakfast available

Explore the area

Map
520 Plume street, Norfolk, VA, 23510
  • Waterside District
    ‪5 min walk‬
  • Chrysler Hall
    ‪9 min walk‬
  • Norfolk Scope
    ‪11 min walk‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪12 min drive‬

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Room options

Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 208 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 208 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Hearing Accessible)

8.0 out of 10
Very good
(5 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(45 reviews)
  • 208 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(43 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds

8.0 out of 10
Very good
(16 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Norfolk

Located in Downtown Norfolk within a short walk of Waterside District, Courtyard by Marriott Norfolk Downtown is within a mile (2 km) of other popular sights such as Norfolk State University. This 140-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Waterside District - 5 min walk - 0.3 miles
  • The NorVa - 6 min walk - 0.4 miles
  • USS Wisconsin BB-64 - 6 min walk - 0.4 miles
  • Chrysler Hall - 9 min walk - 0.5 miles
  • Norfolk Scope - 11 min walk - 0.6 miles

Getting around

  • MacArthur Square Station - 3 min walk
  • Norfolk Station - 17 min walk
  • Norfolk Intl. Airport (ORF) - 14 min drive

Restaurants

  • ‪Waterside Sheraton VIP Lounge - ‬7 min walk
  • ‪MacArthur Center Mall Food Court - ‬7 min walk
  • ‪Blue Moon Taphouse - ‬6 min walk
  • ‪Gourmet Gang - ‬2 min walk
  • ‪Starr Hill Market Bar - ‬6 min walk

About this property

Courtyard by Marriott Norfolk Downtown

Hotel with an indoor pool, a short walk to Waterside District
At Courtyard by Marriott Norfolk Downtown, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 25 per day. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a hot tub, conference space, and a 24-hour business center.
32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free weekday newspapers. Change of towels is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per day)
  • Valet parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 2 to 20 for adults and USD 2 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 2,992 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 2 to 20 for adults, and USD 2 to 20 for children
  • Self parking fee: USD 25 per day
  • Valet parking fee: USD 25 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-2:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hotel Norfolk Downtown
Courtyard Marriott Norfolk Downtown
Courtyard Norfolk Downtown
Marriott Norfolk Downtown
Courtyard Norfolk Downtown Hotel Norfolk
Courtyard By Marriott Norfolk
Courtyard Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Norfolk
Courtyard by Marriott Norfolk Downtown Hotel Norfolk

Frequently asked questions

Are free cancellation options available at Courtyard by Marriott Norfolk Downtown?

Courtyard by Marriott Norfolk Downtown provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Courtyard by Marriott Norfolk Downtown?

As of Jul 28, 2025, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Norfolk Downtown on Aug 17, 2025 start from $92.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Courtyard by Marriott Norfolk Downtown?

This hotel is situated in Downtown Norfolk, just steps from Douglas MacArthur Memorial and MacArthur Center, and within a short walk of Waterside District. You'll also find USS Wisconsin BB-64 and The NorVa less than a mile away.

Is there parking available at Courtyard by Marriott Norfolk Downtown?

Yes, valet parking is offered for USD 25 per day with in/out privileges. Accessible parking is also available for guests.

Does Courtyard by Marriott Norfolk Downtown feature a casino?

No, Courtyard by Marriott Norfolk Downtown doesn't have a casino.

Is there an indoor pool at Courtyard by Marriott Norfolk Downtown?

Yes, this hotel has an indoor pool along with a hot tub.

What amenities will couples enjoy at Courtyard by Marriott Norfolk Downtown?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Courtyard by Marriott Norfolk Downtown have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Courtyard by Marriott Norfolk Downtown feature a restaurant that includes a breakfast menu?

Yes, Courtyard by Marriott Norfolk Downtown serves a cooked-to-order breakfast for a surcharge each morning at The Bistro.

Does Courtyard by Marriott Norfolk Downtown allow pets to stay free of charge?

No, pets aren't allowed at Courtyard by Marriott Norfolk Downtown though service animals are welcome.

Does Courtyard by Marriott Norfolk Downtown have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Courtyard by Marriott Norfolk Downtown?

The closest major airport to Courtyard by Marriott Norfolk Downtown is Norfolk Intl. Airport (ORF), which is 10.4 mi away (14 minutes by car). Another top airport is Newport News - Williamsburg Intl. Airport (PHF), which is around 22.7 mi away.

Are there rooms with balconies that I can book at Courtyard by Marriott Norfolk Downtown?

No, there aren't any guestrooms with balconies at Courtyard by Marriott Norfolk Downtown.

Does Courtyard by Marriott Norfolk Downtown have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Courtyard by Marriott Norfolk Downtown.

Courtyard by Marriott Norfolk Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 465 out of 1005 reviews
Rating 8 - Good. 273 out of 1005 reviews
Rating 6 - Okay. 117 out of 1005 reviews
Rating 4 - Poor. 93 out of 1005 reviews
Rating 2 - Terrible. 57 out of 1005 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Dawn

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have any coffee in our room as they ran out, ended up having to buy coffee at the Bistro even though front desk said they would cover the cost. Housekeeping never checked on us the 3 days we were there. Valet’s were great and friendly!
Stayed 3 nights in May 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy check-in with friendly staff.
Stayed 1 night in May 2025

6/10 Okay

Lillian

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location of Hotel; walkable to downtown and venues. Commons area good. Valet parking good and that staff very friendly and helpful. Reserved king room with sitting area but said oversold so got 2 Queens no comfortable sitting area. Hotel old and well used. Needs updates. Check in staff pleasant but gave no info about what to expect or area. Amenities were none; except water. Housekeeping every other day then only changed towels and made bed. A lot of noise inside. 3 ice machines in hotel but only 1 was working. Would not recommend staying here.
Stayed 3 nights in Apr 2025

4/10 Poor

Kenneth, Mocksville

Traveled with family
Liked: Amenities
Stayed for a weekend. Property is run down. Chairs and booths in restaurant in disarray. Pool was extremely cold with low lighting. Has the potential to be a great property with an amazing downtown location. Bartender was more interested in talking to his friends then drive me drinks I payed for. Food in the resturant was not impressive
Stayed 2 nights in Apr 2025

6/10 Okay

Jennifer

Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar didn’t open until 5 and no really close restaurants. Walkable in 10 minutes though but would have been nice to have something on site. Friendly staff- no other complaints.
Stayed 2 nights in Apr 2025

6/10 Okay

Brian

Traveled with family
Liked: Cleanliness, staff & service
Room was next to all the mechanicals. A bit too loud.
Stayed 2 nights in Mar 2025

6/10 Okay

Gerrisha

Stayed 1 night in Dec 2024

8/10 Good

Tabitha

Stayed 1 night in Apr 2025

8/10 Good

Lynne, Plymouth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fine.....and the staff was helpful and friendly. I only wish there was an option for self-parking and not just valet parking.
Stayed 2 nights in Apr 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

John, Charleston

Stayed 1 night in Feb 2025

8/10 Good

Eunhui

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Stacey

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It was a good location and nice staff, but there were little things that add up to big issues when I want to spend a night at a nice hotel. The room was nice, but there were pretty much no channels that I could watch because of buffering, the ice machine was broken, and the hot tub was out of commission.
Stayed 1 night in Apr 2025

8/10 Good

Nathanial

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful, Room was clean. Walking distance to downtown. Valet was very nice and went above and beyond.
Stayed 1 night in Apr 2025

2/10 Terrible

Mona

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived at 12 am and our eoom was not avaipable to check im. Waited almost two hoirs. Towels where stained and beds sheets as well. Worst hotel experience ever
Stayed 1 night in Mar 2025

6/10 Okay

Sarah

Room shows wear and tear, could use fixing up. Lobby was nice
Stayed 1 night in Apr 2025

6/10 Okay

Emma

Liked: Staff & service
Disliked: Property conditions & facilities
It was close to the venue we were going to so it was very walkable, the staff were nice, and the valet service was convenient. The place just needs renovating- it’s an old building. Our room had a weird, pungent smell that wouldn’t go away and the bedside charging outlets didn’t work.
Stayed 1 night in Apr 2025

8/10 Good

Edward

Norfolk Friendly

The digital check in did not work. Bryan at the front desk was very friendly and helpful. Valet parking for $25 seems the best option. Clean room with lots of space.
Stayed 1 night in Apr 2025

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for a night, but it was quiet & made getting to my event a breeze.
Stayed 1 night in Apr 2025

10/10 Excellent

irene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & helpful staff,hotel great location.I got introduced to FRED-acronym for Free Ride Every Day.It brings you around downtown Norfolk .Super cool service.FRED came fast & we got a ride to USS Wisconsin/Nautilus museum.It’s near the hiotel, walkable but FRED made it convenient,didn’t have to take out the car from garage.Thanks to Barbara & all staff who told me about FRED. I wish all cities have this service.So Awesome. Only thing is I wish there’s more food selection for breakfast.I enjoyed my stay.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, room comfort

Overall decent

Overall it was decent. I was upset about the hot tub being out and the pool being freezing. Also, the balcony where the pool is locked is out and we had to go down 6 flights of steps and around to the parking garage.
Stayed 1 night in Mar 2025

10/10 Excellent

Stacy, Spotsylvania

Business traveler
Liked: Amenities
Nice and clean
Stayed 4 nights in Mar 2025

10/10 Excellent

Beulah, Pennsauken

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am pleased with the accommodations. The hotel is beautiful!
Stayed 1 night in Mar 2025

10/10 Excellent

Jazmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025