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Courtyard by Marriott Norfolk Downtown

3.0 star property
Hotel in Norfolk with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Courtyard by Marriott Norfolk Downtown

Exterior
View from property
Lobby lounge
Daily cooked-to-order breakfast for a fee
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
520 Plume street, Norfolk, VA, 23510
  • Place, Waterside District
    ‪5 min walk‬
  • Place, USS Wisconsin BB-64
    ‪6 min walk‬
  • Place, Norfolk Scope
    ‪10 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, Multiple Beds

8.2 out of 10
Very good
(18 reviews)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 208 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

7.4 out of 10
Good
(6 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 208 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(54 reviews)
  • 208 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

8.4 out of 10
Very good
(49 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Property amenity

Norfolk Waterside Marriott

Downtown Norfolk
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,001 reviews
$110 nightly
The price is $131
Dec 28 - Dec 29
Total with taxes and fees
Norfolk Waterside Marriott

About the neighborhood

Norfolk

Located in Downtown Norfolk, Courtyard by Marriott Norfolk Downtown is next to MacArthur Center and Douglas MacArthur Memorial. This 140-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Waterside District - 5 min walk - 0.3 miles
  • Town Point Park - 6 min walk - 0.4 miles
  • USS Wisconsin BB-64 - 6 min walk - 0.4 miles
  • Chrysler Hall - 9 min walk - 0.5 miles
  • Norfolk Scope - 10 min walk - 0.6 miles

Getting around

  • MacArthur Square Station - 3 min walk
  • Norfolk Station - 17 min walk
  • Norfolk Intl. Airport (ORF) - 14 min drive

Restaurants

  • ‪Waterside Sheraton VIP Lounge - ‬7 min walk
  • ‪PBR Norfolk - ‬6 min walk
  • ‪Subway - ‬2 min walk
  • ‪The Stockpot Norfolk - ‬4 min walk
  • ‪Shula's 347 - ‬4 min walk

About this property

Courtyard by Marriott Norfolk Downtown

Hotel in Norfolk with a 24-hour fitness center and a 24-hour business center
At Courtyard by Marriott Norfolk Downtown, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 25 per day. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a hot tub, conference space, and a 24-hour business center.
32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free weekday newspapers. Change of towels is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Similar properties

Property amenity
Norfolk Waterside Marriott
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,001 reviews
$110 nightly
The price is $131
Dec 28 - Dec 29
Total with taxes and fees
Norfolk Waterside Marriott

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per day)
  • Valet parking on site (USD 25 per day; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 2 to 20 for adults and USD 2 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 2,992 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 2 to 20 for adults, and USD 2 to 20 for children
  • Self parking fee: USD 25 per day
  • Valet parking fee: USD 25 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-2:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hotel Norfolk Downtown
Courtyard Marriott Norfolk Downtown
Courtyard Norfolk Downtown
Marriott Norfolk Downtown
Courtyard Norfolk Downtown Hotel Norfolk
Courtyard By Marriott Norfolk
Courtyard Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Norfolk
Courtyard by Marriott Norfolk Downtown Hotel Norfolk

Frequently asked questions

Are free cancellation options available at Courtyard by Marriott Norfolk Downtown?

Courtyard by Marriott Norfolk Downtown provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What can I see close to Courtyard by Marriott Norfolk Downtown?

This hotel is situated in Downtown Norfolk, just steps from Douglas MacArthur Memorial and MacArthur Center, and within a short walk of Waterside District. You'll also find USS Wisconsin BB-64 and Chrysler Hall less than a mile away.

Is there parking available at Courtyard by Marriott Norfolk Downtown?

Yes, valet parking is offered for USD 25 per day with in/out privileges. Accessible parking is also available for guests.

Does Courtyard by Marriott Norfolk Downtown feature a casino?

No, Courtyard by Marriott Norfolk Downtown doesn't have a casino.

Is there an indoor pool at Courtyard by Marriott Norfolk Downtown?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Courtyard by Marriott Norfolk Downtown?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Courtyard by Marriott Norfolk Downtown?

Yes, this hotel has a spa tub.

Does Courtyard by Marriott Norfolk Downtown feature a restaurant that includes a breakfast menu?

Yes, Courtyard by Marriott Norfolk Downtown serves a cooked-to-order breakfast for a surcharge each morning at The Bistro.

Does Courtyard by Marriott Norfolk Downtown allow pets to stay free of charge?

No, pets aren't allowed at Courtyard by Marriott Norfolk Downtown though service animals are welcome.

Does Courtyard by Marriott Norfolk Downtown have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Courtyard by Marriott Norfolk Downtown?

The closest major airport to Courtyard by Marriott Norfolk Downtown is Norfolk Intl. Airport (ORF), which is 10.4 mi away (14 minutes by car). Another top airport is Newport News - Williamsburg Intl. Airport (PHF), which is around 22.7 mi away.

Can I book a room with a balcony at Courtyard by Marriott Norfolk Downtown?

No, there aren't any guestrooms with balconies at Courtyard by Marriott Norfolk Downtown.

Does Courtyard by Marriott Norfolk Downtown have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Courtyard by Marriott Norfolk Downtown.

Courtyard by Marriott Norfolk Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 463 out of 1005 reviews
Rating 8 - Good. 251 out of 1005 reviews
Rating 6 - Okay. 126 out of 1005 reviews
Rating 4 - Poor. 101 out of 1005 reviews
Rating 2 - Terrible. 64 out of 1005 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jasmine P

Traveled with partner
Liked: Cleanliness
Valet parking horrible
Stayed 3 nights in Dec 2025

6/10 Okay

Heather

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Hotel is a bit on the dirtier side and needs a bit of updating. One of the elevators is not in the best of working condition. Seen a very large cockroach in the lobby so could use a company to spray. My bathroom sink would not drain. Convienet location close to the court house, walking distance to the waterfront which was nice!
Stayed 1 night in Sep 2025

4/10 Poor

RODNEY

Business traveler
The staff was great but the Hotel room room was old and smelly. It needs to be rehab. This place was not to my standard.
Stayed 1 night in Sep 2025

6/10 Okay

Delicia

Awesome locations, just a few things to fix.

I enjoyed my recent stay at this hotel and appreciated a few key highlights. The location is excellent, with many major attractions within walking distance. The valet parking service was also a plus — it was efficient, and our car was promptly ready at checkout, which made for a smooth departure. However, there are some areas that could be improved. The presence of garbage cans in the lobby took away from the overall atmosphere. The bed sheets did not stay in place and came off repeatedly, which was inconvenient. In addition, the hallway carpets were uneven, which I found to be a potential safety concern. Overall, while the location and valet service were great, improvements in cleanliness, comfort, and safety would elevate the guest experience.
Stayed 2 nights in Sep 2025

4/10 Poor

Keisha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Roomed smelled like fish when arrived.. refrigerator not plugged in. Shower drained slow.. after maintenance fixed the slow drain didn’t receive room clean up.. most staff was nice and generous
Stayed 2 nights in Sep 2025

8/10 Good

John

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
While we really just need a room without bed bugs, this room will sleep us fine. Nobs are missing,bed frame kicked in- safety rails need tightening- clean enough but long overdue for general repairs.
Not important but you asked- missing nob
Not important but the top of dresser is rough
Hey—-you asked- this is the bed frame- it’s not secure
Again functional I guess but it really isn’t well maintained
Stayed 1 night in Sep 2025

10/10 Excellent

Lynne

Stayed 1 night in Jun 2025

2/10 Terrible

Kevin

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The beds are clean but the rooms are dated
Stayed 1 night in Sep 2025

4/10 Poor

Casey

Business traveler
Disliked: Cleanliness
Hot tub was not functioning properly, there was no water in it. Ice machine was broke. TV too small. Shower old. Plugs were old and wouldn’t support the weight of my cell phone charger.
Stayed 2 nights in Sep 2025

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
facility clean and remodeled
Stayed 1 night in Sep 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are wonderful!! I will definitely stay here again. It is a nice, downtown hotel and again, the best hotel staff I’ve ever met and I’ve traveled extensively. Thank you for a wonderful stay. Also, the ladies in the bistro were equally as wonderful!
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Shamont

Stayed 1 night in Sep 2025

4/10 Poor

Yolanda

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The Jacuzzi was not working and the pool was very cold.
Stayed 1 night in Sep 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont go

I moved to two different rooms n they all had dirty bathrooms. I didnt feel like moving all my stuff AGAIN so i just settled. Hair was in both rooms, soap dispenser had old soap bubbled up on it and then they sat my new soap wrapped in new package on top. The bedding had some gooey stuff on it. The diner downstairs is super limited in food options and the place charges 25.00 per vehicle per day along with the over 200.00 per night room. It was NOT worth it.
Stayed 1 night in Sep 2025

2/10 Terrible

FNU

Disliked: Staff & service
Check in was a nightmare. They double charged my card. Took forever to try to figure it out.
Stayed 1 night in Sep 2025

4/10 Poor

Andrew

Disliked: Cleanliness, property conditions & facilities
Only advantage is the walkable location. Otherwise, everything about the hotel is a bit wonky and neglected. Drains clogged, funky smells, elevators have broken parts, hot tub is drained, mandatory valet. Not worth the high price.
Stayed 2 nights in Sep 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the staff was nice and friendly. The beds were so comfortable. We will definitely stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Alton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

James

Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Nighmare! Never again!

Music blasting. Unbearable weed stench in my room because off neighbors. My kids don't understand what is going on. The front desk says they can't do much about it. And then I'm told to calm down. Always nice to change rooms at 11 pm with wife and kids just to wake up at 4 am to get to the airport. Nighmare! Never again!
Stayed 1 night in Aug 2025

6/10 Okay

Maria

Liked: Staff & service
Carpet smelled moldy. Tv too small for room size
Stayed 4 nights in Aug 2025

4/10 Poor

Christopher, Fincastle

Stayed 1 night in Aug 2025

8/10 Good

Tinesha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great trip. Front desk was amazing. Room was clean. Close to interstate and plenty of things within walking distance. Would definitely stay again
Stayed 2 nights in Aug 2025

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