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The Windsor Hotel Toya, Vignette Collection by IHG

5.0 star property
Luxury hotel with a full-service spa and a golf course

Choose dates to view prices

Photo gallery for The Windsor Hotel Toya, Vignette Collection by IHG

In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Laundry
  • Parking included

Explore the area

View in a map
Shimizu, Toyakocho, Abuta-gun, Toyako, Hokkaido, 049-5722
  • Place, Lake Toya
    ‪9 min drive‬
  • Place, Usuzanfunka Memorial Park
    ‪13 min drive‬
  • Place, Toyako Hot Spring
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed (Lake Side)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed (Lake Side)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds (Lake Side)

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Twin Beds (Lake Side)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds (Lake Side)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Twin Beds (Lake Side)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Sea Side)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed (Sea Side)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed (Sea Side)

Premium Room, 1 Queen Bed (Sea Side) | In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 Queen Bed (Sea Side)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds (Sea Side)

Premium Room, 2 Twin Beds (Sea Side) | In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Twin Beds (Sea Side)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds (Sea Side)

Suite, 2 Twin Beds (Sea Side) | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Twin Beds (Sea Side)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

Premium Room | In-room safe, desk, blackout drapes, iron/ironing board

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Toyako

Located 2.5 mi (4.1 km) from Shikotsu-Toya National Park, The Windsor Hotel Toya, Vignette Collection by IHG is within a 15-minute drive of Lake Toya. This 368-room, 5-star hotel has a golf course, a full-service spa, and a restaurant.

What's nearby

  • Lake Toya - 9 min drive - 3.6 miles
  • Usuzanfunka Memorial Park - 13 min drive - 5.9 miles
  • Toyako Onsen - 14 min drive - 6.3 miles
  • Toyako Hot Spring - 14 min drive - 6.7 miles
  • Rusutsu Resort - 38 min drive - 19.4 miles

Getting around

  • Toya Station - 26 min drive
  • New Chitose Intl. Airport (CTS) - 109 min drive

Restaurants

  • ‪月浦ワイン醸造所 - ‬17 min drive
  • ‪江戸打ち そばらぼ - ‬9 min drive
  • ‪牛助 - ‬16 min drive
  • ‪cafe balher - ‬9 min drive
  • ‪Cafe&Restaurant The Toya - ‬16 min drive

About this property

The Windsor Hotel Toya, Vignette Collection by IHG

Luxury hotel with a full-service spa and a golf course
Guests of The Windsor Hotel Toya, Vignette Collection by IHG have access to a golf course, a full-service spa, and an indoor pool. You can take advantage of free parking, along with a free train station shuttle. The front desk has multilingual staff that can help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this ski hotel include free WiFi in public areas, conference space, and coffee/tea in a common area.
Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Other standard amenities include refrigerators, free newspapers, and safes.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including hot springs. Other recreational amenities include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a hot tub. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

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8.8 out of 10, Excellent, 181 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up shuttle
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,840 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gilligans Island
  • Kogetsu
  • La voute
  • Tojisanka
  • Windsor Out of Africa

Things to do

  • 18-hole golf course
  • Bicycle rentals
  • Cross-country skiing
  • Full-service spa
  • Golf
  • Golf lessons
  • Horseback riding/rentals
  • Hot springs
  • Indoor pool
  • Library
  • Mini golf
  • Segway rentals/tours
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Sledding
  • Snow tubing
  • Snowboarding
  • Snowmobiling
  • Snowshoeing

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Thalassotherapy

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property will be closed for maintenance from noon on March 10 to 3 PM on March 13; from noon on March 24 to 3 PM on March 27; from noon on April 15 to 3 PM on April 17; from noon on April 21 to 3 PM on April 24, 2026.
A scheduled power outage will take place from midnight on October 9 until early morning on October 10, and from midnight on November 10 until early morning on November 11, 2025.
Reservations are required for dinner at all onsite restaurants and must be made at 6 PM the day prior.

Renovations and closures

This property is closed from March 10 2026 to March 13 2026 (dates subject to change).
The property will be renovating from April 1 2026 to April 1 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • This property doesn't allow children 12 and younger (only guests older than 12 are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately JPY 4840 per person
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is available during limited hours. For convenient arrivals, you can take advantage of the free train station pick-up service. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for golf tee times. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Windsor Toya
Toya Windsor
Toya Windsor Hotel
Windsor Hotel Toya
Windsor Toya
Windsor Toya Hotel
The Windsor Hotel Toya Toyako-Cho, Hokkaido, Japan
Windsor Hotel Toyako Cho
The Windsor Hotel Toya Toyako-Cho
The Windsor Hotel TOYA
The Windsor Hotel Toya Vignette Collection an IHG Hotel
The Windsor Hotel Toya, Vignette Collection by IHG Hotel
The Windsor Hotel Toya, Vignette Collection by IHG Toyako
The Windsor Hotel Toya, Vignette Collection by IHG Hotel Toyako

Frequently asked questions

Are free cancellation options available at The Windsor Hotel Toya, Vignette Collection by IHG?

The Windsor Hotel Toya, Vignette Collection by IHG offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Windsor Hotel Toya, Vignette Collection by IHG?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at The Windsor Hotel Toya, Vignette Collection by IHG on Nov 12, 2025 start from $175.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of The Windsor Hotel Toya, Vignette Collection by IHG?

This hotel is located in Toyako, close to Lake Toya and Toyako Hot Spring. Shikotsu-Toya National Park is also within a driving distance of 2.8 mi.

Will I be able to park at The Windsor Hotel Toya, Vignette Collection by IHG?

Yes, self parking is offered for free at the hotel.

Is a spa located at The Windsor Hotel Toya, Vignette Collection by IHG?

There is a full-service spa available for guests to enjoy and services include hot springs, aromatherapy, and body scrubs.

Does The Windsor Hotel Toya, Vignette Collection by IHG have a casino at the property?

No, The Windsor Hotel Toya, Vignette Collection by IHG doesn't have a casino.

Is there an indoor pool at The Windsor Hotel Toya, Vignette Collection by IHG?

Yes, this hotel has an indoor pool.

Is The Windsor Hotel Toya, Vignette Collection by IHG a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at The Windsor Hotel Toya, Vignette Collection by IHG?

Yes, this hotel has a spa tub.

Does The Windsor Hotel Toya, Vignette Collection by IHG have a restaurant that serves breakfast?

Yes, The Windsor Hotel Toya, Vignette Collection by IHG serves a cooked-to-order breakfast for a surcharge each morning at Gilligans Island.

Does The Windsor Hotel Toya, Vignette Collection by IHG allow pets to stay for free?

No, pets aren't allowed at The Windsor Hotel Toya, Vignette Collection by IHG.

Are there connecting rooms at The Windsor Hotel Toya, Vignette Collection by IHG?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at The Windsor Hotel Toya, Vignette Collection by IHG?

No, there aren't any guestrooms with balconies at The Windsor Hotel Toya, Vignette Collection by IHG.

Does The Windsor Hotel Toya, Vignette Collection by IHG have a wedding venue on site?

There are wedding services available at The Windsor Hotel Toya, Vignette Collection by IHG if that's in your vacation plans.

Reviews

The Windsor Hotel Toya, Vignette Collection by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 407 out of 701 reviews
Rating 8 - Good. 205 out of 701 reviews
Rating 6 - Okay. 47 out of 701 reviews
Rating 4 - Poor. 24 out of 701 reviews
Rating 2 - Terrible. 18 out of 701 reviews

Reviews

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice 5 star hotel. The service and staff is top notch. The views are spectacular. Great place to retreat to and relax. We stayed here for 1 night in our trip through Hokkaido. My only issue was at check in. We were required to make the dinner reservations and meal selection at the front desk. And not everything we wanted was available to us. So it was very awkward experience in my opinion. I don’t know if I made a mistake not reserving the restaurants in advance but it is hard to know what you want for dinner up to 7 months in advance. Maybe it was just better to order room service.
Stayed 1 night in Aug 2025

10/10 Excellent

Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star property. Outdoor hot spring design was well thought out and due to the high elevation overlooking Lake Toya it transported you to another realm.
Stayed 1 night in Jul 2025

10/10 Excellent

Eva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, friendly and professional staff, room with scenic view
Stayed 1 night in Jun 2025

10/10 Excellent

Savu

Stayed 2 nights in Mar 2025

10/10 Excellent

Jacob, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Domingo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a gorgeous place to be in the middle of Winter. The hotel is amazing and the surrounding nature and lake are breathtaking. Ee had a few things planned for the visit, but preferred just to stay in the hotel/resort
Stayed 2 nights in Dec 2024

8/10 Good

Se Yeon, Brea

Stayed 1 night in Dec 2024

6/10 Okay

David

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Van

Stayed 2 nights in Nov 2024

10/10 Excellent

Mun Kit Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
The Windsor is a excellent expensive 5-star hotel, food and dining only choices available within hotel. Will try other hotel choices next time.
Stayed 1 night in Nov 2024

8/10 Good

Qianru

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have to call them to make reservations for the shuttle, which may be difficult for foreigners. Tried to msg them through Expedia's platform but it went unanswered. Couldn't contact them through their website as well. Overall, still a pleasant stay.. although the fireworks is quite small from high up. View of clouds from the hotel is nice in the early morning.
Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Property and Lovely Staff

Beautiful property and hotel with amazing views all around. The staff was wonderful with great hospitality. Very good breakfast on site as well which I recommend adding to your stay as it’s far to the main town to get breakfast. Only small criticism is the WiFi was substandard for a property with so much focus on the details. Was difficult to connect to and stay connected to.
Stayed 2 nights in Oct 2024

8/10 Good

Khiem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Paul, Chevy Chase

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, food was delicious, but need to understand preferences of foreign travelers better. Check-in was quite slow and Onsen should be open longer hours.
Stayed 1 night in Jul 2024

10/10 Excellent

Steven, Kensington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is older but well maintained. The views are absolutely amazing! You definitely need a car if you stay here - the hotel sits on a mountain top and quite some distance from town (restaurants, shops, and convenience stores).
Stayed 3 nights in Jul 2024

2/10 Terrible

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

Very Disappointing service

Checked in was all fine, then receptionist asked us about a dinner reservation, as we had been travelling all day to get here we didn’t know what time we would arrive. We were there at 7pm. We were informed there were no bookings in the French or Japanese restaurant, and only available in Sushi restaurant. Unfortunately my wife is not a fan of sushi. After many back and forwards of telling us there is no available dinner options, and my asking to speak to the manager, they found us a reservation at the near empty French restaurant!! The food was very nice Wait staff were lovely Just incredibly disappointing that the hotel did not want to assist us in a dining reservation. When you stay at a high end hotel like this I expect a lot better We travel Japan a lot and until now have never had a poor experience
Stayed 1 night in Jul 2024

8/10 Good

Yoshito

Stayed 1 night in Jun 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staffs. The restaurants on the top floor are pretty good.
Stayed 1 night in Apr 2024

10/10 Excellent

Debora

Traveled with family
Liked: Cleanliness, amenities
Spectacular room views! Such a stunning and remote hotel with many dining and activity options. Will definitely be back.
Stayed 2 nights in Jan 2024

8/10 Good

Wing Sze

Stayed 1 night in Jan 2024

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter Wonderland

Spectacular location and views for a snowy wonderland in winter. The lobby and sitting areas are beautiful and peaceful. It is quite remote but with a free daily transfer bus available for Toyako or Toya station. The service was outstanding with very friendly staff. The food was excellent, but quite expensive without options nearby! The bar was quaint and relaxing at the end of the day. We thoroughly enjoyed our two night stay. We didn't utilise the spring or spa services but would recommend this hotel for that special celebration or decadent indulgence!
Stayed 2 nights in Dec 2023

8/10 Good

Chung Hin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Shujen

Stayed 1 night in Sep 2023

10/10 Excellent

Xiao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a hidden gem! We stayed two nights at the resort. The view is breathtaking and the food is supreme. All facilities are well maintained and staff are very friendly.
Stayed 2 nights in Sep 2023

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